Home > HR Management Software > BambooHR > BambooHR vs NEOGOV

BambooHR vs NEOGOV

Last Updated: November 18th, 2024

Our analysts compared BambooHR vs NEOGOV based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

BambooHR is an HRMS designed for small and medium-sized businesses, and provides solutions for organizations in all industries. Based in the cloud, it streamlines data collection throughout the employee lifecycle, warehousing relevant information in a centralized database to make it easily accessible for managers and individual employees.

It facilitates hiring, onboarding, compensation administration, performance management, provides employee self-service capabilities and everything in-between. It allows organizations to make customizations, set multiple administrators and maintain inactive employees.

NEOGOV offers a comprehensive suite of software solutions designed to streamline Human Resources tasks, including recruitment, onboarding, performance management, and learning management. This platform is particularly well-suited for public sector organizations, educational institutions, and government agencies due to its robust compliance features and tailored functionalities that address the unique needs of these industries.

One of the standout benefits of NEOGOV is its ability to automate and simplify complex HR processes, thereby enhancing efficiency and reducing administrative burdens. Popular features include applicant tracking, employee self-service portals, and detailed analytics that provide actionable insights into workforce management. Users often praise the intuitive interface and the seamless integration capabilities with other systems.

Compared to similar products, NEOGOV is frequently highlighted for its specialized focus on the public sector, which sets it apart in terms of compliance and regulatory adherence. Pricing details are typically customized based on the specific needs of the organization, so it is advisable to contact SelectHub for a tailored quote.

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Product Insights

Apps Marketplace: Find official partner integrations and solutions in a unified location to choose add-ons that make BambooHR a more robust solution.
Employee Self-Service: Employees can log in to view personal information, including time off balances, benefits information and the employee directory. Administrators can set reminders to notify employees when they have documents ready to e-sign or other tasks to complete.
Ensure Privacy: Administrators can set permissions to allow employees to view and edit their personal information while restricting access to other sensitive data. Ensures that all individual employee information is kept private and protects important company information from employees who don’t need to see it.
Live Support: Access live chat and phone support Monday through Friday, from 6 a.m. to 6 p.m. daily.
Progress Tracking: Gain visibility into the progress of individual projects and activities to oversee workflows and approvals, as well as which individuals have completed them.
Security and Peace of Mind: Guarantees enterprise-level data security for any data that is housed within the system, ensuring compliance for organizations with security needs.
Self Onboarding: Enable employees to e-sign and complete documents as well as enter their own information to streamline the onboarding process and free up managers to focus on other important tasks. Employees and new hires can also send introduction emails to meet team members before the newest employee starts their first shift.

Decrease Time-to-Hire: Save time during the hiring process with auto-scoring, automation and built-in capabilities. Includes EEO, passpoint analysis and applicant flow for handling compliance such as ADA/Section 508.
Automate Recruiting: Reduce manual work by leveraging application templates, a career page and integration with background check software.
Eliminate Paperwork: Remove the need for paperwork in common tasks with electronic forms and e-signature for hiring, onboarding and other processes.
Stay Organized: Reduce the clutter and chaos of managing physical files by using digital paperwork and automating form distribution, submission, tracking and approval.
Simplify Onboarding: Cut down on the amount of work involved in onboarding new employees. Everything from filling out W-4 and I-9 forms to completing e-verify can be done digitally.
Gain Visibility Into Employee Performance: See how individuals, teams or departments are performing and spot skill gaps. Track progress toward goals, check the status of performance reviews and uncover bottlenecks in the evaluation process.
Drive Higher Job Appeal: Make positions more attractive by offering career development via performance evaluations.
Enable Employee Growth: Equip employees to perform their jobs at the highest level via training and visual tools that let them picture promotion opportunities.
Work Strategically: Remain compliant with industry regulations and HR practices from payroll to hiring, providing more time to focus on strategic tasks.

