Home > HR Management Software > Employee Navigator > Employee Navigator vs PayServ

Employee Navigator vs PayServ

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Our analysts compared Employee Navigator vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Employee Navigator Software Tool
SelectHub Award Winner
PayServ Software Tool
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Product Basics

Employee Navigator is a cloud-based tool that provides a complete HR service by integrating an ACA dashboard, agency monitoring, online registration, operator and payroll analytics and benefits communication. It enables companies to manage almost everything from benefits administration to recruitment to PTO requests and comes with self-service access for employees.

It controls benefit administration, cuts agency expenses, lessens retroactive enrollments, increases workplace security, minimizes employee compensation costs and streamlines training.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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$630 Monthly
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Windows
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Chromebook
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Mobile
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On-Premise
Mobile

Product Assistance

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Live Online
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Documentation
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Videos
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Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support
Email
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Knowledge Base
24/7 Live Support

Product Insights

  • Enable Mobility: Work directly from smartphones and mobile devices: set up tools for the HR department, manage compliance documents and business contacts anytime, from anywhere. Employees can access their plan details from any mobile device. 
  • Keep Employee Info Up-to-Date: Immediately and automatically updates with any modification to employee information, like changes in contact numbers, addresses, raises and terminations. 
  • Centralize Document Storage: Store and share all documents from handbooks to agreements and compliance papers in one safe location. 
  • Streamline Onboarding: Keep a record of policies that employees must agree to in a well-planned digital file. Digitally fill out new hire forms and onboarding documents to smoothen the onboarding process and reduce paperwork. 
  • View One Dashboard: Assess all of the business's data using a single dashboard. Enter all hires, resignations and terminations into one integrated system. 
  • Ensure Security: Provide personnel and information security. Verify the potential of all new hires before onboarding and perform background checks through a third-party vendor. Protect all business operations with a team of experienced IT professionals. 
  • Provide System Backup: Offers comprehensive onsite backup with storage management software and hardware. Store, replicate and recover high availability customer databases. 
  • Manage Access Permissions: Establish a double-layer authentication process to allow access to data. Control resource misuse by granting access based on job requirements. Restrict physical entry into the data center. 
  • User-Friendly Layout: Provide an easy-to-use self-service interface. 
  • Improve Internal Communication: Communicate better with the workforce via an organized online employee directory and save employees time and effort. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • ACA: Offer healthcare options to employees in compliance with the Affordable Care Act. 
    • 1094/1095 Reporting: Prepare 1094-C and 1095-C reports for sharing and submission to the IRS. Also, classify employees, receive statistics on health-plan enrollment and evaluate monthly FTE. 
  • Eligibility Tracking For Hourly Employees: Establish administrative periods for part-time employees. Monitor measurement periods for hourly workers pinpoint eligible employees and import hours easily. 
  • COBRA Administration: Automate communications with employees through COBRA notices. In addition, enable direct transmission of data to third-party administrators (TPAs) and merge all TPAs into one network. 
  • Benefits Administrations: Attract and retain talented employees by offering a comprehensive benefits package. Enroll new entries, choose insurance offerings, supervise staff insurance coverage, monitor employee enrollment deadlines. Also, allow employees to self-enroll, compare insurance plans, store essential benefit-related documents in a centralized location and handle their contribution levels. 
  • Payroll: Incorporate any preferred payroll service and enable integration with other third-party preferred payroll services to pay employees. 
  • Paperless Benefit Election: Manage benefit tasks and enroll in benefits online. Handles all benefits e-documents. Also, oversee compliance reports and business contract documents. 
  • Time Off Tracking: Submit, verify and authorize PTO requests. 
    • PTO and Vacation Management: Approve PTO requests quickly with a single click. Configure the business’ PTO and vacation policies, set up holiday details, secure correct accruals and check the team's leave history. 
    • Employee Self-Service: Allow employees to request time off quickly and access information about their accrued PTO, business holidays and the status of their requests through a self-service portal. 
  • Asset Tracking: Allocate and handle all workplace assets, such as documents, laptops and mobile phones, from a centralized dashboard. Collect and store serial numbers, descriptions, costs and other information about business assets in one place. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

#92

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#41

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HR Management Software

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User Sentiment Summary

Excellent User Sentiment 286 reviews
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90%
of users recommend this product

Employee Navigator has a 'excellent' User Satisfaction Rating of 90% when considering 286 user reviews from 4 recognized software review sites.

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4.4 (43)
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4.54 (113)
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4.5 (112)
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4.4 (18)
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Awards

Employee Navigator stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Streamlined Onboarding: Employee Navigator simplifies the onboarding process, allowing HR teams to efficiently collect necessary paperwork, tax forms, and benefits enrollment electronically. This reduces paperwork and manual data entry, saving time and improving accuracy.
Centralized Employee Information: The platform serves as a central hub for storing and managing employee data, including personal details, benefits selections, and employment history. This ensures easy access to information and promotes data consistency.
Benefits Administration: Employee Navigator facilitates benefits administration by enabling employees to enroll in benefits plans, make changes during open enrollment periods, and access plan information online. This empowers employees to manage their benefits independently and reduces the administrative burden on HR staff.
Compliance Support: The platform assists with compliance requirements by providing tools for managing COBRA, ACA reporting, and other regulatory obligations. This helps businesses stay compliant with relevant laws and regulations, mitigating potential risks.
Payroll Integration: Employee Navigator integrates with various payroll systems, allowing for seamless data transfer between HR and payroll functions. This streamlines payroll processing and reduces the likelihood of errors.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Limited Customization: The platform's rigidity can be frustrating for HR professionals with unique workflows or complex benefit structures, as tailoring the system to specific needs can be challenging.
Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, often requiring manual intervention or workarounds. This can hinder data-driven decision-making and analysis.
Mobile App Functionality: The mobile app's features and user experience may not be as robust or intuitive as the desktop version, potentially limiting accessibility and convenience for employees on the go.
Customer Support: Some users have reported challenges with customer support response times or issue resolution, which can be crucial during critical enrollment periods or when facing technical difficulties.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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Ready to set your HR course for smooth sailing? Employee Navigator has garnered a reputation as a user-friendly and cost-effective solution for businesses seeking to streamline their HR processes. Users frequently highlight its intuitive interface and comprehensive suite of features, encompassing benefits administration, onboarding, and payroll management, as standout advantages. The platform's affordability further sweetens the deal, making it a compelling choice for budget-conscious organizations. However, it's worth noting that some users have expressed concerns regarding limited customization options and occasional responsiveness issues with customer support. These aspects might be particularly relevant for businesses with unique HR requirements or those who prioritize highly responsive support. Despite these drawbacks, Employee Navigator's core strengths lie in its ability to simplify complex HR tasks and provide excellent value for the price. It's an ideal fit for small to medium-sized businesses seeking an all-in-one HR solution that won't break the bank. Larger enterprises or those with intricate HR needs might want to explore alternatives offering greater customization and support. Ultimately, Employee Navigator serves as a reliable and accessible HR companion, guiding businesses through the often-choppy waters of workforce management.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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