Top CIC Plus Alternatives & Competitors For 2024

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Looking for alternatives to CIC Plus? Many users crave user-friendly and feature-rich solutions for tasks like Employee Onboarding and Administration, Employee Self Service, and Applicant Tracking and Recruiting. Leveraging crowdsourced data from over 1,000 real HR Management Software selection projects based on 400+ capabilities, we present a comparison of CIC Plus to leading industry alternatives like Workday HCM, ADP Workforce Now, Justworks, and UltiPro.

Workday HCM Software Tool
UltiPro Software Tool

Product Basics

CIC Plus is a provider of employee self-service tools. Its primary attributes are year-end tax form services, automated onboarding, I-9 verification, online pay stubs, tax compliance, electronic signature, W-4 services, e-forms and PA Act 32 services.

It also helps with ACA reporting, custom pay statements and historical statement storage and offers a compliance library for better workflows.
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Workday HCM is a SaaS solution that unifies all aspects of managing the employee lifecycle in a single HRMS. The suite of modules allows organizations to operate globally, run payroll, administer benefits, manage talent and facilitate learning, among other things.

While designed for medium and large enterprises, the platform can support the needs of smaller businesses as well. A business process framework provides control for all internal processes. The software is also equipped with audit tools and built-in security capabilities, and it offers mobile apps for flexible access.
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ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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Justworks is a cloud-based platform designed to streamline HR processes for small to medium-sized businesses. It offers a comprehensive suite of features, including payroll, benefits administration, and employee onboarding, making it an attractive option for businesses seeking an all-in-one HR solution. Justworks' user-friendly interface and affordability have garnered positive user experiences, particularly among businesses with limited HR resources.

The platform's PEO model allows small businesses to access big-company benefits at competitive rates, enhancing their ability to attract and retain talent. Justworks' pricing structure is typically based on a per-employee, per-month basis, with different tiers offering varying levels of functionality. While Justworks offers a robust set of features, businesses with more complex HR needs or those seeking highly customizable solutions may explore alternative platforms. It's recommended to check the Justworks website for the most up-to-date pricing information.

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UltiPro (now known as UKG Pro), cloud-based HRIS software from Ultimate Software, brings together core HR, talent management and payroll into a unified HCM suite. Allows users different levels of access that can be customized based on business needs.

In addition to these capabilities, the software is equipped with a robust set of business intelligence and predictive analytics tools. Powered by AI and machine learning, they provide data insights to drive intelligent decisions.
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
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Live Online
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Knowledge Base
24/7 Live Support
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24/7 Live Support
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Product Ranking

#458

among all
HR Management Software

#1

among all
HR Management Software

#11

among all
HR Management Software

#48

among all
HR Management Software

#124

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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85
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95
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Availability and Scalability
Deployment Options
Document Management
Employee Engagement
Employee Self Service
Availability and Scalability
Platform Security
Employee Self Service
Compensation Management
Employee Onboarding and Administration
Training
Availability and Scalability
User Support
Document Management
Payroll Management
Benefits Management
Availability and Scalability
Deployment Options
Document Management
Employee Engagement
Employee Self Service

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CIC Plus
Workday HCM
ADP Workforce Now
Justworks
UltiPro
+ Add Product + Add Product
Applicant Tracking and Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding and Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting and Dashboard Succession Management Time and Attendance Management Workforce Management 86 62 96 70 72 92 98 63 81 55 81 92 83 79 50 86 56 84 94 23 88 89 69 94 62 84 86 77 61 51 68 95 80 0 0 69 42 0 50 0 0 0 0 43 61 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

CIC Plus
Workday HCM
ADP Workforce Now
Justworks
UltiPro
+ Add Product + Add Product
Availability and Scalability Deployment Options Integrations and Extensibility Mobile Platform Security 100 50 73 100 96 50 72 92 0 0 63 0 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 12 reviews
Great User Sentiment 3039 reviews
Great User Sentiment 10989 reviews
Excellent User Sentiment 413 reviews
Great User Sentiment 3570 reviews
96%
of users recommend this product

CIC Plus has a 'excellent' User Satisfaction Rating of 96% when considering 12 user reviews from 1 recognized software review sites.

