GoCo vs Workterra

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Our analysts compared GoCo vs Workterra based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Workterra Software Tool

Product Basics

GoCo is a software platform designed to help businesses manage their HR tasks, offering features like payroll, benefits administration, and employee onboarding. It's a cloud-based solution that aims to simplify HR processes for small and medium-sized businesses. GoCo is known for its user-friendly interface, affordability, and comprehensive features, making it a popular choice among businesses looking to streamline their HR operations.

GoCo's key benefits include its ease of use, cost-effectiveness, and the wide range of features it offers. The platform is also highly secure, ensuring the protection of sensitive employee data. Popular features include payroll processing, benefits administration tools, and employee onboarding functionalities. GoCo's payroll tools are designed to save businesses time and money, while its benefits administration features help manage employee benefits programs efficiently. The employee onboarding tools facilitate a smooth and quick onboarding process for new hires.

Compared to other HR management software options, GoCo stands out for its user-friendly interface, affordability, and comprehensive features. It's important to note that pricing for HR management software can vary based on factors such as the number of employees and the specific features required. It's recommended to check with GoCo or other providers directly for the most up-to-date pricing information.

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Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.
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$5/Employee, Monthly
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$2.75/User, Monthly
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Product Assistance

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Product Insights

  • Centralized Record Keeping: Small businesses can spend less time on repetitive, manual tasks and more easily get accurate data of every employee. The unified platform centralizes employee records, time off data and HR documents. 
  • Flexibility: If companies already have benefits administration software, GoCo will include it to allow employees to register online. The system can also sync with an existing payroll solution if desired, so users don’t have to change the way they work or who they work with. This approach supports existing policies and service providers. 
  • Customizable Onboarding:  Embedded payroll, benefits and sync capabilities help new hires start strong from day one. From offer letters to tax withholding information, everything is done digitally.  
  • Simplified Leave Management: Users can build a policy for unlimited group PTO, adjust the accrual procedure for various locations and create a performance-based policy for each employee. It allows separating PTO from other absences when running reports.  
  • Business Growth and Compliance:  GoCo automates benefits administration, which removes the burden of remaining compliant to various regulations and eliminates costs so businesses can focus on growing. The system manages all types of benefits such as health plans and disability, and maintains strict adherence to the latest ACA, ERISA, COBRA, HSA and FSA regulations.  
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  • Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows. 
  • Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting. 
  • Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere. 
  • Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft. 
  • Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements. 
  • Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments. 
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  • Benefits Administration: The automated enrollment process ensures employees receive the right benefit packages. It also has the option of syncing benefits with payroll and insurance carriers. In addition, it provides employees with a self-service portal and access to certified benefit advisors. 
  • Payroll: This feature provides users with the option of keeping their current payroll software and syncing data with GoCo. Capabilities include automated time tracking and PTO (including COVID-19 paid leave), calculated final paychecks and benefit deductions.  
  • Employee Onboarding: The entire onboarding and talent acquisition process is done digitally. Managers can send customized offer letters, receive documents and allow new hires to enroll in self-service benefits. They can also assign onboarding tasks and set up payroll. 
  • Time Tracking: This feature supports PTO tracking, adding holiday hours and calculating overtime synced with a timesheet so that employees are paid correctly. It provides reports about teams’ working hours. Employees can request PTO through this feature, while managers can approve PTO and automatically notify the employee about their remaining PTO.  
  • HR Compliance: Companies can be sure they’re adhering to the latest benefits compliance regulations with tools that unify record keeping and streamline documents collection.  
  • Security: GoCo operates on Heroku, a technology that grants peace of mind by providing security checks at every layer of the software to protect customers from breaches. 
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  • Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes: 
    •  A centralized HR dashboard to keep track of pending tasks. 
    •  Scheduling and automation of real-time reports according to specific needs. 
    •  Effective means of communication via text and email. 
  • Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility. 
  • Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making. 
  • Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly. 
  • Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers: 
    •  Regular reimbursements through check or direct deposit. 
    •  A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more. 
  • Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways: 
    •  Collection of premiums separately in case of premium sharing. 
    •  Premium payments to insurance carriers. 
    •  Staying updated on eligibility and payment history. 
    •  Regular communication with retirees for individual concerns regarding benefits. 
  • Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle. 
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Product Ranking

#117

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HR Management Software

#211

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HR Management Software

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User Sentiment Summary

Excellent User Sentiment 287 reviews
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95%
of users recommend this product

GoCo has a 'excellent' User Satisfaction Rating of 95% when considering 287 user reviews from 4 recognized software review sites.

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4.8 (188)
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4.73 (48)
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4.7 (47)
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4.2 (4)
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Awards

GoCo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Simple Interface: GoCo's interface is clean and easy to navigate, making it simple for HR professionals to find the information they need quickly.
Automated Workflows: The platform automates many HR tasks, such as onboarding new employees and managing benefits, which can save HR teams a significant amount of time.
Employee Self-Service: GoCo's employee self-service portal allows employees to manage their own information, such as their contact details and benefits elections, which can free up HR staff to focus on other tasks.
Compliance Support: The platform helps businesses comply with employment laws and regulations, such as the Affordable Care Act (ACA) and COBRA.
Integrations: GoCo integrates with a variety of other business software applications, such as payroll and accounting software, which can help businesses streamline their operations.
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Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.
Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.
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Limited Customization: The platform's rigidity can be frustrating for companies with unique or complex HR needs, especially when it comes to tailoring workflows or data fields.
Payroll Integration Issues: Several users report problems syncing GoCo with their payroll systems, leading to inaccurate data and time-consuming manual fixes.
Mobile App Shortcomings: The mobile app's functionality falls short of the web version, limiting on-the-go access for employees and HR admins alike.
Customer Support Challenges: Response times and issue resolution can be slow, leaving users feeling stuck when they encounter problems.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.
Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.
Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.
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GoCo appears to be a rising star in the HR software realm, garnering positive feedback for its user-friendly interface and robust features. Users frequently highlight its intuitive design, making it a breeze to navigate even for those with limited HR experience. The platform's comprehensive suite of tools streamlines core HR functions, including onboarding, benefits administration, and payroll, saving businesses valuable time and resources. GoCo's magic lies in its ability to automate tedious tasks, such as document management and employee data tracking, allowing HR professionals to focus on strategic initiatives. However, some users note that GoCo's reporting capabilities could be more extensive, limiting in-depth data analysis. Additionally, while the platform integrates with several popular payroll providers, some users desire broader integration options. Despite these minor drawbacks, GoCo's strengths in user experience, automation, and core HR functionality make it a compelling choice for small to medium-sized businesses seeking an all-in-one HR solution. Its ease of use and comprehensive features empower HR teams to efficiently manage their workforce, making it an ideal fit for organizations looking to streamline HR processes and enhance employee experiences.

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Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

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