Home > Home Health Software > PointClickCare > PointClickCare vs WellSky Personal Care

PointClickCare vs WellSky Personal Care

Last Updated: November 18th, 2024

Our analysts compared PointClickCare vs WellSky Personal Care based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

Get Free Demo Demo Request Pricing Pricing

Product Basics

PointClickCare is a cloud-based integrated solution that helps long-term care practices of all sizes manage revenue cycles and point-of-care documentation while electronically validating patient visits. It simplifies various administrative tasks, including scheduling, billing, care planning and reporting. Businesses can use embedded financial capabilities to receive payments, submit claims and remain compliant.

It helps extended care providers optimize revenue and administrative workflows while managing the complete lifecycle of resident care. Care providers can take prompt decisions with instant insights while sharing them within their network to improve patient support. Features like Integrated billing, care services and administrative processes offer real-time visibility into the entire operation.

WellSky Personal Care (formerly known as ClearCare) is a web-based solution that offers integrated telephony, simplified scheduling, communication and marketing tools. It manages client-facing and back-end operations while offering support for applicant management, HR and financials, CRM and sales management.

It automates back-office tasks, and streamlines care planning while getting rid of manual billing practices, lengthy care journals and ineffective communication with staff, patients and their families. Its integrated module provides caregivers with streamlined access to their schedules and critical tasks that require prompt attention. Its family portal offers real-time access to critical information and care plans.

Undisclosed

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

$100/Active Client, Monthly

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Enhance Patient and Family Communication: Automate timely and relevant communication, fostering stronger patient-provider relationships and improving patient satisfaction.
Improve Revenue Management: Check eligibility verification and create workflows for claims management to minimize unpaid claims and reduce manual process. Use an in-built CRM to identify and target high-value referral sources to optimize revenue generation.
Reduce Documentation Time: Use electronic patient intake, referral management, medication management, integrated point-of-care documentation, and automated data capture to streamline clinical workflows and improve data accuracy.
Streamline Eligibility Verification: Pre-check insurance coverage in real time for multiple patients at a time. Batch-verify eligibility weekly to identify gaps in coverage, giving your staff time to follow up with patients and family members.

Improved Care Coordination: Streamlines communication between caregivers, clients, and family members, ensuring everyone is on the same page.
Enhanced Compliance: Helps agencies stay compliant with state and federal regulations through automated documentation and reporting features.
Increased Efficiency: Automates scheduling, billing, and payroll processes, reducing administrative workload and allowing staff to focus on patient care.
Real-Time Data Access: Provides caregivers with instant access to client information and care plans, enabling more informed decision-making.
Better Client Outcomes: Facilitates personalized care plans and timely interventions, leading to improved health outcomes for clients.
Cost Savings: Reduces operational costs by minimizing paperwork, errors, and redundancies, ultimately increasing the agency's profitability.
Enhanced Security: Utilizes robust data encryption and secure access controls to protect sensitive client information.
Scalability: Easily adapts to the growing needs of home health agencies, supporting expansion without significant additional investment.
Customizable Reporting: Offers tailored reporting options that help agencies track performance metrics and identify areas for improvement.
Improved Client Satisfaction: Enhances the overall client experience through efficient service delivery and transparent communication.
Mobile Accessibility: Allows caregivers to access the system from mobile devices, ensuring they have the information they need while on the go.
Streamlined Billing: Simplifies the billing process with integrated invoicing and payment tracking, reducing delays and errors.
Comprehensive Training Resources: Provides extensive training materials and support to ensure staff are proficient in using the software.
Data-Driven Insights: Leverages analytics to provide actionable insights, helping agencies make informed strategic decisions.
Reduced Turnover: Improves job satisfaction for caregivers by reducing administrative burdens and allowing them to focus on client care.

