Home > HR Management Software > ADP Workforce Now > ADP Workforce Now vs Empeon

ADP Workforce Now vs Empeon

Last Updated: November 18th, 2024

Our analysts compared ADP Workforce Now vs Empeon based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.

Pros

Custom reporting
Easy clocking in and out
Detailed, accessible paystubs

Cons

Customer support variations
Learning curve during implementation
Occasional slowness

Empeon offers a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for mid-sized to large organizations seeking efficiency and accuracy in their HR processes. The platform excels in automating payroll, benefits administration, time tracking, and compliance management, providing a seamless experience for HR professionals. Users appreciate its intuitive interface and robust reporting capabilities, which facilitate data-driven decision-making.

One of the standout benefits of Empeon is its ability to integrate with existing systems, reducing the need for manual data entry and minimizing errors. Popular features include customizable workflows, employee self-service portals, and advanced analytics, all of which contribute to a more organized and productive HR department. Compared to similar products, Empeon is often praised for its user-friendly design and reliable customer support.

Pricing for Empeon typically falls within a mid-range bracket, with costs varying based on the number of users and specific modules required. Payment is usually structured on a monthly or annual subscription basis, offering flexibility to accommodate different budgetary needs.

$110 Monthly

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Tailored to your specific needs

$3.25/User, Monthly

Free Trial is available →

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Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

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Knowledge Base

24/7 Live Support

Product Insights

Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.

Streamlined Onboarding: Simplifies the onboarding process by automating paperwork and integrating new hires into the system quickly.
Centralized Employee Data: Consolidates all employee information in one secure location, making it easy to access and manage.
Compliance Management: Helps ensure adherence to labor laws and regulations by keeping records up-to-date and providing alerts for compliance deadlines.
Time and Attendance Tracking: Accurately monitors employee hours, reducing errors and ensuring proper compensation.
Payroll Integration: Seamlessly integrates with payroll systems to ensure timely and accurate payment processing.
Performance Management: Facilitates regular performance reviews and goal setting, helping to align employee objectives with company goals.
Employee Self-Service Portal: Empowers employees to manage their own information, such as updating personal details and accessing pay stubs.
Enhanced Reporting: Provides detailed analytics and reports, enabling data-driven decision-making and strategic planning.
Improved Communication: Enhances internal communication through centralized messaging and notifications, ensuring everyone stays informed.
Cost Efficiency: Reduces administrative overhead by automating routine HR tasks, allowing HR professionals to focus on strategic initiatives.
Scalability: Adapts to the growing needs of your business, whether you are a small startup or a large enterprise.
Employee Engagement: Boosts morale and productivity by providing tools for feedback, recognition, and career development.
Data Security: Ensures the protection of sensitive employee information through robust security measures and compliance with data protection regulations.
Customizable Workflows: Allows for the creation of tailored workflows to match the unique processes of your organization.
Reduced Paperwork: Minimizes the need for physical documents, promoting a more sustainable and efficient workplace.

Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.

Employee Self-Service Portal: Allows employees to access their personal information, view pay stubs, and request time off directly from the platform.
Time and Attendance Tracking: Provides robust tools for tracking employee hours, managing schedules, and ensuring compliance with labor laws.
Payroll Management: Streamlines payroll processing with automated calculations, tax filings, and direct deposit options.
Benefits Administration: Simplifies the management of employee benefits, including health insurance, retirement plans, and other perks.
Compliance Management: Helps ensure adherence to federal, state, and local regulations with built-in compliance tools and reporting features.
Performance Management: Facilitates performance reviews, goal setting, and tracking employee progress to support professional development.
Recruitment and Onboarding: Streamlines the hiring process with applicant tracking, interview scheduling, and new hire onboarding workflows.
Customizable Reporting: Offers a variety of pre-built and customizable reports to provide insights into workforce metrics and trends.
Document Management: Centralizes storage and management of important HR documents, ensuring easy access and organization.
Mobile Accessibility: Provides a mobile-friendly interface, allowing users to access the platform from smartphones and tablets.
Integration Capabilities: Seamlessly integrates with other business systems such as accounting software, ERP systems, and third-party applications.
Security Features: Ensures data protection with advanced security measures, including encryption, role-based access controls, and regular audits.
Custom Workflows: Allows HR teams to create and automate custom workflows tailored to their specific processes and needs.
Employee Engagement Tools: Includes features like surveys and feedback mechanisms to gauge employee satisfaction and engagement levels.
Scalability: Designed to grow with your organization, accommodating the needs of small businesses to large enterprises.

Product Ranking

#11

among all
HR Management Software

#131

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now

Empeon

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73%

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User Sentiment Summary

85%

of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

92%

of users recommend this product

Empeon has a 'excellent' User Satisfaction Rating of 92% when considering 7 user reviews from 1 recognized software review sites.

5.0 (19)

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4.1 (3109)

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4.4 (5734)

4.6 (7)

4.4 (358)

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4.0 (1769)

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Awards

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.

Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.

60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.

64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.

User-Friendly Interface: Empeon is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.

Strong Customer Support: Users have praised Empeon's responsive and helpful customer support team, ensuring that any issues are addressed promptly.

Handles Complex Payroll: The software is equipped to manage intricate payroll processes, including multi-state payroll and various deductions, simplifying what can often be a complicated task for HR.

While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.

47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.

40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.

36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.

Occasional System Update Issues: Users have reported experiencing occasional hiccups with system updates, which can be disruptive to workflow.

Limited Customization: Some users have expressed a desire for more extensive customization options to better tailor the software to their specific needs.

ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

Empeon has garnered largely favorable feedback from users over the past year, particularly for its user-friendly design, powerful reporting tools, and responsive customer support. Users have expressed that the platform's intuitive nature simplifies complex HR and payroll processes, making it easier to manage employee data, track time and attendance, and generate comprehensive reports. A notable strength is Empeon's capacity for customization, allowing businesses to tailor the software to their specific needs, such as configuring unique pay rules or setting up automated workflows for tasks like onboarding new hires. However, some users have reported occasional hiccups with system updates and a steeper learning curve for new users, which could pose initial challenges for those unfamiliar with similar platforms. Empeon seems particularly well-suited for healthcare organizations, as evidenced by its specialized features for this industry, such as managing complex pay calculations and ensuring compliance with healthcare regulations.

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FAQ

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