Justworks vs Built for Teams

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Our analysts compared Justworks vs Built for Teams based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

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Built for Teams provides small to mid-sized companies with robust employee management solutions in a web-based environment. It provides modules that support PTO tracking, recruiting, record keeping and more. Its inclusions let managers and stakeholders hire and retain a successful workforce with analytics tools that provide valuable insights for educated decision making.

It gives employees an accessible source of information to make requests and check personal data like PTO. Managers can leverage organizational charts to gain clear visibility into all of their employees.
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$59/Employee, Monthly
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$1/User, Monthly
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Product Insights

  • Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
  • Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
  • Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
  • Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
  • Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
  • Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
  • Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.
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  • Improved Organization: Built for Teams includes robust organizational charts that give managers valuable visibility into everyone working at the business. Users can also benefit from numerous scheduling and PTO request features to keep track of who is working when. 
  • Hire the Best: This suite gives hiring managers the tools needed to find, hire and maintain the best-in-class employees for a stable and productive working environment. Search by certification, skill set, availability and more for the best matches. 
  • Better Strategic Decision Making: Built for Teams gives users the ability to set up strategic hiring plans and successions to ensure that you’re never left in a tough spot when you lose an employee. Ramp up your hiring in conjunction with other business processes or slow it down when a good point is reached. 
  • Boost Process Accuracy: Users can actively manage salaries, employee position statuses and hiring plans for consistent and accurate hiring practices. A historical record of all changes to these processes is automatically kept by the system for increased accountability and accuracy. 
  • Easy to Access and Intuitive: Built for Teams focuses on providing users with an accessible and simple platform. Users can easily edit single employees, teams or whole departments with drag-and-drop support. Everything is easily accessible via web browser and supports interactive charts with zoom, pan and navigation features. 
  • Quick and Easy Approvals: Managers can receive automatic notifications when someone requests time off. These notifications include information on who else has requested the day off, a full request summary and a quick link to approve or deny the request. Optional alerts can also be set to notify employees that their leave request was accepted or denied. 
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  • Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
  • Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
  • Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
  • Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
  • Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
  • Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
  • Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
  • Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
  • Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
  • International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
  • Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.
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  • Customizable Org Charts: Built for Teams includes flexible organizational charts that display the hierarchy of the entire organization. Each employee in the chart comes with easy to access information, including department, contact info, location, schedule, a personal bio and more. Team members can be color-coded for more in-depth organization. 
  • Chart Metrics: Users can leverage organizational charts to view open positions, hiring progress, headcounts and the overall span of control. This information, along with the entire chart itself, can be printed, published through a company’s intranet and shared with employees. 
  • Applicant Tracking: Managers can gain instant visibility into critical hiring processes. Users can see hiring progress for open positions, how many people have applied to a certain position, how many days a position has been open and more. 
  • PTO Tracking:  Users can completely customize their leave and PTO request settings to include things like sick, personal and holidays leave. Users can create an unlimited amount of these settings. The system can also carry over unused time, blackout days, waiting periods and more. This feature also supports the automatic increase of rates based on tenure. 
  • Time Off Requests: Employees can easily submit requests for time off from mobile, desktop and the Slack application. They can also see their remaining hourly balances, transaction histories and request statuses. Company calendars ensure that there are no conflicts with multiple people asking for the same day off. 
  • Slack Integration: Built for Teams features integration with Slack that allows employees to easily submit requests from the application itself. Users can also see their current balances and PTO accounts. 
  • Automation and Reporting: Users can leverage automation to cut down on time-intensive manual entry that allows managers to focus on more important tasks. Reporting features track and displays time off requests, balances and employee statistics. 
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Product Ranking

#48

among all
HR Management Software

#208

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 68 95 80 0 0 69 42 0 50 0 0 0 0 43 61 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Built for Teams
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 0 0 63 0 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 413 reviews
Excellent User Sentiment 1222 reviews
94%
of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

94%
of users recommend this product

Built for Teams has a 'excellent' User Satisfaction Rating of 94% when considering 1222 user reviews from 4 recognized software review sites.

4.4 (20)
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3.9 (19)

Awards

SelectHub research analysts have evaluated Justworks and concluded it earns best-in-class honors for Benefits Management. Justworks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Benefits Management Award

Built for Teams stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.
Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.
Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.
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Centralized Employee Database: Built for Teams offers a centralized location to store and manage employee data, including contact information, emergency contacts, job titles, and more. This eliminates the need for paper files or multiple spreadsheets, making it easier to keep track of employee information and ensure accuracy.
Streamlined Onboarding: The platform simplifies the onboarding process for new hires by providing a structured framework for collecting necessary information, assigning tasks, and tracking progress. This ensures a smooth and efficient onboarding experience for both new employees and HR staff.
Time-Off Management: Built for Teams includes tools for managing employee time off, including vacation, sick leave, and personal days. Employees can easily request time off through the platform, and managers can approve or deny requests with a few clicks. The system also tracks accruals and balances, ensuring that employees are using their time off appropriately.
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Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.
Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.
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Limited Customization: Users have expressed frustration over the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows and unique organizational structures.
Reporting Functionality: Generating comprehensive reports, especially for performance management or identifying trends, has proven to be cumbersome for some users due to the platform's reporting limitations.
Mobile App Experience: The mobile app has received mixed reviews, with some users finding it less intuitive and feature-rich compared to the desktop version, impacting accessibility and ease of use.
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Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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Is Built for Teams actually built for teams? User reviews from the last year suggest that while Built for Teams offers a solid foundation for HR processes, it may not be the most robust or feature-rich compared to competitors like BambooHR or Namely. Users appreciate the platform's intuitive design and ease of use, particularly for core HR functions like managing employee data, tracking time off, and approving requests. The shared calendar feature, allowing employees to visualize leave time, is frequently cited as a major plus. However, some users find the reporting functionality limited and crave more customization options. Others express a desire for more advanced features, such as performance management tools with in-depth feedback mechanisms or more sophisticated compensation management capabilities. Essentially, Built for Teams seems best suited for smaller organizations or those with relatively straightforward HR needs. Its strength lies in simplifying core HR tasks and centralizing employee information. However, companies with complex requirements or a desire for granular control over HR processes might find Built for Teams lacking. They may be better served exploring alternatives that offer a broader and deeper range of functionalities.

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Screenshots

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