EPAY HCM vs GoCo

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Our analysts compared EPAY HCM vs GoCo based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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GoCo is a software platform designed to help businesses manage their HR tasks, offering features like payroll, benefits administration, and employee onboarding. It's a cloud-based solution that aims to simplify HR processes for small and medium-sized businesses. GoCo is known for its user-friendly interface, affordability, and comprehensive features, making it a popular choice among businesses looking to streamline their HR operations.

GoCo's key benefits include its ease of use, cost-effectiveness, and the wide range of features it offers. The platform is also highly secure, ensuring the protection of sensitive employee data. Popular features include payroll processing, benefits administration tools, and employee onboarding functionalities. GoCo's payroll tools are designed to save businesses time and money, while its benefits administration features help manage employee benefits programs efficiently. The employee onboarding tools facilitate a smooth and quick onboarding process for new hires.

Compared to other HR management software options, GoCo stands out for its user-friendly interface, affordability, and comprehensive features. It's important to note that pricing for HR management software can vary based on factors such as the number of employees and the specific features required. It's recommended to check with GoCo or other providers directly for the most up-to-date pricing information.

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Product Assistance

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Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Centralized Record Keeping: Small businesses can spend less time on repetitive, manual tasks and more easily get accurate data of every employee. The unified platform centralizes employee records, time off data and HR documents. 
  • Flexibility: If companies already have benefits administration software, GoCo will include it to allow employees to register online. The system can also sync with an existing payroll solution if desired, so users don’t have to change the way they work or who they work with. This approach supports existing policies and service providers. 
  • Customizable Onboarding:  Embedded payroll, benefits and sync capabilities help new hires start strong from day one. From offer letters to tax withholding information, everything is done digitally.  
  • Simplified Leave Management: Users can build a policy for unlimited group PTO, adjust the accrual procedure for various locations and create a performance-based policy for each employee. It allows separating PTO from other absences when running reports.  
  • Business Growth and Compliance:  GoCo automates benefits administration, which removes the burden of remaining compliant to various regulations and eliminates costs so businesses can focus on growing. The system manages all types of benefits such as health plans and disability, and maintains strict adherence to the latest ACA, ERISA, COBRA, HSA and FSA regulations.  
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Benefits Administration: The automated enrollment process ensures employees receive the right benefit packages. It also has the option of syncing benefits with payroll and insurance carriers. In addition, it provides employees with a self-service portal and access to certified benefit advisors. 
  • Payroll: This feature provides users with the option of keeping their current payroll software and syncing data with GoCo. Capabilities include automated time tracking and PTO (including COVID-19 paid leave), calculated final paychecks and benefit deductions.  
  • Employee Onboarding: The entire onboarding and talent acquisition process is done digitally. Managers can send customized offer letters, receive documents and allow new hires to enroll in self-service benefits. They can also assign onboarding tasks and set up payroll. 
  • Time Tracking: This feature supports PTO tracking, adding holiday hours and calculating overtime synced with a timesheet so that employees are paid correctly. It provides reports about teams’ working hours. Employees can request PTO through this feature, while managers can approve PTO and automatically notify the employee about their remaining PTO.  
  • HR Compliance: Companies can be sure they’re adhering to the latest benefits compliance regulations with tools that unify record keeping and streamline documents collection.  
  • Security: GoCo operates on Heroku, a technology that grants peace of mind by providing security checks at every layer of the software to protect customers from breaches. 
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Product Ranking

#100

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#117

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HR Management Software

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Excellent User Sentiment 287 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

95%
of users recommend this product

GoCo has a 'excellent' User Satisfaction Rating of 95% when considering 287 user reviews from 4 recognized software review sites.

4.7 (130)
4.8 (188)
n/a
4.73 (48)
4.8 (9)
4.7 (47)
4.5 (8)
4.2 (4)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

GoCo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Simple Interface: GoCo's interface is clean and easy to navigate, making it simple for HR professionals to find the information they need quickly.
Automated Workflows: The platform automates many HR tasks, such as onboarding new employees and managing benefits, which can save HR teams a significant amount of time.
Employee Self-Service: GoCo's employee self-service portal allows employees to manage their own information, such as their contact details and benefits elections, which can free up HR staff to focus on other tasks.
Compliance Support: The platform helps businesses comply with employment laws and regulations, such as the Affordable Care Act (ACA) and COBRA.
Integrations: GoCo integrates with a variety of other business software applications, such as payroll and accounting software, which can help businesses streamline their operations.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Limited Customization: The platform's rigidity can be frustrating for companies with unique or complex HR needs, especially when it comes to tailoring workflows or data fields.
Payroll Integration Issues: Several users report problems syncing GoCo with their payroll systems, leading to inaccurate data and time-consuming manual fixes.
Mobile App Shortcomings: The mobile app's functionality falls short of the web version, limiting on-the-go access for employees and HR admins alike.
Customer Support Challenges: Response times and issue resolution can be slow, leaving users feeling stuck when they encounter problems.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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GoCo appears to be a rising star in the HR software realm, garnering positive feedback for its user-friendly interface and robust features. Users frequently highlight its intuitive design, making it a breeze to navigate even for those with limited HR experience. The platform's comprehensive suite of tools streamlines core HR functions, including onboarding, benefits administration, and payroll, saving businesses valuable time and resources. GoCo's magic lies in its ability to automate tedious tasks, such as document management and employee data tracking, allowing HR professionals to focus on strategic initiatives. However, some users note that GoCo's reporting capabilities could be more extensive, limiting in-depth data analysis. Additionally, while the platform integrates with several popular payroll providers, some users desire broader integration options. Despite these minor drawbacks, GoCo's strengths in user experience, automation, and core HR functionality make it a compelling choice for small to medium-sized businesses seeking an all-in-one HR solution. Its ease of use and comprehensive features empower HR teams to efficiently manage their workforce, making it an ideal fit for organizations looking to streamline HR processes and enhance employee experiences.

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