GoCo vs Zuman

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Our analysts compared GoCo vs Zuman based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

GoCo is a software platform designed to help businesses manage their HR tasks, offering features like payroll, benefits administration, and employee onboarding. It's a cloud-based solution that aims to simplify HR processes for small and medium-sized businesses. GoCo is known for its user-friendly interface, affordability, and comprehensive features, making it a popular choice among businesses looking to streamline their HR operations.

GoCo's key benefits include its ease of use, cost-effectiveness, and the wide range of features it offers. The platform is also highly secure, ensuring the protection of sensitive employee data. Popular features include payroll processing, benefits administration tools, and employee onboarding functionalities. GoCo's payroll tools are designed to save businesses time and money, while its benefits administration features help manage employee benefits programs efficiently. The employee onboarding tools facilitate a smooth and quick onboarding process for new hires.

Compared to other HR management software options, GoCo stands out for its user-friendly interface, affordability, and comprehensive features. It's important to note that pricing for HR management software can vary based on factors such as the number of employees and the specific features required. It's recommended to check with GoCo or other providers directly for the most up-to-date pricing information.

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Zuman is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for medium to large-sized businesses that require robust HR functionalities. This platform offers significant benefits by automating various HR processes, thereby reducing manual workload and improving accuracy in tasks such as payroll, benefits administration, and compliance management. Users appreciate Zuman for its user-friendly interface and the ability to customize features according to their specific needs, which enhances the overall efficiency of HR operations. When compared to similar products in the market, Zuman stands out for its integrated approach to HR management, offering a one-stop solution for businesses looking to consolidate their HR functions. Pricing considerations for Zuman typically involve a subscription model, where costs can vary based on the size of the organization and the specific services required, ensuring that businesses only pay for what they need.
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Product Assistance

Documentation
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Live Online
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Webinars
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Centralized Record Keeping: Small businesses can spend less time on repetitive, manual tasks and more easily get accurate data of every employee. The unified platform centralizes employee records, time off data and HR documents. 
  • Flexibility: If companies already have benefits administration software, GoCo will include it to allow employees to register online. The system can also sync with an existing payroll solution if desired, so users don’t have to change the way they work or who they work with. This approach supports existing policies and service providers. 
  • Customizable Onboarding:  Embedded payroll, benefits and sync capabilities help new hires start strong from day one. From offer letters to tax withholding information, everything is done digitally.  
  • Simplified Leave Management: Users can build a policy for unlimited group PTO, adjust the accrual procedure for various locations and create a performance-based policy for each employee. It allows separating PTO from other absences when running reports.  
  • Business Growth and Compliance:  GoCo automates benefits administration, which removes the burden of remaining compliant to various regulations and eliminates costs so businesses can focus on growing. The system manages all types of benefits such as health plans and disability, and maintains strict adherence to the latest ACA, ERISA, COBRA, HSA and FSA regulations.  
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  • Single System of Record: Enter data once to reduce errors, and gain real-time visibility throughout an employee’s tenure. 
  • Accurate Tax and Benefits: Let experts handle local, state and federal tax reporting and benefit premium remittances for health and welfare carriers. 
  • Clear Costs: Receive transparency into all people-related costs, with all health and welfare bills reconciled monthly and provided in one invoice. 
  • On-Demand Support: Reduce the need for internal support for routine questions through assistance from certified payroll and human resource professionals. They can provide aid for HR, finance and payroll teams as well as employees. 
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  • Benefits Administration: The automated enrollment process ensures employees receive the right benefit packages. It also has the option of syncing benefits with payroll and insurance carriers. In addition, it provides employees with a self-service portal and access to certified benefit advisors. 
  • Payroll: This feature provides users with the option of keeping their current payroll software and syncing data with GoCo. Capabilities include automated time tracking and PTO (including COVID-19 paid leave), calculated final paychecks and benefit deductions.  
  • Employee Onboarding: The entire onboarding and talent acquisition process is done digitally. Managers can send customized offer letters, receive documents and allow new hires to enroll in self-service benefits. They can also assign onboarding tasks and set up payroll. 
  • Time Tracking: This feature supports PTO tracking, adding holiday hours and calculating overtime synced with a timesheet so that employees are paid correctly. It provides reports about teams’ working hours. Employees can request PTO through this feature, while managers can approve PTO and automatically notify the employee about their remaining PTO.  
  • HR Compliance: Companies can be sure they’re adhering to the latest benefits compliance regulations with tools that unify record keeping and streamline documents collection.  
  • Security: GoCo operates on Heroku, a technology that grants peace of mind by providing security checks at every layer of the software to protect customers from breaches. 
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  • Unified Platform: Leverage a single database for HR capabilities, payroll administration and benefits automation technology. 
  • Solution Ecosystem: Get ACA reporting, benefits reconciliation, time and attendance, performance management, reporting, learning management and cash disbursement. 
  • Compliance: Ensure easy auditing and compliance with payroll tax laws that are updated with codified policies and implemented to meet changing regulatory mandates. 
  • Real-Time Dating: Create clear audit trails on every transaction in the HR system. Administrators can perform actions in the past, present, and future for transaction processing and modeling. 
  • Workflow Management and Analysis: Configure approvals at various levels for PTO requests, open enrollment, life status changes, merit increases, promotions and department transfers. 
  • Add-Ons: Enhance people operations with Zuman add-ons such as zAdvise, zHire, zPerform, zLearn and z1099. 
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Product Ranking

