Top Frontdesk Anywhere Alternatives & Competitors For 2024

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Looking for alternatives to Frontdesk Anywhere? Many users crave user-friendly and feature-rich solutions for tasks like Platform Capability, Groups and Allotment Management, and Rate Management. Leveraging crowdsourced data from over 1,000 real Hotel Management Software selection projects based on 400+ capabilities, we present a comparison of Frontdesk Anywhere to leading industry alternatives like Cloudbeds, Easy InnKeeping, Resort Data Processing, and NewBook.

Frontdesk Anywhere Software Tool

Product Basics

Frontdesk Anywhere is a cloud-based platform that provides instant solutions to generate revenue, boost guests’ experience, and streamline operations for hoteliers across the industry. It offers an inventory model to maximize online sales using two-way connectivity via OTAs, GDS and more.

Its commission-free internet booking engine is available anytime, anywhere and is accessible from any internet-connected device.
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Cloudbeds is a cloud-based property management solution designed to help hoteliers save time and increase revenue and customer satisfaction. It enables users to handle the entire property from an easy-to-use interface. It provides a robust channel manager to manage bookings seamlessly.

It offers a pricing intelligence engine to automate rate management strategies across different channels, saving time and driving profits. Its dashboard provides a bird’s eye view of properties across various locations and helps maximize occupancy and revenue using real-time data.
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Easy InnKeeping is GraceSoft’s flagship cloud-based property management system. The solution is a popular choice across continents like North America, the Caribbean, South America, Europe, Singapore and Southeast Asia. With a robust reservation calendar, easily control daily and weekly and monthly bookings, users can get an immersive visual display of housekeeping and payment status.

It allows direct guest billing for corporate guests using the advanced package. Create separate company accounts and send invoices directly to the host organization. Users can track purchases, staff time, budgets and inventory through a QuickBooks integration. Easily integrate with secure payment gateways, OTAs and Facebook.
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Resort data processing is a one-stop platform for managing all types of property. Streamline the booking experience with robust, intuitive technology. It works with resorts, vacation rentals, condominiums, motels, boutiques, independent hotels and more. It offers cloud-based and an on-premise option. The integrated booking engine with a built-in CMS makes it easy to book, upsell products and increase revenue.
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NewBook is a comprehensive software solution designed to streamline hotel management tasks, making it ideal for hotels, resorts, and property managers seeking efficiency and enhanced guest experiences. The platform offers a range of features including online booking, guest communication, and automated billing, which collectively simplify daily operations. Users appreciate its intuitive interface and robust reporting tools, which provide valuable insights into business performance.

One of the standout benefits of NewBook is its ability to integrate with various third-party applications, allowing for a seamless workflow. This flexibility makes it particularly suitable for properties of all sizes, from boutique hotels to large resorts. The software's cloud-based nature ensures accessibility from any device, enhancing convenience for managers on the go.

Pricing for NewBook typically varies based on the number of units managed and the specific features required, with options for monthly or annual payments. Compared to similar products, users often highlight NewBook's superior customer support and ease of use, which contribute to its strong reputation in the hotel management industry.

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Product Assistance

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Product Ranking

#85

among all
Hotel Management Software

#10

among all
Hotel Management Software

#76

among all
Hotel Management Software

#78

among all
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#23

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Hotel Management Software

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Analyst Rating Summary

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Revenue Management
Platform Capability
Rate Management
Groups and Allotment Management
Rate Management
Integrations and Extensibility
Platform Capability
Reservation and Loyalty Management
Platform Capability
Reservation and Loyalty Management
Groups and Allotment Management
Reservation and Loyalty Management
Platform Capability
Housekeeping Management
Front Desk Management
Groups and Allotment Management
Platform Capability
Rate Management
Channel Management
Housekeeping Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Frontdesk Anywhere
Cloudbeds
Easy InnKeeping
Resort Data Processing
NewBook
+ Add Product + Add Product
Channel Management Front Desk Management Groups and Allotment Management Housekeeping Management Platform Capability Rate Management Reporting Reservation and Loyalty Management Revenue Management 81 70 78 57 89 87 71 73 94 83 75 100 50 94 100 78 91 80 83 75 81 77 100 63 78 85 74 83 91 98 94 96 74 72 97 77 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 122 reviews
Excellent User Sentiment 446 reviews
Great User Sentiment 51 reviews
Great User Sentiment 82 reviews
Excellent User Sentiment 74 reviews
88%
of users recommend this product

Frontdesk Anywhere has a 'great' User Satisfaction Rating of 88% when considering 122 user reviews from 2 recognized software review sites.

