Little Hotelier vs Resort Data Processing

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Our analysts compared Little Hotelier vs Resort Data Processing based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Little Hotelier Software Tool

Product Basics

Little Hotelier is a property management solution for small hotels and guesthouses. It handles day-to-day operations such as managing bookings, processing check-ins and check-outs and initiating guest communications. It provides a seamless guest experience with automatic confirmation and pre and post-stay emails.

It allows users to compare up to ten competitors in a single dashboard, view and decide a competitive price to win in the local market. It ensures automatic synchronization across all booking channels to avoid double bookings.
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Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
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$104 Monthly
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Tailored to your specific needs
$500 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increase Digital Engagement: Advertise properties on more than 400 popular listing channels and track each channel’s performance. Maximize listing visibility through suggestions and insights from the yield management module. Update availability and rates across every distribution channel with a few clicks. 
  • Quickly Design Websites: Add content, select a template and launch a professional, mobile-optimized website without coding or technical expertise. 
  • Minimize costs: Eliminate the need for third-party reservation management systems by accepting direct bookings from the website or social media pages with a native booking engine. 
  • Reduce Manual Work: Automate recurring tasks like payment processing, listing updates, syncing calendars, report and invoice generation, bookkeeping, and more. 
  • Identify Opportunities: Automatically generate timely reports on operations, performances and transactions. Compare rates with competitors and receive intelligent suggestions to drive business growth and boost revenue. 
  • Add Custom Features: Access a library of third-party vendors and add unique functionalities like CRM, guest messaging, self-check-in kiosks, revenue management and more. 
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  • Enhanced Efficiency: Streamlines daily operations by automating routine tasks such as reservations, check-ins, and billing, allowing staff to focus on guest satisfaction.
  • Improved Guest Experience: Provides personalized service through detailed guest profiles, ensuring preferences and special requests are met consistently.
  • Centralized Data Management: Consolidates all property data into a single system, making it easier to access and manage information across departments.
  • Revenue Optimization: Utilizes dynamic pricing and yield management tools to maximize room rates and occupancy, boosting overall revenue.
  • Comprehensive Reporting: Generates detailed reports on various aspects of hotel operations, aiding in informed decision-making and strategic planning.
  • Seamless Integration: Integrates with other systems such as POS, CRM, and accounting software, ensuring smooth data flow and reducing manual entry errors.
  • Enhanced Security: Implements robust security measures to protect sensitive guest information and comply with data protection regulations.
  • Scalability: Adapts to the needs of properties of all sizes, from boutique hotels to large resorts, supporting growth and expansion.
  • Cost Savings: Reduces operational costs by minimizing manual processes and improving resource allocation.
  • Real-Time Updates: Provides real-time updates on room availability and status, enhancing coordination between front desk and housekeeping.
  • Guest Self-Service: Offers online booking and self-check-in options, catering to tech-savvy guests and reducing front desk congestion.
  • Enhanced Communication: Facilitates better communication between staff members through integrated messaging and task management features.
  • Customizable Solutions: Allows for customization to meet the unique needs of each property, ensuring a tailored fit for specific operational requirements.
  • Training and Support: Provides comprehensive training and ongoing support to ensure staff can effectively utilize the system and troubleshoot issues.
  • Environmental Impact: Reduces paper usage through digital records and automated processes, contributing to sustainability efforts.
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  • Booking Engine: Boost direct bookings by 43% according to the vendor website through a robust engine that supports multiple languages and currencies. Increase revenue by upselling customized services and products to guests. Offers seamless integration with third-party sites and provides metasearch visibility on channels like Google Ads. 
  • Automated Payments: Process payments and refunds efficiently from credit and virtual cards. Guests can pay through a contactless payment option. Encrypt sensitive information through PCI-DSS and PSD2 SCA compliance. Streamline payment history via automatic transaction recording. 
  • Real-Time Insights: Optimize performance through daily operational and distribution reports. With automated accounting, track average room rates and occupancy rates. Track competitor rates and compare prices between booking engines and OTAs. 
  • Front-Desk Management: Ensure hassle-free check-ins and check-outs with drag-and-drop calendars. Modify reservations based on availability across channels. Work through housekeeping tasks efficiently by leaving notes for changeover staff. Send automated pre and post-stay emails to improve guest experiences.  
  • Booking Channels: Connect with 400+ OTAs like Expedia, Airbnb and Agoda and increase bookings by 46 percent. Manage and track reservations on all channels from one place — leverage channel performance to customize rates for each channel using its yield management feature. Automatic booking engine updates prevent overbookings and double bookings. 
  • Website Automation: Enables users to create websites to deliver an immersive and seamless browsing experience at minimal cost. Personalize pages with the company logo. Automatic optimization drives more traffic. 
  • Mobile Adaptive: Get instant updates on reservation modifications and outstanding payments. Check-in and check-out guests easily with an intuitive mobile application. 
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  • Reservations: Allow users to make commission-free reservations. Manage all bookings from a single screen. Calculate packages for families, single rooms and multiple rooms. Check a guest’s history and customize the booking experience according to their preferences.  
  • Housekeeping: Forecast housekeeping requirements like the number of staff, history and schedule daily tasks. Estimate daily cleaning time and net inspection time. Assign and manage everyday duties with a status screen.  
  • Mobile Application: Allow users to make reservations using mobile phones and tablets. Incorporate them with booking engines, in-app texting, check-in and check-outs, increase efficiency and guest satisfaction. 
  • Dashboard: Manage all tasks efficiently with individual dashboards for housekeeping, front-office and more. Look at the information on a priority basis on a single screen. 
  • Integrated Payments: Accepts all credit cards. Process card authorizations, deposits from all devices. Fully PCI-DSS compliant. 
  • POS Systems: Uses the global distribution system, internet billing and phone switches to make instant payments. Increase hotel revenue from add-on services. 
  • Reporting Module: Offers over 400 types of editable reports that are adjustable to meet property's needs. Print reports, view them on-screen or export them to Adobe, Word, HTML, Excel and other formats. 
  • Automated Communication: Send pre-arrival and post-departure emails to all who make reservations, including guests, owners and travel agents. Customize the content according to the target audience. 
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Product Ranking

