Home > Home Health Software > Careficient > Careficient vs SwyftOps

Careficient vs SwyftOps

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Our analysts compared Careficient vs SwyftOps based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
Careficient Software Tool
SwyftOps Software Tool
SelectHub Award Winner
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Product Basics

Careficient is a web-based solution designed for hospice and agencies to manage payroll, employees, scheduling, patients, referral sources, automated invoicing, EVV and OASIS forms from one place. It stores all staff information like payroll, territory assignments and license expiration dates. Automated scheduling matches care workers with patients according to geographical locations, compliance requirements and disciplines.

It streamlines business processes like point of care, HR, reporting, intake and EDI. It supports customized and standard electronic clinical forms while automatically sending physician orders, face to face and interim orders. Users can manage billed, unbilled and paid invoices using the accounts receivable management module while the business intelligence dashboard graphically displays revenue performance.
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SwyftOps is a comprehensive software solution designed to streamline Home Care Management tasks. It is particularly suited for home care agencies and healthcare providers who need efficient scheduling, billing, and client management. The platform offers unique benefits such as real-time scheduling, electronic visit verification, and robust reporting capabilities. Users appreciate its intuitive interface and the ability to manage caregiver assignments and client care plans seamlessly. SwyftOps stands out with features like automated billing, payroll integration, and compliance tracking, which enhance operational efficiency. Compared to similar products, users often highlight its user-friendly design and reliable customer support. Pricing details are not readily available, so it is recommended to contact SelectHub for a personalized quote based on specific needs. SwyftOps remains a favored choice for those seeking a reliable and efficient home care management solution.
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$995 Monthly
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$100 Monthly
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Android
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On-Premise
Mobile
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Leverage an Easy-to-Use System: Automate time-consuming processes to spend more time on patient care. Eliminate manual data-entry errors while streamlining workflows and compliances. 
  • Optimize Scheduling: Integrate patient and staff scheduling for efficient resource utilization. Identify available employees with required skills to match patient care plans. 
  • Streamline Invoicing: Accelerate reimbursements through accurate data while meeting important deadlines. Automatically pick up claims submitted via Electronic Remittances (ERA) and EDI while applying cash to patient invoices. 
  • Customize Clinical Forms: Configure personalized and default clinical forms while staying compliant. Automatically fax physician orders, interim orders and care plans to physicians. Access an integrated drug database and medication profiles. 
  • Personalize Payer Settings: Customize payer settings while meeting necessary requirements. Reduce claim rejections, denials and labor costs. Automate manual processes for accurate billing and clean data flow. 
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  • Improved Efficiency: Automate scheduling, billing, and payroll processes to save time and reduce administrative workload.
  • Enhanced Communication: Facilitate real-time communication between caregivers, clients, and administrators through integrated messaging features.
  • Compliance Management: Ensure adherence to industry regulations and standards with built-in compliance tracking and reporting tools.
  • Data-Driven Decisions: Utilize comprehensive analytics and reporting to make informed decisions and optimize operations.
  • Client Satisfaction: Improve client experience with personalized care plans and timely updates on service delivery.
  • Caregiver Support: Provide caregivers with easy access to schedules, client information, and task lists, enhancing job satisfaction and performance.
  • Cost Reduction: Minimize operational costs by streamlining processes and reducing errors through automation.
  • Scalability: Easily scale your operations as your business grows without compromising on service quality or efficiency.
  • Security and Privacy: Protect sensitive client and business data with robust security measures and compliance with data protection regulations.
  • Customizable Solutions: Tailor the software to meet the specific needs of your home care business, ensuring a perfect fit for your operations.
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  • Integrated Scheduling: Identify available caregivers with required skills to meet patient needs. Focus on effective patient care and growing business rather than time-consuming menial tasks. Eliminate data redundancies. 
  • Streamlined Invoicing: Accelerate reimbursement processes by billing at appropriate intervals while meeting deadlines. Submit claims through electronic remittances or EDI while applying cash to patient invoices. 
  • Electronic Clinical Forms: Stay compliant with customized and default electronic clinical forms. Fax plan-of-care, physician and interim orders to doctors. Automatically generate all necessary forms while getting detailed analysis of OASIS forms for maximum payments. 
  • Workflow Management: Perform all necessary actions using events-driven workflows. Tackle compliance issues while filling out the required documentation. Eliminate additional modules for eligibility verification. 
  • Automated Work Basket: Foster team communication and reduce delays while decreasing errors and reducing costs. Manage payroll, scheduling, employees, physician orders, patients, invoicing, OASIS forms, accounts receivable, interim orders and payers. 
  • Bookkeeping: Automate manual processes for accurate billing. Create a data feed interface with external modules like payroll, CAHPS and CRM. 
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  • Client Management: Comprehensive client profiles with medical history, care plans, and contact information.
  • Scheduling: Intuitive drag-and-drop interface for creating and managing caregiver schedules.
  • Electronic Visit Verification (EVV): Real-time tracking of caregiver visits using GPS and mobile check-ins.
  • Billing and Payroll: Automated invoicing and payroll processing integrated with major accounting software.
  • Caregiver Management: Detailed caregiver profiles, including certifications, availability, and performance metrics.
  • Communication Tools: Secure messaging and notifications for seamless communication between staff and clients.
  • Compliance Tracking: Tools to ensure adherence to state and federal regulations, including documentation and reporting.
  • Reporting and Analytics: Customizable reports and dashboards for insights into operational performance and client care.
  • Mobile App: User-friendly mobile application for caregivers to access schedules, client information, and clock in/out.
  • Document Management: Centralized storage for important documents, accessible to authorized personnel.
  • Medication Management: Tools for tracking medication schedules, dosages, and administration records.
  • Task Management: Assign and monitor completion of daily tasks and care activities for caregivers.
  • Client and Family Portal: Secure online portal for clients and their families to view care plans, schedules, and updates.
  • Training and Support: Comprehensive training resources and dedicated support team for onboarding and ongoing assistance.
  • Integration Capabilities: Seamless integration with third-party applications and services for enhanced functionality.
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Product Ranking

