Dayforce vs Criterion HCM
Last Updated:Our analysts compared Dayforce vs Criterion HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Dayforce is a cloud-based human capital management (HCM) platform that offers a full suite of tools for managing payroll, workforce management, career development, benefits and HR tasks.
It's a great pick for larger teams looking to streamline onboarding and training with performance management tools that support ongoing career development. Plus, its self-service portal gives employees more independence.
Ranked in the top five on our HR software list, Dayforce stands out as the Best for Reporting and Dashboards. It shines with features like employee engagement, succession management and compensation management.
With tools for workforce insights, personalized coaching, and mobile access, managers can enhance engagement and adapt more efficiently, which helps cut down on turnover and anticipate trends. Mobile time-tracking tablets and time clocks help minimize errors and ensure more accurate payroll.
The platform offers customizable dashboards, automated payroll calculations, centralized employee info and engagement tracking. Users love its intuitive, easy-to-use design and self-service options that lighten the admin load. However, some find the reporting feature a bit tricky; while reports are customizable, getting them set up can be complex.
Pricing varies based on the number of users and chosen modules, generally falling between $6 and $12 per employee per month, which is mid-range compared to other options out there.
Product Assistance
Product Insights
- Centralize Records: Store all your documents in a secure repository, using filters to easily find the forms you need. You can also monitor and manage compensation levels, performance metrics, and org charts. Dayforce’s document management gets an 81 out of 100, according to our data.
- Improve Payroll Accuracy: Reduce timesheet errors for more accurate payroll processing. While payroll management scores a 75, Dayforce payroll calculates pay in real time as it's recorded, giving admins continuous data throughout the pay period and providing more time for verification, review and audits.
- Enhance Engagement: Promote stronger team engagement and communication with TeamRelate. Managers can track employee engagement daily, tailor coaching, and gauge employee communication styles and motivators through surveys. Its employee engagement tools come in at a perfect 100.
- Navigate Compliance: Access real-time information on all legislative rules globally, including monitoring regulations in over 200 countries, to ensure compliance. Configure what the system monitors based on specific needs.
- Work Flexibly: Update availability, check schedules and submit time-off requests on the go. Users can preview earnings, clock in and out, and view the People Directory to contact coworkers.
- Boost Communication: Enhance communication by highlighting managers and colleagues in interactive org charts. Build and arrange employees based on the company’s structure and hierarchy.
- Manage Time and Time Off: Replace punch clocks with tablets offering accurate time and attendance information. Employees can record time, request time off or trade shifts, and view schedules via the mobile app.
- View Workforce Insights: Track critical organizational indicators like turnover by location and age to understand operational trends.
- Ease Benefits Management: Simplify benefits enrollment with side-by-side plan comparisons and smart recommendations. Employees can update their coverage via self-service.
- Reduces Errors: Increases the security, accuracy and speed of employee and staff data. These increased precisions make it easier to make smart decisions based on actionable insights.
- Saves Time and Money: Automates and streamlines HCM and talent management processes such as compensation, benefits, tracking applicants and performance management. This increased efficiency saves administrators time and sanity. By eliminating manual data entry, it improves the workflow, making it easier for employees to use the platform. Through the system, it’s possible to have more control over the cost of benefits. The platform is also scalable so users can accommodate sudden company growth.
- More Informed Management: Provides reporting, data manageable and other tools that allow leadership to make more informed decisions. From there, it’s easier to communicate with staff to ensure everyone is on the same page.
- Better Talent Lifecycle: Helps with the entire process including acquisitions, screening, setting up interviews, onboarding, performance management and succession management and more.
- Core HR: Centralize employee info, manage performance, carry out recruiting, oversee payroll and get reports for data-driven decision-making.
- Employee Self-Service (ESS): Let users enroll in benefits, view pay details, update personal information, access learning resources and stay current on announcements.
- Payroll: Roll out a variety of payroll tasks, including tax management, employee verification and data entry for unique situations like retroactive payments. Dashboards provide insights and reporting tools support payroll reconciliation.
- Benefits: Fast track enrollment by letting employees independently enroll for coverage. Admins can access enrollment totals, a library of qualification rules, on-demand calculations and streamlined COBRA management. It also integrates with hundreds of carriers and incorporates features to ensure ACA compliance.
- Talent Management: Manage every phase of an employee lifecycle, from recruiting and onboarding to succession planning. Track performance in a holistic view, plan budgets effectively and reskill current employees with AI talent tools.
- Workforce Management: Process payroll, manage sick days or vacation time, and view reports on key trends like spending for proactive planning.
- Compliance Support: Safeguard sensitive information with role-based access and ease multi-jurisdictional tax filings with tax services for federal, state and local jurisdictions.
- Customer Support: Get help with questions and concerns through live chat or phone. Access additional resources on the website like the help center and webinars.
