ThinkReservations vs Easy InnKeeping

Last Updated:

Our analysts compared ThinkReservations vs Easy InnKeeping based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ThinkReservations is a property management system that helps users save time and increase productivity. It automates and simplifies day-to-day business operations with comprehensive capabilities and reports to make data-driven decisions. Its reporting modules allow users to view reservation statistics, analyze booking pace, calculate taxes and reconcile payments.

Its dynamic booking engine has an intuitive interface to deliver a positive guest experience. The integrated channel manager partners with OTA’s in real time, and automatic rate adjustments drive revenue and increase profits.
read more...
Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status.

It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
read more...
$50 Monthly, Quote-based
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
$69 Monthly, Freemium
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Drive Direct Bookings: Avoid paying third-party reservation fees and commissions by integrating the property website with a native booking engine. 
  • Improve Productivity: Get a unified view of bookings coming through multiple channels and drag-and-drop reservations, and offer quick quotes. 
  • Increase Visibility: Offers direct connections with Expedia, Booking.com, HotelTonight, Tripadvisor and Airbnb. Automate availability, pricing and technical information syncing across every sales channel. 
  • Boost Revenue: Generate reports to predict demand and adjust pricing based on demand, channel and guest profile. 
  • Focus On Guests: Provide guests with intuitive booking processes, flexible payment options and personalized gift cards. 
  • read more...
    • Increased Efficiency: Automates routine tasks such as reservations, check-ins, and check-outs, freeing up staff to focus on guest services.
    • Enhanced Guest Experience: Provides personalized guest profiles and preferences, ensuring a tailored and memorable stay for each guest.
    • Real-Time Updates: Synchronizes booking information across all platforms instantly, reducing the risk of overbooking and double-booking.
    • Comprehensive Reporting: Generates detailed reports on occupancy rates, revenue, and other key metrics, aiding in strategic decision-making.
    • Seamless Integration: Integrates with various third-party systems such as payment gateways and channel managers, streamlining operations.
    • Cost Savings: Reduces the need for manual data entry and paper-based processes, cutting down on administrative costs.
    • Improved Communication: Facilitates better communication between departments through a centralized system, ensuring everyone is on the same page.
    • Data Security: Employs robust security measures to protect sensitive guest information and comply with data protection regulations.
    • Scalability: Adapts to the needs of both small boutique hotels and large chains, supporting growth without requiring a complete system overhaul.
    • 24/7 Support: Offers round-the-clock customer support to resolve any issues promptly, minimizing downtime and disruptions.
    read more...
    • Guest Handling: Its intuitive booking engine improves the booking experience with an easy-to-use interface. Guests can book by room or room type. Enables guests to avail discounts and offers or add services and products.  
    • Property Overview: Optimize business operations with a robust reservation calendar and report suite. View reservations and their statistics. Change prices quickly according to occupancy and demand. 
    • Channel Manager: Customize prices and restrictions and deposit policies with different OTAs. Sync and manage reservations across platforms with automatic updates, preventing underselling and overbooking.  
    • Automated Payments: Process payments instantly and securely using PCI compliance systems. Integrates MPI, Stripe, Braintree and Authorize.net to simplify hotel credit card processing. 
    • Integrations: Integrations from various services like marketing, retargeting, guest experience, reputation management and analytics help improve management.  
    • Cloud Deployment: Clients and staff can access data from anywhere and anytime. Supports a mobile-ready reservation booking system.  
    read more...
    • Booking Engine: Maximize booking by syncing all reservations in one place. Leverage the platform to sell additional products. Offer customers exclusive discounts and services on an hourly basis. Integrate with online payment methods to enable direct bookings. 
    • Point-of-Sale System: Manage in-house gift shops, cafes, restaurants, bars and room service from anywhere. Compatible with apps on phones and tablets. Offer additional discounts on POS. Get a cumulative bill of sales and tariff on a room.  
    • Channel Manager:  Connect with top distribution channels and OTAs like Airbnb, Expedia, Booking.com and more. Optimize occupancy rate and profits by controlling availability, pricing, restrictions and minimum night duration.  
    • Reservation System: Track all bookings on a single screen. Manage bookings for up to 30 days. Reserve and update room status using the click-and-drag feature. Set up different levels of access according to the position of staff. Restrict sensitive data. Increase direct bookings. 
    • CRM Software: Improve customer engagement with e-connect (the customer relationship management system) by sending automated emails and greetings. Send personalized discounts, promotions and customized messages to clients. Connect with guests to know their preferences and past interactions with the hotel. 
    • Customized Websites: Create mobile compatible and SEO adaptable websites to attract bookings. Change and edit design and content according to needs with templates and easy-to-use editors. 
    • Condo PMS: Control condo and apartment reservations designed for owners and independent communities. Integrate with a booking engine, customer relationship manager, sales, financial module and more. 
    • Multi-Property Management: Supervise various sizes of properties from a single PMS. Use easy navigation with the same credentials and assign multi-property access and single property access according to need 
    read more...

