EPAY HCM vs PrismHR

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Our analysts compared EPAY HCM vs PrismHR based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

PrismHR Software Tool

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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PrismHR offers flexible, customizable and efficient solutions to support the comprehensive payroll, benefits and HR management requirements of small businesses and HR service providers. It provides assistive capabilities through the six key modules: platform, payroll, talent, time, employee portal and benefits.

Its marketplace offerings include tools for financial wellness, identity protection, time and attendance, voluntary insurance, compliance, consulting services, taxes and more. These add-on capabilities are pre-integrated and give HR providers validated connections.
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Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Lowers Risk: Address compliance-related issues to reduce risks, and stay up-to-date and informed about the latest legislation updates like COBRA. 
  • Improves Operational Efficiency: Automatic flow and sharing of data across the platform’s modules reduces manual work, saves time and leads to enhanced efficiency. The integrated application requires users to feed in data just once and then shares it among all modules. 
  • Promotes Business Growth: Promote productivity and business growth through several solutions and tools such as hiring, onboarding, performance management, reporting, payroll and benefits. 
  • Boosts Revenue: Improve revenue with automation features that help the company to save on costs by needing fewer employees. 
  • Saves Costs: Managers can create a fair benefits and compensation plan based on performance, helping save unnecessary expenses. 
  • Manages Financial Wellness: Helps manage finances via health saving accounts, electronic pay cards and financial education. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Talent Management: Helps talent managers find, recruit and retain the best performing employees. Facilitates applicant tracking, employee onboarding and performance management. 
  • Employee Benefits: Small businesses can create affordable benefits packages that suit their requirements. Cuts paper usage and encourages greater transparency, accuracy and security for benefit enrollment and employee record-keeping. 
  • Payroll Management: Execute quick and efficient payroll processing, with the assistance of a variety of tools that help managers review timesheets and calculate, review, approve and process payroll. Offers real-time auto pay or wire transfer. 
  • Time and Labor Tracking: Provides accurate details like employee login information, idle time and productivity, which help reduce labor costs, administration expenses and compliance risk. Employees can clock in or out, request time off, view timesheet entries and share messages, all through a single dashboard. 
  • Employee Portal: Managers and employees can have easy access to HR and payroll information through any device 24/7. The configurable dashboard helps view and manage benefit details, pay stubs, PTO requests, tax documents, event and holiday calendars, and HR support contact information. 
  • Reporting and HR Analytics: Provides real-time reporting in all human capital and recruitment management scenarios with automated payroll, report sharing and role-based permissions to view data. The HR analytics dashboard offers ease of access and a view of employee reports, along with prebuilt and custom templates. 
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Product Ranking

#100

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#15

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Great User Sentiment 24 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

84%
of users recommend this product

PrismHR has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 3 recognized software review sites.

4.7 (130)
3.8 (15)
4.8 (9)
5.0 (2)
4.5 (8)
4.8 (7)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Intuitive Interface: Users praise PrismHR for its user-friendly interface, making it easy to navigate and find information quickly.
Robust Reporting: The platform offers comprehensive reporting features, allowing businesses to generate detailed reports on various HR metrics, such as employee turnover and compensation.
Efficient Payroll Processing: PrismHR streamlines payroll processing, automating calculations and reducing the risk of errors.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Reporting Limitations: Users have expressed frustration with the limited reporting capabilities, finding it difficult to extract specific data or customize reports to meet their analytical needs.
System Complexity: The platform's intricate design and navigation can be challenging for new users to grasp, leading to a steep learning curve and potential inefficiencies.
Customer Support Concerns: Some users have reported difficulties in obtaining timely and effective support from PrismHR, impacting their ability to resolve issues promptly.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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In the last year, PrismHR has garnered a mixed bag of user reviews, highlighting both its strengths and weaknesses. Users appreciate the software's user-friendly interface and comprehensive suite of features, covering everything from onboarding and payroll to benefits administration and performance management. It's like having a Swiss Army knife for your HR needs. However, some users have expressed concerns about the software's premium pricing and occasional hiccups with customer support. When stacked up against its competitors, PrismHR stands out with its robust functionality and scalability, making it a suitable choice for businesses of all sizes. Its ability to handle complex HR processes, especially for small and medium-sized businesses (SMBs), is a major plus. However, its higher price point compared to some competitors might give budget-conscious businesses pause. Ultimately, the decision of whether PrismHR is the right fit boils down to individual needs and priorities. For businesses seeking a comprehensive and scalable HR solution and are willing to invest in it, PrismHR could be a game-changer. But for those on a tighter budget or with simpler HR requirements, exploring alternative options might be wise.

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