Applicant Tracking System (ATS): Allows recruiters to post jobs to popular job sharing sites and social media. Sends alerts to notify recruiters as candidates move through the application process and offers in-app messaging features to answer candidate questions directly.
Overtime Compliance: Checks overtime regulations in all 50 states and territories, ensuring compliance.
Benefits Administration: Provides an option to set a variable rate health plan or enable users to sync with Maxwell Health, a third-party benefits administration outsourcer.
Calendars: Generate a “Who’s Out” calendar to track which employees are out on sick leave or PTO. Integrates with popular third-party calendar apps such as Google Calendar, iCalendar and Outlook Calendar, enabling employees to synchronize their devices so they can easily view who will be available and when.
Custom Workflows: Build data entry workflows that allow different individuals to be assigned to tasks and enter information. Up to five different individuals can make changes and approve workflows.
Employee Reviews: Measure employee satisfaction and see how to boost employee engagement via anonymous scorecards that allow employees to evaluate the workplace. Combines eNPS and intelligent feedback analysis to gauge all aspects of the employee experience.
Inbox Notifications: Alerts managers when an employee submits a time off request and reminds managers when they need to take action, such as approving or denying these requests.
Mobile Capability: Provides desktop benefits from anywhere. Android and iOS-compatible apps allow employees to view time off balances, request time off, view company directories, contact employees via direct message and more.
Offboarding Alerts: Send reminders to system administrators and managers to ensure that all aspects of the offboarding process are completed before an employee leaves their position and it’s too late.
Performance Management Add-On: Allows employees to leave peer reviews through an objective feedback questionnaire to provide more robust evaluations. Aids managers in evaluating and comparing employee performance on an individual and departmental level, as well as across the entire company.
Streamlined Reporting: Quickly generate a variety of reports including EEO-1 via the library of built-in reports. Set custom permissions to keep confidential information safe and then share reports with an unlimited number of individuals for review.
Time Off Calculator: Employees can check their current PTO balances, see any upcoming time off that they have scheduled and make PTO calculations with the in-app calculator to determine how much PTO they will accrue in the future.
Time Tracking: Allows employees to clock-in and clock-out for shifts as well as view their timesheets. Alerts remind employees and managers to keep their timesheets up to date with accurate hours and approve timecards when necessary.

Candidate Scoring: Screens candidates automatically. After screening, testing and interview, it produces weighted scores based on customizable criteria to show hiring managers which applicants are the strongest.
ATS Reporting: Offers over 90 reports, ranging from standard and advanced to ad-hoc. Dashboards provide real-time data to stay on top of metrics like job health. Also analyzes recruitment timelines.
Background Checks: Integrates with vendors such as AssureHire, CIC Credit, Verified First, Alliance 2020, Checkr and others to run a variety of background checks. Includes EEOC and FCRA requirements to support compliant hiring.
Integration With GovernmentJobs.com: Connect with the most-used job board for the public sector, gaining access to nearly 40 million candidate profiles. Integration with Insight helps manage the hiring pipeline from one location to easily manage job listings and let applicants self-schedule interviews.
E-Forms: Build workflows with processes that can be started manually or automatically. Provides notifications and reminders. Employees can follow the status of their forms via the self-service portal.
Document Management: Stores all forms created during each employee’s time with the company, making records accessible from a central, online location.
Self-Service Portal: Allows employees to view pay stubs, request PTO and edit personal information. Actions requiring manager approval automatically trigger the approval process.
Continuous Feedback: Includes:
- Continuous communication, whether for goal-tracking, feedback or any other need.
- Scheduled check-ins and tools like journal entries that make it easy to review performance and rate employees.
- Performance improvement plans, which can be documented at every step.
Sector-Specific Learning Courses: Offers a catalog of off-the-shelf courses specific to the public sector, including Human Capital, Health and Safety, Public Works, and Law Enforcement.
Learning Management: Offers:
- Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility.
- A mobile-friendly interface, certifications and course grouping for organization.
- Tools to monitor course completion and learner progress.
- Reports for compliance purposes.
Core HR: Provides an employee database for data management, along with benefits administration. Seamlessly connects with the payroll and time and attendance solutions.
Payroll: Supports common requirements such as overtime, 9/80 time rules, retropays, meal penalty and future dating. Supports compliance with laws that impact payroll. Can be integrated with accounting software or any general ledger used at a company.
Time and Attendance: Structure shifts and schedules based on business needs. Mobile time entry tools and time clocks connect with digital timesheets to easily record clock-in and clock-out data, eliminating manual errors to ensure accurate payroll.

