ADP Vantage HCM vs Workterra

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Our analysts compared ADP Vantage HCM vs Workterra based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ADP Vantage HCM Software Tool
Workterra Software Tool

Product Basics

ADP Vantage HCM, a cloud-based, on-premise and open architect solution, brings together core human resources services through integrated modules that help manage payroll, time and attendance, workforce management, talent management and more. It helps organizations of all sizes across the U.S. improve employee engagement and gain real-time insights to enhance workforce processes and workplace operations.

It simplifies office administrative operations, minimizes risks, reduces expenses and provides dedicated guidance to enhance operational efficiency. Talent managers can streamline the onboarding process and synchronize performance with preset goals on a monthly and yearly basis. It also offers a mobile application.
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Catering to human resource managers, Workterra simplifies the configuration of benefits administration and enrollment for employees. With its flexibility, reliable reporting and administrative services, it relieves organizations from a variety of industries from the mundane daily activities involved in benefits administration.

Its main attributes include a self-service portal, COBRA administration, health insurance administration, provider management, deduction management and more.
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$150/User, Monthly
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$2.75/User, Monthly
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Windows
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Chromebook
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Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Organizational Visibility: Senior leaders can compare, uncover and boost employee performance by enabling improved employee visibility. 
  • Compliance Confidence: Get support for crucial compliance programs such as OFCCP, EEOC and the FCRA. Automate procedures to verify forms as well as collect and approve tax credit information for federal taxes. 
  • Enhanced Recruitment Process Outsourcing Efforts: Improve hiring times and the quality of hires. With RPO, leverage public information about prospective hires, which enables identifying the best match for the organization. 
  • Better Focus: Focus on crucial tasks that result in improved organizational efficiency by using numerous scalable and flexible solutions for talent hiring and management. 
  • Quick Decision Making: Receive real-time alerts and notifications that let supervisors make necessary decisions without any delays, anywhere with an internet connection. 
  • Error-Free Payroll Processing: Scale payroll processes as needed and eliminate the chance of errors by integrating payroll with human resource management and automatically syncing employee information. 
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  • Improved Accuracy: Increase the accuracy of analytics with robust cost calculators, leading to improved decision-making and more efficient workflows. 
  • Reduced Paperwork: Minimize the need for tedious paperwork; record all necessary information securely in a centralized location, with simplified importing and exporting of employee data for reporting. 
  • Accessibility: Keep employees connected on the go. Allow workers to seamlessly upload pictures, update life events and enroll in benefits from virtually anywhere. 
  • Data Security: Ensure security of all personal data, including pay and compensation records. Stores information in a centralized location to avoid data loss or theft. 
  • Personalization: Personalize workflows, content and messaging for employees based on their eligibility. Also, create unique real-time reports according to business requirements. 
  • Invoice Reconciliation: Minimize administrative overhead, ensure accurate payments and track discrepancies with ease. Securely transfer benefit information among departments. 
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  • Synchronized Employee Performance: Creates small snippets of ongoing dialogue, providing touchpoints that enable managers to track employee progress against assigned goals. 
  • Proactive Learning: Enables compliance training, employee certification and the skills required for specific positions. Posts, comments and vote functionalities promote an interactive learning experience for users. 
  • Pay-for-Performance: Creates and executes pay-for-performance strategies that help align compensation rewards with individual performance. 
  • Employee Benefits Administration: Employee benefit administration solutions simplify processes, raise employee engagement rates and help maintain the best talent pool possible. 
  • Group Health Insurance Policies: Provides access to ADPIA and its carrier partner’s health insurance benefits. Offers employees a medium to look up advice from experienced and licensed professionals. 
  • Business Insurance: Connect with licensed company insurance agents for instances such as general liability insurance, mandated worker’s compensation and more. 
  • Automated Time Tracking: Save time and effort while enhancing compliance and improving productivity by tracking the shift timings of employees. 
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  • Core HR Administration: Handles a variety of daily HR-related tasks to enable administrators to focus on more important aspects, like decision-making and employee growth and development. It includes: 
    •  A centralized HR dashboard to keep track of pending tasks. 
    •  Scheduling and automation of real-time reports according to specific needs. 
    •  Effective means of communication via text and email. 
  • Benefits Enrollment: Engage employees in a thorough consumer-like shopping experience for benefits enrollment. Also, customize employee workflows and content on the basis of eligibility. 
  • Cost Calculators: Keep track of costs in real time with dynamic cost calculators. This helps keep excess expenses in check and make better forecasts that support more efficient decision making. 
  • Compliance Handling: Automatically track data for IRS reporting and generate yearly healthcare W2 reports, 1094-C and 1095-C's seamlessly. 
  • Commuter Benefits: Issue a commuter benefit card and enable debit card and cash reimbursements with ease. It also offers: 
    •  Regular reimbursements through check or direct deposit. 
    •  A mobile app that is accessible from any internet supported device to allow employees to file claims, stay updated about the status of their claim, access account balance information and more. 
  • Retiree Administration: Along with fulfillment services during enrollment, it enables efficient retiree administration in the following ways: 
    •  Collection of premiums separately in case of premium sharing. 
    •  Premium payments to insurance carriers. 
    •  Staying updated on eligibility and payment history. 
    •  Regular communication with retirees for individual concerns regarding benefits. 
  • Voluntary Insurance: Let employees choose benefits at group rates to meet their individual goals. Allow open enrollment for voluntary benefits and new hire enrollments through the year. Collect payroll deductions and more without any hassle. 
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Product Ranking