    Product Ranking

    #11

    among all
    Hotel Management Software

    #76

    among all
    Hotel Management Software

    Find out who the leaders are

    Analyst Rating Summary

    71
    77
    50
    83
    76
    75
    85
    81
    Show More Show More
    Platform Capability
    Groups and Allotment Management
    Reservation and Loyalty Management
    Platform Capability
    Reservation and Loyalty Management

    Analyst Ratings for Functional Requirements Customize This Data Customize This Data

    ThinkReservations
    Easy InnKeeping
    + Add Product + Add Product
    Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 50 76 85 37 91 80 74 85 20 83 75 81 77 100 63 78 85 74 0 25 50 75 100
    50%
    0%
    50%
    83%
    0%
    17%
    77%
    0%
    23%
    77%
    0%
    23%
    100%
    0%
    0%
    83%
    0%
    17%
    40%
    0%
    60%
    80%
    0%
    20%
    89%
    0%
    11%
    100%
    0%
    0%
    75%
    0%
    25%
    63%
    0%
    37%
    78%
    0%
    22%
    78%
    0%
    22%
    80%
    4%
    16%
    84%
    0%
    16%
    20%
    0%
    80%
    80%
    0%
    20%

    Analyst Ratings for Technical Requirements Customize This Data Customize This Data

    53%
    0%
    47%
    53%
    0%
    47%

    User Sentiment Summary

    Excellent User Sentiment 205 reviews
    Great User Sentiment 51 reviews
    99%
    of users recommend this product

    ThinkReservations has a 'excellent' User Satisfaction Rating of 99% when considering 205 user reviews from 2 recognized software review sites.

    86%
    of users recommend this product

    Easy InnKeeping has a 'great' User Satisfaction Rating of 86% when considering 51 user reviews from 1 recognized software review sites.

    4.94 (104)
    n/a
    5.0 (101)
    4.3 (51)

    Awards

    ThinkReservations stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

    User Favorite Award

    SelectHub research analysts have evaluated Easy InnKeeping and concluded it earns best-in-class honors for Platform Capability.

