Home > HR Management Software > Justworks > Justworks vs GoCo

Justworks vs GoCo

Last Updated: November 18th, 2024

Our analysts compared Justworks vs GoCo based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

GoCo is a software platform designed to help businesses manage their HR tasks, offering features like payroll, benefits administration, and employee onboarding. It's a cloud-based solution that aims to simplify HR processes for small and medium-sized businesses. GoCo is known for its user-friendly interface, affordability, and comprehensive features, making it a popular choice among businesses looking to streamline their HR operations.

GoCo's key benefits include its ease of use, cost-effectiveness, and the wide range of features it offers. The platform is also highly secure, ensuring the protection of sensitive employee data. Popular features include payroll processing, benefits administration tools, and employee onboarding functionalities. GoCo's payroll tools are designed to save businesses time and money, while its benefits administration features help manage employee benefits programs efficiently. The employee onboarding tools facilitate a smooth and quick onboarding process for new hires.

Compared to other HR management software options, GoCo stands out for its user-friendly interface, affordability, and comprehensive features. It's important to note that pricing for HR management software can vary based on factors such as the number of employees and the specific features required. It's recommended to check with GoCo or other providers directly for the most up-to-date pricing information.

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Product Insights

Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.

Centralized Record Keeping: Small businesses can spend less time on repetitive, manual tasks and more easily get accurate data of every employee. The unified platform centralizes employee records, time off data and HR documents.
Flexibility: If companies already have benefits administration software, GoCo will include it to allow employees to register online. The system can also sync with an existing payroll solution if desired, so users don’t have to change the way they work or who they work with. This approach supports existing policies and service providers.
Customizable Onboarding: Embedded payroll, benefits and sync capabilities help new hires start strong from day one. From offer letters to tax withholding information, everything is done digitally.
Simplified Leave Management: Users can build a policy for unlimited group PTO, adjust the accrual procedure for various locations and create a performance-based policy for each employee. It allows separating PTO from other absences when running reports.
Business Growth and Compliance: GoCo automates benefits administration, which removes the burden of remaining compliant to various regulations and eliminates costs so businesses can focus on growing. The system manages all types of benefits such as health plans and disability, and maintains strict adherence to the latest ACA, ERISA, COBRA, HSA and FSA regulations.

Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.

Benefits Administration: The automated enrollment process ensures employees receive the right benefit packages. It also has the option of syncing benefits with payroll and insurance carriers. In addition, it provides employees with a self-service portal and access to certified benefit advisors.
Payroll: This feature provides users with the option of keeping their current payroll software and syncing data with GoCo. Capabilities include automated time tracking and PTO (including COVID-19 paid leave), calculated final paychecks and benefit deductions.
Employee Onboarding: The entire onboarding and talent acquisition process is done digitally. Managers can send customized offer letters, receive documents and allow new hires to enroll in self-service benefits. They can also assign onboarding tasks and set up payroll.
Time Tracking: This feature supports PTO tracking, adding holiday hours and calculating overtime synced with a timesheet so that employees are paid correctly. It provides reports about teams’ working hours. Employees can request PTO through this feature, while managers can approve PTO and automatically notify the employee about their remaining PTO.
HR Compliance: Companies can be sure they’re adhering to the latest benefits compliance regulations with tools that unify record keeping and streamline documents collection.
Security: GoCo operates on Heroku, a technology that grants peace of mind by providing security checks at every layer of the software to protect customers from breaches.

Product Ranking

#48

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#117

among all
HR Management Software

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Analyst Rating Summary

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User Sentiment Summary

94%

of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

95%

of users recommend this product

GoCo has a 'excellent' User Satisfaction Rating of 95% when considering 287 user reviews from 4 recognized software review sites.

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4.2 (4)

Awards

Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.

Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.

Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.

Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.

Simple Interface: GoCo's interface is clean and easy to navigate, making it simple for HR professionals to find the information they need quickly.

Automated Workflows: The platform automates many HR tasks, such as onboarding new employees and managing benefits, which can save HR teams a significant amount of time.

Employee Self-Service: GoCo's employee self-service portal allows employees to manage their own information, such as their contact details and benefits elections, which can free up HR staff to focus on other tasks.

Compliance Support: The platform helps businesses comply with employment laws and regulations, such as the Affordable Care Act (ACA) and COBRA.

Integrations: GoCo integrates with a variety of other business software applications, such as payroll and accounting software, which can help businesses streamline their operations.

Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.

Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.

Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.

Limited Customization: The platform's rigidity can be frustrating for companies with unique or complex HR needs, especially when it comes to tailoring workflows or data fields.

Payroll Integration Issues: Several users report problems syncing GoCo with their payroll systems, leading to inaccurate data and time-consuming manual fixes.

Mobile App Shortcomings: The mobile app's functionality falls short of the web version, limiting on-the-go access for employees and HR admins alike.

Customer Support Challenges: Response times and issue resolution can be slow, leaving users feeling stuck when they encounter problems.

Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

GoCo appears to be a rising star in the HR software realm, garnering positive feedback for its user-friendly interface and robust features. Users frequently highlight its intuitive design, making it a breeze to navigate even for those with limited HR experience. The platform's comprehensive suite of tools streamlines core HR functions, including onboarding, benefits administration, and payroll, saving businesses valuable time and resources. GoCo's magic lies in its ability to automate tedious tasks, such as document management and employee data tracking, allowing HR professionals to focus on strategic initiatives. However, some users note that GoCo's reporting capabilities could be more extensive, limiting in-depth data analysis. Additionally, while the platform integrates with several popular payroll providers, some users desire broader integration options. Despite these minor drawbacks, GoCo's strengths in user experience, automation, and core HR functionality make it a compelling choice for small to medium-sized businesses seeking an all-in-one HR solution. Its ease of use and comprehensive features empower HR teams to efficiently manage their workforce, making it an ideal fit for organizations looking to streamline HR processes and enhance employee experiences.

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FAQ

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