HotelKey vs Hotelogix

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Our analysts compared HotelKey vs Hotelogix based on data from our 400+ point analysis of Hotel Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Hotel Key is a cloud-based property management system designed to enhance everyday hotel operations. It offers PMS, CRS, RMS and POS integrations with hardware integration, automated STR integration and property administration. Additionally, it can track order management, product management, vendors and purchase management and policy management.

Ease customer experience and enhance satisfaction with robust mobile applications. Facilitate digital check-ins, take orders and provide food services to guests. Manage groups with guided flows and a separate module with corporate rates and billing.
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Hotelogix is a cloud-based property management solution designed to automate business operations, increase occupancy and maximize revenue. It ensures real-time information flow between various departments. It controls business operations and processes from a central dashboard.

Its mobile-optimized web booking engine allows visitors to book rooms from their smartphones or tablets. It provides a personalized guest experience and empowers them to manage bookings, make reservations and payments, and send special requests for their stays.
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$4/Room, Monthly
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Tailored to your specific needs
$3.99/Room, Monthly
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Tailored to your specific needs
Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Better Time Keeping: Manage time with a robust system and a touchscreen-based UI. Use the shift management feature to give suitable break times. Integrate with barcode and pin code support.
  • Increase Efficiency: Optimize rates using rate calendars with statistics, budget comparisons, dynamic pricing and automated BAR switching. Use rate management plans for better organization and implement restrictions and overbooking controls.
  • Maximize Profit: Drive direct bookings through the property’s website and offer special promotions through the booking engine. Increase revenue with the distribution channels centralized tracking system.
  • Seamless Integrations: Use external solutions to track revenue, analytics and other services. Embed payment gateways in accounting systems and local property interfaces for a smoother everyday workflow.
  • Ease Organizational Burdens: Stay on top of everything with automated alerts and responses for special events, occupancy and revenue, set up email notifications, customize triggers based on specific arrangements.
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  • Consolidate Diverse Workflows: Gain centralized control over multi-property portfolios. Simplify operations by unifying marketing, booking, property management and reporting workflows in a single platform. 
  • Reach More Travelers: Target a global audience by marketing portfolio across multiple OTAs, ILS and GDS. Eliminate double entries by automating information syncing across all channels. 
  • Accept Direct Bookings: Avoid third-party booking commission and fees by using a native reservation engine to accept direct bookings from personal websites. 
  • Go Mobile: Manage operations on the go with a mobile app. Supports check-ins, check-outs, housekeeping operations, POS connections, chat portals and more. 
  • Enhance Decisions Making: Provides more than 100 report templates for tracking finances, housekeeping, occupancy, revenue, reservations, engagement and more. Export reports in PDF, CSV and Excel formats with a few clicks. 
  • Streamline Housekeeping: Track room statuses in a tabular format, assign tasks and execute maintenance processes across units using the housekeeping module with point and click controls. 
  • Improve Brand Reputation: Automate review collections from recently checked-out guests through partnerships with TripAdvisor and Review Express. Respond to feedback on a timely basis and showcase reviews on property listings to drive new bookings. 
  • Efficient Team Management: Onboard and train team members using an AI-powered coaching engine that provides module-wise tutorials and on-screen user manuals. 
  • Ensure Security: Prevent data loss and cyberattacks to ensure a secure payment environment with a PCI DSS compliant platform. Every interaction is TLS/SSL encrypted, and accessing the platform requires multi-factor authentication. 
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  • Reservations: Manage front desk tasks efficiently with guided workflows and centralized dashboards, Keep track of check-ins and check-outs, process departures and view in-house guests. Add a guest, book a room and extend or shorten a stay.
  • Housekeeping: Streamline workflow with room dashboards, housekeeping reports and configurable schedules. Customize schedules and guest preferences. View forecast reports, vacant room list and history. Identify and mark rooms according to priority.
  • Booking Engine: Tailor rate plans and special packages to meet demands. Personalize layouts and colors. Ease the booking process with a mobile-optimized booking engine.
  • Channel Manager: Optimize room management by connecting with all major OTAs and GDS platforms. Put rooms directly on Expedia, booking.com, makemytrip and Airbnb. Evaluate metrics from all channels to track revenue generation.
  • Room Administration: Manage room types by setting amenity and facility hierarchies. Control the rate plans according to room types. Set up negotiated rates and discounted rates. Automate rate updates based on source changes.
  • Inventory Management: Control multi-store stock with ease from different stores. Take account of all inventory. Add inventory from purchase orders and reconcile in real-time.
  • Dynamic Reports: Monitor a property’s progress through various immersive reporting modules and dashboards. View the real-time dashboard to track sales, payments and purchases. Compare last year’s stocks and movement with the current year.
  • Real-Time Analytics: Track inventory, occupancy, revenue, ADR, and RevPar to predict and decide on more accurate rates. View month-by-month statistics and compare budgets.
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  • Front-Desk Operations: Use a centralized dashboard to manage multiple bookings and room distribution and check-in and check-out guests. Send confirmation emails, follow-up for pending deposits and improve staff coordination. 
  • Housekeeping: Update room status and schedule cleaning, maintenance and repairs. Assign tasks to staff individually and track activity. 
  • Channel Manager: Integrate with OTAs to optimize room occupancy. Synchronize bookings across all channels to prevent double bookings. 
  • Booking Engine: Enable and track direct bookings through the hotel website. Accept online payments and provide add-on services. 
  • Insights: Generate daily, weekly, monthly and annual reports. Analyze the property’s current and past performance and predict market demand, occupancy and season trends. 
  • Integrations: Connect with the global distribution system, web booking engine widgets, email marketing and metasearch, social reviews and online reputation, finance and accounting and more. 
  • Point-of-Sale: Maximize revenue by leveraging the POS module. Get automatic updates on the front desk dashboard in real time. 
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Product Ranking