#117

among all
HR Management Software

#61

among all
HR Management Software

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User Sentiment Summary

Excellent User Sentiment 287 reviews
Poor User Sentiment 4 reviews
95%
of users recommend this product

GoCo has a 'excellent' User Satisfaction Rating of 95% when considering 287 user reviews from 4 recognized software review sites.

55%
of users recommend this product

Zuman has a 'poor' User Satisfaction Rating of 55% when considering 4 user reviews from 2 recognized software review sites.

4.8 (188)
3.0 (3)
4.73 (48)
2.0 (1)
4.7 (47)
n/a
4.2 (4)
n/a

Awards

GoCo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple Interface: GoCo's interface is clean and easy to navigate, making it simple for HR professionals to find the information they need quickly.
Automated Workflows: The platform automates many HR tasks, such as onboarding new employees and managing benefits, which can save HR teams a significant amount of time.
Employee Self-Service: GoCo's employee self-service portal allows employees to manage their own information, such as their contact details and benefits elections, which can free up HR staff to focus on other tasks.
Compliance Support: The platform helps businesses comply with employment laws and regulations, such as the Affordable Care Act (ACA) and COBRA.
Integrations: GoCo integrates with a variety of other business software applications, such as payroll and accounting software, which can help businesses streamline their operations.
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Applicant Tracking: Many users appreciate the ease of use and intuitive design of Zuman's applicant tracking system, finding it simplifies the process of managing job applications.
Onboarding: Zuman's onboarding features streamline the process of bringing new hires on board, automating tasks and ensuring a smooth transition for new employees. Users find this particularly helpful for improving the new hire experience.
Performance Management: Zuman's performance management system is praised for its ability to track employee performance, set goals, and provide feedback. Users find this helpful for promoting employee growth and development.
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Limited Customization: The platform's rigidity can be frustrating for companies with unique or complex HR needs, especially when it comes to tailoring workflows or data fields.
Payroll Integration Issues: Several users report problems syncing GoCo with their payroll systems, leading to inaccurate data and time-consuming manual fixes.
Mobile App Shortcomings: The mobile app's functionality falls short of the web version, limiting on-the-go access for employees and HR admins alike.
Customer Support Challenges: Response times and issue resolution can be slow, leaving users feeling stuck when they encounter problems.
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Difficult to Use: Some users have reported that Zuman can be difficult to use, especially for those who are not familiar with HR software. They found it challenging to navigate the platform and find the information they needed.
Limited Functionality: Zuman is a relatively new product, and as a result, it does not have all of the features that some users are looking for. For example, it does not have a built-in payroll module.
Poor Customer Support: Some users have complained about the quality of Zuman's customer support. They have reported that it can be difficult to get in touch with a support representative and that the support staff is not always helpful.
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GoCo appears to be a rising star in the HR software realm, garnering positive feedback for its user-friendly interface and robust features. Users frequently highlight its intuitive design, making it a breeze to navigate even for those with limited HR experience. The platform's comprehensive suite of tools streamlines core HR functions, including onboarding, benefits administration, and payroll, saving businesses valuable time and resources. GoCo's magic lies in its ability to automate tedious tasks, such as document management and employee data tracking, allowing HR professionals to focus on strategic initiatives. However, some users note that GoCo's reporting capabilities could be more extensive, limiting in-depth data analysis. Additionally, while the platform integrates with several popular payroll providers, some users desire broader integration options. Despite these minor drawbacks, GoCo's strengths in user experience, automation, and core HR functionality make it a compelling choice for small to medium-sized businesses seeking an all-in-one HR solution. Its ease of use and comprehensive features empower HR teams to efficiently manage their workforce, making it an ideal fit for organizations looking to streamline HR processes and enhance employee experiences.

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Last year, users gave Zuman mixed reviews. Many users found its interface intuitive and easy to use, especially for managing payroll and benefits. Some users praised its robust reporting features, which allowed them to quickly generate reports on employee performance and compensation. However, some users reported experiencing glitches and errors, particularly with the software's time-tracking functionality. Others felt that Zuman's customer support was slow and unresponsive. Compared to competitors like BambooHR and Gusto, Zuman is generally considered to be more affordable, but it may lack some of the advanced features offered by these platforms. For example, BambooHR offers more comprehensive onboarding tools, while Gusto provides more integrations with third-party apps. Ultimately, Zuman is best suited for small to medium-sized businesses that need a straightforward and cost-effective solution for managing core HR functions. Larger businesses or those with more complex HR needs may find Zuman's functionality limiting.

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