EPAY HCM vs Criterion HCM
Last Updated:Our analysts compared EPAY HCM vs Criterion HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Product Assistance
Product Insights
- Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience.
- No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house.
- Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs.
- Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process.
- One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click.
- Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records.
- Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce.
- Language Options: Users are offered assistance in human capital management in English as well as Spanish.
- Reduces Errors: Increases the security, accuracy and speed of employee and staff data. These increased precisions make it easier to make smart decisions based on actionable insights.
- Saves Time and Money: Automates and streamlines HCM and talent management processes such as compensation, benefits, tracking applicants and performance management. This increased efficiency saves administrators time and sanity. By eliminating manual data entry, it improves the workflow, making it easier for employees to use the platform. Through the system, it’s possible to have more control over the cost of benefits. The platform is also scalable so users can accommodate sudden company growth.
- More Informed Management: Provides reporting, data manageable and other tools that allow leadership to make more informed decisions. From there, it’s easier to communicate with staff to ensure everyone is on the same page.
- Better Talent Lifecycle: Helps with the entire process including acquisitions, screening, setting up interviews, onboarding, performance management and succession management and more.
- Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks.
- Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits.
- HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management.
- Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration.
- Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost.
- Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs.
- Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity.
- Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills.
- Talent Management: Manages talent acquisition, onboarding, employee record creation and sends messages through one central database. It targets different points in the employee life cycle to aid in tracking applications, onboarding, performance management, learning management, communication, increasing engagement and more.
- Recruiting: Helps identify candidates, sort applications, screen potential hires, track interview processes and manage references, facilitate job postings and background checks. It also provides an online career portal to increase the number and variety of candidates. Through this, recruiters cut down on time and effort.
- Learning Management: Provides courses for employees and sends notifications for pass or fail status. It also manages certifications allowing managers to track progress and ensure compliance.
- Performance Management: Users can create scales to rate performance, set time periods for review, assign competencies and use standard or customized templates that allow for feedback from various different employees.
- HR: Manages attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks with one complete database. It facilitates strategic planning, streamlining workflows and other important administrative tasks. All data and important information is centralized, organized and more easily accessible.
- Data Management: Administrators have data for contacting employees, compensation, complying with the Equal Employment Opportunity, employment status, performance reviews and more. It automatically sends essential documents and reports through fax, email or online.
- Open Enrollment: Allows all staff to select and sign up for benefits. Provides email benefit letters, tracking and automatically transmits deduction to payroll systems to reduce errors.
- Self-Service for Staff: Lets employees track time, manage their PTO, get information on their payroll and more. Managers can approve PTO, write up employees and do reviews for performance. All staff can post and share information to increase collaboration and engagement.
- Mobile Capabilities: Enables workers to enter and track their time on the go. With a secure login, it tracks worker details, enters start and finish times, manages vacation and can register employee location.
- Reporting: Pulls information on emergency contacts, worker birthdays, training costs, overages, compensation planning and EEO details. The report is printable and can be customized for other needs.
- Time and Attendance: Provides scheduling, labor tracking and other attendance features for on-site or remote staff. It has one-click integration with payroll systems and provides verification for staffing with badge, biometric and PIN options.
- Payroll: Processes payment and deals with filing taxes, calculates payroll and integrates with time clocks. Administrators can print checks, download ACH files, file taxes electronically, track expense and entry information en masse into the system. In terms of taxes, it calculates local, state and federal taxes and aids in returns.
Product Ranking
#99
among all
HR Management Software
#615
among all
HR Management Software
User Sentiment Summary
147 reviews
14 reviews
EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.
Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites.
Awards
EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.
Screenshots
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