Home > HR Management Software > Employee Navigator > Employee Navigator vs Infor HCM

Employee Navigator vs Infor HCM

Last Updated: November 18th, 2024

Our analysts compared Employee Navigator vs Infor HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Employee Navigator is a cloud-based tool that provides a complete HR service by integrating an ACA dashboard, agency monitoring, online registration, operator and payroll analytics and benefits communication. It enables companies to manage almost everything from benefits administration to recruitment to PTO requests and comes with self-service access for employees.

It controls benefit administration, cuts agency expenses, lessens retroactive enrollments, increases workplace security, minimizes employee compensation costs and streamlines training.

Infor HCM (formerly Infor Cloudsuite HCM) is a cloud-based product designed to deliver comprehensive capabilities for medium-sized and large organizations. Its core bundle consists of global HR, HR service delivery and talent management. Companies can add on payroll, HCM analytics and workforce management modules on an as-needed basis for extended functionality.

$630 Monthly

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Product Insights

Enable Mobility: Work directly from smartphones and mobile devices: set up tools for the HR department, manage compliance documents and business contacts anytime, from anywhere. Employees can access their plan details from any mobile device.
Keep Employee Info Up-to-Date: Immediately and automatically updates with any modification to employee information, like changes in contact numbers, addresses, raises and terminations.
Centralize Document Storage: Store and share all documents from handbooks to agreements and compliance papers in one safe location.
Streamline Onboarding: Keep a record of policies that employees must agree to in a well-planned digital file. Digitally fill out new hire forms and onboarding documents to smoothen the onboarding process and reduce paperwork.
View One Dashboard: Assess all of the business's data using a single dashboard. Enter all hires, resignations and terminations into one integrated system.
Ensure Security: Provide personnel and information security. Verify the potential of all new hires before onboarding and perform background checks through a third-party vendor. Protect all business operations with a team of experienced IT professionals.
Provide System Backup: Offers comprehensive onsite backup with storage management software and hardware. Store, replicate and recover high availability customer databases.
Manage Access Permissions: Establish a double-layer authentication process to allow access to data. Control resource misuse by granting access based on job requirements. Restrict physical entry into the data center.
User-Friendly Layout: Provide an easy-to-use self-service interface.
Improve Internal Communication: Communicate better with the workforce via an organized online employee directory and save employees time and effort.

Make Decisions Rooted in Scientific Data: With Infor HCM Talent Science capabilities, HR executives can make smarter hiring decisions. The solution relies on objective data so users can identify top talent that’s best suited for the organization. This leads to higher retention, improved performance and more accurate development.
View Real-Time Data: The software provides real-time data that is accessible from any location via mobile, tablet and desktop devices. This gives you up-to-date information and more accurate visibility into key metrics. You can control how you share that data with partners, suppliers and other parties as well.
Save Time on Recruiting Tasks: The solution incorporates automation that handles the resume screening and application review process. The AI tool can scan documents and make preliminary candidate assessments based on a candidate’s past experiences, skill sets and more, removing the burden of manually completing these repetitive tasks.
Simplify Time Tracking: The Workforce Management module allows you to automate the process of tracking contractor hours compared to labor allocations. You can also manage time-off accruals for specific countries. You have the flexibility to configure the settings for each geographic location where your company operates.
Ensure Proper Training: Infor HCM provides tools to deliver learning materials across the organization. It also enables business leaders to identify employees who are good candidates for leadership development and succession planning. Self-directed learning is accessible through employees’ personal learning space in the cloud. They can collaborate with instructors and other learners as well as engage in exercises in a simulated on-the-job environment.
Seamlessly Execute Global Payroll: Infor ION integration technology provides bi-directional, real-time data integration between Infor HCM and payroll partners. Elements like data mappings that are specific to each country help streamline the integration process. A point-and-click interface makes it easy to manage your integrations. The system also supports modifications or additional integrations that don’t require IT expertise or third-party consultants so that you can drive down TCO.
Personalize the Platform: You can control various elements of the system to give employees relevant information across different activities and to meet their unique needs.
Use Adaptive Notifications and Workflows: Infor Process Automation (IPA) adds business process management (BPM) capabilities to the solution. With it, your company can control, measure and automate business processes from people to systems, systems to systems, and people to people. IPA enables you to put a review and approval workflow into place that spans multiple steps and levels. A drag-and-drop interface allows you to build notifications and workflows with ease.