#45

among all
Hotel Management Software

#57

among all
Hotel Management Software

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Analyst Rating Summary

80
86
81
83
62
83
95
98
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Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Rate Management
Reporting
Platform Capability
Groups and Allotment Management
Reservation and Loyalty Management
Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

HotelKey
Hotelogix
+ Add Product + Add Product
Channel Management Front Desk Management Groups And Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation And Loyalty Management Revenue Management 81 62 95 77 89 87 86 91 80 83 83 98 60 100 80 89 93 80 0 25 50 75 100
83%
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17%
83%
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17%
62%
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38%
85%
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15%
100%
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100%
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80%
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20%
60%
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40%
89%
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11%
100%
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88%
0%
12%
75%
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25%
89%
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11%
89%
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11%
92%
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8%
92%
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8%
80%
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20%
80%
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20%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

53%
0%
47%
73%
0%
27%

User Sentiment Summary

Excellent User Sentiment 109 reviews
Great User Sentiment 396 reviews
94%
of users recommend this product

HotelKey has a 'excellent' User Satisfaction Rating of 94% when considering 109 user reviews from 2 recognized software review sites.

87%
of users recommend this product

Hotelogix has a 'great' User Satisfaction Rating of 87% when considering 396 user reviews from 4 recognized software review sites.

n/a
4.4 (7)
n/a
4.9 (4)
4.68 (72)
4.39 (224)
4.8 (37)
4.3 (161)

Awards

HotelKey stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Hotelogix and concluded it earns best-in-class honors for Platform Capability.

Platform Capability Award

Synopsis of User Ratings and Reviews

Streamlined Operations: Users praise HotelKey for simplifying complex tasks like managing reservations, guest check-in/out, and housekeeping, ultimately saving time and boosting staff efficiency.
Improved Guest Experience: The platform's intuitive design and features like mobile check-in and digital concierge services contribute to a more seamless and enjoyable guest experience, leading to positive reviews and repeat bookings.
Real-time Data Insights: HotelKey provides hoteliers with valuable data on occupancy rates, revenue streams, and guest preferences, enabling data-driven decisions for optimizing pricing, marketing strategies, and overall hotel performance.
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Streamlined Operations: Users praise Hotelogix for simplifying tasks like managing bookings, tracking guest preferences, and automating billing, which frees up staff to focus on guest satisfaction.
Intuitive Interface: Hotelogix is lauded for its user-friendly design, making it easy for staff to learn and use, even those with limited technical expertise. This reduces training time and increases efficiency.
Boosted Revenue: Users report that Hotelogix helps them optimize pricing, manage multiple distribution channels, and reduce booking errors, ultimately leading to increased revenue.
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Limited Integrations: HotelKey doesn't integrate well with other hotel management systems, making it difficult to manage all aspects of the business from one central platform.
Reporting Deficiencies: Users have reported that the reporting features are not robust enough to provide detailed insights into hotel performance.
Customer Support Concerns: Some users have expressed frustration with the responsiveness and effectiveness of HotelKey's customer support team.
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Limited Integrations: Hotelogix has limited integration options with other software, which can be a major drawback for hotels that rely on multiple systems to manage their operations.
Reporting Functionality: Users have reported that the reporting functionality in Hotelogix is not as robust as they would like, making it difficult to get a clear picture of their hotel's performance.
Customer Support: Some users have expressed frustration with the level of customer support provided by Hotelogix, citing slow response times and unhelpful solutions.
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Is HotelKey the 'key' to unlocking success in the hospitality industry? User reviews from the past year suggest it might be, but with some caveats. Many users praise HotelKey for its user-friendly interface, particularly highlighting its intuitive design that makes it easy for staff to learn and use quickly. This is especially important in the fast-paced hospitality environment where time is of the essence. Several users also appreciate the software's robust reporting features, which provide valuable insights into hotel performance and help identify areas for improvement. However, some users have expressed frustration with occasional software glitches and limited customer support responsiveness. Compared to competitors like Cloudbeds and Guesty, HotelKey is often lauded for its affordability, making it an attractive option for smaller hotels or those with tighter budgets. Its focus on core hotel management features, without unnecessary bells and whistles, is also seen as a strength by some users who prefer a streamlined and efficient system. However, this can also be a drawback for larger hotels or those requiring more advanced features, such as revenue management or guest engagement tools. Overall, HotelKey seems best suited for small to medium-sized hotels that prioritize ease of use, affordability, and efficient core functionality over a wider range of advanced features.

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Is Hotelogix the "key" to unlocking your hotel's full potential? User reviews from the past year suggest that Hotelogix is a robust hotel management software, particularly favored by small to mid-sized properties. Users praise its intuitive interface and comprehensive features, covering everything from reservations and guest management to marketing and reporting. For example, the software's ability to integrate with various online travel agents (OTAs) like Booking.com and Expedia helps streamline bookings and maximize occupancy rates. This is a crucial advantage in today's digital age, where online visibility is paramount for success. However, some users have pointed out that the initial setup can be somewhat challenging, and customer support response times could be improved. While Hotelogix offers a wide range of features, some users find that certain functionalities, like reporting, could be more robust and user-friendly. Despite these drawbacks, many users find Hotelogix to be a valuable tool that simplifies hotel operations and enhances guest experiences. Its cloud-based nature allows for accessibility from any device, making it ideal for managers on the go. Ultimately, Hotelogix appears to be a solid choice for independent hotels and small chains seeking a comprehensive and affordable solution to streamline their operations and boost online visibility.

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Screenshots

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