Asure vs SumTotal

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Our analysts compared Asure vs SumTotal based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Asure Software Tool
SumTotal Software Tool

Product Basics

Asure is an intuitive system that helps improve employee engagement and retention, eliminates paper work, reduces cost, and increases accuracy in all areas. It includes modules for payroll and tax, time and attendance, human resources, and HR services. Its offerings range from compliance support to fully outsourced services for HR departments. Companies can use its features to effectively allocate their finances and human capital to boost growth.
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SumTotal is a cloud-based HR Management software catering to mid-sized to large organizations. It packs a comprehensive suite of features covering talent acquisition, learning & development, workforce management, and performance management. Users praise its robust reporting & analytics, rich learning library, and mobile-friendly accessibility. However, the extensive customization options and powerful tools come with a steeper learning curve for administrators. Additionally, SumTotal's potential for high integration costs and higher price point compared to basic solutions make it less suitable for smaller companies. While some users struggle with complex content creation tools and limited instructor-led options, SumTotal shines in its ability to scale and adapt to dynamic needs, making it a strong contender for organizations seeking a feature-rich, customizable HR management platform, especially those with substantial training requirements and a dispersed workforce.

Pros
  • Comprehensive learning library
  • Robust reporting & analytics
  • Scalable for large organizations
  • Mobile-friendly learning
  • Customizable user experience
Cons
  • Steep learning curve for admins
  • Limited instructor-led options
  • Complex content creation tools
  • Potentially high integration costs
  • Pricey for smaller companies
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Saves Time and Expenses: The software saves time, decreases banking fees, limits liability and cuts postage by managing garnishments. 
  • Removes Payroll Errors: Automated calculation of payroll enables quick, simple and accurate payroll processing for employees. 
  • Simplifies Employee Onboarding: The HR module simplifies and streamlines onboarding by providing automated data entry and letting users update, view and share data. 
  • Reduces Administrative Burden: Asure provides tools to automatically handle employee payroll, time off, benefits, tax compliance and files, lifting the burden of administration from managers so they can focus on other areas of the business. 
  • No IT Support Required: The software requires no additional IT support to host data or support hardware, as it’s delivered in the cloud. 
  • Helps Retain Talent: Increasing employee satisfaction, enhancing productivity and retaining the best talent is possible with tools for convenient onboarding and payroll administration, effective benefits enrollment, and employee self-service. 
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  • Employee Retention: Provide tools for employee development, management and learning practices that encourage employee retention. 
  • Enhanced Productivity: Talent managers can continuously onboarding to speed up overall productivity. 
  • Organizational Stability: Learning-centered employee development builds an agile workforce that is adaptable to changing business environments. 
  • Learning Ecosystem: Invest in research and development on the latest learning trends, which managers can leverage to enhance employees' learning experience. 
  • Talent Engagement: Engage top talent while moving through the recruitment process, understand the workforce, identify the best talent and build a seamless experience for candidates as well as hiring teams. 
  • Enhanced Candidate Experience: Offer smartphone-optimized sites with intelligent and automated interview tools, candidate matching, and an easy-to-use mobile app interface. Keep applicants informed about upcoming interview details via a user dashboard. 
  • Accelerated Time-to-Performance: Seamless onboarding training helps new hires get up to speed quickly. Provide unique company policies and work culture for them to become familiar with the company. 
  • Smooth Role Switch: Access onboarding plans for new roles that include defined goals, new teams and KPI’s that ensure a more seamless transition to new responsibilities. 
  • Robust Manager and Admin Capabilities: Managers and administrators can easily view, schedule, filter, mark up and share reports from a mobile dashboard. Leverage reporting tools, advanced reports and dashboards at a single click. 
  • Informed Compensation Plans: Create smart, data-driven compensation plans according to preset or custom parameters. Real-time performance insights and budget modeling make compensation informed, fair and cost-effective. 
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  • Payroll Tax Compliance: It helps maintain tax compliance with all local, state and federal rates, and automatically files taxes on the user’s behalf. This saves users from paying non-compliance fees. 