90%
of users recommend this product

Cloudbeds has a 'excellent' User Satisfaction Rating of 90% when considering 446 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Easy InnKeeping has a 'great' User Satisfaction Rating of 86% when considering 51 user reviews from 1 recognized software review sites.

81%
of users recommend this product

Resort Data Processing has a 'great' User Satisfaction Rating of 81% when considering 82 user reviews from 2 recognized software review sites.

98%
of users recommend this product

NewBook has a 'excellent' User Satisfaction Rating of 98% when considering 74 user reviews from 2 recognized software review sites.

2.0 (1)
4.6 (12)
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4.7 (3)
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4.53 (270)
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4.86 (37)
4.4 (121)
4.5 (164)
4.3 (51)
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4.9 (37)

Awards

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User Favorite Award
Groups and Allotment Management Award
Rate Management Award
Integrations and Extensibility Award
Platform Capability Award
Front Desk Management Award
Reservation and Loyalty Management Award
User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Check-In/Check-Out: Users praise Frontdesk Anywhere for its intuitive design that simplifies guest registration, efficiently manages room assignments, and expedites the checkout process, saving time for both staff and guests.
Real-Time Room Availability: The system provides a constantly updated view of room availability, allowing staff to quickly respond to guest inquiries, manage bookings effectively, and prevent double-bookings.
Integrated Payment Processing: Frontdesk Anywhere securely processes payments directly through the platform, streamlining transactions and reducing the risk of errors associated with manual processing.
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Centralized System: Cloudbeds allows users to manage reservations, guest communications, housekeeping, and reporting all within one platform, eliminating the need for multiple software solutions.
Channel Management: The platform simplifies the management of room availability across various booking channels, including online travel agencies and the hotel's website, reducing the risk of overbooking and streamlining the reservation process.
Automation: Cloudbeds automates tasks such as guest communications, payment processing, and report generation, saving time and reducing the potential for human error.
Guest Engagement: Features like automated messaging and a guest portal enhance communication with guests, improving the overall guest experience.
Scalability: Cloudbeds is suitable for properties of all sizes, from small bed and breakfasts to large hotel chains, making it a flexible solution for businesses with growth aspirations.
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Streamlined Operations: Many users appreciate Easy InnKeeping's intuitive design, which simplifies complex tasks like managing bookings, scheduling housekeeping, and tracking guest preferences. This leads to smoother daily operations and improved staff efficiency.
Enhanced Guest Experience: Users frequently highlight the software's ability to personalize guest interactions. For example, the system can track guest preferences, enabling hotels to provide tailored services and amenities, ultimately boosting guest satisfaction and loyalty.
Real-Time Data Insights: Easy InnKeeping provides users with readily accessible performance data, allowing for informed decision-making. Hotel managers can track key metrics like occupancy rates, revenue streams, and guest feedback, enabling them to identify areas for improvement and optimize their business strategies.
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Improved Guest Experience: Resort Data Processing can tailor guest experiences, such as remembering guest preferences for room temperature or offering personalized dining recommendations.
Streamlined Operations: The system can automate tasks like managing room availability, simplifying check-in/check-out processes, and tracking housekeeping schedules, freeing up staff for other tasks.
Data-Driven Insights: Resort Data Processing provides valuable data on guest behavior and preferences, enabling hotels to optimize pricing strategies, marketing campaigns, and staffing decisions.
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Streamlined Check-in/Check-out: Users appreciate the ease of managing guest check-ins and check-outs, with features like automated processes and digital key capabilities.
Centralized Guest Management: The ability to access and manage guest information from a single platform is a major plus, simplifying communication and record-keeping.
Real-time Reporting: Users find the real-time reporting features invaluable for tracking key performance indicators (KPIs) like occupancy rates and revenue, allowing for informed decision-making.
Improved Communication: NewBook's communication tools, such as automated messaging and guest surveys, help hotels enhance guest engagement and satisfaction.
Integration with Other Systems: The ability to integrate NewBook with other hotel management systems, like payment gateways and channel management platforms, streamlines operations and reduces manual tasks.
