myUnity vs CareVoyant

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Our analysts compared myUnity vs CareVoyant based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

myUnity Software Tool

Product Basics

MyUnity is an intuitive and compliant point-of-care solution that offers people-centric EHR for hospice, home care, private care and pediatric facilities. It integrates the unique requirements of care settings while streamlining scheduling and intake, combining care transitions and managing billing and patient care for multiple settings.

It simplifies the conversion of clinical, financial and operational workflows by offering a single patient bill, single post-acute care plan, e-prescriptions, interoperability, e-faxing, online referral management and data analytics. Businesses can manage their cash flows and scale according to operational requirements.
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CareVoyant is a cloud-based health care solution designed to optimize operations for various home care agencies. It consolidates employee and patient records and eliminates duplicate data. Users can integrate scheduling and billing with a Plan of Care and OASIS to ensure compliance.

Reports and dashboards offer real-time information allowing users to take corrective action efficiently. Other capabilities include HIPAA compliant messaging, electronic visit verification, continuous care flow sheets and medical billing.
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Product Insights

  • Improved Patient Care: myUnity streamlines patient information, allowing healthcare providers to access comprehensive records quickly, which enhances the quality of care delivered.
  • Increased Efficiency: Automating routine tasks such as scheduling and billing reduces administrative workload, freeing up staff to focus on patient care.
  • Regulatory Compliance: The software ensures adherence to industry regulations by providing up-to-date compliance tools and documentation, minimizing the risk of legal issues.
  • Enhanced Communication: myUnity facilitates better communication between healthcare teams through integrated messaging and collaboration tools, ensuring everyone is on the same page.
  • Data-Driven Decisions: With robust analytics and reporting features, myUnity helps organizations make informed decisions based on real-time data and trends.
  • Cost Savings: By reducing manual processes and errors, myUnity helps organizations save on operational costs and improve their bottom line.
  • Patient Engagement: The platform includes features that allow patients to access their own health information and communicate with their care team, fostering a more engaged and informed patient population.
  • Scalability: myUnity is designed to grow with your organization, accommodating increasing patient loads and expanding service lines without compromising performance.
  • Customizable Workflows: The software allows for tailored workflows that match the specific needs of your organization, improving overall efficiency and user satisfaction.
  • Interoperability: myUnity integrates seamlessly with other healthcare systems and devices, ensuring a cohesive and comprehensive approach to patient care.
  • Real-Time Updates: The platform provides real-time updates on patient status and care plans, enabling timely interventions and adjustments to treatment.
  • Reduced Paperwork: Digital documentation and electronic signatures reduce the need for physical paperwork, streamlining processes and reducing the risk of lost or incomplete records.
  • Staff Training and Support: myUnity offers extensive training resources and customer support, ensuring that staff can effectively utilize the software and troubleshoot any issues that arise.
  • Security and Privacy: The software employs advanced security measures to protect patient data, ensuring compliance with HIPAA and other privacy regulations.
  • Mobile Accessibility: myUnity's mobile-friendly design allows healthcare providers to access patient information and perform tasks on-the-go, enhancing flexibility and responsiveness.
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  • Improved Efficiency: CareVoyant streamlines administrative tasks, such as scheduling, billing, and payroll, allowing your team to dedicate more time to patient care. For instance, the software automates appointment reminders and generates invoices, reducing manual data entry and paperwork.
