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BambooHR vs Infor HCM

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Our analysts compared BambooHR vs Infor HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
BambooHR Software Tool
SelectHub Award Winner
Infor HCM Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

59 Detailed Analysis

User Sentiment

Excellent User Sentiment (4948 Reviews)

Analyst Rating

74 Detailed Analysis

User Sentiment

Great User Sentiment (75 Reviews)
BambooHR is an HRMS designed for small and medium-sized businesses, and provides solutions for organizations in all industries. Based in the cloud, it streamlines data collection throughout the employee lifecycle, warehousing relevant information in a centralized database to make it easily accessible for managers and individual employees.

It facilitates hiring, onboarding, compensation administration, performance management, provides employee self-service capabilities and everything in-between. It allows organizations to make customizations, set multiple administrators and maintain inactive employees.
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Infor HCM (formerly Infor Cloudsuite HCM) is a cloud-based product designed to deliver comprehensive capabilities for medium-sized and large organizations. Its core bundle consists of global HR, HR service delivery and talent management. Companies can add on payroll, HCM analytics and workforce management modules on an as-needed basis for extended functionality.
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Product Assistance

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24/7 Live Support
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Product Insights

  • Apps Marketplace: Find official partner integrations and solutions in a unified location to choose add-ons that make BambooHR a more robust solution. 
  • Employee Self-Service: Employees can log in to view personal information, including time off balances, benefits information and the employee directory. Administrators can set reminders to notify employees when they have documents ready to e-sign or other tasks to complete. 
  • Ensure Privacy: Administrators can set permissions to allow employees to view and edit their personal information while restricting access to other sensitive data. Ensures that all individual employee information is kept private and protects important company information from employees who don’t need to see it. 
  • Live Support: Access live chat and phone support Monday through Friday, from 6 a.m. to 6 p.m. daily. 
  • Progress Tracking: Gain visibility into the progress of individual projects and activities to oversee workflows and approvals, as well as which individuals have completed them. 
  • Security and Peace of Mind: Guarantees enterprise-level data security for any data that is housed within the system, ensuring compliance for organizations with security needs. 
  • Self Onboarding: Enable employees to e-sign and complete documents as well as enter their own information to streamline the onboarding process and free up managers to focus on other important tasks. Employees and new hires can also send introduction emails to meet team members before the newest employee starts their first shift. 
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  • Make Decisions Rooted in Scientific Data: With Infor HCM Talent Science capabilities, HR executives can make smarter hiring decisions. The solution relies on objective data so users can identify top talent that’s best suited for the organization. This leads to higher retention, improved performance and more accurate development. 
  • View Real-Time Data: The software provides real-time data that is accessible from any location via mobile, tablet and desktop devices. This gives you up-to-date information and more accurate visibility into key metrics. You can control how you share that data with partners, suppliers and other parties as well. 
  • Save Time on Recruiting Tasks: The solution incorporates automation that handles the resume screening and application review process. The AI tool can scan documents and make preliminary candidate assessments based on a candidate’s past experiences, skill sets and more, removing the burden of manually completing these repetitive tasks. 
  • Simplify Time Tracking: The Workforce Management module allows you to automate the process of tracking contractor hours compared to labor allocations. You can also manage time-off accruals for specific countries. You have the flexibility to configure the settings for each geographic location where your company operates. 
  • Ensure Proper Training: Infor HCM provides tools to deliver learning materials across the organization. It also enables business leaders to identify employees who are good candidates for leadership development and succession planning. Self-directed learning is accessible through employees’ personal learning space in the cloud. They can collaborate with instructors and other learners as well as engage in exercises in a simulated on-the-job environment. 
  • Seamlessly Execute Global Payroll: Infor ION integration technology provides bi-directional, real-time data integration between Infor HCM and payroll partners. Elements like data mappings that are specific to each country help streamline the integration process. A point-and-click interface makes it easy to manage your integrations. The system also supports modifications or additional integrations that don’t require IT expertise or third-party consultants so that you can drive down TCO. 
  • Personalize the Platform: You can control various elements of the system to give employees relevant information across different activities and to meet their unique needs. 