Scheduling: View all staff and patient schedules using a comprehensive and configurable scheduler and calendar. Make changes using a drag-and-drop tool to adjust appointments with extensive filtering capabilities.
Automated Care Messaging: Update your patients and their family members about appointments, health reviews and time-sensitive information using push notifications. Automate manual communication outreach and send targeted messages to staff via email, voice messages and texts.
Mobile App: Improve your staff’s efficiency by streamlining workflows with Companion, a mobile app that provides access to prioritized task lists, med pass and point of care documentation. Capture and bill unscheduled services remotely and share billing information to improve the accuracy of your documentation and invoicing.
CRM: Streamline your admission processes, manage referral sources, track marketing campaigns using digital workflows and integration with referral partners. Access embedded reporting so you can focus on high-value sources.
Document Management: Increase efficiency and compliance by electronically capturing all patient care documents and storing them in a centralized, secure location. Use automated tools to store and access documents. Streamline patient intake with auto-populated fields, templates and e-signatures. Access a dashboard with completion statuses and alerts when your patients’ documentation is complete or needs additional data.
Eligibility Verification: Save time by checking patient insurance coverage electronically and in batches. Minimize the risks of non payments by identifying potential coverage gaps so you can proactively address them with patients and their family members. Maximize revenue with historical data to identify the ideal mix of patients, so you can screen and accept the most profitable patients.
Medication Management: Manage all aspects of the medication lifecycle, including prescribing, dispensing, administration, and Med Pass monitoring with a single workflow. Integrate with pharmacies for streamlined electronic prescribing and refill requests.
General Ledger/Account Payable: Streamline your accounting at the end of the fiscal year by managing financial transactions and reports internally and integrating accounts receivable and billing with the clinical module. Review financial performance using embedded reports for GL, AP, 1099 Processing, and bank reconciliation.

Hospitalization Tracking: Monitor client admissions to foster relationships with acute care providers. Track client condition changes to avoid issues while preventing worsening health situations.
Applicant Tracking and Checks: Recruit, screen and hire caregivers as per requirements. Run candidate background checks with a few clicks.
Care Insights: UImprove health outcomes while driving new revenue using predictive analytics. Monitor changes in patient hospitalizations and conditions to prevent issues while forging relationships with acute care providers.
Caregiver Safety: Use the built-in caregiver safety program to ensure safety. Get competitive rates from popular insurance providers.
Caregiver Training: Train and manage caregivers with CareAcademy. Store caregiver and staff records securely as electronic data.
Scheduling: Automate scheduling tasks to avoid confusion while improving accuracy. Manage clients and caregivers in one place for better shift management. Coordinate home health and personal care at scale.
Mobile App and Telephony: Caregivers can use the mobile app to stay informed and connected to deliver improved care. Use telephony to verify caregiver check-ins and checkouts while creating timecards.
Billing, Payroll and Payments: Use an integrated payment processing system to invoice and collect payments. Save numerous billing hours by streamlining money collection while paying caregivers. Expedite third-party payments.
EVV: Use compliant solutions to verify patient visits. Store, report and collect data using customized forms.
E-Learning: Deliver role-based learning courses to agency staff. Let participants earn certifications to demonstrate up-to-date skills while learning at a comfortable pace.

Product Ranking

#2

among all
Home Health Software

#13

among all
Home Health Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data

Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

PointClickCare

WellSky Personal Care

+ Add Product + Add Product

88%

12%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

33%

67%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

79%

21%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

57%

43%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

100%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

83%

17%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

86%

14%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

58%

42%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

User Sentiment Summary

88%

of users recommend this product

PointClickCare has a 'great' User Satisfaction Rating of 88% when considering 53 user reviews from 4 recognized software review sites.

90%

of users recommend this product

WellSky Personal Care has a 'excellent' User Satisfaction Rating of 90% when considering 632 user reviews from 5 recognized software review sites.

4.3 (14)

5.0 (11)

4.3 (32)

4.5 (121)

n/a

4.47 (252)

5.0 (5)

4.5 (239)

5.0 (2)

3.9 (9)

Awards

Synopsis of User Ratings and Reviews

Easy-To-Use: Reviewers mentioned that the application is user-friendly and offers hassle-free navigation. The charting and EMAR systems are simple to learn and offer color-coded patient bars for better prioritization.

