Top roomMaster Alternatives & Competitors For 2024

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Looking for alternatives to roomMaster? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of roomMaster to leading industry alternatives like ResNexus, InnRoad, ThinkReservations, and Quore.

roomMaster Software Tool

Product Basics

roomMaster is a property management system that helps businesses satisfy guests and optimize their property’s profitability. Its front desk management module involves handling reservations, walkins, check-ins, check-outs and postings. It leverages data to derive useful insights for enhancing guest experiences and revenue. It manages revenue streams, payments, accounts and taxes with robust bookkeeping.
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ResNexus is a cloud-based solution that helps hotels, campgrounds, bed and breakfasts, lodges, and vacation rentals book reservations for their properties. It offers an online booking engine, an ADA-compliant website, OTA integrations and back-office management.

It helps show inventory on online marketing channels, streamline operations, set parameters for automatic yield management and automate booking-specific communication. Other attributes include reservation management, guest detail storage, secure payments and business data analysis.

Automated email marketing helps deliver promotions, specials and newsletters to guests, increasing return rate. Sort and collapse current bookings to remove unwanted gaps and open up availability for potential reservations through unit optimization.

It also provides a guest portal, contactless check-ins, reservations calendar and grid, housekeeping, front desk, retail add-ons, gift certificates, point-of-sale, dynamic pricing, credit card processing, and more.

The product offers per-month, quarterly and annual pricing options. Custom pricing is also available based on property size and season-specific demands.

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innRoad is a cloud-based property management system that is designed to meet hospitality industry requirements. It lets users create and manage reservations through mobile devices. It helps prioritize and assign housekeeping tasks to staff members based on guest arrival time. It empowers users to connect with leading online travel agents to sync rates and mitigate overbooking risks. Some of its modules include detailed reporting, multi-currency capabilities, surge alerts and more.

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ThinkReservations is a property management system that helps users save time and increase productivity. It automates and simplifies day-to-day business operations with comprehensive capabilities and reports to make data-driven decisions. Its reporting modules allow users to view reservation statistics, analyze booking pace, calculate taxes and reconcile payments.

Its dynamic booking engine has an intuitive interface to deliver a positive guest experience. The integrated channel manager partners with OTA’s in real time, and automatic rate adjustments drive revenue and increase profits.
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Quore is a cloud-based system that streamlines hospitality processes. It manages and resolves guest complaints and increases guest requests’ response time. It schedules, handles and tracks room cleaning, maintenance services and inspections. It drives real-time staff communication across properties.

It helps users make decisions using data trends to boost guest satisfaction. It tracks budgets across all expenses, accounts for invoices and adjusts spending based on forecasts.
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$195
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$135
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Mac
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Android
Chromebook
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Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
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Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
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FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#51

among all
Hotel Management Software

#7

among all
Hotel Management Software

#12

among all
Hotel Management Software

#11

among all
Hotel Management Software

#5

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

80
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71
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Rate Management
Groups and Allotment Management
Integrations and Extensibility
Platform Capability
Rate Management
Rate Management
Groups and Allotment Management
Platform Capability
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Groups and Allotment Management
Platform Capability
Rate Management
Channel Management
Housekeeping Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

roomMaster
ResNexus
InnRoad
ThinkReservations
Quore
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 81 79 91 57 73 93 74 77 71 81 82 81 80 98 93 54 84 80 67 75 95 70 89 98 73 75 80 50 76 85 37 91 80 74 85 20 0 25 50 75 100
83%
17%
83%
17%
67%
33%
50%
50%
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77%
23%
85%
15%
77%
23%
77%
23%
0%
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83%
17%
83%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
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60%
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33%
67%
53%
47%
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100%

User Sentiment Summary

Great User Sentiment 57 reviews
Excellent User Sentiment 297 reviews
Excellent User Sentiment 417 reviews
Excellent User Sentiment 205 reviews
Excellent User Sentiment 27 reviews
84%
of users recommend this product

roomMaster has a 'great' User Satisfaction Rating of 84% when considering 57 user reviews from 2 recognized software review sites.

96%
of users recommend this product

ResNexus has a 'excellent' User Satisfaction Rating of 96% when considering 297 user reviews from 2 recognized software review sites.

90%
of users recommend this product

InnRoad has a 'excellent' User Satisfaction Rating of 90% when considering 417 user reviews from 3 recognized software review sites.

99%
of users recommend this product

ThinkReservations has a 'excellent' User Satisfaction Rating of 99% when considering 205 user reviews from 2 recognized software review sites.

91%
of users recommend this product

Quore has a 'excellent' User Satisfaction Rating of 91% when considering 27 user reviews from 2 recognized software review sites.