  • General Leger: The software integrates all general ledger entries with the accounting system, without requiring any manual intervention, saving managers time and effort. 
  • Employee Self-Service: The payroll and tax filing module eliminates manual processes and paperwork, enabling employees to access all details from a single dashboard. 
  • ACA Compliance and Reporting: The software automates compliance with ACA regulations, for which it provides guidelines and regulations customized according to the company’s size and structure. 
  • Data Security and Reliability: Cloud integration with AWS provides protection, redundancy and uptime while ensuring that employee data is securely stored. 
  • FLSA and Overtime Compliance: Users can consistently enforce pay policies, accommodate overtime, and apply all agreed-upon pay rules and regulations as per FLSA. 
  • Time Off Management: Users can streamline time off requests, leaves and manager approvals from the dashboard. Managers can accept or reject requests from the same portal. 
  • Flexible Time Collection: The system provides flexibility in time tracking with several time entry methods such as biometric scans and badge readers or via a personal computer or mobile device. 
  • Applicant Tracking: Users can receive and sort applications, collaborate with teammates, organize prospects based on experience and skill set, and apply filters to find the best-fit candidates for their organization. 
  • Career Feed Connection: The tools help align all employee data with integrated carriers, saving time and manual effort. All this stored data, including pay history, employee details and company information can be easily accessed with user-based authority. 
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  • Talent Development: Provides combined functionality of talent onboarding, talent management and learning management solutions to cater to talent development requirements. 
  • Talent Acquisition: Helps create a streamlined hiring cycle, hire the right talent, engage fresh recruits and drive productivity from day one. 
  • Learning Management:  
    •  Helps provide a customized, personalized and engaging learning experience tailored to the skill and competency of individuals rather than the whole team. 
    •  Ease of access on all devices, along with an offline mode, ensures seamless and consistent access to content and courses. 
  • Talent Management: Personalized and intuitive tools help employees pursue career growth and development. Capabilities include performance management, 360-degree feedback, succession planning and compensation management. 
  • Performance Management: Provides comprehensive feedback and tools that make feedback actionable, constructive and insightful. Measures workforce productivity, progress and priorities in real time. 
  • Succession Planning: Enables talent managers to identify and assess skill gaps, build agile talent pools, and align employee success with business goals and objectives. 
  • Compensation Management: Simplifies and streamline compensation plans, and helps build competitive packages to attract and retain top recruits. Workflow automation and compensation management tools aid compliance with complex global policies. 
  • Workforce Management: Bundled payroll, benefits and expense management minimize time, cost and efforts while maximizing accuracy. Features include automated scheduling, time and attendance, absence management, and compliance. 
  • Applicant Tracking System: Includes real-time alerts and notifications for offer approvals, a unique dashboard and reports widgets, customizable requisitions, and a consolidated requisition workspace. 
  • Mobility: Provides access to tools and reporting capabilities at all times and from any location. The dashboard can be operated using a tablet, desktop, mobile app or a phone browser. 
  • Growth Edition: Caters to the needs of fast-growing small and medium-sized businesses. Includes webinars, instructor-led training, approvals, and additional learning resources that users can access and configure anytime. 
  • Extended Enterprise: Helps build a brand image, accelerate growth and drive new sources of potential revenue. Facilitates an enriched and optimized learning experience for distributors, partners and customers. 
  • Gamified and Collaborative Learning: Helps: 
    •  Assess and accelerate learning with gamification capabilities that include leaderboards, points, levels and badges. 
    •  Enhance employee engagement by identifying and rewarding the right learning behaviors. 
    •  Enrich the knowledge of new hires with collaborative learning, up-to-date content, feedback and social ratings. 
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Product Ranking

#148

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HR Management Software

#23

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HR Management Software

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User Sentiment Summary

Good User Sentiment 120 reviews
Fair User Sentiment 132 reviews
73%
of users recommend this product

Asure has a 'good' User Satisfaction Rating of 73% when considering 120 user reviews from 3 recognized software review sites.

69%
of users recommend this product

SumTotal has a 'fair' User Satisfaction Rating of 69% when considering 132 user reviews from 4 recognized software review sites.

