Home > HR Management Software > ADP Workforce Now > ADP Workforce Now vs UKG Ready

ADP Workforce Now vs UKG Ready

Last Updated: November 18th, 2024

Our analysts compared ADP Workforce Now vs UKG Ready based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.

Pros

Custom reporting
Easy clocking in and out
Detailed, accessible paystubs

Cons

Customer support variations
Learning curve during implementation
Occasional slowness

UKG Ready delivers essential HR capabilities like payroll, talent acquisition and management, benefits, scheduling and attendance management via a core suite. It also offers an ACA module, accruals, attestation and mobile functionality. Companies can leverage it to address needs across the employee lifecycle.

Employing automated data collection, it simplifies the task of aggregating workforce information from multiple sources including mobile, timeclock and web interface. Analytics features give users insights into the workforce to make decisions based on data. Payroll services are also available.

$110 Monthly

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$21/Employee, Monthly

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ALE Solutions

Goodwill

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YMCA

Product Assistance

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24/7 Live Support

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Product Insights

Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.

Less Admin Work: Eliminate physical paperwork, maintain all HR operations digitally and integrate core activities.
Better Engagement With Employees: Saving time allows managers to provide regular feedback and interact consistently.
Strategic Focus: Reduced workloads and greater task efficiency allow HR to focus on leadership development, culture building and other strategic initiatives.
Reduced Complexity: Remove manual processes surrounding ACA compliance, automating a large part of the process to save time.
Mobile Access: Provide greater convenience with access to information on any mobile device. Managers can complete tasks like approvals and check reports, while employees can turn in timesheets, request leaves, check schedules and clock in and out.
Improved Planning: Build data-based strategies and boost performance by spotting trends across the workforce using predictive tools and AI.
Centralized HR: Simplify work, minimize errors and streamline the user experience with data, features and connected modules available in one unified platform.
Less Compliance Risk: Reduce the potential for fines and legal issues by leveraging proactive compliance for FLSA and ACA.

Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.

Payroll: Supports unlimited payroll runs, ensures information is always up to date, manages a variety of components like tax considerations and garnishment processing, and provides self-service access for employees. Surfaces relevant data via standard and ad-hoc reporting, equipped with filters, grouping and customization.
HR Management: Access a unified database for tracking and managing employee information. Configuration settings and the ability to build processes help workflows match internal requirements. Also offers:
- Onboarding: Streamlines processes with checklists, task assignments, automated reminders, forms with e-signature and more.
- Benefits: Includes employee self-service tools for selecting plans and updating information, configurable reports, and support for multiple plan types. Also shows data on costs, enrollment statuses and more.
- Training: Enables building courses, scheduling internal classes, reporting on learning outcomes, assigning training to employees, tracking completion and more.
Workforce Analytics: Improves decisions and strategies by collecting and visualizing real-time workforce data. Uses AI to assess trends and identify risks to make predictive recommendations.
Talent Acquisition: Simplifies the application process with custom application options, including populating from a LinkedIn profile. Also helps:
- Create a career site and integrate with more than 8,000 free and premium job boards.
- Set up workflow approvals for job requisitions.
- Manage recruitment processes in one place and sort candidates using criteria-based filters.
- Configure email templates and pre-screening questions.
Employee Development: System administrators can define training courses, schedule classes and assign employees to take the classes. Managers are able to monitor open seats and gain visibility into employee participation and performance within the courses.
Time Keeping: Automates many time and attendance processes, including alerts when employees cross leave limits and breach company policies related to attendance. Real-time data updates support accurate payroll and compliance.
Performance Management: Delivers performance data that aids employee development efforts. Also includes:
- Goals tied to organizational objectives.
- Unlimited profile types for the company, department or job level, offering weighted or numerical ratings and customizable criteria.
- Automated review cycles, which include alerts, real-time status tracking and configuration options to set review dates and frequency.
- Custom reports showing employee skills and required training, which aid succession planning.
Scheduling: Provides auto-generated schedules based on company needs, along with automatic employee sorting using preset conditions such as skills and availability. Other features include call lists for filling unexpected openings, employee self-scheduling, automated workflows and forecasts to anticipate demand.
Compensation (Add-On): Simplifies compensation tasks by removing the need for manual tools and processes. Offers configurable cycles, automatic approval workflows, a budgeting interface, security settings and mass finalization of proposals.
Attestation: Sends prompts to employees reminding them to confirm they’ve taken mandatory breaks for purposes of legal and internal compliance. Also offers:
- Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility.
- Configuration of prompts to capture relevant information.
- Automatic notifications alerting employees if they’ve missed attestation.
- Reports that help validate compliance and aid attestation tracking.
- Ability to attest time from the mobile or web time tracking app.
Accruals: Reduces errors through automated accrual tracking. A variety of criteria are available to configure accruals. Reports show thorough summaries of each employee’s accrual data for every type of PTO.
ACA Management: Dashboards show real-time and historical data, with the ability to view individual employees for full visibility. Alerts help managers track schedules and employment changes, as well as let employees know about benefits eligibility.
Payroll Service: Seamlessly integrates with the payroll module to ensure compliance, process garnishments, remove the need to manage tax paperwork and provide accurate information for tax filing.