#20

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HR Management Software

#211

among all
HR Management Software

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User Sentiment Summary

Good User Sentiment 592 reviews
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76%
of users recommend this product

ADP Vantage HCM has a 'good' User Satisfaction Rating of 76% when considering 592 user reviews from 5 recognized software review sites.

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4.4 (19)
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3.9 (228)
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3.5 (175)
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4.7 (11)
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3.8 (159)
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Synopsis of User Ratings and Reviews

Ease of Access: The fingerprint touch feature provides easy access to several tools anytime and anywhere, according to all users that mention this feature.
Customization: According to 75% of reviews mentioning customization, the software offers a lot of options to suit all business needs.
Comprehensive Tools: All reviewers who reference this element noted that ADP Vantage HCM is an all-in-one solution for HR, payroll, workforce management and employee onboarding
Regular Updates: According to 100% of reviews on this aspect, regular enhancements help improve functionality and fix issues.
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Intuitive Interface: Users praise Workterra's clean and user-friendly interface, making navigation and tasks like managing employee benefits straightforward.
Comprehensive HR Features: Workterra offers a wide range of features, covering everything from onboarding to payroll and benefits administration, consolidating HR functions in one platform.
Strong Customer Support: Users appreciate the responsive and helpful customer support provided by Workterra, ensuring any issues are addressed promptly.
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Steep Learning Curve: 80% of reviews on this element suggested that the solution has a steep learning curve for new users, especially for managers.
Incomplete Mobile App: The mobile application lacks several features that are present on the desktop version, as indicated by all reviews mentioning the mobile app.
Unresponsive Customer Service: According to all reviews referencing this aspect, the customer service is slow and doesn’t have a dedicated service representative for clients.
Complicated Navigation: The navigation is clunky and complicated for several features, according to 80% of reviews mentioning navigation.
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Limited Customization: Some users have expressed frustration with the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows or unique company policies.
Reporting Functionality: Users have noted that generating comprehensive reports can be cumbersome, especially when needing to analyze data across different modules or time periods.
Occasional Technical Issues: While generally considered reliable, some users have reported experiencing occasional glitches or system slowdowns, which can disrupt workflow and productivity.
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ADP Vantage HCM’s cloud-based toolset provides a robust HCM experience, from core HR to payroll to talent management, best-suited for midsize to large companies. Users indicated some of the features are difficult to navigate and that the mobile app lacks some functionality. There’s also a steep learning curve involved for new users. However, it can be a good option for those looking for a system with regular updates, great customization and accessibility.

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Recent user reviews highlight Workterra's user-friendly interface and comprehensive features, including payroll, benefits, and employee onboarding, as its biggest strengths. Users with no prior HR experience found the software easy to set up and use, appreciating its intuitive design. Many users also praised Workterra's affordability, with its starting price of $25 per month making it accessible to businesses of all sizes. However, some users reported experiencing slow software performance and unresponsive customer support, which impacted their overall satisfaction. While Workterra offers a solid set of features, some users noted that it doesn't offer as many features as competitors like Paychex Flex or APS. Overall, Workterra appears to be a suitable HR management solution for small to mid-sized businesses that prioritize ease of use and affordability over a wider range of features or highly responsive customer support. Larger businesses or those with complex HR needs may find Workterra's limitations frustrating and might be better served by exploring alternative options.

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