Top ResNexus Alternatives & Competitors For 2024

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Looking for alternatives to ResNexus? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of ResNexus to leading industry alternatives like Hotelogix, Easy InnKeeping, Resort Data Processing, and NewBook.

Product Basics

ResNexus is a cloud-based solution that helps hotels, campgrounds, bed and breakfasts, lodges, and vacation rentals book reservations for their properties. It offers an online booking engine, an ADA-compliant website, OTA integrations and back-office management.

It helps show inventory on online marketing channels, streamline operations, set parameters for automatic yield management and automate booking-specific communication. Other attributes include reservation management, guest detail storage, secure payments and business data analysis.

Automated email marketing helps deliver promotions, specials and newsletters to guests, increasing return rate. Sort and collapse current bookings to remove unwanted gaps and open up availability for potential reservations through unit optimization.

It also provides a guest portal, contactless check-ins, reservations calendar and grid, housekeeping, front desk, retail add-ons, gift certificates, point-of-sale, dynamic pricing, credit card processing, and more.

The product offers per-month, quarterly and annual pricing options. Custom pricing is also available based on property size and season-specific demands.

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Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status.

It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
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Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
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NewBook is a comprehensive software solution designed to streamline hotel management tasks, making it ideal for hotels, resorts, and property managers seeking efficiency and enhanced guest experiences. The platform offers a range of features including online booking, guest communication, and automated billing, which collectively simplify daily operations. Users appreciate its intuitive interface and robust reporting tools, which provide valuable insights into business performance.

One of the standout benefits of NewBook is its ability to integrate with various third-party applications, allowing for a seamless workflow. This flexibility makes it particularly suitable for properties of all sizes, from boutique hotels to large resorts. The software's cloud-based nature ensures accessibility from any device, enhancing convenience for managers on the go.

Pricing for NewBook typically varies based on the number of units managed and the specific features required, with options for monthly or annual payments. Compared to similar products, users often highlight NewBook's superior customer support and ease of use, which contribute to its strong reputation in the hotel management industry.

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Product Assistance

Documentation
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Live Online
Videos
Webinars
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Product Ranking

#7

among all
Hotel Management Software

#57

among all
Hotel Management Software

#76

among all
Hotel Management Software

#78

among all
Hotel Management Software

#23

among all
Hotel Management Software

Find out who the leaders are

Analyst Rating Summary

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91
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98
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Platform Capability
Rate Management
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Reporting
Platform Capability
Reservation and Loyalty Management
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management
Groups and Allotment Management
Platform Capability
Rate Management
Channel Management
Housekeeping Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ResNexus
Hotelogix
Easy InnKeeping
Resort Data Processing
NewBook
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 81 82 81 80 98 93 54 84 80 83 83 98 60 100 80 89 93 80 83 75 81 77 100 63 78 85 74 83 91 98 94 96 74 72 97 77 0 25 50 75 100
83%
17%
83%
17%
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17%
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15%
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15%
77%
23%
92%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 297 reviews
Great User Sentiment 396 reviews
Great User Sentiment 51 reviews
Great User Sentiment 82 reviews
Excellent User Sentiment 74 reviews
96%
of users recommend this product

ResNexus has a 'excellent' User Satisfaction Rating of 96% when considering 297 user reviews from 2 recognized software review sites.

87%
of users recommend this product

Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

86%
of users recommend this product

Easy InnKeeping has a 'great' User Satisfaction Rating of 86% when considering 51 user reviews from 1 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

98%
of users recommend this product

NewBook has a 'excellent' User Satisfaction Rating of 98% when considering 74 user reviews from 2 recognized software review sites.

n/a
4.4 (7)
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4.5 (12)
4.9 (4)
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4.7 (3)
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4.8 (285)
4.39 (224)
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4.86 (37)
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4.3 (161)
4.3 (51)
4.0 (79)
4.9 (37)

Awards

User Favorite Award
Platform Capability Award
Platform Capability Award
Front Desk Management Award
Reservation and Loyalty Management Award
User Favorite Award

