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Therap vs AdaCare

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Our analysts compared Therap vs AdaCare based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Therap Software Tool
AdaCare Software Tool
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Product Basics

Therap is an online EMR solution that offers compliance tracking, appointment scheduling, medical billing and initial assessments in one place. It streamlines processes, boosts efficiency, integrates service delivery aspects, connects people and facilitates secure information exchange.

It provides documentation and electronic records in long-term care services for people with developmental and intellectual disabilities. Users can improve communication between care professionals, administrators, quality assurance teams and families.
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AdaCare provides end-to-end solutions like scheduling, billing and invoicing, visit verification, charting and client management from one place. It schedules caregivers, client visits and efficiently matches caregiver skills with client requirements. It’s web-based and offers flexibility to work from anywhere.

Agencies can manage staff, scheduling, caregiver web connection, telephony, marketing and more. It suggests the best caregivers for clients based on geographical zones, skills and client home locations. Organizations can store staff records in a central place, track checklists and new employees’ skills and issue license expiry alerts. It sends schedules to caregivers in advance and issues alerts in case of late clock-ins and no-shows.
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$499 Annually
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Save Time: Streamline billing with electronic workflows and minimize recoupment time. Configure eligibility workflows, billing workflows and outcome tracking to speed up processes. 
  • Improve Client Outcomes: Document multiple eligibility determinations for each individual. Track client health status and progress and view statistical and longitudinal analysis. Use person-centered planning tools to support clients and family members to improve outcomes.  
  • Increase Visibility: View client documentation, patient health records, billing and analytics in real-time from any internet-accessible device. Get insights on incident reporting, data-driven outcomes, health tracking and demographics by exploring dashboard views. 
  • Streamline Documentation: Create workflows to optimize intake and speed up submission, review and approval. Access and upload data using the mobile app using built-in reporting options. 
  • Easy Accessibility: Communicate with team members remotely using the mobile app compatible with iOS and Android devices. View medication administrative records, scheduling, service details and outcome tracking. 
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  • Seamless Patient Management: Track patient information, appointments, medications, and care plans in one centralized location, ensuring comprehensive and coordinated care.
  • Improved Clinical Outcomes: Digitize patient records, enabling clinicians to access real-time data, monitor progress, and make informed decisions, leading to better health outcomes.
  • Enhanced Caregiver Communication: Facilitate secure communication between caregivers, patients, and families, promoting collaboration and ensuring timely care delivery.
  • Optimized Scheduling and Routing: Automate scheduling and optimize routes for caregivers, reducing administrative burden and improving efficiency in care delivery.
  • Accurate and Compliant Billing: Generate accurate and compliant invoices based on real-time patient data, streamlining billing processes and reducing revenue loss.
  • Comprehensive Reporting and Analytics: Track key performance indicators, analyze care trends, and generate customized reports, providing valuable insights for decision-making and quality improvement.
  • Mobile Accessibility: Access patient information, manage schedules, and communicate with colleagues on the go, empowering caregivers with real-time connectivity.
  • Reduced Paperwork and Administration: Digitize patient records and automate administrative tasks, freeing up caregiver time for patient care.
  • Increased Patient Satisfaction: Provide patients with convenient access to their care information, fostering trust and enhancing their overall experience.
  • Enhanced Compliance and Accreditation: Meet regulatory requirements and prepare for accreditation surveys with ease, ensuring compliance and quality standards.
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  • Audits and Quality Assurance: Customize settings to fit accreditation regulations and industry standards. Access detailed assessments, audit trails and analytics to ensure quality and compliance. 
