BambooHR vs GoCo

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Our analysts compared BambooHR vs GoCo based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

BambooHR is an HRMS designed for small and medium-sized businesses, and provides solutions for organizations in all industries. Based in the cloud, it streamlines data collection throughout the employee lifecycle, warehousing relevant information in a centralized database to make it easily accessible for managers and individual employees.

It facilitates hiring, onboarding, compensation administration, performance management, provides employee self-service capabilities and everything in-between. It allows organizations to make customizations, set multiple administrators and maintain inactive employees.
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GoCo is a software platform designed to help businesses manage their HR tasks, offering features like payroll, benefits administration, and employee onboarding. It's a cloud-based solution that aims to simplify HR processes for small and medium-sized businesses. GoCo is known for its user-friendly interface, affordability, and comprehensive features, making it a popular choice among businesses looking to streamline their HR operations.

GoCo's key benefits include its ease of use, cost-effectiveness, and the wide range of features it offers. The platform is also highly secure, ensuring the protection of sensitive employee data. Popular features include payroll processing, benefits administration tools, and employee onboarding functionalities. GoCo's payroll tools are designed to save businesses time and money, while its benefits administration features help manage employee benefits programs efficiently. The employee onboarding tools facilitate a smooth and quick onboarding process for new hires.

Compared to other HR management software options, GoCo stands out for its user-friendly interface, affordability, and comprehensive features. It's important to note that pricing for HR management software can vary based on factors such as the number of employees and the specific features required. It's recommended to check with GoCo or other providers directly for the most up-to-date pricing information.

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$175 Monthly, quote-based
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$5/Employee, Monthly
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Product Assistance

