Our analysts compared SkyTouch vs RMS Cloud based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
among all Hotel Management Software
SkyTouch has a 'great' User Satisfaction Rating of 86% when considering 197 user reviews from 3 recognized software review sites.
RMS Cloud has a 'great' User Satisfaction Rating of 88% when considering 351 user reviews from 2 recognized software review sites.
SelectHub research analysts have evaluated SkyTouch and concluded it earns best-in-class honors for Channel Management and Groups and Allotment Management.
SelectHub research analysts have evaluated RMS Cloud and concluded it earns best-in-class honors for Platform Capability.
Is SkyTouch the software solution that will make your hotel business soar to new heights? Recent user reviews from the past year suggest that while SkyTouch offers a solid foundation for managing day-to-day hotel operations, it may not be the most innovative or feature-rich option available. Users appreciate its user-friendly interface and reliable customer support, finding it easier to navigate than more complex systems like Opera. However, some users have expressed frustration with the software's limitations, particularly in areas like reporting and customization. For example, generating detailed reports for analyzing revenue trends or guest demographics can be cumbersome, and tailoring the software to specific hotel needs may require significant workarounds. These limitations make SkyTouch a suitable choice for smaller, independent hotels that prioritize ease of use and affordability over advanced features. Larger hotels or chains with more complex operational requirements might find SkyTouch's capabilities too restrictive. Ultimately, SkyTouch provides a decent starting point for managing a hotel, but it may not be the "sky's the limit" solution for businesses seeking cutting-edge technology and comprehensive functionality.
RMS Cloud is an end-to-end platform that specializes in property management in the hospitality industry. According to reviews, it has an easy-to-use UI and helps streamline marketing, booking, payment, communication and accounting workflows from a unified platform. The vendor is also known for providing quick and helpful support. However, the solution only offers phone support. It has a limited knowledge base of training materials, and platform configurations require technical expertise. In conclusion, RMS Cloud can be less efficient for not-so-tech-savvy single landlords but is ideal for growing hotel and property management businesses and enterprises.
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