  • Use Adaptive Notifications and Workflows: Infor Process Automation (IPA) adds business process management (BPM) capabilities to the solution. With it, your company can control, measure and automate business processes from people to systems, systems to systems, and people to people. IPA enables you to put a review and approval workflow into place that spans multiple steps and levels. A drag-and-drop interface allows you to build notifications and workflows with ease. 
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  • Applicant Tracking System (ATS): Allows recruiters to post jobs to popular job sharing sites and social media. Sends alerts to notify recruiters as candidates move through the application process and offers in-app messaging features to answer candidate questions directly. 
  • Overtime Compliance: Checks overtime regulations in all 50 states and territories, ensuring compliance. 
  • Benefits Administration: Provides an option to set a variable rate health plan or enable users to sync with Maxwell Health, a third-party benefits administration outsourcer. 
  • Calendars: Generate a “Who’s Out” calendar to track which employees are out on sick leave or PTO. Integrates with popular third-party calendar apps such as Google Calendar, iCalendar and Outlook Calendar, enabling employees to synchronize their devices so they can easily view who will be available and when. 
  • Custom Workflows: Build data entry workflows that allow different individuals to be assigned to tasks and enter information. Up to five different individuals can make changes and approve workflows. 
  • Employee Reviews: Measure employee satisfaction and see how to boost employee engagement via anonymous scorecards that allow employees to evaluate the workplace. Combines eNPS and intelligent feedback analysis to gauge all aspects of the employee experience. 
  • Inbox Notifications: Alerts managers when an employee submits a time off request and reminds managers when they need to take action, such as approving or denying these requests. 
  • Mobile Capability: Provides desktop benefits from anywhere. Android and iOS-compatible apps allow employees to view time off balances, request time off, view company directories, contact employees via direct message and more. 
  • Offboarding Alerts: Send reminders to system administrators and managers to ensure that all aspects of the offboarding process are completed before an employee leaves their position and it’s too late. 
  • Performance Management Add-On: Allows employees to leave peer reviews through an objective feedback questionnaire to provide more robust evaluations. Aids managers in evaluating and comparing employee performance on an individual and departmental level, as well as across the entire company. 
  • Streamlined Reporting: Quickly generate a variety of reports including EEO-1 via the library of built-in reports. Set custom permissions to keep confidential information safe and then share reports with an unlimited number of individuals for review. 
  • Time Off Calculator: Employees can check their current PTO balances, see any upcoming time off that they have scheduled and make PTO calculations with the in-app calculator to determine how much PTO they will accrue in the future. 
  • Time Tracking: Allows employees to clock-in and clock-out for shifts as well as view their timesheets. Alerts remind employees and managers to keep their timesheets up to date with accurate hours and approve timecards when necessary. 
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  • Talent Management: Infor HCM has a range of features that help support your organization’s talent management. It includes talent acquisition, onboarding, goal development, succession management, performance tracking, compensation and learning management. You can also integrate the Talent Science solution for greater insight. 
  • Global HR: Your organization can use features in this module to manage HR functions such as benefits management, budgeting, absence and time entry, organizational structure, employee safety and occupational health. 
  • Payroll: The Payroll add-on module lets you complete payroll processing for the U.S. and Canada. It integrates personnel information with benefits, absence, compensation, employee self-service and time-entry management. Additional capabilities include ACH, W-2s and a tax engine that takes laws, rates and limits into account. 
  • Workforce Management: With this add-on, you can manage scheduling, record time and attendance, monitor the performance of your workforce and optimize employee workloads. It also helps your scheduling remain compliant with government, union and corporate standards. 
  • Reporting: The system’s analytics capabilities are powered by the Birst Analytics BI platform. This provides reports and insight into people analytics and operational metrics so you can analyze important KPIs and make informed decisions. 
  • HCM Analytics: This set of tools assists in acquiring talent, measuring labor productivity, ensuring effective staffing and making data-based decisions. 
  • HR Service Delivery: This module consists of a case management system and personalized knowledgebase. Together, they allow your organization to provide service internally. 
  • Security: Infor HCM relies on the security provided by Amazon Web Services (AWS) and adheres to strict industry guidelines such as ISO/IEC 27001, HIPAA, GLBA, PCI, SOX, regional privacy laws, etc. Additionally, it provides restricted access and encryption via secure FTP, PGP and TLS/SSL. 
  • Self-Service: The solution offers self-service tools for employees and managers, which includes 24/7 access to personalized information based on each user’s role. For example, employees can view their calendar and pay stubs while managers can approve requests, access an org chart and manage performance reviews. 
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Product Ranking