  • Case Management: Access client documentation for in-person and virtual visits, established goals and billing information from one place. 
  • Electronic Billing: Manage documentation for direct services and claim reconciliations. Set custom billing rules for services offered. 
  • EHR: Communicate across an organization and keep track of important documents, forms, patient health records, medication records, billing and analytics in one place. Participate in a particular state’s Health Information Exchange. 
  • EVV: Adhere to the 21st Century CURES Act with electronic visit verification. Provide a mobile check-in application which includes date and time stamps, GPS location and electronic signatures. 
  • Employment and Benefit Tracking: Provide vocational rehab and community employment services. Offer job discovery tools and support while tracking applications, interviews and milestones. 
  • Incident Reporting and Management: Submit reports for on-the-job incidents and access tools for following up and investigating. Track discrepancies and data for incident trends. 
  • Individual Budgeting and Billing: Create and manage budgets by creating strategies and allocating funds. Allow budget proposal submissions and track spending against authorized funding. 
  • Information and Referral: Customize assessments and surveys to collect information relating to demographics, referral sources and caregivers. Assign tasks to team members and track trends in real time. 
  • Intake and Eligibility: Streamline HR services into one platform with online checklists and assessments. Manage individual candidate eligibility and access submissions for review. 
  • Mobile Applications: Access the software suite and communicate with coworkers remotely using any iOS or Android device. 
  • Performance Dashboard: View analytic dashboards for incident reporting, data-driven outcomes, health tracking, billing and demographics. Track data for a range of subcategories within each dashboard. 
  • Person-Centered Planning Tools: Access online tools to help create and implement plans to reach goals. Set strategies for carrying out plans. 
  • Priority & Waiting List Management: Create questionnaires to gather client information. Use waiting lists to organize applicants based on priority. 
  • Service, Goals and Outcome Tracking: Access client goals and plans, as well as progress notes using a mobile app or computer. Connect to billing and claim information to log services rendered at the point of contact. 
  • Waiver Slot Management: Check clients’ eligibility or status for Medicaid in real time. Access state regulations to manage priority placement or assist in transferring waivers. 
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  • Smart Scheduling: Match clients with caregivers while considering factors like geographical locations, skills and client home environments. Look for duty schedules, monitor client special needs and resolve conflicts while focusing on the big picture. Format daily or weekly itineraries according to caregiver requirements. Use a drag-and-drop option to resize visits while assigning them to a new time, date or caregiver. 
  • Marketing: Convert more leads into client admissions while following up consistently. Set goals while monitoring leads, new client admissions and revenue generated. Get direct leads from the website while receiving important updates like new admissions or leads. Generate reports to get in-depth insights into managing an individual case while looking at the bigger picture. 
  • Staff Management: Store staff records in one place while staying up-to-date and organized. Check staff licenses and certifications while getting updates on caregiver license expiry. Set individual hours for caregivers while being in the loop about their availability. 
  • Electronic Visit Verification: Automatically document caregiver clock-in and out from patient homes. Use instant timecards to save hours of mundane work every week. Integrate visits with scheduling to avoid re-entering data for billing and payroll. Let caregivers clock-in and out using smartphones or telephonic verification. 
  • Staff Portal: Let caregivers view schedules, maps, calendars and more. Restrict log-ins while deciding what caregivers can see. Allow caregivers to view visit lists and client contact information while accessing weekly itineraries. 
  • Bookkeeping: Prepare client billing by tracking visits, mileage and hours. Record caregiver data for every visit while generating payroll every pay period. Create reports or export billing data to Excel spreadsheets. Get a consolidated overview of the entire company or department-wise performance through built-in reports and business metrics.  
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Product Ranking