ACA: Offer healthcare options to employees in compliance with the Affordable Care Act.
- 1094/1095 Reporting: Prepare 1094-C and 1095-C reports for sharing and submission to the IRS. Also, classify employees, receive statistics on health-plan enrollment and evaluate monthly FTE.
Eligibility Tracking For Hourly Employees: Establish administrative periods for part-time employees. Monitor measurement periods for hourly workers pinpoint eligible employees and import hours easily.
COBRA Administration: Automate communications with employees through COBRA notices. In addition, enable direct transmission of data to third-party administrators (TPAs) and merge all TPAs into one network.
Benefits Administrations: Attract and retain talented employees by offering a comprehensive benefits package. Enroll new entries, choose insurance offerings, supervise staff insurance coverage, monitor employee enrollment deadlines. Also, allow employees to self-enroll, compare insurance plans, store essential benefit-related documents in a centralized location and handle their contribution levels.
Payroll: Incorporate any preferred payroll service and enable integration with other third-party preferred payroll services to pay employees.
Paperless Benefit Election: Manage benefit tasks and enroll in benefits online. Handles all benefits e-documents. Also, oversee compliance reports and business contract documents.
Time Off Tracking: Submit, verify and authorize PTO requests.
- PTO and Vacation Management: Approve PTO requests quickly with a single click. Configure the business’ PTO and vacation policies, set up holiday details, secure correct accruals and check the team's leave history.
- Employee Self-Service: Allow employees to request time off quickly and access information about their accrued PTO, business holidays and the status of their requests through a self-service portal.
Asset Tracking: Allocate and handle all workplace assets, such as documents, laptops and mobile phones, from a centralized dashboard. Collect and store serial numbers, descriptions, costs and other information about business assets in one place.

Talent Management: Infor HCM has a range of features that help support your organization’s talent management. It includes talent acquisition, onboarding, goal development, succession management, performance tracking, compensation and learning management. You can also integrate the Talent Science solution for greater insight.
Global HR: Your organization can use features in this module to manage HR functions such as benefits management, budgeting, absence and time entry, organizational structure, employee safety and occupational health.
Payroll: The Payroll add-on module lets you complete payroll processing for the U.S. and Canada. It integrates personnel information with benefits, absence, compensation, employee self-service and time-entry management. Additional capabilities include ACH, W-2s and a tax engine that takes laws, rates and limits into account.
Workforce Management: With this add-on, you can manage scheduling, record time and attendance, monitor the performance of your workforce and optimize employee workloads. It also helps your scheduling remain compliant with government, union and corporate standards.
Reporting: The system’s analytics capabilities are powered by the Birst Analytics BI platform. This provides reports and insight into people analytics and operational metrics so you can analyze important KPIs and make informed decisions.
HCM Analytics: This set of tools assists in acquiring talent, measuring labor productivity, ensuring effective staffing and making data-based decisions.
HR Service Delivery: This module consists of a case management system and personalized knowledgebase. Together, they allow your organization to provide service internally.
Security: Infor HCM relies on the security provided by Amazon Web Services (AWS) and adheres to strict industry guidelines such as ISO/IEC 27001, HIPAA, GLBA, PCI, SOX, regional privacy laws, etc. Additionally, it provides restricted access and encryption via secure FTP, PGP and TLS/SSL.
Self-Service: The solution offers self-service tools for employees and managers, which includes 24/7 access to personalized information based on each user’s role. For example, employees can view their calendar and pay stubs while managers can approve requests, access an org chart and manage performance reviews.

Product Ranking

#92

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#12

among all
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Analyst Rating Summary

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User Sentiment Summary

90%

of users recommend this product

Employee Navigator has a 'excellent' User Satisfaction Rating of 90% when considering 286 user reviews from 4 recognized software review sites.

83%

of users recommend this product

Infor HCM has a 'great' User Satisfaction Rating of 83% when considering 75 user reviews from 4 recognized software review sites.