3.7 (110)
3.2 (39)
3.4 (7)
2.7 (7)
n/a
4.0 (56)
3.2 (3)
2.9 (30)

Synopsis of User Ratings and Reviews

User-Friendly Interface: Asure's intuitive design simplifies navigation, enabling HR professionals to easily access and manage employee information.
Robust Reporting: Comprehensive reporting capabilities provide valuable insights into workforce data, supporting strategic decision-making.
Automated Workflows: Streamlined automation features, such as automated onboarding and performance reviews, reduce manual tasks and save time.
Seamless Integration: Asure seamlessly integrates with other business systems, such as payroll and benefits, providing a cohesive HR ecosystem.
Mobile Accessibility: The mobile app allows HR teams to manage employee information and perform essential tasks on the go, enhancing flexibility and productivity.
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Robust Tools: All reviews on this feature suggest that SumTotal provides a robust set of talent development and management, payroll, and workforce management solutions.
Effective Tracking: According to 80% of reviews on tracking, the software optimizes talent management by tracking development and career growth.
Self-Service: Managers and employees can access and complete training courses at their convenience, according to all reviews on self-service.
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Unintuitive Interface: Users report that the interface is not user-friendly and requires extensive training to navigate.
Limited Customization: Asure lacks the flexibility to tailor the software to specific organizational needs, making it difficult to adapt to unique HR processes.
Frequent System Outages: Users have experienced significant downtime and data loss due to frequent system outages, impacting HR operations.
Poor Customer Support: Asure's customer support has been described as slow to respond, unhelpful, and lacking in technical expertise.
Integration Challenges: Integrating Asure with other software systems, such as payroll or timekeeping, has proven to be difficult and time-consuming.
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Outdated Course Content: About 70% of reviews on course content reported that some modules aren’t frequently updated, resulting in an outdated learning experience.
Non-Intuitive Functions: Most features and functions aren’t intuitive, making it difficult to navigate, according to all reviews on this aspect.
Access to Reports: Accessing and pulling reports is extremely tedious and slow, according to 100% of reviews on reporting.
Customer Service: All reviews on customer support suggest that customer service is very slow and unresponsive.
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Asure HR Management Software is often praised for its intuitive user interface, which makes it easy for HR professionals and employees to navigate and use. It also offers a wide range of features, including payroll processing, benefits administration, time and attendance tracking, and performance management. Many users find that Asure is a comprehensive and cost-effective solution for their HR needs. However, some users have reported that the software can be slow at times and that the customer support could be more responsive. Compared to similar products, Asure is generally seen as being a strong option. It is praised for its ease of use, wide range of features, and affordability. However, some users have found that Asure is not as robust as some of the more expensive HR management software solutions. Additionally, Asure's customer support has been criticized for being slow to respond to inquiries. Overall, Asure is a solid HR management software solution that is well-suited for small and medium-sized businesses. It is easy to use, offers a wide range of features, and is affordable. However, users should be aware that the software can be slow at times and that the customer support could be more responsive.

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SumTotal users paint a mixed picture, praising its robust functionality and mobile accessibility while critiquing its clunky interface and steep learning curve. Many laud its comprehensive suite, encompassing everything from onboarding to performance management, finding it a one-stop shop for HR needs. One user gushes, "It's like having a whole HR department in the cloud!" However, ease of use seems to be a major sticking point. Comments like "The interface feels outdated and unintuitive" and "Learning curve is a mountain, not a hill" pop up frequently. This is often contrasted with praise for competitors like Workday, lauded for its sleek design and user-friendliness. One user sums it up: "SumTotal has the depth, Workday has the polish." Mobile accessibility shines as a bright spot, with users appreciating the ability to manage tasks on the go. This stands out compared to some competitors, making SumTotal a good fit for companies with a mobile workforce. Ultimately, SumTotal seems to be a powerful tool for organizations willing to invest the time and effort in mastering its complexities. As one user puts it, "It's not perfect, but it's incredibly versatile. If you can handle the initial climb, the view from the top is pretty good."

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