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Limited Customization: Users express frustration over the inflexibility of the software, particularly when it comes to tailoring it to their specific hotel's needs. For example, they find it challenging to modify reservation confirmation emails or adjust the layout of invoices.
Reporting Shortcomings: The reporting functionality is considered inadequate by some users. They desire more comprehensive and detailed reports, particularly for financial analysis and tracking revenue streams. For instance, they find it difficult to generate reports that provide a clear overview of revenue generated from different booking channels.
Occasional Performance Issues: Some users report experiencing occasional slowdowns or glitches within the system, especially during peak hours or when dealing with a high volume of reservations. This can lead to delays and frustration for both staff and guests.
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Limited Customization: Cloudbeds' user interface can be challenging to customize to specific hotel workflows, leading to inefficiencies and workarounds. For instance, tailoring reports or modifying reservation displays might require technical expertise or additional development.
Learning Curve: The platform's extensive features and functionalities can present a steep learning curve for new users, potentially requiring significant training and onboarding time for hotel staff to become proficient.
Integrations: While Cloudbeds offers various integrations, some users report limitations or challenges with specific third-party tools, potentially impacting data synchronization or workflow automation.
Customer Support: Response times and resolution effectiveness can vary, leading to potential delays in addressing critical issues or obtaining necessary assistance.
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Limited Customization: Users express frustration over the inability to tailor the software to their specific needs, particularly in areas like reporting and user roles.
Occasional Bugs and Glitches: Some users report encountering occasional software bugs and glitches that disrupt their workflow, such as issues with payment processing and reservation management.
Customer Support Concerns: A few users have mentioned difficulties reaching customer support or experiencing delays in getting issues resolved, leading to frustration and downtime.
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Difficult to Use: Users have reported the system to be unintuitive and difficult to navigate, leading to frustration and wasted time.
Limited Reporting Functionality: Some users have expressed dissatisfaction with the limited reporting options available, making it challenging to extract meaningful insights from their data.
Lack of Integration Options: The lack of seamless integration with other commonly used hotel management software can create data silos and hinder operational efficiency.
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Limited Reporting Options: Some users have found the reporting features to be limited, making it difficult to track key performance indicators like occupancy rates and revenue per available room (RevPAR). For example, they may not be able to generate reports on specific date ranges or filter data by guest type.
Steep Learning Curve: The software's interface can be complex and require significant training for staff to master. This can lead to frustration and slow adoption, especially for smaller hotels with limited IT resources.
Integration Challenges: Integrating NewBook with other hotel systems, such as property management systems (PMS) or channel management platforms, can be challenging. This can lead to data inconsistencies and manual workarounds, increasing the risk of errors and reducing efficiency.
Lack of Mobile Functionality: Some users have reported that NewBook lacks robust mobile functionality, making it difficult for staff to manage tasks and access information on the go. This can be a significant drawback for hotels with a mobile workforce.
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Is Frontdesk Anywhere the front-runner for hoteliers seeking a software solution? User reviews from the last year suggest that Frontdesk Anywhere is a mixed bag, offering both compelling features and notable drawbacks. While users praise its ease of use and affordability, some have expressed concerns about its customer support and limited integrations with other systems. A key strength highlighted by users is Frontdesk Anywhere's intuitive interface, making it easy for staff to learn and use, even those with limited technical expertise. This is particularly important in the fast-paced hospitality industry where efficient operations are crucial. However, some users have reported difficulties in getting timely support when encountering technical issues, leading to frustration and downtime. Another differentiating factor is Frontdesk Anywhere's commission-based pricing model, which can be attractive to smaller hotels or those with limited budgets. This model allows hotels to avoid upfront costs and only pay when they generate bookings through the platform. However, this also means that hotels with high direct booking volumes might find other solutions more cost-effective. Overall, Frontdesk Anywhere seems best suited for smaller, independent hotels looking for an affordable and user-friendly solution. Larger hotels or those with more complex needs might find its limited integrations and customer support to be a hindrance.