86%
of users recommend this product

Workday HCM has a 'great' User Satisfaction Rating of 86% when considering 3039 user reviews from 5 recognized software review sites.

85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

94%
of users recommend this product

Justworks has a 'excellent' User Satisfaction Rating of 94% when considering 413 user reviews from 4 recognized software review sites.

85%
of users recommend this product

UltiPro has a 'great' User Satisfaction Rating of 85% when considering 3570 user reviews from 5 recognized software review sites.

n/a
4.8 (14)
5.0 (19)
4.4 (20)
5.0 (19)
4.8 (12)
4.0 (1144)
4.1 (3109)
4.6 (163)
4.2 (1385)
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4.4 (836)
4.4 (5734)
4.8 (184)
4.1 (907)
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4.8 (605)
4.4 (358)
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4.8 (18)
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4.1 (440)
4.0 (1769)
4.6 (46)
4.4 (1241)

Awards

User Favorite Award
we're gathering data
Training Award
User Favorite Award
Benefits Management Award
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Synopsis of User Ratings and Reviews

Ease of Use: CIC Plus is lauded for its user-friendly interface, which simplifies complex tax and compliance tasks, making it easy for HR professionals to navigate and manage employee data.
Excellent Customer Support: Users consistently praise the CIC Plus support team for their responsiveness and helpfulness in resolving issues quickly and effectively.
Strong Integration Capabilities: CIC Plus integrates seamlessly with popular payroll and HR systems such as Workday, Cornerstone, and Oracle, streamlining workflows and improving overall efficiency.
Time-Saving Automation: The platform automates many HR processes, such as managing employee tax forms and ensuring compliance with regulatory changes, freeing up time for HR teams to focus on strategic initiatives.
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Intuitive: 95% of users who mentioned ease of use observed that the software has an intuitive interface, making it easy to navigate and find information, even for novice users.
Multiple Functionality: 90% of users who mentioned functionality state that Workday HCM acts as a one-stop shop for many HR tasks.
Payroll and Benefits: All reviewers who mentioned payroll had a positive experience, with the ability to track hours, collect tax forms, log pay stubs and more.
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Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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Intuitive Design: 94% of users report its interface is user-friendly, easy to navigate and efficient, also commending it for being a one-stop shop for HR.
Comprehensive Onboarding: 80% enjoyed their onboarding experience, stating it was thorough and simple, and support was readily available throughout the process.
Customer Support: Overall, Justworks' customer support receives high praise from users, with many highlighting its knowledgeable staff, responsiveness and accessibility.
Benefits Management: 78% of users found benefits management and enrollment comprehensive, straightforward, and easy to use.
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Easy to Use: All users who mentioned ease of use state it is easy to make selections and navigate through tools.
Payroll Services: 90% of users who mentioned payroll are happy with its functionality, which makes it easy to view and print pay stubs at any time, as well as configure taxes and deductions.
Powerful Reporting: 75% of reviewers who mentioned reporting are satisfied with the features, which support pre-configured or custom reports to analyze almost any metric.
Customer Support: UltiPro’s support is helpful and timely, with good communication surrounding company news and product updates, according to 60% of reviewers who referenced support.
Customization: 85% of those who mentioned customization find the software very customizable, with the ability to add favorite links to the interface so everything is readily accessible.
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Limited Customization: While CIC Plus offers a wide range of features, some users have expressed a desire for greater customization options to better align the platform with their specific organizational requirements.
Initial Learning Curve: New users, especially those unfamiliar with similar platforms, might encounter a learning curve when navigating the software's more advanced features, although this is often mitigated by the availability of support resources and training materials.
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Slow: Of reviewers who mention user interface, 5% noted some processes are slow, causing the system to show errors.
Requires Training: For first-time users, there’s a bit of a learning curve to get started, requiring training.
Clunky Mobile App: 85% of reviewers who mentioned the app noted that it has issues quite often and doesn’t include schedules, forcing users to use a separate app.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Price: Most users who comment on cost note that Justworks' pricing can be expensive, particularly for larger teams.
Mobile App: 60% of users find the mobile app lacking compared to the desktop version, as not all features are available. Additionally, they report experiencing downtime for app maintenance during certain work hours.
Talent Management: Users who mentioned talent management express a desire for more robust features, including goal tracking.
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Cumbersome UI: 60% of reviewers who mentioned UI state that it’s not very intuitive and needs updating due to being outdated.
Complicated BI: 60% of users who mentioned BI functionality feel that they need to have knowledge to use the BI tools if they want to do anything more than run basic reports.
Confusing PTO: The time tracking feature has issues, such as problems clocking in/out on the mobile app and navigating two sub-menus to reach the time clock, according to 45% of reviewers who mentioned PTO.
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User reviews from the past year suggest that CIC Plus is a solid option for businesses wrestling with the complexities of HR and tax compliance. Users rave about the platform's intuitive design, making it a breeze to navigate even the most convoluted compliance tasks. One user even mentioned that it was easier to use than setting up a coffee machine, which is high praise indeed! The stellar customer support team is always on standby, ready to tackle any issues that arise. And let's not forget about the seamless integrations with other HR and payroll systems, making it a true team player in the world of HR software. However, some users felt that CIC Plus could benefit from a bit more flexibility in terms of customization. While the platform offers a robust set of features, tailoring them to fit the specific needs of an organization can be a tad challenging. Think of it like trying to fit a square peg in a round hole – it's not impossible, but it requires a bit of effort. This is particularly true for larger organizations with more intricate HR processes. All in all, CIC Plus is best suited for businesses, particularly mid-sized ones, looking for a user-friendly, reliable, and well-supported solution to streamline their HR and tax compliance management. It's like having a trusty sidekick to help you conquer the ever-changing world of HR regulations.

