Built for Teams vs Workterra

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Our analysts compared Built for Teams vs Workterra based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Workterra Software Tool

Product Basics

Built for Teams provides small to mid-sized companies with robust employee management solutions in a web-based environment. It provides modules that support PTO tracking, recruiting, record keeping and more. Its inclusions let managers and stakeholders hire and retain a successful workforce with analytics tools that provide valuable insights for educated decision making.

It gives employees an accessible source of information to make requests and check personal data like PTO. Managers can leverage organizational charts to gain clear visibility into all of their employees.
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Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.
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$1/User, Monthly
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$2.75/User, Monthly
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Product Assistance

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24/7 Live Support
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Product Insights

  • Improved Organization: Built for Teams includes robust organizational charts that give managers valuable visibility into everyone working at the business. Users can also benefit from numerous scheduling and PTO request features to keep track of who is working when. 
  • Hire the Best: This suite gives hiring managers the tools needed to find, hire and maintain the best-in-class employees for a stable and productive working environment. Search by certification, skill set, availability and more for the best matches. 
  • Better Strategic Decision Making: Built for Teams gives users the ability to set up strategic hiring plans and successions to ensure that you’re never left in a tough spot when you lose an employee. Ramp up your hiring in conjunction with other business processes or slow it down when a good point is reached. 
  • Boost Process Accuracy: Users can actively manage salaries, employee position statuses and hiring plans for consistent and accurate hiring practices. A historical record of all changes to these processes is automatically kept by the system for increased accountability and accuracy. 
  • Easy to Access and Intuitive: Built for Teams focuses on providing users with an accessible and simple platform. Users can easily edit single employees, teams or whole departments with drag-and-drop support. Everything is easily accessible via web browser and supports interactive charts with zoom, pan and navigation features. 
  • Quick and Easy Approvals: Managers can receive automatic notifications when someone requests time off. These notifications include information on who else has requested the day off, a full request summary and a quick link to approve or deny the request. Optional alerts can also be set to notify employees that their leave request was accepted or denied. 
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  • Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows. 
  • Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting. 
  • Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere. 
  • Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft. 
  • Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements. 
  • Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments. 
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  • Customizable Org Charts: Built for Teams includes flexible organizational charts that display the hierarchy of the entire organization. Each employee in the chart comes with easy to access information, including department, contact info, location, schedule, a personal bio and more. Team members can be color-coded for more in-depth organization. 
  • Chart Metrics: Users can leverage organizational charts to view open positions, hiring progress, headcounts and the overall span of control. This information, along with the entire chart itself, can be printed, published through a company’s intranet and shared with employees. 
  • Applicant Tracking: Managers can gain instant visibility into critical hiring processes. Users can see hiring progress for open positions, how many people have applied to a certain position, how many days a position has been open and more. 
  • PTO Tracking:  Users can completely customize their leave and PTO request settings to include things like sick, personal and holidays leave. Users can create an unlimited amount of these settings. The system can also carry over unused time, blackout days, waiting periods and more. This feature also supports the automatic increase of rates based on tenure. 
  • Time Off Requests: Employees can easily submit requests for time off from mobile, desktop and the Slack application. They can also see their remaining hourly balances, transaction histories and request statuses. Company calendars ensure that there are no conflicts with multiple people asking for the same day off. 
  • Slack Integration: Built for Teams features integration with Slack that allows employees to easily submit requests from the application itself. Users can also see their current balances and PTO accounts. 
  • Automation and Reporting: Users can leverage automation to cut down on time-intensive manual entry that allows managers to focus on more important tasks. Reporting features track and displays time off requests, balances and employee statistics. 
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  • Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes: 
    •  A centralized HR dashboard to keep track of pending tasks. 
    •  Scheduling and automation of real-time reports according to specific needs. 
    •  Effective means of communication via text and email. 
  • Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility. 
  • Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making. 
  • Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly. 
  • Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers: 
    •  Regular reimbursements through check or direct deposit. 
    •  A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more. 
  • Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways: 
    •  Collection of premiums separately in case of premium sharing. 
    •  Premium payments to insurance carriers. 
    •  Staying updated on eligibility and payment history. 
    •  Regular communication with retirees for individual concerns regarding benefits. 
  • Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle. 
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Product Ranking

#208

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HR Management Software

#211

among all
HR Management Software

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User Sentiment Summary

Excellent User Sentiment 1222 reviews
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94%
of users recommend this product

Built for Teams has a 'excellent' User Satisfaction Rating of 94% when considering 1222 user reviews from 4 recognized software review sites.

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4.6 (58)
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4.74 (573)
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4.7 (572)
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3.9 (19)
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Awards

Built for Teams stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Centralized Employee Database: Built for Teams offers a centralized location to store and manage employee data, including contact information, emergency contacts, job titles, and more. This eliminates the need for paper files or multiple spreadsheets, making it easier to keep track of employee information and ensure accuracy.
Streamlined Onboarding: The platform simplifies the onboarding process for new hires by providing a structured framework for collecting necessary information, assigning tasks, and tracking progress. This ensures a smooth and efficient onboarding experience for both new employees and HR staff.
Time-Off Management: Built for Teams includes tools for managing employee time off, including vacation, sick leave, and personal days. Employees can easily request time off through the platform, and managers can approve or deny requests with a few clicks. The system also tracks accruals and balances, ensuring that employees are using their time off appropriately.
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Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.
Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.
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Limited Customization: Users have expressed frustration over the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows and unique organizational structures.
Reporting Functionality: Generating comprehensive reports, especially for performance management or identifying trends, has proven to be cumbersome for some users due to the platform's reporting limitations.
Mobile App Experience: The mobile app has received mixed reviews, with some users finding it less intuitive and feature-rich compared to the desktop version, impacting accessibility and ease of use.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.
Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.
Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.
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Is Built for Teams actually built for teams? User reviews from the last year suggest that while Built for Teams offers a solid foundation for HR processes, it may not be the most robust or feature-rich compared to competitors like BambooHR or Namely. Users appreciate the platform's intuitive design and ease of use, particularly for core HR functions like managing employee data, tracking time off, and approving requests. The shared calendar feature, allowing employees to visualize leave time, is frequently cited as a major plus. However, some users find the reporting functionality limited and crave more customization options. Others express a desire for more advanced features, such as performance management tools with in-depth feedback mechanisms or more sophisticated compensation management capabilities. Essentially, Built for Teams seems best suited for smaller organizations or those with relatively straightforward HR needs. Its strength lies in simplifying core HR tasks and centralizing employee information. However, companies with complex requirements or a desire for granular control over HR processes might find Built for Teams lacking. They may be better served exploring alternatives that offer a broader and deeper range of functionalities.

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Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

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