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Has your hotel's software gone up in smoke? If so, Cloudbeds might be the answer to your prayers. Cloudbeds is a hotel management software that has been making waves in the hospitality industry, but what are users saying about it? Cloudbeds receives high praise for its user-friendly interface and intuitive design, making it a breeze for hotel staff to navigate and manage daily operations. The software's comprehensive suite of features, including reservation management, channel management, and guest engagement tools, eliminates the need for multiple disjointed systems. Users particularly appreciate the channel manager's ability to seamlessly connect with over 300 distribution channels, streamlining the booking process and maximizing occupancy rates. Cloudbeds' pricing structure, based on the number of rooms, is lauded for its affordability and scalability, making it accessible to hotels of all sizes. However, some users have noted occasional glitches and a desire for more advanced reporting features. Cloudbeds distinguishes itself from competitors by offering an all-in-one solution that caters to various property types, from small bed and breakfasts to large hotel chains. Its robust functionality, combined with its ease of use and affordability, makes it a compelling choice for hoteliers seeking to optimize operations and enhance guest satisfaction. Cloudbeds is particularly well-suited for independent hotels and boutique properties looking for a comprehensive and cost-effective solution to manage their operations. Its scalability ensures that it can grow alongside a hotel's evolving needs, making it a valuable long-term investment.

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Is Easy InnKeeping truly an "easy" solution for hoteliers, or will it leave you feeling like you're stuck in the lobby? Recent user reviews suggest Easy InnKeeping is a breath of fresh air for smaller lodging businesses like bed and breakfasts and inns with under 100 rooms. Users rave about the platform's user-friendliness, highlighting its intuitive design and ease of setup, even for those who aren't tech-savvy. A standout feature is the ability to customize extra person rates for adults and children, something many competitors lack. Users also appreciate the robust customer support and reliable uptime. However, some users point out that the software can be sluggish at times and requires a stable internet connection. While Easy InnKeeping boasts a channel management feature, some users have reported issues with data syncing correctly from platforms like Expedia. Overall, Easy InnKeeping seems to be a good fit for smaller lodging businesses seeking an affordable and user-friendly solution, but larger hotels with more complex needs might need to look elsewhere.

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User reviews suggest Resort Data Processing is a powerful tool for managing a variety of hotel tasks, but its learning curve can be steep and its performance can be sluggish at times. Users praise its robust features and affordability, particularly compared to competitors like Easy InnKeeping and Frontdesk Anywhere. However, some users find the software's interface to be less intuitive than desired, requiring more time to become proficient. For example, one user noted the extensive customization options for reports, confirmations, and folios, but also mentioned the initial setup and configuration felt cumbersome. This suggests Resort Data Processing is best suited for hotels with dedicated staff who can invest the time to learn the system's intricacies. Smaller hotels with limited staff or those seeking a more plug-and-play solution might find other options more user-friendly. Overall, Resort Data Processing offers a comprehensive suite of features at a competitive price, but potential users should be prepared for a learning curve.

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Is NewBook a breath of fresh air in the often stuffy world of hotel management software, or is it just another chapter in the same old story? While NewBook markets itself as a comprehensive solution for hotels, motels, hostels, and short-term rentals, user experiences over the past year have been mixed. A standout feature praised by many users is the integrated channel manager, which simplifies managing listings across multiple platforms, eliminating the need for separate booking engines. However, some users have reported that the learning curve for the software can be steep, particularly for those unfamiliar with property management systems. NewBook's SMS marketing tools, allowing for in-system guest upgrades, are seen as a plus for boosting revenue. However, some users have expressed frustration with occasional glitches and the lack of certain advanced reporting features found in competitor products. Overall, NewBook seems best suited for small to medium-sized accommodation businesses seeking an all-in-one solution with a strong focus on online bookings and guest communication, but those with complex operational needs might find it lacking in certain areas.

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Top Alternatives in Hotel Management Software


Cloudbeds

Easy InnKeeping

eZee Absolute

HotelKey

Hotello

Hotelogix

InnGenius

InnRoad

Little Hotelier

ResNexus

Resort Data Processing

RMS Cloud

roomMaster

SkyTouch

ThinkReservations

WebRezPro

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