Home > HR Management Software > ADP Vantage HCM > ADP Vantage HCM vs PayServ

ADP Vantage HCM vs PayServ

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Our analysts compared ADP Vantage HCM vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
ADP Vantage HCM Software Tool
PayServ Software Tool
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Product Basics

ADP Vantage HCM, a cloud-based, on-premise and open architect solution, brings together core human resources services through integrated modules that help manage payroll, time and attendance, workforce management, talent management and more. It helps organizations of all sizes across the U.S. improve employee engagement and gain real-time insights to enhance workforce processes and workplace operations.

It simplifies office administrative operations, minimizes risks, reduces expenses and provides dedicated guidance to enhance operational efficiency. Talent managers can streamline the onboarding process and synchronize performance with preset goals on a monthly and yearly basis. It also offers a mobile application.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Windows
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Chromebook
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Linux
Android
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On-Premise
Mobile
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On-Premise
Mobile

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Documentation
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Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
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Knowledge Base
24/7 Live Support

Product Insights

  • Improved Organizational Visibility: Senior leaders can compare, uncover and boost employee performance by enabling improved employee visibility. 
  • Compliance Confidence: Get support for crucial compliance programs such as OFCCP, EEOC and the FCRA. Automate procedures to verify forms as well as collect and approve tax credit information for federal taxes. 
  • Enhanced Recruitment Process Outsourcing Efforts: Improve hiring times and the quality of hires. With RPO, leverage public information about prospective hires, which enables identifying the best match for the organization. 
  • Better Focus: Focus on crucial tasks that result in improved organizational efficiency by using numerous scalable and flexible solutions for talent hiring and management. 
  • Quick Decision Making: Receive real-time alerts and notifications that let supervisors make necessary decisions without any delays, anywhere with an internet connection. 
  • Error-Free Payroll Processing: Scale payroll processes as needed and eliminate the chance of errors by integrating payroll with human resource management and automatically syncing employee information. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Synchronized Employee Performance: Creates small snippets of ongoing dialogue, providing touchpoints that enable managers to track employee progress against assigned goals. 
  • Proactive Learning: Enables compliance training, employee certification and the skills required for specific positions. Posts, comments and vote functionalities promote an interactive learning experience for users. 
  • Pay-for-Performance: Creates and executes pay-for-performance strategies that help align compensation rewards with individual performance. 
  • Employee Benefits Administration: Employee benefit administration solutions simplify processes, raise employee engagement rates and help maintain the best talent pool possible. 
  • Group Health Insurance Policies: Provides access to ADPIA and its carrier partner’s health insurance benefits. Offers employees a medium to look up advice from experienced and licensed professionals. 
  • Business Insurance: Connect with licensed company insurance agents for instances such as general liability insurance, mandated worker’s compensation and more. 
  • Automated Time Tracking: Save time and effort while enhancing compliance and improving productivity by tracking the shift timings of employees. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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Product Ranking

#20

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#41

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HR Management Software

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User Sentiment Summary

Good User Sentiment 592 reviews
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76%
of users recommend this product

ADP Vantage HCM has a 'good' User Satisfaction Rating of 76% when considering 592 user reviews from 5 recognized software review sites.

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4.4 (19)
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3.9 (228)
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3.5 (175)
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4.7 (11)
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3.8 (159)
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Synopsis of User Ratings and Reviews

Ease of Access: The fingerprint touch feature provides easy access to several tools anytime and anywhere, according to all users that mention this feature.
Customization: According to 75% of reviews mentioning customization, the software offers a lot of options to suit all business needs.
Comprehensive Tools: All reviewers who reference this element noted that ADP Vantage HCM is an all-in-one solution for HR, payroll, workforce management and employee onboarding
Regular Updates: According to 100% of reviews on this aspect, regular enhancements help improve functionality and fix issues.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Steep Learning Curve: 80% of reviews on this element suggested that the solution has a steep learning curve for new users, especially for managers.
Incomplete Mobile App: The mobile application lacks several features that are present on the desktop version, as indicated by all reviews mentioning the mobile app.
Unresponsive Customer Service: According to all reviews referencing this aspect, the customer service is slow and doesn’t have a dedicated service representative for clients.
Complicated Navigation: The navigation is clunky and complicated for several features, according to 80% of reviews mentioning navigation.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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ADP Vantage HCM’s cloud-based toolset provides a robust HCM experience, from core HR to payroll to talent management, best-suited for midsize to large companies. Users indicated some of the features are difficult to navigate and that the mobile app lacks some functionality. There’s also a steep learning curve involved for new users. However, it can be a good option for those looking for a system with regular updates, great customization and accessibility.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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