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Product Insights

  • Apps Marketplace: Find official partner integrations and solutions in a unified location to choose add-ons that make BambooHR a more robust solution. 
  • Employee Self-Service: Employees can log in to view personal information, including time off balances, benefits information and the employee directory. Administrators can set reminders to notify employees when they have documents ready to e-sign or other tasks to complete. 
  • Ensure Privacy: Administrators can set permissions to allow employees to view and edit their personal information while restricting access to other sensitive data. Ensures that all individual employee information is kept private and protects important company information from employees who don’t need to see it. 
  • Live Support: Access live chat and phone support Monday through Friday, from 6 a.m. to 6 p.m. daily. 
  • Progress Tracking: Gain visibility into the progress of individual projects and activities to oversee workflows and approvals, as well as which individuals have completed them. 
  • Security and Peace of Mind: Guarantees enterprise-level data security for any data that is housed within the system, ensuring compliance for organizations with security needs. 
  • Self Onboarding: Enable employees to e-sign and complete documents as well as enter their own information to streamline the onboarding process and free up managers to focus on other important tasks. Employees and new hires can also send introduction emails to meet team members before the newest employee starts their first shift. 
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  • Centralized Record Keeping: Small businesses can spend less time on repetitive, manual tasks and more easily get accurate data of every employee. The unified platform centralizes employee records, time off data and HR documents. 
  • Flexibility: If companies already have benefits administration software, GoCo will include it to allow employees to register online. The system can also sync with an existing payroll solution if desired, so users don’t have to change the way they work or who they work with. This approach supports existing policies and service providers. 
  • Customizable Onboarding:  Embedded payroll, benefits and sync capabilities help new hires start strong from day one. From offer letters to tax withholding information, everything is done digitally.  
  • Simplified Leave Management: Users can build a policy for unlimited group PTO, adjust the accrual procedure for various locations and create a performance-based policy for each employee. It allows separating PTO from other absences when running reports.  
  • Business Growth and Compliance:  GoCo automates benefits administration, which removes the burden of remaining compliant to various regulations and eliminates costs so businesses can focus on growing. The system manages all types of benefits such as health plans and disability, and maintains strict adherence to the latest ACA, ERISA, COBRA, HSA and FSA regulations.  
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  • Applicant Tracking System (ATS): Allows recruiters to post jobs to popular job sharing sites and social media. Sends alerts to notify recruiters as candidates move through the application process and offers in-app messaging features to answer candidate questions directly. 
  • Overtime Compliance: Checks overtime regulations in all 50 states and territories, ensuring compliance. 
  • Benefits Administration: Provides an option to set a variable rate health plan or enable users to sync with Maxwell Health, a third-party benefits administration outsourcer. 
  • Calendars: Generate a “Who’s Out” calendar to track which employees are out on sick leave or PTO. Integrates with popular third-party calendar apps such as Google Calendar, iCalendar and Outlook Calendar, enabling employees to synchronize their devices so they can easily view who will be available and when. 
  • Custom Workflows: Build data entry workflows that allow different individuals to be assigned to tasks and enter information. Up to five different individuals can make changes and approve workflows. 
  • Employee Reviews: Measure employee satisfaction and see how to boost employee engagement via anonymous scorecards that allow employees to evaluate the workplace. Combines eNPS and intelligent feedback analysis to gauge all aspects of the employee experience. 
  • Inbox Notifications: Alerts managers when an employee submits a time off request and reminds managers when they need to take action, such as approving or denying these requests. 
  • Mobile Capability: Provides desktop benefits from anywhere. Android and iOS-compatible apps allow employees to view time off balances, request time off, view company directories, contact employees via direct message and more. 
  • Offboarding Alerts: Send reminders to system administrators and managers to ensure that all aspects of the offboarding process are completed before an employee leaves their position and it’s too late. 
  • Performance Management Add-On: Allows employees to leave peer reviews through an objective feedback questionnaire to provide more robust evaluations. Aids managers in evaluating and comparing employee performance on an individual and departmental level, as well as across the entire company. 
  • Streamlined Reporting: Quickly generate a variety of reports including EEO-1 via the library of built-in reports. Set custom permissions to keep confidential information safe and then share reports with an unlimited number of individuals for review. 
  • Time Off Calculator: Employees can check their current PTO balances, see any upcoming time off that they have scheduled and make PTO calculations with the in-app calculator to determine how much PTO they will accrue in the future. 
  • Time Tracking: Allows employees to clock-in and clock-out for shifts as well as view their timesheets. Alerts remind employees and managers to keep their timesheets up to date with accurate hours and approve timecards when necessary. 
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  • Benefits Administration: The automated enrollment process ensures employees receive the right benefit packages. It also has the option of syncing benefits with payroll and insurance carriers. In addition, it provides employees with a self-service portal and access to certified benefit advisors. 
  • Payroll: This feature provides users with the option of keeping their current payroll software and syncing data with GoCo. Capabilities include automated time tracking and PTO (including COVID-19 paid leave), calculated final paychecks and benefit deductions.  
  • Employee Onboarding: The entire onboarding and talent acquisition process is done digitally. Managers can send customized offer letters, receive documents and allow new hires to enroll in self-service benefits. They can also assign onboarding tasks and set up payroll. 
  • Time Tracking: This feature supports PTO tracking, adding holiday hours and calculating overtime synced with a timesheet so that employees are paid correctly. It provides reports about teams’ working hours. Employees can request PTO through this feature, while managers can approve PTO and automatically notify the employee about their remaining PTO.  
  • HR Compliance: Companies can be sure they’re adhering to the latest benefits compliance regulations with tools that unify record keeping and streamline documents collection.  
  • Security: GoCo operates on Heroku, a technology that grants peace of mind by providing security checks at every layer of the software to protect customers from breaches. 
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Product Ranking

#38

among all
HR Management Software

#117

among all
HR Management Software

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Analyst Rating Summary

59
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62
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

BambooHR
GoCo
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 62 49 21 78 79 80 60 36 49 53 61 62 25 54 31 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

BambooHR
GoCo
+ Add Product + Add Product
Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 71 50 71 75 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 4948 reviews
Excellent User Sentiment 287 reviews
91%
of users recommend this product

BambooHR has a 'excellent' User Satisfaction Rating of 91% when considering 4948 user reviews from 6 recognized software review sites.

