Justworks vs BambooHR

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Our analysts compared Justworks vs BambooHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

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BambooHR is an HRMS designed for small and medium-sized businesses, and provides solutions for organizations in all industries. Based in the cloud, it streamlines data collection throughout the employee lifecycle, warehousing relevant information in a centralized database to make it easily accessible for managers and individual employees.

It facilitates hiring, onboarding, compensation administration, performance management, provides employee self-service capabilities and everything in-between. It allows organizations to make customizations, set multiple administrators and maintain inactive employees.
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$59/Employee, Monthly
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$175 Monthly, quote-based
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Product Assistance

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Product Insights

  • Offer Employee Self-Service: View pay stubs, performance reviews and documents. Request time off and automate notifications. Visualize organizational hierarchy with org charts. Reference a company directory to group departments, add employee details, and apply filters to find specific managers or employees.
  • Ensure Compliance: Managers can double-check current legislation, ensuring that the organization is complying with regulations, from industry standards to federal legislation.
  • Improve Communication: Store and centralize important company information, including organizational policies and pay dates, within the directory.
  • Provide Corporate Benefits: Use group buying to provide corporate benefits to all customers. Provide medical, dental and vision insurance coverage to all employees (all while staying within budget).
  • Get Flexible Support: Access 24/7 live support. Enroll in online training courses. Stay up to date on industry updates and changes with blog articles.
  • Streamline HR: Eliminate the need for third-party solutions with the ability to complete various core HR tasks through the system’s interface.
  • Promote Efficiency: Track employee paid leave and overtime to identify trends and patterns that may impact labor costs, better allocate resources and manage workloads effectively.
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  • Apps Marketplace: Find official partner integrations and solutions in a unified location to choose add-ons that make BambooHR a more robust solution. 
  • Employee Self-Service: Employees can log in to view personal information, including time off balances, benefits information and the employee directory. Administrators can set reminders to notify employees when they have documents ready to e-sign or other tasks to complete. 
  • Ensure Privacy: Administrators can set permissions to allow employees to view and edit their personal information while restricting access to other sensitive data. Ensures that all individual employee information is kept private and protects important company information from employees who don’t need to see it. 
  • Live Support: Access live chat and phone support Monday through Friday, from 6 a.m. to 6 p.m. daily. 
  • Progress Tracking: Gain visibility into the progress of individual projects and activities to oversee workflows and approvals, as well as which individuals have completed them. 
  • Security and Peace of Mind: Guarantees enterprise-level data security for any data that is housed within the system, ensuring compliance for organizations with security needs. 
  • Self Onboarding: Enable employees to e-sign and complete documents as well as enter their own information to streamline the onboarding process and free up managers to focus on other important tasks. Employees and new hires can also send introduction emails to meet team members before the newest employee starts their first shift. 
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  • Benefits Administration: Administer retirement packages via Slavic401k, offering assets from renowned mutual funds like Vanguard and Fidelity. Get 24/7 support for benefit inquiries, access benefit elections through the Justworks dashboard or mobile app, and choose from a range of nationwide health insurance plans.
  • Onboarding: Automate onboarding from start to finish. Employees can enter direct deposit information and select health insurance plans.
  • Payroll Automation: Pay part-time, full-time, and salaried employees and contractors regardless of pay schedules and automate direct deposits.
  • Reporting: Prebuilt report templates allow administrators to create and customize reports with real-time data.
  • Tax Administration: Automate tax filing by calculating deductions and withholdings, filing W-2s, and streamlining other aspects of the tax filing process.
  • Compliance Management: Justworks handles employer-related tax filing and provides up-to-date information on labor laws. Additionally, it assists with payroll tax compliance, workers' compensation, harassment prevention training, and state unemployment insurance, offering guidance and support to navigate these areas effectively.
  • Employee Wellness: Teams enrolled in benefits can access counseling services through the Health Advocate Employee Assistance Program (EAP) and via Talkspace. There's also the option of commuter benefits through ConnectYourCare.
  • Document Management: Generate, send and track documents, and enable electronic signatures. Consolidate important forms like W-2s and 1099s into one accessible location.
  • Time Tracking: Track worked hours through geofencing (available on the mobile app), online or Slack. Schedule shifts and use compliance safeguards like overtime monitoring and automated reminders. Automatically calculate the payment amount for each pay period by synchronizing time cards with payroll data.
  • International Payments: Pay international contractors in 28+ countries in local currencies and view exchange rates. View payment reports with preset or custom date ranges for financial tracking.
  • Integrations: Integrate with popular accounting software like Xero and QuickBooks Online. Enhance your time and attendance capabilities by connecting with third-party platforms like TSheets and Boomr and sync with Greenhouse for onboarding.
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  • Applicant Tracking System (ATS): Allows recruiters to post jobs to popular job sharing sites and social media. Sends alerts to notify recruiters as candidates move through the application process and offers in-app messaging features to answer candidate questions directly. 
  • Overtime Compliance: Checks overtime regulations in all 50 states and territories, ensuring compliance. 
  • Benefits Administration: Provides an option to set a variable rate health plan or enable users to sync with Maxwell Health, a third-party benefits administration outsourcer. 
  • Calendars: Generate a “Who’s Out” calendar to track which employees are out on sick leave or PTO. Integrates with popular third-party calendar apps such as Google Calendar, iCalendar and Outlook Calendar, enabling employees to synchronize their devices so they can easily view who will be available and when. 
  • Custom Workflows: Build data entry workflows that allow different individuals to be assigned to tasks and enter information. Up to five different individuals can make changes and approve workflows. 
  • Employee Reviews: Measure employee satisfaction and see how to boost employee engagement via anonymous scorecards that allow employees to evaluate the workplace. Combines eNPS and intelligent feedback analysis to gauge all aspects of the employee experience. 
  • Inbox Notifications: Alerts managers when an employee submits a time off request and reminds managers when they need to take action, such as approving or denying these requests. 
  • Mobile Capability: Provides desktop benefits from anywhere. Android and iOS-compatible apps allow employees to view time off balances, request time off, view company directories, contact employees via direct message and more. 
  • Offboarding Alerts: Send reminders to system administrators and managers to ensure that all aspects of the offboarding process are completed before an employee leaves their position and it’s too late. 
  • Performance Management Add-On: Allows employees to leave peer reviews through an objective feedback questionnaire to provide more robust evaluations. Aids managers in evaluating and comparing employee performance on an individual and departmental level, as well as across the entire company. 
  • Streamlined Reporting: Quickly generate a variety of reports including EEO-1 via the library of built-in reports. Set custom permissions to keep confidential information safe and then share reports with an unlimited number of individuals for review. 
  • Time Off Calculator: Employees can check their current PTO balances, see any upcoming time off that they have scheduled and make PTO calculations with the in-app calculator to determine how much PTO they will accrue in the future. 
  • Time Tracking: Allows employees to clock-in and clock-out for shifts as well as view their timesheets. Alerts remind employees and managers to keep their timesheets up to date with accurate hours and approve timecards when necessary. 
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Product Ranking