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Workday HCM is suitable for businesses of all sizes. It is a simple and easy-to-use product with multiple functions that contain all HR data in one place. Payroll and benefits are easy to view and verify. Some improvements are required in the mobile app and system speed. Otherwise, its payroll, timesheet tool, ease of use and unified structure can bring a lot of benefits.

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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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Justworks is a popular PEO and payroll solution for smaller businesses that need to relieve manual administrative workloads and teams operating in various locations, requiring added flexibility.It provides a unified platform for HR, benefits, onboarding and compliance. Some standout features include PTO tracking, overtime alerts, international payment and onboarding options, and resources to prioritize employee health and wellness, like Kindbody and Peloton.Additionally, Justworks supports international contractor payments in over 30 countries, allowing payments in local currencies and providing visibility into exchange rates. The platform offers features for international hiring and onboarding through global employer of record (EOR) services.There are two payroll service options: Justworks Payroll and Justworks PEO. Justworks Payroll is suitable for small teams or contractor-only businesses in select states. Justworks PEO offers an all-in-one solution for businesses operating in multiple states with up to 200 W-2 employees. The PEO option includes bundled payroll, compliance, HR and benefits access, making it ideal for businesses seeking comprehensive support.Users can get comprehensive tax support and integrate with accounting software, including Xero and QuickBooks. It's a certified professional employer organization (CPEO), distinguishing it from other payroll providers.Overall, Justworks is a great option for SMBs looking for a robust solution with responsive customer service.

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UltiPro is suitable for businesses of all sizes and provides great payroll and benefits features. Its business intelligence works well for advanced users with a designated HRIS team, but for a small business or unskilled users, it can be difficult to get what you want quickly. The system also lacks an intuitive UI and needs better PTO functionality. However, its ease of use, along with powerful reporting, robust payroll and data accessibility via customization, makes UltiPro a good contender for an HR solution.

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Related Categories

Top Alternatives in HR Management Software


ADP Workforce Now

BambooHR

Cornerstone OnDemand

Dayforce

Infor HCM

Justworks

Oracle HCM Cloud

Paycom

Paycor

PDS Vista

Rippling

SuccessFactors

Talentsoft

TriNet

UKG Dimensions

UKG Pro

Workable

Workday HCM

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