95%
of users recommend this product

GoCo has a 'excellent' User Satisfaction Rating of 95% when considering 287 user reviews from 4 recognized software review sites.

5.0 (38)
n/a
4.4 (1048)
4.8 (188)
4.58 (1773)
4.73 (48)
4.6 (1589)
4.7 (47)
4.6 (272)
n/a
4.3 (228)
4.2 (4)

Awards

SelectHub research analysts have evaluated BambooHR and concluded it earns best-in-class honors for Vendor Information. BambooHR stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Vendor Information Award

GoCo stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Ease to Use: BambooHR has an intuitive and user-friendly interface, according to 100% of reviews on the UI.
Leave and Attendance Management: 85% of reviews on leave and ATS indicated that it’s quick and efficient for recording and updating these details.
Employee Self-Service: 100% of reviews mentioning self-service observed that it helps easily update personal information, view job history, and generate pay stubs and benefits information.
Onboarding: Automated workflows make the onboarding experience simpler and faster, according to all reviews referring to this aspect.
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Simple Interface: GoCo's interface is clean and easy to navigate, making it simple for HR professionals to find the information they need quickly.
Automated Workflows: The platform automates many HR tasks, such as onboarding new employees and managing benefits, which can save HR teams a significant amount of time.
Employee Self-Service: GoCo's employee self-service portal allows employees to manage their own information, such as their contact details and benefits elections, which can free up HR staff to focus on other tasks.
Compliance Support: The platform helps businesses comply with employment laws and regulations, such as the Affordable Care Act (ACA) and COBRA.
Integrations: GoCo integrates with a variety of other business software applications, such as payroll and accounting software, which can help businesses streamline their operations.
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Lacks Crucial Tools: Lacks functions such as attaching documents for employee benefits, restrictions on editing employee forms once saved and more, according to all reviews on this element.
Custom Report Filters: According to 100% of reviews on reports, it doesn't provide any option to customize report filters.
Payroll Processing and Management: All reviews mentioning this element noted that the software lacks an in-house tool for payroll processing and management.
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Limited Customization: The platform's rigidity can be frustrating for companies with unique or complex HR needs, especially when it comes to tailoring workflows or data fields.
Payroll Integration Issues: Several users report problems syncing GoCo with their payroll systems, leading to inaccurate data and time-consuming manual fixes.
Mobile App Shortcomings: The mobile app's functionality falls short of the web version, limiting on-the-go access for employees and HR admins alike.
Customer Support Challenges: Response times and issue resolution can be slow, leaving users feeling stuck when they encounter problems.
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BambooHR provides hiring, onboarding, compensation administration, performance management and employee self-service capabilities to companies of all sizes and industries. Reviews suggest that it has an intuitive and easy-to-use interface. Employee self-service and a simplified onboarding experience are some noteworthy capabilities. The most repeated drawbacks include the absence of crucial functionality and the inability to customize report filters. Moreover, in-house payroll processing and management isn’t included. It can be a solid choice for companies willing to integrate with a third-party payroll provider.

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GoCo appears to be a rising star in the HR software realm, garnering positive feedback for its user-friendly interface and robust features. Users frequently highlight its intuitive design, making it a breeze to navigate even for those with limited HR experience. The platform's comprehensive suite of tools streamlines core HR functions, including onboarding, benefits administration, and payroll, saving businesses valuable time and resources. GoCo's magic lies in its ability to automate tedious tasks, such as document management and employee data tracking, allowing HR professionals to focus on strategic initiatives. However, some users note that GoCo's reporting capabilities could be more extensive, limiting in-depth data analysis. Additionally, while the platform integrates with several popular payroll providers, some users desire broader integration options. Despite these minor drawbacks, GoCo's strengths in user experience, automation, and core HR functionality make it a compelling choice for small to medium-sized businesses seeking an all-in-one HR solution. Its ease of use and comprehensive features empower HR teams to efficiently manage their workforce, making it an ideal fit for organizations looking to streamline HR processes and enhance employee experiences.

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Screenshots

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