ADP Workforce Now vs Zuman

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Our analysts compared ADP Workforce Now vs Zuman based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Zuman Software Tool

Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available. 

Pros
  • Custom reporting
  • Easy clocking in and out
  • Detailed, accessible paystubs
Cons
  • Customer support variations
  • Learning curve during implementation
  • Occasional slowness
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Zuman is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for medium to large-sized businesses that require robust HR functionalities. This platform offers significant benefits by automating various HR processes, thereby reducing manual workload and improving accuracy in tasks such as payroll, benefits administration, and compliance management. Users appreciate Zuman for its user-friendly interface and the ability to customize features according to their specific needs, which enhances the overall efficiency of HR operations. When compared to similar products in the market, Zuman stands out for its integrated approach to HR management, offering a one-stop solution for businesses looking to consolidate their HR functions. Pricing considerations for Zuman typically involve a subscription model, where costs can vary based on the size of the organization and the specific services required, ensuring that businesses only pay for what they need.
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$110 Monthly
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Product Assistance

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Product Insights

  • Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
  • Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
  • View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
  • Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
  • Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
  • Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
  • Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
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  • Single System of Record: Enter data once to reduce errors, and gain real-time visibility throughout an employee’s tenure. 
  • Accurate Tax and Benefits: Let experts handle local, state and federal tax reporting and benefit premium remittances for health and welfare carriers. 
  • Clear Costs: Receive transparency into all people-related costs, with all health and welfare bills reconciled monthly and provided in one invoice. 
  • On-Demand Support: Reduce the need for internal support for routine questions through assistance from certified payroll and human resource professionals. They can provide aid for HR, finance and payroll teams as well as employees. 
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  • Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
    • Manage tax filings and access historical pay summaries.
    • Prorate pay during a cycle or apply it to previous runs.
    • Identify payroll errors via warning notifications.
  • Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
    • Facilitate absence management with absence analysis, leave tracking and more.
    • Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
    • Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
    • Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
    • Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
    • Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
    • Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
  • Talent Management:
    • Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
    • Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
  • Benefits Administration:
    • With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
    • Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
    • Enroll and manage benefits through the mobile app.
    • Use eligibility, enrollment activity and plan summary reports.
  • ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
  • ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
    • Real-time team engagement, custom and performance pulse surveys.
    • Light-touch check-ins with employees.
    • Coaching intelligence and insights.
  • Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
    • 41 pre-packaged compliance and development courses.
    • Course tracking dashboards.
    • Publishing and tracking of instructor-led training.
    • Online demos
  • HR Assist: Features include:
    • Federal and state compliance reporting, along with regulatory expertise and guidance.
    • Job description templates and wizards.
    • Employee handbook assistance.
    • HR doc library and toolkits with guides, forms, documents and policies.
    • ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
  • Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
  • Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
  • Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
    • Digital onboarding
    • Digital I-9 processing.
    • Identification of employee payment preferences.
    • Onboarding completion reminders.
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  • Unified Platform: Leverage a single database for HR capabilities, payroll administration and benefits automation technology. 
  • Solution Ecosystem: Get ACA reporting, benefits reconciliation, time and attendance, performance management, reporting, learning management and cash disbursement. 
  • Compliance: Ensure easy auditing and compliance with payroll tax laws that are updated with codified policies and implemented to meet changing regulatory mandates. 
  • Real-Time Dating: Create clear audit trails on every transaction in the HR system. Administrators can perform actions in the past, present, and future for transaction processing and modeling. 
  • Workflow Management and Analysis: Configure approvals at various levels for PTO requests, open enrollment, life status changes, merit increases, promotions and department transfers. 
  • Add-Ons: Enhance people operations with Zuman add-ons such as zAdvise, zHire, zPerform, zLearn and z1099. 
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Product Ranking

#11

among all
HR Management Software

#61

among all
HR Management Software

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Analyst Rating Summary

77
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86
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84
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now
Zuman
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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 86 56 84 94 23 88 89 69 94 62 84 86 77 61 51 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

ADP Workforce Now
Zuman
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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 96 50 72 92 0 25 50 75 100
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Analyst Ratings for Vendor Qualification Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 10989 reviews
Poor User Sentiment 4 reviews
85%
of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

55%
of users recommend this product

Zuman has a 'poor' User Satisfaction Rating of 55% when considering 4 user reviews from 2 recognized software review sites.

5.0 (19)
n/a
4.1 (3109)
3.0 (3)
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2.0 (1)
4.4 (5734)
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4.4 (358)
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4.0 (1769)
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Awards

SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for Training.

Training Award

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Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.
Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.
60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.
64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.
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Applicant Tracking: Many users appreciate the ease of use and intuitive design of Zuman's applicant tracking system, finding it simplifies the process of managing job applications.
Onboarding: Zuman's onboarding features streamline the process of bringing new hires on board, automating tasks and ensuring a smooth transition for new employees. Users find this particularly helpful for improving the new hire experience.
Performance Management: Zuman's performance management system is praised for its ability to track employee performance, set goals, and provide feedback. Users find this helpful for promoting employee growth and development.
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While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.
47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.
40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.
36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.
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Difficult to Use: Some users have reported that Zuman can be difficult to use, especially for those who are not familiar with HR software. They found it challenging to navigate the platform and find the information they needed.
Limited Functionality: Zuman is a relatively new product, and as a result, it does not have all of the features that some users are looking for. For example, it does not have a built-in payroll module.
Poor Customer Support: Some users have complained about the quality of Zuman's customer support. They have reported that it can be difficult to get in touch with a support representative and that the support staff is not always helpful.
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ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

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Last year, users gave Zuman mixed reviews. Many users found its interface intuitive and easy to use, especially for managing payroll and benefits. Some users praised its robust reporting features, which allowed them to quickly generate reports on employee performance and compensation. However, some users reported experiencing glitches and errors, particularly with the software's time-tracking functionality. Others felt that Zuman's customer support was slow and unresponsive. Compared to competitors like BambooHR and Gusto, Zuman is generally considered to be more affordable, but it may lack some of the advanced features offered by these platforms. For example, BambooHR offers more comprehensive onboarding tools, while Gusto provides more integrations with third-party apps. Ultimately, Zuman is best suited for small to medium-sized businesses that need a straightforward and cost-effective solution for managing core HR functions. Larger businesses or those with more complex HR needs may find Zuman's functionality limiting.

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