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Sandata vs Complia Health

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Our analysts compared Sandata vs Complia Health based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Sandata Home Care is a comprehensive solution that streamlines operations and improves compliance through task automation, EVV, claims management and centralized data. Users can improve caregiver management and boost communication with automated scheduling and HIPAA-compliant messaging.

Agencies and managed care organizations can future-proof quality care by accommodating new reimbursement models as per industry needs. Seamless EVV implementation allows care providers to stay compliant while boosting payment processes with interoperability. It’s scalable and offers a mobile app for added accessibility.

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Complia Health is a web-based electronic medical record solution designed to optimize operational efficiency and improve caregiver and patient experiences. It integrates with desktop and mobile applications to streamline administration and enhance care coordination.

Users can access and share information from multiple systems to create efficient workflows. Other capabilities include scheduling, EVV, AI chatbots and revenue management. It is HIPAA compliant and follows federal requirements.
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Product Insights

  • Enhance Compliance: Meet 21st Century Cures Act regulations through Sandata's EVV (Electronic Visit Verification) features. Communicate with caregivers in the field through HIPAA-compliant instant messaging. Secure user logins with face and fingerprint identification.
  • Improve Caregiver Management: Optimize caregiver scheduling by assigning hours based on location, specialty and shift preference. Reduce administrative burden by automating processes and reducing manual data entry errors. Send caregivers alerts when certifications need renewal.
  • Streamline Billing and Revenue Cycle Management: Automate tasks like creating invoices, sending them to patients and receiving payments electronically. Utilize revenue cycle management services to minimize claim rejections and accelerate cash flow.
  • Optimize Documentation: Capture clinical and non-clinical information at the point of care with a mobile app. Eliminate paper duty sheets and charts by capturing tasks and visit details electronically with a centralized system.
  • Boost Communication: Improve communication between caregivers, agencies and physicians with real-time messaging and document tracking.
  • Increase Visibility: Gain real-time access to schedules, plans of care and client information. Access reporting tools and key performance indicators to track agency performance and identify areas for improvement.
  • Achieve Greater Accessibility: Use caregiver smartphones to log EVV, access visit details and view care plans in disconnected mode via the mobile app compatible with iOS or Android systems.
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  • Improved Patient Care: Streamlines scheduling and documentation, allowing caregivers to spend more time with patients and less on paperwork.
  • Enhanced Compliance: Ensures adherence to regulatory requirements through automated updates and comprehensive reporting tools.
  • Operational Efficiency: Reduces administrative overhead by automating routine tasks such as billing and payroll processing.
  • Data-Driven Insights: Provides real-time analytics and reporting to help organizations make informed decisions and improve service delivery.
  • Customizable Workflows: Adapts to the unique needs of each organization, allowing for tailored processes that enhance productivity.
  • Secure Data Management: Utilizes advanced encryption and security protocols to protect sensitive patient information.
  • Interoperability: Integrates seamlessly with other healthcare systems, ensuring smooth data exchange and continuity of care.
  • Scalability: Grows with your organization, accommodating increasing patient loads and expanding service offerings without compromising performance.
  • Enhanced Communication: Facilitates better coordination among care teams through integrated messaging and alert systems.
  • Cost Savings: Reduces operational costs by minimizing manual processes and optimizing resource allocation.
  • Patient Engagement: Offers tools for patient self-management and communication, improving patient satisfaction and outcomes.
  • Mobile Accessibility: Allows caregivers to access and update patient information on-the-go, enhancing flexibility and responsiveness.
  • Training and Support: Provides comprehensive training resources and ongoing support to ensure successful implementation and use.
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  • EVV: Get real-time insights into home visits with task capturing at the point of service, alerts for late arrivals or no shows, and visit approvals via eSignatures. Use mobile, telephonic or fixed technologies to verify visits.
  • Scheduling: View real-time data on open shifts, caregiver availability and shift preferences to auto-assign visits based on location, credentials and patient needs.
  • Mobile App: Access patient records, communicate with caregivers and view plans of care in the field using a secure, HIPAA-compliant app accessible from smartphones.
  • Electronic Billing: Create invoices and send them to patients via the platform. Receive payments electronically.
  • Integrated Payroll Management: Generate payroll data based on the caregiver’s documented visits. Integrate payroll processing into the platform. Receive alerts for payment errors and provide caregivers with electronic access to paystubs and W2 forms.
  • Documentation: Caregivers can access patient records virtually and document as needed from the point of care.
  • Authorization Management: View and filter authorizations for client coverage by fields like limitations, maximum hours per week and event codes. Manage caregiver hours by filtering expiring authorizations for a set date range.
  • Compliance Tools: Track caregiver and agency compliance using an audit log. Track updates and changes to agencies to manage the defense of records for compliance processes. Access security features for storing important information and reducing system misuse.
  • Claims Management: Avoid claim rejection by outsourcing eligibility checks to ensure patients are covered at the time of care. Minimize rejections by validating claims against EVV data, partnering with clearinghouses, using enhanced editing capabilities and validating claims against EVV data.
  • Reporting and Analytics: Generate custom reports to monitor caregiver management, financial performance and compliance. Receive quantitative data and supporting research to help manage agency performance and caregiver retention.
  • Plan of Care: View and document tasks at the point of care. Incorporate additional point-of-care features for caregivers, including remote charting and assessment collection.
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  • EVV: Verify visits in real-time using GPS coordinates and get certification via digital signatures. Integrate with scheduling and billing to validate shift times and process payroll efficiently. 
  • Scheduling: Optimize caregiver management by maximizing shift authorizations. Coordinate when open shifts are available and document schedule changes to improve staff utilization. 
  • Revenue Management: Automate and simplify complex billing processes. Increase claims acceptance and eliminate errors in billing. Access support for all payers and multiple payer mixes. 
  • AI Chatbot: Manage communication for caregiver coordination and physician and client engagement. Confirm client visits, caregiver shift acceptance and communicate schedule changes. 
  • Clinical Workflows: Increase diagnosis accuracy with real-time visibility of patient electronic health records and evidence-based decision support. Optimize workflows by automating manual processes and improving information flows using a point of care application. 
  • Integrations: Streamline operations by integrating patient electronic health records with clinical workflows and plans of care. 
  • Certifications: Notify caregivers about license expirations or new requirements and request physician signatures for orders. 
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Product Ranking