Functionality: It supports EHR, CRM, billing, point of care, accounting and scheduling from one place, said users who talked about the application’s all-in-one functionality.

Intuitive: Users who mentioned this feature said the solution is intuitive making it easy to find reports, monitor dashboards and navigate workflows.

Functionality: The comprehensive system manages scheduling, billing and HR functions while storing all crucial client information in one place. Caregivers can access their schedules and patient information remotely, noted 89% of users who mentioned the product’s functionality.

Reporting and Dashboards: The application offers user-friendly dashboards that can be set up to establish key performance indicators while reports can be customized as per needs, said 88% of users who talked about the product’s reporting capabilities.

Mobile App: Nearly 81% of reviewers emphasized that the product offers an intuitive mobile app that provides access to all caregiver appointments while allowing the ability to view open shifts and request hours.

Implementation: According to reviewers, the setup and implementation can be complex and time-consuming, however, once complete things run smoothly.

Customer Support: Reviewers noted that the system’s customer support is sluggish to respond to queries and issues, they advise visiting their online community platform, Pulse, for insights.

Lags: Some users said that the software encounters errors and lags occasionally, requiring strong internet connectivity to function well.

Integrations: The application allows integrations with limited third-party modules, noted 82% of users who talked about integrations.

Documentation: Nearly 79% of reviewers said that the system doesn’t support medical documentation functionality for labor law compliance.

Tags: The product doesn’t allow adding tags to messages while finding general log notes is difficult if not appropriately tagged, said approximately 85% of reviewers who talked about tags.

PointClickCare is a comprehensive healthcare solution for long-term and post-acute care providers. It enables users to streamline operations, improve patient care, and enhance financial performance with automation, digitization and workflows. Core functionalities include robust scheduling, comprehensive patient intake, and efficient claims management. Automating tasks like communication, documentation, and eligibility verification free up staff time for patient care.A notable feature is the integration of clinical and financial modules, enabling data-driven decision-making. However, users have reported implementation challenges and issues with customer support. Overall, the platform offers a user-friendly interface and comprehensive functionalities but potential users should carefully evaluate the total cost of ownership, including additional monthly costs for some modules.

WellSky Personal Care is an intuitive solution that manages scheduling, billing, payables, receivables and CRM while efficiently utilizing caregiver hours. It organizes all organizational and staff data for easy access while enhancing overall efficiency. Its user-friendly dashboards customize reports for informative insights, while analytics help strategic planning. However, the system doesn’t support medication documentation for labor law compliance, doesn’t allow tagging messages, has limited API connectivity with third-party modules and encounters glitches occasionally.

Screenshots

Top Alternatives in Home Health Software

AlayaCare

Alora

Axxess

CareVoyant

Casamba

Complia Health

Crescendo

HCHB

HEALTHCAREfirst

HealthWare

KanTime

MatrixCare

On Demand Homecare

WellSky Home Health

Related Categories

Care Coordination Software

EVV Software

Hospice Software

Long Term Care Software

Palliative Care Software

Private Duty Home Care Software

Senior Living Software

Care Coordination Software

EVV Software

Hospice Software

Palliative Care Software

Private Duty Home Care Software

Compare other software products using the SelectHub platform

Head-to-Head Comparison

PointClickCare VS AL Advantage

PointClickCare VS ALIS

PointClickCare VS AlayaCare

PointClickCare VS Alora

PointClickCare VS American HealthTech

PointClickCare VS Axxess

PointClickCare VS Cantata Health Solutions

PointClickCare VS CareVoyant

PointClickCare VS Carecenta

PointClickCare VS Caremerge

FAQ

How can I do a in-depth comparison of PointClickCare and WellSky Personal Care? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for Home Health Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which Home Health Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for Home Health Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics

Build Your Requirements

SelectHub Products Cost and Pricing Guide

Get Your Free Comparison Report

Table settings

Expand all details

Expand all scores

Collapsed view

Priority order