4.4 (43)

4.1 (23)

4.54 (113)

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Awards

Synopsis of User Ratings and Reviews

Streamlined Onboarding: Employee Navigator simplifies the onboarding process, allowing HR teams to efficiently collect necessary paperwork, tax forms, and benefits enrollment electronically. This reduces paperwork and manual data entry, saving time and improving accuracy.

Centralized Employee Information: The platform serves as a central hub for storing and managing employee data, including personal details, benefits selections, and employment history. This ensures easy access to information and promotes data consistency.

Benefits Administration: Employee Navigator facilitates benefits administration by enabling employees to enroll in benefits plans, make changes during open enrollment periods, and access plan information online. This empowers employees to manage their benefits independently and reduces the administrative burden on HR staff.

Compliance Support: The platform assists with compliance requirements by providing tools for managing COBRA, ACA reporting, and other regulatory obligations. This helps businesses stay compliant with relevant laws and regulations, mitigating potential risks.

Payroll Integration: Employee Navigator integrates with various payroll systems, allowing for seamless data transfer between HR and payroll functions. This streamlines payroll processing and reduces the likelihood of errors.

Unified Dashboard: 57% of users who refer to capabilities found that the platform offers all necessary tools to facilitate essential tasks such as accounting, payroll, database management and statutory compliance, available on a central dashboard.

Document Accessibility: Seamless integration with finance, payroll and supply chain lets users remotely access all their documents in one place, from any location or device, according to 100% of user reviews mentioning accessibility.

Employee Satisfaction: All reviewers who reference this element stated that Infor HCM enables employee concerns to be heard, resulting in higher employee satisfaction.

User-Friendly: The software is easy to use and has an intuitive layout that makes it easy to manage even large teams, according to 60% of users who refer to ease of use.

Limited Customization: The platform's rigidity can be frustrating for HR professionals with unique workflows or complex benefit structures, as tailoring the system to specific needs can be challenging.

Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, often requiring manual intervention or workarounds. This can hinder data-driven decision-making and analysis.

Mobile App Functionality: The mobile app's features and user experience may not be as robust or intuitive as the desktop version, potentially limiting accessibility and convenience for employees on the go.

Customer Support: Some users have reported challenges with customer support response times or issue resolution, which can be crucial during critical enrollment periods or when facing technical difficulties.

Lags Frequently: According to 100% of user reviews who mention this feature, the software frequently lags - such as when responding to questions or syncing changes - resulting in less productivity.

Lacks Advanced Functions: All user reviews that mention this aspect indicated that the software lacks several advanced features including time tracking for the sales team, PTO management and employee recruiting.

Limited Customization: All reviewers who mention this feature found the ability to customize the software to their requirements lacking.

Slow Implementation: The initial implementation of the software takes some time, according to all reviews that reference implementation.

Ready to set your HR course for smooth sailing? Employee Navigator has garnered a reputation as a user-friendly and cost-effective solution for businesses seeking to streamline their HR processes. Users frequently highlight its intuitive interface and comprehensive suite of features, encompassing benefits administration, onboarding, and payroll management, as standout advantages. The platform's affordability further sweetens the deal, making it a compelling choice for budget-conscious organizations. However, it's worth noting that some users have expressed concerns regarding limited customization options and occasional responsiveness issues with customer support. These aspects might be particularly relevant for businesses with unique HR requirements or those who prioritize highly responsive support. Despite these drawbacks, Employee Navigator's core strengths lie in its ability to simplify complex HR tasks and provide excellent value for the price. It's an ideal fit for small to medium-sized businesses seeking an all-in-one HR solution that won't break the bank. Larger enterprises or those with intricate HR needs might want to explore alternatives offering greater customization and support. Ultimately, Employee Navigator serves as a reliable and accessible HR companion, guiding businesses through the often-choppy waters of workforce management.

Infor HCM provides a comprehensive bundle of capabilities including talent management, HR service delivery and global HR, with the option to add other modules such as workforce management and HCM analytics as needed. Frequent lags do occur, however, leading to downtime and lower productivity. It also presents a steep learning curve and lacks some basic HR features, which is something to consider before making a choice. That said, it promotes employee engagement and offers an intuitive experience, with extensive accessibility and critical HR tools.

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FAQ

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