#1

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Home Health Software

#27

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Home Health Software

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User Sentiment Summary

Great User Sentiment 33 reviews
Excellent User Sentiment 162 reviews
85%
of users recommend this product

Therap has a 'great' User Satisfaction Rating of 85% when considering 33 user reviews from 2 recognized software review sites.

92%
of users recommend this product

AdaCare has a 'excellent' User Satisfaction Rating of 92% when considering 162 user reviews from 3 recognized software review sites.

4.2 (23)
4.0 (3)
n/a
4.64 (81)
4.4 (10)
4.6 (78)

Awards

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AdaCare stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Electronic Visit Verification: Users applaud Therap's integrated EVV features, highlighting how they streamline the verification process for home health visits and ensure accurate billing.
Simplified Scheduling: Therap's scheduling tools are praised for simplifying the often-complex task of coordinating home health visits, leading to fewer scheduling conflicts and improved caregiver utilization.
Improved Communication: Users consistently praise Therap's communication features, such as secure messaging and real-time updates, for fostering seamless information sharing between agencies, caregivers, and clients' families.
Reduced Paperwork: Therap's electronic documentation features are repeatedly commended for minimizing reliance on paper records, resulting in reduced administrative burden and improved record accuracy.
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Intuitive Interface: Users appreciate AdaCare's user-friendly design, which simplifies navigation and reduces training time.
Comprehensive Features: AdaCare offers a robust suite of tools tailored to home health agencies, including scheduling, billing, and patient management.
Streamlined Documentation: AdaCare's electronic documentation system eliminates paperwork and allows clinicians to capture patient data efficiently.
Mobile Accessibility: Users value the ability to access AdaCare remotely via mobile devices, enabling real-time updates and improved communication.
Exceptional Support: AdaCare's dedicated support team provides prompt and knowledgeable assistance, ensuring a smooth user experience.
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Steep Learning Curve: Users have reported that Therap's numerous features and clunky interface make it difficult to learn and navigate efficiently, especially for agencies transitioning from simpler software.
Cumbersome Documentation: Many users express frustration with the amount of clicking and scrolling required to complete documentation, impacting their workflow and efficiency.
Limited Customization: Agencies have noted their inability to tailor certain features or reports to their specific needs, limiting Therap's adaptability to diverse workflows.
Occasional Technical Issues: Users have mentioned experiencing occasional glitches, error messages, and slow loading times, which can disrupt workflow and cause frustration.
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Functionality limitations: Users report that the software lacks certain features that are essential for home health agencies, such as advanced wound care management and patient portals.
Inconsistent updates: Some users have experienced issues with software updates not being applied consistently, leading to confusion and disruption in their workflows.
Clunky user interface: The software's interface has been criticized for being outdated and difficult to navigate, resulting in reduced efficiency and increased frustration among users.
Integration challenges: Users have encountered difficulties integrating AdaCare with other software systems, leading to data silos and inefficient workflows.
Poor customer support: Some users have reported experiencing slow response times and unhelpful support from AdaCare's customer service team, leading to unresolved issues and frustration.
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Is Therap all it's cracked up to be, or does it fall flat? User reviews from the past year present a mixed bag when it comes to Therap's software for managing home health tasks. Some users appreciate specific features, like the robust documentation and scheduling tools, highlighting how these features save time and reduce errors. However, a recurring gripe among users is the platform's clunky interface and lack of intuitive design, with some even comparing it to outdated systems. This is particularly important because an intuitive interface is crucial for healthcare professionals who need to access information quickly and efficiently. While Therap offers a comprehensive suite of features, its user-friendliness seems to be a point of contention. This suggests that Therap might be best suited for larger agencies with dedicated IT support that can help staff navigate the complexities of the software, rather than smaller providers looking for a more intuitive, out-of-the-box solution.

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AdaCare has a lot of positive user reviews. It is a popular choice for home health agencies because it is easy to use and has a wide range of features. Users say that AdaCare is a good value for the price and that it has helped them to improve their efficiency and productivity. One user said that AdaCare "has streamlined our workflow and made it much easier to manage our patients." Another user said that AdaCare "is a great tool for managing patient care and billing." AdaCare compares favorably to similar products in terms of its ease of use, range of features, and value for the price. One of the key strengths of AdaCare is its user-friendly interface. Users say that AdaCare is easy to learn and navigate, even for those who are not familiar with home health software. AdaCare also has a wide range of features that are essential for home health agencies, such as patient management, scheduling, billing, and reporting. These features help agencies to manage their operations more efficiently and effectively. AdaCare is a good choice for home health agencies of all sizes. It is a scalable solution that can be customized to meet the needs of any agency. AdaCare is also affordable, making it a good option for agencies with limited budgets. Overall, AdaCare is a well-rounded home health software solution that is easy to use, feature-rich, and affordable. It is a good choice for home health agencies of all sizes.

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