Synopsis of User Ratings and Reviews

Booking Engine: The interface is highly customizable and integrates smoothly with existing property websites, according to 82% of reviews on the booking engine.
Customer Support: Every user is assigned a specialized point of contact for support to ensure better and faster responses, according to 89% of reviews on this aspect.
Reporting: 73% of users reviewing this feature said they were satisfied with the template library and ease of generating reports.
OTA Connections: Easily connects with every major OTA and maintains consistent data across every channel, according to 87% of reviews on OTA integrations.
Secondary Sources of Revenue: Supports ancillary income sources like gift shops, souvenir selling, restaurant POS and more, according to 81% of reviews on this aspect.
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Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.
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Streamlined Operations: Many users appreciate Easy InnKeeping's intuitive design, which simplifies complex tasks like managing bookings, scheduling housekeeping, and tracking guest preferences. This leads to smoother daily operations and improved staff efficiency.
Enhanced Guest Experience: Users frequently highlight the software's ability to personalize guest interactions. For example, the system can track guest preferences, enabling hotels to provide tailored services and amenities, ultimately boosting guest satisfaction and loyalty.
Real-Time Data Insights: Easy InnKeeping provides users with readily accessible performance data, allowing for informed decision-making. Hotel managers can track key metrics like occupancy rates, revenue streams, and guest feedback, enabling them to identify areas for improvement and optimize their business strategies.
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Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
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Streamlined Check-in/Check-out: Users appreciate the ease of managing guest check-ins and check-outs, with features like automated processes and digital key capabilities.
Centralized Guest Management: The ability to access and manage guest information from a single platform is a major plus, simplifying communication and record-keeping.
Real-time Reporting: Users find the real-time reporting features invaluable for tracking key performance indicators (KPIs) like occupancy rates and revenue, allowing for informed decision-making.
Improved Communication: NewBook's communication tools, such as automated messaging and guest surveys, help hotels enhance guest engagement and satisfaction.
Integration with Other Systems: The ability to integrate NewBook with other hotel management systems, like payment gateways and channel management platforms, streamlines operations and reduces manual tasks.
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Lengthy Implementation: Onboarding and implementation are time-consuming and require technical expertise, according to 93% of reviews on performance.
User Interface: 63% of reviews on the UI mentioned that it’s not intuitive and involves a steep learning curve.
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Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.
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Limited Customization: Users express frustration over the inability to tailor the software to their specific needs, particularly in areas like reporting and user roles.
Occasional Bugs and Glitches: Some users report encountering occasional software bugs and glitches that disrupt their workflow, such as issues with payment processing and reservation management.
Customer Support Concerns: A few users have mentioned difficulties reaching customer support or experiencing delays in getting issues resolved, leading to frustration and downtime.
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Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
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Limited Reporting Options: Some users have found the reporting features to be limited, making it difficult to track key performance indicators like occupancy rates and revenue per available room (RevPAR). For example, they may not be able to generate reports on specific date ranges or filter data by guest type.
Steep Learning Curve: The software's interface can be complex and require significant training for staff to master. This can lead to frustration and slow adoption, especially for smaller hotels with limited IT resources.
Integration Challenges: Integrating NewBook with other hotel systems, such as property management systems (PMS) or channel management platforms, can be challenging. This can lead to data inconsistencies and manual workarounds, increasing the risk of errors and reducing efficiency.
Lack of Mobile Functionality: Some users have reported that NewBook lacks robust mobile functionality, making it difficult for staff to manage tasks and access information on the go. This can be a significant drawback for hotels with a mobile workforce.
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ResNexus is a robust property management platform that helps property managers manage hotels, campgrounds, restaurants and rental properties of all sizes. It offers direct connections to OTAs and marketing channels to increase reservations and revenue.With customizable reports, users can track their retail sales, marketing efforts and utilities. The system helps add incremental value to the business by facilitating retail and souvenir sales at the property and online.The platform offers a customizable booking engine that can easily integrate with existing property websites. Many users appreciate the vendor’s one-on-one customer support. Additionally, emergency support after regular work hours can assist with urgent issues and incidents.The overall sentiment of the product is positive, but users complain about the onboarding and implementation process being time-consuming. Also, the UI isn’t intuitive and involves a steep learning curve.This feature-rich software is a good choice for medium and large-sized property management enterprises. However, it can be overwhelming for small businesses without adequate technical expertise.

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Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success. However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

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Is Easy InnKeeping truly an "easy" solution for hoteliers, or will it leave you feeling like you're stuck in the lobby? Recent user reviews suggest Easy InnKeeping is a breath of fresh air for smaller lodging businesses like bed and breakfasts and inns with under 100 rooms. Users rave about the platform's user-friendliness, highlighting its intuitive design and ease of setup, even for those who aren't tech-savvy. A standout feature is the ability to customize extra person rates for adults and children, something many competitors lack. Users also appreciate the robust customer support and reliable uptime. However, some users point out that the software can be sluggish at times and requires a stable internet connection. While Easy InnKeeping boasts a channel management feature, some users have reported issues with data syncing correctly from platforms like Expedia. Overall, Easy InnKeeping seems to be a good fit for smaller lodging businesses seeking an affordable and user-friendly solution, but larger hotels with more complex needs might need to look elsewhere.

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User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

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Is NewBook a breath of fresh air in the often stuffy world of hotel management software, or is it just another chapter in the same old story? While NewBook markets itself as a comprehensive solution for hotels, motels, hostels, and short-term rentals, user experiences over the past year have been mixed. A standout feature praised by many users is the integrated channel manager, which simplifies managing listings across multiple platforms, eliminating the need for separate booking engines. However, some users have reported that the learning curve for the software can be steep, particularly for those unfamiliar with property management systems. NewBook's SMS marketing tools, allowing for in-system guest upgrades, are seen as a plus for boosting revenue. However, some users have expressed frustration with occasional glitches and the lack of certain advanced reporting features found in competitor products. Overall, NewBook seems best suited for small to medium-sized accommodation businesses seeking an all-in-one solution with a strong focus on online bookings and guest communication, but those with complex operational needs might find it lacking in certain areas.

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