Product Ranking

#38

among all
HR Management Software

#43

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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User Sentiment Summary

91%

of users recommend this product

BambooHR has a 'excellent' User Satisfaction Rating of 91% when considering 4948 user reviews from 6 recognized software review sites.

88%

of users recommend this product

NEOGOV has a 'great' User Satisfaction Rating of 88% when considering 364 user reviews from 4 recognized software review sites.

5.0 (38)

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4.4 (1048)

4.4 (79)

4.58 (1773)

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4.6 (1589)

4.3 (181)

4.6 (272)

4.5 (96)

4.3 (228)

4.5 (8)

Awards

Synopsis of User Ratings and Reviews

Ease to Use: BambooHR has an intuitive and user-friendly interface, according to 100% of reviews on the UI.

Leave and Attendance Management: 85% of reviews on leave and ATS indicated that it’s quick and efficient for recording and updating these details.

Employee Self-Service: 100% of reviews mentioning self-service observed that it helps easily update personal information, view job history, and generate pay stubs and benefits information.

Onboarding: Automated workflows make the onboarding experience simpler and faster, according to all reviews referring to this aspect.

User-Friendly Interface: NEOGOV is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.

Streamlined HR Processes: The software centralizes and automates various HR functions, such as recruiting, onboarding, and performance management, reducing manual effort and improving overall efficiency.

Comprehensive Features: NEOGOV offers a wide range of features, including applicant tracking, payroll, time and attendance, and benefits administration, catering to the diverse needs of government HR departments.

Robust Analytics and Reporting: The software provides insightful data and reporting capabilities, enabling HR professionals to make data-driven decisions and track key metrics.

Public Sector Expertise: NEOGOV is specifically designed for the public sector, ensuring compliance with industry regulations and addressing the unique requirements of government organizations.

Lacks Crucial Tools: Lacks functions such as attaching documents for employee benefits, restrictions on editing employee forms once saved and more, according to all reviews on this element.

Custom Report Filters: According to 100% of reviews on reports, it doesn't provide any option to customize report filters.

Payroll Processing and Management: All reviews mentioning this element noted that the software lacks an in-house tool for payroll processing and management.

Customer Support Challenges: Some users have reported inconsistent experiences with the responsiveness and effectiveness of NEOGOV's customer support team.

Payroll Accuracy Issues: A subset of users have found it necessary to implement workarounds within the payroll module to ensure accurate calculation of wages and deductions.

BambooHR provides hiring, onboarding, compensation administration, performance management and employee self-service capabilities to companies of all sizes and industries. Reviews suggest that it has an intuitive and easy-to-use interface. Employee self-service and a simplified onboarding experience are some noteworthy capabilities. The most repeated drawbacks include the absence of crucial functionality and the inability to customize report filters. Moreover, in-house payroll processing and management isn’t included. It can be a solid choice for companies willing to integrate with a third-party payroll provider.

Recent user reviews from the past year suggest that while not flawless, NEOGOV generally hits the mark. Customers rave about its user-friendly interface, making complex HR tasks like onboarding and performance management a breeze. One user, a Human Resources Assistant Director with over two years of experience using the software, praised NEOGOV for its intuitive design, stating that it streamlined their HR processes and eliminated the need for multiple platforms. This ease of use is a key differentiator for NEOGOV, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have voiced concerns about NEOGOV's customer support, citing inconsistent experiences and occasional delays in response times. Additionally, a few users have reported the need to find workarounds within the payroll module to ensure accurate information, which can be a pain point for organizations that rely on seamless payroll processing. Despite these hiccups, NEOGOV's strengths in user experience, comprehensive features, and focus on the public sector make it a solid choice for government HR departments looking to streamline their operations and improve efficiency. Think of it like this: NEOGOV is like a well-organized filing cabinet that makes finding the right document a breeze, but occasionally, you might need to call a helpful colleague to locate a misplaced file. Overall, NEOGOV is best suited for government agencies and public sector organizations seeking a user-friendly and feature-rich HR solution tailored to their specific needs, particularly those who prioritize ease of use and streamlined workflows over lightning-fast customer support.

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FAQ

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