  • Enhanced Communication: CareVoyant facilitates seamless communication between caregivers, office staff, and patients. The software offers secure messaging, allowing for real-time updates and care coordination. Additionally, family members can access patient information and communicate with the care team through a dedicated portal.
  • Reduced Costs: By automating tasks and improving efficiency, CareVoyant helps home health agencies reduce operational costs. The software minimizes errors and redundancies, leading to cost savings in areas such as billing and payroll. Additionally, improved communication can prevent unnecessary visits and hospital readmissions, further reducing expenses.
  • Data-Driven Insights: CareVoyant provides comprehensive reporting and analytics tools, enabling agencies to track key performance indicators and identify areas for improvement. The software generates reports on patient outcomes, staff productivity, and financial performance, empowering agencies to make data-driven decisions.
  • Compliance and Security: CareVoyant helps agencies maintain compliance with industry regulations and ensure data security. The software includes features such as HIPAA-compliant messaging, electronic visit verification, and audit trails. This focus on compliance and security protects patient information and reduces the risk of penalties.
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  • E-Prescribing: Electronically prescribe medication to reduce lost or illegible scripts. Digitally send prescriptions to pharmacies and approve refill requests. 
  • Offline: Provide uninterrupted care when internet connections are unavailable. Ensure seamless workflows with the same user interface for offline and online treatment and documentation. 
  • Analytics: Access dedicated analytics dashboards to review and leverage data to drive informed financial and clinical decisions. 
  • Order Management: Automate medication and supply ordering to streamline inventory management. Ensure frequently used items are always on hand without sitting on excess products. 
  • eMAR: Document medication administration and directly attach information to patients’ health records. Access medication databases to avoid potentially harmful drug-to-drug and drug-to-allergy interactions. 
  • OASIS Scores: Monitor Outcome and Assessment Set scores in real time at the point of care. Adhere to Medicare’s quality-based care requirements to improve patient satisfaction and maximize reimbursement. 
  • Integration: Integrate with third parties, such as HIEs and ACOs, to electronically and securely exchange patient health information in real time. 
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  • Medical Billing: Verify eligibility in real-time with ANSI 270/271 formats, integrate billing with patient registration and bill for Medicaid and other insurances. Correct and identify claim errors with Claim Scrubber and automatically generate second claims.  
  • Reports and Dashboards: Access real-time, consolidated information to proactively manage KPIs. Assign reports and charts based on users and user roles. Save and export reports as PDF, CSV, Excel, TIFF or XML files. 
  • Scheduling: Manage hourly or shift-based scheduling. Integrate scheduling with clinical functions to streamline workflows. Use shift offers, differentials and overtime to make scheduling intuitive. 
  • Messaging: Communicate with staff internally using the HIPAA-compliant messaging app. Send messages to users, patients and employees, and view all communication and alerts in one place. 
  • Patient Intake: Consolidate data and upload patient information digitally to establish a single record. Transfer patient data using HL7 or web services. 
  • Clinical Functions: Create and link care plans to follow-up visits, billing and scheduling to ensure compliance. Track OASIS, MDS, quality measures and orders. 
  • Alerts and Notifications: Send scheduling alerts and report updates to employee and patient inboxes. Notify staff with live alerts when tasks are missed. Manage events and exceptions with proactive detection and notifications. 
  • EVV: Verify visits using GPS-based electronic visit verification with CV Mobile. Meet requirements for multiple states using a standard interface with EVV aggregators. 
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Product Ranking