4.2 (4)
4.5 (12)
2.5 (2)
n/a
4.3 (14)
n/a
4.8 (285)
4.51 (218)
4.94 (104)
n/a
4.2 (53)
n/a
4.5 (197)
5.0 (101)
4.8 (13)

Awards

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User Favorite Award
User Favorite Award
User Favorite Award
User Favorite Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Users praise roomMaster for its user-friendly design, making it easy to navigate and perform tasks efficiently.
Comprehensive Features: From reservation management to reporting and guest history tracking, roomMaster offers a wide array of tools to handle various hotel operations.
Reliable Performance: Users appreciate the system's stability and dependability in managing day-to-day hotel operations smoothly.
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Booking Engine: The interface is highly customizable and integrates smoothly with existing property websites, according to 82% of reviews on the booking engine.
Customer Support: Every user is assigned a specialized point of contact for support to ensure better and faster responses, according to 89% of reviews on this aspect.
Reporting: 73% of users reviewing this feature said they were satisfied with the template library and ease of generating reports.
OTA Connections: Easily connects with every major OTA and maintains consistent data across every channel, according to 87% of reviews on OTA integrations.
Secondary Sources of Revenue: Supports ancillary income sources like gift shops, souvenir selling, restaurant POS and more, according to 81% of reviews on this aspect.
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Streamlined Operations: InnRoad offers a comprehensive suite of tools that can be used to manage all aspects of a hotel's operations, from reservations and housekeeping to accounting and reporting. This can help to save time and improve efficiency.
Improved Guest Experience: The platform includes features that can help hotels to provide a better guest experience, such as online booking, mobile check-in, and guest messaging. This can lead to increased guest satisfaction and loyalty.
Increased Revenue: InnRoad can help hotels to increase revenue by providing tools for managing rates and inventory, as well as by offering integrations with online travel agencies (OTAs). This can help hotels to attract more guests and generate more bookings.
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Streamlined Operations: ThinkReservations helps to simplify daily tasks through automation, such as guest confirmations and payment processing, allowing your team to focus on providing excellent guest service.
Improved Efficiency: The platform offers tools to manage reservations, housekeeping, and guest communications, which can lead to more efficient operations and potentially reduce staffing costs.
Enhanced Guest Experience: Features like online booking, mobile check-in, and automated messaging contribute to a smoother and more convenient guest experience, potentially leading to higher guest satisfaction and positive reviews.
Data-Driven Insights: ThinkReservations provides reporting and analytics tools that offer valuable insights into your property's performance, enabling you to make informed decisions to optimize revenue and operations.
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Streamlined Operations: Quore helps hotels manage tasks and communication more efficiently, reducing the need for multiple systems and improving overall workflow.
Improved Guest Experience: By centralizing guest requests and feedback, Quore allows hotels to respond quickly and proactively, enhancing guest satisfaction.
Data-Driven Insights: Quore provides valuable data on guest preferences and operational performance, enabling hotels to make informed decisions and optimize their services.
Enhanced Team Collaboration: Quore facilitates seamless communication and collaboration among hotel staff, improving team efficiency and productivity.
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Reporting limitations: Users express frustration with the inflexibility and limitations of the reporting features, making it difficult to extract specific data for analysis and decision-making.
User interface: The user interface is considered outdated and not intuitive, leading to a steeper learning curve and reduced efficiency for staff.
Integration challenges: Integrating roomMaster with other hotel systems, such as point-of-sale or revenue management systems, can be complex and may require extensive customization.
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Lengthy Implementation: Onboarding and implementation are time-consuming and require technical expertise, according to 93% of reviews on performance.
User Interface: 63% of reviews on the UI mentioned that it’s not intuitive and involves a steep learning curve.
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Limited Functionality: InnRoad may not be suitable for larger hotels or those with complex needs due to its limitations in features and integrations.
Usability Challenges: Users have reported that the software can be difficult to navigate and use, with a steep learning curve and a lack of intuitive design.
Customer Support Issues: Some users have expressed dissatisfaction with the level of customer support provided by InnRoad, citing slow response times and unhelpful support staff.
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Limited Customization: Users have expressed frustration with the lack of flexibility in customizing certain features, such as modifying confirmation emails or creating unique packages.
Reporting Limitations: Some users find the reporting capabilities to be somewhat restrictive, making it challenging to extract specific data or generate custom reports tailored to their needs.
Integrations: While ThinkReservations offers some integrations, users have noted that it may not seamlessly integrate with all the tools and systems they use, potentially leading to workflow disruptions.
Usability Concerns: A segment of users have mentioned that the interface can feel a bit clunky or outdated at times, impacting the overall user experience.
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Limited Integrations: Quore doesn't integrate with many popular hotel management systems, forcing users to manually input data or rely on workarounds.
Steep Learning Curve: The platform's interface can be complex and overwhelming for new users, requiring significant time and effort to master.
Lack of Customization: Quore's limited customization options can make it difficult to tailor the platform to specific hotel needs, leading to inefficiencies.
Customer Support Issues: Some users have reported slow response times and difficulty getting help from Quore's customer support team.
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Is roomMaster the master key to unlocking hotel management success? Users praise roomMaster for its user-friendly design, making it easy for staff to learn and use quickly. They also appreciate the comprehensive features, covering everything from reservations and guest check-in to accounting and marketing. This breadth of functionality allows hotels to manage most of their operations within a single system, streamlining workflows and reducing the need for multiple software solutions. Affordability is another highlighted strength, making it accessible to a wider range of hotels, including smaller independent properties. However, some users point out that while roomMaster caters well to smaller hotels, it may not have the advanced features required by larger chains or resorts with more complex needs. For instance, some users mention limitations in the reporting functionality or a desire for more robust integrations with third-party systems. Despite these drawbacks, users generally agree that roomMaster offers a solid foundation for managing day-to-day hotel operations, particularly for independent hotels, boutique properties, and smaller chains seeking an all-in-one solution that's both powerful and budget-friendly.