#48

among all
HR Management Software

#38

among all
HR Management Software

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Analyst Rating Summary

66
59
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62
95
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21
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Benefits Management
Vendor Information
Professional Services and Maintenance
Training

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Justworks
BambooHR
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 68 95 80 0 0 69 42 0 50 0 0 0 0 43 61 62 49 21 78 79 80 60 36 49 53 61 62 25 54 31 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

Justworks
BambooHR
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 0 0 63 0 71 50 71 75 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 413 reviews
Excellent User Sentiment 4948 reviews
94%
of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

91%
of users recommend this product

BambooHR has a 'excellent' User Satisfaction Rating of 91% when considering 4948 user reviews from 6 recognized software review sites.

4.4 (20)
5.0 (38)
4.6 (163)
4.4 (1048)
n/a
4.58 (1773)
4.8 (184)
4.6 (1589)
n/a
4.6 (272)
4.6 (46)
4.3 (228)

Awards

SelectHub research analysts have evaluated Justworks and concluded it earns best-in-class honors for Benefits Management. Justworks stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Benefits Management Award

SelectHub research analysts have evaluated BambooHR and concluded it earns best-in-class honors for Vendor Information. BambooHR stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Vendor Information Award

Synopsis of User Ratings and Reviews

Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.
Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.
Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.
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Ease to Use: BambooHR has an intuitive and user-friendly interface, according to 100% of reviews on the UI.
Leave and Attendance Management: 85% of reviews on leave and ATS indicated that it’s quick and efficient for recording and updating these details.
Employee Self-Service: 100% of reviews mentioning self-service observed that it helps easily update personal information, view job history, and generate pay stubs and benefits information.
Onboarding: Automated workflows make the onboarding experience simpler and faster, according to all reviews referring to this aspect.
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Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.
Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.
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Lacks Crucial Tools: Lacks functions such as attaching documents for employee benefits, restrictions on editing employee forms once saved and more, according to all reviews on this element.
Custom Report Filters: According to 100% of reviews on reports, it doesn't provide any option to customize report filters.
Payroll Processing and Management: All reviews mentioning this element noted that the software lacks an in-house tool for payroll processing and management.
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Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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BambooHR provides hiring, onboarding, compensation administration, performance management and employee self-service capabilities to companies of all sizes and industries. Reviews suggest that it has an intuitive and easy-to-use interface. Employee self-service and a simplified onboarding experience are some noteworthy capabilities. The most repeated drawbacks include the absence of crucial functionality and the inability to customize report filters. Moreover, in-house payroll processing and management isn’t included. It can be a solid choice for companies willing to integrate with a third-party payroll provider.

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Screenshots

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