#31

among all
Home Health Software

#60

among all
Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 88 63 83 50 88 80 67 44 0 25 50 75 100
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Synopsis of User Ratings and Reviews

Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.
Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.
Optimized Cash Flow: Claims management features allow users to partner with clearing houses, manage authorizations and minimize coding errors and rejections.
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Streamlined Scheduling and Communication: Users appreciate the platform's ability to simplify scheduling and facilitate seamless communication between home health agencies and their staff. This leads to improved coordination and efficiency in delivering care.
Enhanced Documentation and Reporting: Complia Health's robust documentation features enable healthcare professionals to easily record patient information, track progress, and generate comprehensive reports. This streamlines administrative tasks and ensures accurate record-keeping.
Improved Patient Care Coordination: The platform's centralized system allows for better care coordination among various healthcare providers involved in a patient's care. This fosters a collaborative approach to home health services, leading to more holistic and effective patient care.
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High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.
Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.
Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.
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Difficult to Use: Users have reported that the software can be difficult to navigate and use, leading to frustration and wasted time.
Poor Customer Support: Some users have expressed dissatisfaction with the level of customer support provided, citing long wait times and unhelpful responses.
System Glitches: Technical issues and system glitches have been reported, causing disruptions to workflow and impacting productivity.
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Sandata Home Care is a software solution designed for home healthcare agencies of all sizes. It streamlines operations by automating tasks like scheduling, billing, payroll and documentation.Users can optimize employee scheduling by considering caregiver location, skills and preferences. Integrated payroll and electronic billing improve cash flow, free up administrative staff for other tasks and potentially reduce errors.Its three EVV technologies ensure accurate visit documentation and allow flexibility for caregivers and patients. Another important benefit to users is reduced claims rejections due to its partnership with clearinghouses, authorization management and EVV-verified data.While pricing details aren't publicly available, user reviews suggest Sandata might be cost-prohibitive for smaller agencies. Additionally, some users reported occasional glitches and frequent logouts with the mobile app.

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Is Complia Health really compliant with user needs? User reviews suggest that Complia Health is a popular choice for managing home healthcare tasks, but there are some caveats. Users praise the software's ease of use and automation features, which streamline scheduling, staffing, and referrals. Some users specifically highlight the intuitive interface and time-saving automation as major advantages over competitors. However, some users have expressed concerns about the software's customer support, citing slow response times and occasional difficulty reaching representatives. Despite these concerns, many users find that Complia Health's strengths outweigh its weaknesses, particularly its robust compliance tools, which help agencies navigate the complex regulatory landscape of home healthcare. Complia Health seems best suited for home healthcare agencies of all sizes that prioritize efficiency and compliance. Its automation features can significantly reduce administrative burden, allowing staff to focus on patient care. However, agencies that require highly responsive customer support may need to weigh this factor against the software's other benefits.

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Top Alternatives in Home Health Software

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