#50

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Home Health Software

#56

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Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 100 88 97 43 13 100 83 76 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 157 reviews
Great User Sentiment 41 reviews
81%
of users recommend this product

myUnity has a 'great' User Satisfaction Rating of 81% when considering 157 user reviews from 3 recognized software review sites.

81%
of users recommend this product

CareVoyant has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 1 recognized software review sites.

3.4 (23)
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4.32 (117)
4.06 (41)
3.3 (17)
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Awards

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SelectHub research analysts have evaluated CareVoyant and concluded it earns best-in-class honors for Billing and Coding.

Billing and Coding Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: myUnity Home Health Care EHR is recognized for its intuitive and easy-to-navigate interface, making it simple for users to adapt and utilize its features effectively.
Robust Scheduling: The software provides strong scheduling capabilities that streamline appointment management, making it easier for home healthcare providers to coordinate patient visits and staff schedules.
Efficient Documentation: myUnity streamlines documentation processes, reducing administrative burden and allowing healthcare professionals to focus more on patient care. Its electronic documentation features help maintain organized and comprehensive patient records.
Improved Workflow and Patient Care: By automating tasks, improving communication, and providing easy access to patient information, myUnity enhances overall workflow efficiency, leading to better patient care management.
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Streamlined Scheduling and Coordination: CareVoyant simplifies the scheduling process for home health agencies, allowing for efficient coordination of caregivers, patients, and visits. The software's intuitive interface and automation features reduce the time spent on manual scheduling tasks, freeing up staff to focus on patient care.
Comprehensive Clinical Documentation: CareVoyant facilitates comprehensive clinical documentation, ensuring that patient records are accurate, up-to-date, and compliant with industry regulations. The software offers customizable templates and forms, allowing agencies to tailor documentation to their specific needs.
Improved Communication and Collaboration: CareVoyant enhances communication and collaboration among care team members. The software provides a centralized platform for sharing patient information, care plans, and updates, ensuring that everyone involved in a patient's care is on the same page.
Enhanced Billing and Financial Management: CareVoyant streamlines billing processes and improves financial management for home health agencies. The software automates billing tasks, reduces errors, and facilitates faster reimbursement, improving the agency's financial health.
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Technical Issues: Users have reported experiencing occasional technical glitches and bugs within the system.
Learning Curve: New users may face a learning curve due to the software's extensive features and functionalities.
Reporting Limitations: Generating accurate custom reports can be challenging, and users have found inconsistencies in data accuracy.
Lack of Nursing Scheduling: myUnity lacks integrated nursing scheduling features, requiring users to rely on external solutions or manual processes.
Limited Data Accessibility: Accessing data outside of pre-defined reports and exporting it for analysis can be difficult for users.
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Steep Learning Curve: Many users report that CareVoyant is not intuitive and requires extensive training to navigate effectively. The interface can be overwhelming for new users, leading to frustration and decreased productivity.
Customization Challenges: CareVoyant's customization options are limited, making it difficult for agencies to tailor the software to their specific workflows and needs. This lack of flexibility can hinder efficiency and create bottlenecks in daily operations.
Reporting Limitations: Users often express dissatisfaction with CareVoyant's reporting capabilities. Generating custom reports can be cumbersome, and the available reports may not provide the level of detail or insights required for effective decision-making.
Mobile App Functionality: The mobile app version of CareVoyant receives consistent criticism for its limited functionality and unstable performance. Clinicians and field staff often find it unreliable for real-time documentation and communication, hindering their ability to provide efficient care.
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Is myUnity truly unified in its acclaim? User reviews from the last year present a mixed bag. While some users praise its user-friendliness, especially for clinicians who find it easy to navigate and document patient information, others point out a lack of intuitive design and repetitive charting. This disparity suggests that myUnity might shine best in smaller healthcare settings where the simplicity of use is paramount. Some users appreciate the robust customization options and responsive customer service, highlighting the ability to tailor the software to specific needs and receive timely support. However, criticisms regarding the software's functionality, including bugs and issues with information flow between different sections, raise concerns about its reliability for larger, more complex healthcare operations. For instance, one user favorably compared a competitor's software, Kinser, for its superior functionality in enabling consistent documentation. Ultimately, myUnity appears best suited for smaller healthcare providers seeking an easy-to-use EHR solution with customizable features, provided they are willing to accept potential limitations in functionality and occasional technical hiccups.

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CareVoyant appears to be most suitable for mid-sized and larger home health agencies due to its comprehensive features and scalability. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex billing processes, and a large number of users. The software's ability to handle intricate workflows and compliance requirements makes it ideal for agencies dealing with diverse payer sources and intricate regulations. CareVoyant distinguishes itself from competitors with its robust scheduling and billing features. Users frequently praise the scheduling system's flexibility, allowing for efficient management of complex schedules and last-minute changes. The billing module is commended for its accuracy and ability to handle various payer types and billing scenarios, reducing errors and improving revenue cycle management. However, some users note that the initial setup and learning curve can be steep due to the software's extensive features and customization options. Compared to competitors like Homecare Homebase and Alora Home Health, CareVoyant offers a more comprehensive suite of features, but may require more upfront investment in training and implementation. A recurring theme in user feedback is the software's ability to improve operational efficiency. Users report that CareVoyant streamlines workflows, reduces paperwork, and automates tasks, leading to increased productivity and cost savings. The software's integrated approach ensures that data flows seamlessly between different modules, eliminating the need for duplicate data entry and reducing the risk of errors. For instance, users highlight how the system automatically populates billing information based on visit data, saving time and improving accuracy. Additionally, CareVoyant's mobile app allows field staff to access and update information in real-time, further enhancing efficiency and communication.

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