Product Ranking

#11

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#73

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now

UKG Ready

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73%

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User Sentiment Summary

85%

of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

81%

of users recommend this product

UKG Ready has a 'great' User Satisfaction Rating of 81% when considering 2859 user reviews from 5 recognized software review sites.

5.0 (19)

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4.1 (3109)

4.0 (846)

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4.4 (5734)

4.1 (790)

4.4 (358)

4.3 (129)

4.0 (1769)

3.9 (316)

Awards

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.

Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.

60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.

64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.

Streamlined Onboarding: New hires can electronically complete onboarding tasks, such as I-9 and W-4 forms, before their first day, saving time for both HR and employees.

Centralized Employee Data: The platform serves as a single source of truth for employee information, including contact details, job history, performance reviews, and benefits enrollment, reducing the need for multiple systems and spreadsheets.

Efficient Benefits Administration: UKG Ready simplifies benefits enrollment and management, allowing employees to easily compare plans, make selections, and track their coverage.

Time and Attendance Tracking: The system offers various methods for tracking employee time and attendance, including mobile clock-in/out, which can help ensure accurate payroll and compliance with labor laws.

Performance Management: UKG Ready facilitates performance reviews, goal setting, and feedback, enabling managers to track employee progress and development.

While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.

47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.

40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.

36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.

Limited Customization: Users express frustration over the inflexibility of the platform, particularly when it comes to tailoring the system to their specific needs. For example, setting up unique approval workflows or customizing reports can be challenging.

Complex User Interface: Some users find the system difficult to navigate, describing the interface as clunky and unintuitive. This can lead to decreased efficiency and frustration, especially for new users.

Occasional Technical Issues: Users report experiencing occasional glitches and errors, such as system slowdowns or difficulty accessing certain features. These technical hiccups can disrupt workflow and impact productivity.

ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

User reviews from the past year indicate UKG Ready is a comprehensive human resources management software solution best suited for small and mid-sized businesses, but may not be the best fit for every organization. Users praise UKG Ready for its user-friendly interface, robust reporting and analytics, and seamless integration with other business software, such as accounting and CRM software. For example, one user noted the software's intuitive design made it easy to navigate and complete tasks efficiently. Another user highlighted the value of the detailed reports, which provided actionable insights into key HR metrics, enabling data-driven decision-making. However, some users have reported that the software can be expensive and may require a significant upfront investment. Additionally, some users have found the initial setup and implementation process to be somewhat complex and time-consuming. UKG Ready differentiates itself from competitors by offering a mobile app that allows employees to access their information and manage tasks on the go. This feature is particularly beneficial for businesses with remote or mobile workforces. Users also appreciate the strong customer support provided by UKG, noting the team's responsiveness and helpfulness in resolving issues. Overall, UKG Ready is a solid choice for businesses seeking a comprehensive HR solution with a user-friendly interface, robust features, and reliable customer support. However, businesses with limited budgets or those seeking a simple solution with minimal setup may want to consider alternative options.

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FAQ

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