#25

among all
Hotel Management Software

#78

among all
Hotel Management Software

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Analyst Rating Summary

76
85
78
83
74
91
71
98
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Rate Management
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Little Hotelier
Resort Data Processing
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 78 74 71 37 87 97 67 77 77 83 91 98 94 96 74 72 97 77 0 25 50 75 100
83%
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77%
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83%
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17%
100%
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89%
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11%
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75%
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25%
67%
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33%
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75%
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96%
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4%
80%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

73%
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27%
60%
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40%

User Sentiment Summary

Great User Sentiment 217 reviews
Great User Sentiment 82 reviews
81%
of users recommend this product

Little Hotelier has a 'great' User Satisfaction Rating of 81% when considering 217 user reviews from 3 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

4.5 (4)
4.7 (3)
4.13 (142)
n/a
3.9 (71)
4.0 (79)

Awards

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SelectHub research analysts have evaluated Resort Data Processing and concluded it earns best-in-class honors for Front Desk Management and Reservation and Loyalty Management.

Front Desk Management Award
Reservation and Loyalty Management Award

Synopsis of User Ratings and Reviews

Booking Engine: The platform syncs information across every channel to avoid double bookings and wrong entries, according to 94% of users reviewing this aspect.
Channel Manager: 92% of reviews on omnichannel marketing mentioned that the software increases portfolio visibility and helps maintain a consistent brand experience.
Ease of Use: According to every review on ease of use, it offers an intuitive interface without any learning curve.
Administrative Module: It’s easy to manage daily maintenance tasks, maintain records and generate reports, according to 87% of users reviewing this feature.
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Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
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Customer Support: 59% of users reviewing the support suite said they weren’t satisfied with the unavailability of vendor support on weekends.
Complicated API: The system doesn’t offer personalized integrations, and its implementation with a pre-existing software stack is time-consuming, according to 73% of reviews on this aspect.
Mobile App: Users have limited access to information and tasks on the mobile app, according to 82% of reviews on this element.
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Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
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Little Hotelier allows users to quickly set up a digital storefront and turn leads into guests. It offers a powerful booking engine powered by SiteMinder. It’s easy to use and provides a basic but smart administrative module with an itemized history of tracked changes. Reviews noted that customer support is hit-and-miss. Despite live chat support and agile responses, customers complained about the unavailability of its service on weekends. It provides limited integrations, and the mobile app offers bare-minimum features. In conclusion, Little Hotelier is a perfect fit for single landlords and small property managers but is unsuitable for managers with an extensive portfolio.

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User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

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