ADP Vantage HCM vs Criterion HCM

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Our analysts compared ADP Vantage HCM vs Criterion HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

ADP Vantage HCM Software Tool
Criterion HCM Software Tool

Product Basics

ADP Vantage HCM, a cloud-based, on-premise and open architect solution, brings together core human resources services through integrated modules that help manage payroll, time and attendance, workforce management, talent management and more. It helps organizations of all sizes across the U.S. improve employee engagement and gain real-time insights to enhance workforce processes and workplace operations.

It simplifies office administrative operations, minimizes risks, reduces expenses and provides dedicated guidance to enhance operational efficiency. Talent managers can streamline the onboarding process and synchronize performance with preset goals on a monthly and yearly basis. It also offers a mobile application.
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Criterion is a talent management and HCM solution that provides administration for medium-size businesses. It helps the entire executive team, managers and employees alike manage the entire employee lifecycle. With a digital infrastructure that includes HTML 5 and a REST API, it’s scalable and offers multiple automation options. It manages recruiting, acquisition, online learning, performance reviews, time and attendance, payroll and other HR matters across the company.
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$150/User, Monthly
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Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Organizational Visibility: Senior leaders can compare, uncover and boost employee performance by enabling improved employee visibility. 
  • Compliance Confidence: Get support for crucial compliance programs such as OFCCP, EEOC and the FCRA. Automate procedures to verify forms as well as collect and approve tax credit information for federal taxes. 
  • Enhanced Recruitment Process Outsourcing Efforts: Improve hiring times and the quality of hires. With RPO, leverage public information about prospective hires, which enables identifying the best match for the organization. 
  • Better Focus: Focus on crucial tasks that result in improved organizational efficiency by using numerous scalable and flexible solutions for talent hiring and management. 
  • Quick Decision Making: Receive real-time alerts and notifications that let supervisors make necessary decisions without any delays, anywhere with an internet connection. 
  • Error-Free Payroll Processing: Scale payroll processes as needed and eliminate the chance of errors by integrating payroll with human resource management and automatically syncing employee information. 
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  • Reduces Errors: Increases the security, accuracy and speed of employee and staff data. These increased precisions make it easier to make smart decisions based on actionable insights.
  • Saves Time and Money: Automates and streamlines HCM and talent management processes such as compensation, benefits, tracking applicants and performance management. This increased efficiency saves administrators time and sanity. By eliminating manual data entry, it improves the workflow, making it easier for employees to use the platform. Through the system, it’s possible to have more control over the cost of benefits. The platform is also scalable so users can accommodate sudden company growth.
  • More Informed Management: Provides reporting, data manageable and other tools that allow leadership to make more informed decisions. From there, it’s easier to communicate with staff to ensure everyone is on the same page.
  • Better Talent Lifecycle: Helps with the entire process including acquisitions, screening, setting up interviews, onboarding, performance management and succession management and more.
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  • Synchronized Employee Performance: Creates small snippets of ongoing dialogue, providing touchpoints that enable managers to track employee progress against assigned goals. 
  • Proactive Learning: Enables compliance training, employee certification and the skills required for specific positions. Posts, comments and vote functionalities promote an interactive learning experience for users. 
  • Pay-for-Performance: Creates and executes pay-for-performance strategies that help align compensation rewards with individual performance. 
  • Employee Benefits Administration: Employee benefit administration solutions simplify processes, raise employee engagement rates and help maintain the best talent pool possible. 
  • Group Health Insurance Policies: Provides access to ADPIA and its carrier partner’s health insurance benefits. Offers employees a medium to look up advice from experienced and licensed professionals. 
  • Business Insurance: Connect with licensed company insurance agents for instances such as general liability insurance, mandated worker’s compensation and more. 
  • Automated Time Tracking: Save time and effort while enhancing compliance and improving productivity by tracking the shift timings of employees. 
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  • Talent Management: Manages talent acquisition, onboarding, employee record creation and sends messages through one central database. It targets different points in the employee life cycle to aid in tracking applications, onboarding, performance management, learning management, communication, increasing engagement and more.
    • Recruiting: Helps identify candidates, sort applications, screen potential hires, track interview processes and manage references, facilitate job postings and background checks. It also provides an online career portal to increase the number and variety of candidates. Through this, recruiters cut down on time and effort.
    • Learning Management: Provides courses for employees and sends notifications for pass or fail status. It also manages certifications allowing managers to track progress and ensure compliance.
    • Performance Management: Users can create scales to rate performance, set time periods for review, assign competencies and use standard or customized templates that allow for feedback from various different employees.
  • HR: Manages attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks with one complete database. It facilitates strategic planning, streamlining workflows and other important administrative tasks. All data and important information is centralized, organized and more easily accessible.
    • Data Management: Administrators have data for contacting employees, compensation, complying with the Equal Employment Opportunity, employment status, performance reviews and more. It automatically sends essential documents and reports through fax, email or online.
    • Open Enrollment: Allows all staff to select and sign up for benefits. Provides email benefit letters, tracking and automatically transmits deduction to payroll systems to reduce errors.
    • Self-Service for Staff: Lets employees track time, manage their PTO, get information on their payroll and more. Managers can approve PTO, write up employees and do reviews for performance. All staff can post and share information to increase collaboration and engagement.
  • Mobile Capabilities: Enables workers to enter and track their time on the go. With a secure login, it tracks worker details, enters start and finish times, manages vacation and can register employee location.
  • Reporting: Pulls information on emergency contacts, worker birthdays, training costs, overages, compensation planning and EEO details. The report is printable and can be customized for other needs.
  • Time and Attendance: Provides scheduling, labor tracking and other attendance features for on-site or remote staff. It has one-click integration with payroll systems and provides verification for staffing with badge, biometric and PIN options.
  • Payroll: Processes payment and deals with filing taxes, calculates payroll and integrates with time clocks. Administrators can print checks, download ACH files, file taxes electronically, track expense and entry information en masse into the system. In terms of taxes, it calculates local, state and federal taxes and aids in returns.
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Product Ranking