#38

among all
HR Management Software

#12

among all
HR Management Software

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Analyst Rating Summary

59
74
62
85
49
77
21
97
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Vendor Information
Professional Services and Maintenance
Training
Availability and Scalability
Document Management
Platform Security
Succession Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

BambooHR
Infor HCM
+ Add Product + Add Product
Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 62 49 21 78 79 80 60 36 49 53 61 62 25 54 31 85 77 97 100 58 88 91 91 55 94 98 92 100 63 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

BambooHR
Infor HCM
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 71 50 71 75 100 50 33 100 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 4948 reviews
Great User Sentiment 75 reviews
91%
of users recommend this product

BambooHR has a 'excellent' User Satisfaction Rating of 91% when considering 4948 user reviews from 6 recognized software review sites.

83%
of users recommend this product

Infor HCM has a 'great' User Satisfaction Rating of 83% when considering 75 user reviews from 4 recognized software review sites.

5.0 (38)
n/a
4.4 (1048)
4.1 (23)
4.58 (1773)
n/a
4.6 (1589)
4.0 (3)
4.6 (272)
4.1 (26)
4.3 (228)
4.2 (23)

Awards

SelectHub research analysts have evaluated BambooHR and concluded it earns best-in-class honors for Vendor Information. BambooHR stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Vendor Information Award

SelectHub research analysts have evaluated Infor HCM and concluded it earns best-in-class honors for Compensation Management, Document Management and Succession Management.

Compensation Management Award
Document Management Award
Succession Management Award

Synopsis of User Ratings and Reviews

Ease to Use: BambooHR has an intuitive and user-friendly interface, according to 100% of reviews on the UI.
Leave and Attendance Management: 85% of reviews on leave and ATS indicated that it’s quick and efficient for recording and updating these details.
Employee Self-Service: 100% of reviews mentioning self-service observed that it helps easily update personal information, view job history, and generate pay stubs and benefits information.
Onboarding: Automated workflows make the onboarding experience simpler and faster, according to all reviews referring to this aspect.
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Unified Dashboard: 57% of users who refer to capabilities found that the platform offers all necessary tools to facilitate essential tasks such as accounting, payroll, database management and statutory compliance, available on a central dashboard.
Document Accessibility: Seamless integration with finance, payroll and supply chain lets users remotely access all their documents in one place, from any location or device, according to 100% of user reviews mentioning accessibility.
Employee Satisfaction: All reviewers who reference this element stated that Infor HCM enables employee concerns to be heard, resulting in higher employee satisfaction.
User-Friendly: The software is easy to use and has an intuitive layout that makes it easy to manage even large teams, according to 60% of users who refer to ease of use.
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Lacks Crucial Tools: Lacks functions such as attaching documents for employee benefits, restrictions on editing employee forms once saved and more, according to all reviews on this element.
Custom Report Filters: According to 100% of reviews on reports, it doesn't provide any option to customize report filters.
Payroll Processing and Management: All reviews mentioning this element noted that the software lacks an in-house tool for payroll processing and management.
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Lags Frequently: According to 100% of user reviews who mention this feature, the software frequently lags - such as when responding to questions or syncing changes - resulting in less productivity.
Lacks Advanced Functions: All user reviews that mention this aspect indicated that the software lacks several advanced features including time tracking for the sales team, PTO management and employee recruiting.
Limited Customization: All reviewers who mention this feature found the ability to customize the software to their requirements lacking.
Slow Implementation: The initial implementation of the software takes some time, according to all reviews that reference implementation.
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BambooHR provides hiring, onboarding, compensation administration, performance management and employee self-service capabilities to companies of all sizes and industries. Reviews suggest that it has an intuitive and easy-to-use interface. Employee self-service and a simplified onboarding experience are some noteworthy capabilities. The most repeated drawbacks include the absence of crucial functionality and the inability to customize report filters. Moreover, in-house payroll processing and management isn’t included. It can be a solid choice for companies willing to integrate with a third-party payroll provider.

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Infor HCM provides a comprehensive bundle of capabilities including talent management, HR service delivery and global HR, with the option to add other modules such as workforce management and HCM analytics as needed. Frequent lags do occur, however, leading to downtime and lower productivity. It also presents a steep learning curve and lacks some basic HR features, which is something to consider before making a choice. That said, it promotes employee engagement and offers an intuitive experience, with extensive accessibility and critical HR tools.

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Screenshots

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Head-to-Head Comparison

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