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Justworks vs PayServ

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Our analysts compared Justworks vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Justworks Software Tool
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PayServ Software Tool
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Product Basics

Analyst Rating

66 Detailed Analysis

User Sentiment

Excellent User Sentiment (413 Reviews)

Analyst Rating

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Detailed Analysis

User Sentiment

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( Reviews)

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Product Insights

  • Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
  • Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
  • Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
  • Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
  • Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
  • Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
  • Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
  • Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
  • Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
  • Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
  • Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
  • Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
  • Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
  • Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
  • Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
  • International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
  • Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

#48

among all
HR Management Software

#41

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 68 95 80 0 0 69 42 0 50 0 0 0 0 43 61 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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PayServ
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 0 0 63 0 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 413 reviews
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Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

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Awards

SelectHub research analysts have evaluated Justworks and concluded it earns best-in-class honors for Benefits Management. Justworks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Benefits Management Award

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Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.
Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.
Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.
Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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Screenshots

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Head-to-Head Comparison

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