EPAY HCM vs Built for Teams

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Our analysts compared EPAY HCM vs Built for Teams based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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Built for Teams provides small to mid-sized companies with robust employee management solutions in a web-based environment. It provides modules that support PTO tracking, recruiting, record keeping and more. Its inclusions let managers and stakeholders hire and retain a successful workforce with analytics tools that provide valuable insights for educated decision making.

It gives employees an accessible source of information to make requests and check personal data like PTO. Managers can leverage organizational charts to gain clear visibility into all of their employees.
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Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Improved Organization: Built for Teams includes robust organizational charts that give managers valuable visibility into everyone working at the business. Users can also benefit from numerous scheduling and PTO request features to keep track of who is working when. 
  • Hire the Best: This suite gives hiring managers the tools needed to find, hire and maintain the best-in-class employees for a stable and productive working environment. Search by certification, skill set, availability and more for the best matches. 
  • Better Strategic Decision Making: Built for Teams gives users the ability to set up strategic hiring plans and successions to ensure that you’re never left in a tough spot when you lose an employee. Ramp up your hiring in conjunction with other business processes or slow it down when a good point is reached. 
  • Boost Process Accuracy: Users can actively manage salaries, employee position statuses and hiring plans for consistent and accurate hiring practices. A historical record of all changes to these processes is automatically kept by the system for increased accountability and accuracy. 
  • Easy to Access and Intuitive: Built for Teams focuses on providing users with an accessible and simple platform. Users can easily edit single employees, teams or whole departments with drag-and-drop support. Everything is easily accessible via web browser and supports interactive charts with zoom, pan and navigation features. 
  • Quick and Easy Approvals: Managers can receive automatic notifications when someone requests time off. These notifications include information on who else has requested the day off, a full request summary and a quick link to approve or deny the request. Optional alerts can also be set to notify employees that their leave request was accepted or denied. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Customizable Org Charts: Built for Teams includes flexible organizational charts that display the hierarchy of the entire organization. Each employee in the chart comes with easy to access information, including department, contact info, location, schedule, a personal bio and more. Team members can be color-coded for more in-depth organization. 
  • Chart Metrics: Users can leverage organizational charts to view open positions, hiring progress, headcounts and the overall span of control. This information, along with the entire chart itself, can be printed, published through a company’s intranet and shared with employees. 
  • Applicant Tracking: Managers can gain instant visibility into critical hiring processes. Users can see hiring progress for open positions, how many people have applied to a certain position, how many days a position has been open and more. 
  • PTO Tracking:  Users can completely customize their leave and PTO request settings to include things like sick, personal and holidays leave. Users can create an unlimited amount of these settings. The system can also carry over unused time, blackout days, waiting periods and more. This feature also supports the automatic increase of rates based on tenure. 
  • Time Off Requests: Employees can easily submit requests for time off from mobile, desktop and the Slack application. They can also see their remaining hourly balances, transaction histories and request statuses. Company calendars ensure that there are no conflicts with multiple people asking for the same day off. 
  • Slack Integration: Built for Teams features integration with Slack that allows employees to easily submit requests from the application itself. Users can also see their current balances and PTO accounts. 
  • Automation and Reporting: Users can leverage automation to cut down on time-intensive manual entry that allows managers to focus on more important tasks. Reporting features track and displays time off requests, balances and employee statistics. 
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Product Ranking

#100

among all
HR Management Software

#208

among all
HR Management Software

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Excellent User Sentiment 1222 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

94%
of users recommend this product

Built for Teams has a 'excellent' User Satisfaction Rating of 94% when considering 1222 user reviews from 4 recognized software review sites.

4.7 (130)
4.6 (58)
n/a
4.74 (573)
4.8 (9)
4.7 (572)
4.5 (8)
3.9 (19)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Built for Teams stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Centralized Employee Database: Built for Teams offers a centralized location to store and manage employee data, including contact information, emergency contacts, job titles, and more. This eliminates the need for paper files or multiple spreadsheets, making it easier to keep track of employee information and ensure accuracy.
Streamlined Onboarding: The platform simplifies the onboarding process for new hires by providing a structured framework for collecting necessary information, assigning tasks, and tracking progress. This ensures a smooth and efficient onboarding experience for both new employees and HR staff.
Time-Off Management: Built for Teams includes tools for managing employee time off, including vacation, sick leave, and personal days. Employees can easily request time off through the platform, and managers can approve or deny requests with a few clicks. The system also tracks accruals and balances, ensuring that employees are using their time off appropriately.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Limited Customization: Users have expressed frustration over the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows and unique organizational structures.
Reporting Functionality: Generating comprehensive reports, especially for performance management or identifying trends, has proven to be cumbersome for some users due to the platform's reporting limitations.
Mobile App Experience: The mobile app has received mixed reviews, with some users finding it less intuitive and feature-rich compared to the desktop version, impacting accessibility and ease of use.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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Is Built for Teams actually built for teams? User reviews from the last year suggest that while Built for Teams offers a solid foundation for HR processes, it may not be the most robust or feature-rich compared to competitors like BambooHR or Namely. Users appreciate the platform's intuitive design and ease of use, particularly for core HR functions like managing employee data, tracking time off, and approving requests. The shared calendar feature, allowing employees to visualize leave time, is frequently cited as a major plus. However, some users find the reporting functionality limited and crave more customization options. Others express a desire for more advanced features, such as performance management tools with in-depth feedback mechanisms or more sophisticated compensation management capabilities. Essentially, Built for Teams seems best suited for smaller organizations or those with relatively straightforward HR needs. Its strength lies in simplifying core HR tasks and centralizing employee information. However, companies with complex requirements or a desire for granular control over HR processes might find Built for Teams lacking. They may be better served exploring alternatives that offer a broader and deeper range of functionalities.

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