    Platform Capability Award

    Synopsis of User Ratings and Reviews

    Streamlined Operations: ThinkReservations helps to simplify daily tasks through automation, such as guest confirmations and payment processing, allowing your team to focus on providing excellent guest service.
    Improved Efficiency: The platform offers tools to manage reservations, housekeeping, and guest communications, which can lead to more efficient operations and potentially reduce staffing costs.
    Enhanced Guest Experience: Features like online booking, mobile check-in, and automated messaging contribute to a smoother and more convenient guest experience, potentially leading to higher guest satisfaction and positive reviews.
    Data-Driven Insights: ThinkReservations provides reporting and analytics tools that offer valuable insights into your property's performance, enabling you to make informed decisions to optimize revenue and operations.
    Show more
    Streamlined Operations: Many users appreciate Easy InnKeeping's intuitive design, which simplifies complex tasks like managing bookings, scheduling housekeeping, and tracking guest preferences. This leads to smoother daily operations and improved staff efficiency.
    Enhanced Guest Experience: Users frequently highlight the software's ability to personalize guest interactions. For example, the system can track guest preferences, enabling hotels to provide tailored services and amenities, ultimately boosting guest satisfaction and loyalty.
    Real-Time Data Insights: Easy InnKeeping provides users with readily accessible performance data, allowing for informed decision-making. Hotel managers can track key metrics like occupancy rates, revenue streams, and guest feedback, enabling them to identify areas for improvement and optimize their business strategies.
    Show more
    Limited Customization: Users have expressed frustration with the lack of flexibility in customizing certain features, such as modifying confirmation emails or creating unique packages.
    Reporting Limitations: Some users find the reporting capabilities to be somewhat restrictive, making it challenging to extract specific data or generate custom reports tailored to their needs.
    Integrations: While ThinkReservations offers some integrations, users have noted that it may not seamlessly integrate with all the tools and systems they use, potentially leading to workflow disruptions.
    Usability Concerns: A segment of users have mentioned that the interface can feel a bit clunky or outdated at times, impacting the overall user experience.
    Show more
    Limited Customization: Users express frustration over the inability to tailor the software to their specific needs, particularly in areas like reporting and user roles.
    Occasional Bugs and Glitches: Some users report encountering occasional software bugs and glitches that disrupt their workflow, such as issues with payment processing and reservation management.
    Customer Support Concerns: A few users have mentioned difficulties reaching customer support or experiencing delays in getting issues resolved, leading to frustration and downtime.
    Show more

    ThinkReservations has garnered a mixed bag of feedback over the past year. Users appreciate its robust features, particularly its channel management capabilities, which streamline the process of managing bookings across various platforms like Booking.com and Expedia. The software's comprehensive reporting tools also receive praise for providing valuable insights into business performance. However, several users express frustration with the platform's clunky interface and steep learning curve, finding it cumbersome to navigate and master. ThinkReservations' pricing structure, which involves add-on modules for certain features, also draws criticism for being expensive compared to competitors who offer more inclusive packages. ThinkReservations distinguishes itself with its strong focus on independent properties and its commitment to data security, appealing to hoteliers who prioritize these aspects. The platform's direct booking capabilities and integration with local payment gateways further enhance its suitability for independent hotels. However, its limitations in handling complex group bookings and its lack of certain advanced marketing features might deter larger hotel chains or those with extensive marketing needs. In conclusion, ThinkReservations seems like a good fit for independent boutique hotels and B&Bs seeking a reliable and secure solution with robust channel management and reporting capabilities. However, properties requiring a user-friendly interface, advanced marketing tools, or extensive group booking functionality might want to explore other options. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and reviews before making a decision.

    Show more

    Is Easy InnKeeping truly an "easy" solution for hoteliers, or will it leave you feeling like you're stuck in the lobby? Recent user reviews suggest Easy InnKeeping is a breath of fresh air for smaller lodging businesses like bed and breakfasts and inns with under 100 rooms. Users rave about the platform's user-friendliness, highlighting its intuitive design and ease of setup, even for those who aren't tech-savvy. A standout feature is the ability to customize extra person rates for adults and children, something many competitors lack. Users also appreciate the robust customer support and reliable uptime. However, some users point out that the software can be sluggish at times and requires a stable internet connection. While Easy InnKeeping boasts a channel management feature, some users have reported issues with data syncing correctly from platforms like Expedia. Overall, Easy InnKeeping seems to be a good fit for smaller lodging businesses seeking an affordable and user-friendly solution, but larger hotels with more complex needs might need to look elsewhere.

    Show more

    Screenshots

    Top Alternatives in Hotel Management Software


    Cloudbeds

    Easy InnKeeping

    eZee Absolute

    Frontdesk Anywhere

    HotelKey

    Hotello

    Hotelogix

    InnGenius

    InnRoad

    Little Hotelier

    ResNexus

    Resort Data Processing

    RMS Cloud

    roomMaster

    SkyTouch

    WebRezPro

    Related Categories

    Head-to-Head Comparison

    WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

    Compare products
    Comparison Report
    Just drag this link to the bookmark bar.
    ?
    Table settings