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ResNexus is a robust property management platform that helps property managers manage hotels, campgrounds, restaurants and rental properties of all sizes. It offers direct connections to OTAs and marketing channels to increase reservations and revenue.With customizable reports, users can track their retail sales, marketing efforts and utilities. The system helps add incremental value to the business by facilitating retail and souvenir sales at the property and online.The platform offers a customizable booking engine that can easily integrate with existing property websites. Many users appreciate the vendor’s one-on-one customer support. Additionally, emergency support after regular work hours can assist with urgent issues and incidents.The overall sentiment of the product is positive, but users complain about the onboarding and implementation process being time-consuming. Also, the UI isn’t intuitive and involves a steep learning curve.This feature-rich software is a good choice for medium and large-sized property management enterprises. However, it can be overwhelming for small businesses without adequate technical expertise.

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InnRoad has garnered a mixed bag of feedback from its users over the past year. Some hoteliers sing its praises for its user-friendly interface and its ability to streamline hotel management tasks, leading to improved efficiency. On the flip side, others point out its hefty price tag and the absence of certain features as drawbacks. A recurring theme in positive reviews is the software's comprehensive reservation system, which seamlessly integrates with a hotel's website and automates connections with third-party booking platforms, minimizing the risk of overbooking or double-booking. Users also appreciate the ability to create packages and bundles with varying rate structures, catering to different guest preferences. However, some users find the interface, which relies heavily on small icons with minimal text, to have a steep learning curve initially. Despite this, the overall consensus is that InnRoad is a reliable and robust software solution for hotels seeking to enhance their operational efficiency. It's particularly well-suited for establishments that handle a high volume of bookings and require a system that can automate tasks and reduce manual errors.

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ThinkReservations has garnered a mixed bag of feedback over the past year. Users appreciate its robust features, particularly its channel management capabilities, which streamline the process of managing bookings across various platforms like Booking.com and Expedia. The software's comprehensive reporting tools also receive praise for providing valuable insights into business performance. However, several users express frustration with the platform's clunky interface and steep learning curve, finding it cumbersome to navigate and master. ThinkReservations' pricing structure, which involves add-on modules for certain features, also draws criticism for being expensive compared to competitors who offer more inclusive packages. ThinkReservations distinguishes itself with its strong focus on independent properties and its commitment to data security, appealing to hoteliers who prioritize these aspects. The platform's direct booking capabilities and integration with local payment gateways further enhance its suitability for independent hotels. However, its limitations in handling complex group bookings and its lack of certain advanced marketing features might deter larger hotel chains or those with extensive marketing needs. In conclusion, ThinkReservations seems like a good fit for independent boutique hotels and B&Bs seeking a reliable and secure solution with robust channel management and reporting capabilities. However, properties requiring a user-friendly interface, advanced marketing tools, or extensive group booking functionality might want to explore other options. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest updates and reviews before making a decision.

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Is Quore truly at the "core" of efficient hotel operations, or is it just another suite hoping to check in? User reviews from the past year paint a somewhat mixed picture. While many appreciate Quore's comprehensive approach to managing hotel tasks, some have voiced concerns about its complexity and occasional glitches. Fans of the software rave about its ability to streamline communication between departments, citing the example of maintenance requests being automatically routed to the appropriate staff member. This, they say, reduces response times and improves accountability. However, several users have pointed out that the sheer number of features can be overwhelming, especially for smaller hotels with limited staff. The learning curve is steep, and training new employees on the system can be time-consuming. Another sticking point is the occasional bug or system slowdown, which can disrupt operations, particularly during peak hours. What sets Quore apart, according to users, is its focus on data-driven insights. The platform provides detailed reports on everything from guest requests to staff productivity, allowing managers to identify areas for improvement. This granular level of analysis is invaluable for optimizing operations and boosting profitability. However, some users have expressed a desire for more customization options within the reporting dashboard. Overall, Quore seems best suited for larger hotels or hotel groups with dedicated staff and a strong technological infrastructure. Its comprehensive feature set and data-driven approach can be a game-changer for those willing to invest the time and resources to fully utilize its capabilities. However, smaller hotels with limited budgets and staff may find it overwhelming and expensive.

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