- Dayforce Wallet: Provide employees access to their earned wages before payday. This flexibility improves financial wellness and reduces employee stress associated with waiting for a paycheck. It also provides functionalities such as budgeting tools and financial planning resources. Note: The amount available depends on completed shifts and standard transfer time is between 1-3 business days. Faster transfers require additional fees.
- Talent Management: Manages talent acquisition, onboarding, employee record creation and sends messages through one central database. It targets different points in the employee life cycle to aid in tracking applications, onboarding, performance management, learning management, communication, increasing engagement and more.
- Recruiting: Helps identify candidates, sort applications, screen potential hires, track interview processes and manage references, facilitate job postings and background checks. It also provides an online career portal to increase the number and variety of candidates. Through this, recruiters cut down on time and effort.
- Learning Management: Provides courses for employees and sends notifications for pass or fail status. It also manages certifications allowing managers to track progress and ensure compliance.
- Performance Management: Users can create scales to rate performance, set time periods for review, assign competencies and use standard or customized templates that allow for feedback from various different employees.
- HR: Manages attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks with one complete database. It facilitates strategic planning, streamlining workflows and other important administrative tasks. All data and important information is centralized, organized and more easily accessible.
- Data Management: Administrators have data for contacting employees, compensation, complying with the Equal Employment Opportunity, employment status, performance reviews and more. It automatically sends essential documents and reports through fax, email or online.
- Open Enrollment: Allows all staff to select and sign up for benefits. Provides email benefit letters, tracking and automatically transmits deduction to payroll systems to reduce errors.
- Self-Service for Staff: Lets employees track time, manage their PTO, get information on their payroll and more. Managers can approve PTO, write up employees and do reviews for performance. All staff can post and share information to increase collaboration and engagement.
- Mobile Capabilities: Enables workers to enter and track their time on the go. With a secure login, it tracks worker details, enters start and finish times, manages vacation and can register employee location.
- Reporting: Pulls information on emergency contacts, worker birthdays, training costs, overages, compensation planning and EEO details. The report is printable and can be customized for other needs.
- Time and Attendance: Provides scheduling, labor tracking and other attendance features for on-site or remote staff. It has one-click integration with payroll systems and provides verification for staffing with badge, biometric and PIN options.
- Payroll: Processes payment and deals with filing taxes, calculates payroll and integrates with time clocks. Administrators can print checks, download ACH files, file taxes electronically, track expense and entry information en masse into the system. In terms of taxes, it calculates local, state and federal taxes and aids in returns.
Product Ranking
#9
among all
HR Management Software
#624
among all
HR Management Software
Analyst Rating Summary
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User Sentiment Summary
3463 reviews
14 reviews
Dayforce has a 'great' User Satisfaction Rating of 85% when considering 3463 user reviews from 5 recognized software review sites.
Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites.
Awards
SelectHub research analysts have evaluated Dayforce and concluded it earns best-in-class honors for Employee Engagement, Reporting and Dashboard and Succession Management.
Synopsis of User Ratings and Reviews
Dayforce, a popular AI-powered HCM solution, caters to businesses across various industries on a global scale. It’s perfect for large teams and companies needing a scalable and adaptable platform. Most of its features are user-friendly, making it relatively easy to learn and navigate.Dayforce stands out with its mobile time-off requests, smart benefit enrollment recommendations, TeamRelate, Dayforce Wallet and automated payroll calculations. It also offers robust support for day-to-day operations, including reports and dashboards, org charts, shift trades, and compliance.The mobile app and self-service platform give employees the freedom to handle tasks like accessing pay stubs, viewing schedules, and submitting time-off requests independently, which reduces the need for admin intervention.Dayforce tackles common HR challenges like managing varied payroll and compliance needs, dealing with tricky reporting, and making employee self-service easier. While users appreciate its mobile features and schedule management, they’ve mentioned that reporting can be a bit complex and time-consuming, sometimes leading to long waits for customer support.The demo reveals a comprehensive hub serving as a centralized dashboard, providing news updates, team objectives, pending tasks, and recommended applications like performance management and recruiting.Personally, I thought the scheduling module looked a little cluttered/complicated for beginners, but you can use filters to narrow down results and make it look less busy/cleaner.Payroll processing demands a hawk's eye when it comes to details. I thought Dayforce had a reasonably straightforward payroll design.Engagement surveys offer compact insights into employee sentiment and effectiveness, while customizable dashboards and scorecards display key metrics on workforce dynamics, such as availability, recruitment metrics, and turnover rates.Automated alerts and integration with job boards enhance recruiting, and self-service features support career development, HR and benefits enrollment.The chatbot provided a brief welcome and directed me to the Help Center after I chose support. The chat ended there, and I encountered the issue of the conversation not clearing when the page was reopened.Pricing is competitive, based on user numbers and selected modules (charged per month).Overall, Dayforce is a comprehensive HCM software that effectively supports managing people, pay and compliance.
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