#20

among all
HR Management Software

#615

among all
HR Management Software

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User Sentiment Summary

Good User Sentiment 592 reviews
Great User Sentiment 14 reviews
76%
of users recommend this product

ADP Vantage HCM has a 'good' User Satisfaction Rating of 76% when considering 592 user reviews from 5 recognized software review sites.

89%
of users recommend this product

Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites.

4.4 (19)
n/a
3.9 (228)
n/a
n/a
4.29 (7)
3.5 (175)
4.8 (5)
4.7 (11)
n/a
3.8 (159)
4.3 (2)

Synopsis of User Ratings and Reviews

Ease of Access: The fingerprint touch feature provides easy access to several tools anytime and anywhere, according to all users that mention this feature.
Customization: According to 75% of reviews mentioning customization, the software offers a lot of options to suit all business needs.
Comprehensive Tools: All reviewers who reference this element noted that ADP Vantage HCM is an all-in-one solution for HR, payroll, workforce management and employee onboarding
Regular Updates: According to 100% of reviews on this aspect, regular enhancements help improve functionality and fix issues.
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Steep Learning Curve: 80% of reviews on this element suggested that the solution has a steep learning curve for new users, especially for managers.
Incomplete Mobile App: The mobile application lacks several features that are present on the desktop version, as indicated by all reviews mentioning the mobile app.
Unresponsive Customer Service: According to all reviews referencing this aspect, the customer service is slow and doesn’t have a dedicated service representative for clients.
Complicated Navigation: The navigation is clunky and complicated for several features, according to 80% of reviews mentioning navigation.
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ADP Vantage HCM’s cloud-based toolset provides a robust HCM experience, from core HR to payroll to talent management, best-suited for midsize to large companies. Users indicated some of the features are difficult to navigate and that the mobile app lacks some functionality. There’s also a steep learning curve involved for new users. However, it can be a good option for those looking for a system with regular updates, great customization and accessibility.

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