#42

among all
Home Health Software

#47

among all
Home Health Software

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User Sentiment Summary

Great User Sentiment 31 reviews
Excellent User Sentiment 2 reviews
86%
of users recommend this product

Careficient has a 'great' User Satisfaction Rating of 86% when considering 31 user reviews from 1 recognized software review sites.

100%
of users recommend this product

SwyftOps has a 'excellent' User Satisfaction Rating of 100% when considering 2 user reviews from 2 recognized software review sites.

n/a
5.0 (1)
4.3 (31)
5.0 (1)

Awards

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SwyftOps stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Accessibility: The application provides all patient information like medication lists, contacts, orders, service notes and insurance profiles in one place, noted 81% of users who mentioned accessibility.
Functionality: Approximately 85% of reviewers said that the system is easy-to-use, offers built-in compliances and simplifies patient scheduling and authorizations.
Customer Support: The solution has responsive customer support that resolves issues on time, said 88% of users who mentioned support.
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Seamless Integration: SwyftOps integrates with platforms like Activated Insights, streamlining caregiver training and client feedback processes.
HIPAA Compliance: The software is designed to meet HIPAA standards, ensuring the security and privacy of sensitive patient information.
EVV Capabilities: SwyftOps offers Electronic Verification of Visit (EVV) features, helping agencies comply with regulatory requirements and ensure accurate billing.
User-Friendly Interface: Users consistently praise SwyftOps for its intuitive design and ease of use, making it simple for staff to navigate and utilize its features effectively.
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Set Up: The product’s initial set up is cumbersome and time-consuming, noted 89% of users who talked about installation.
Reporting: Nearly 81% of reviewers said that the system offers limited report customization capabilities.
Glitches: The application is prone to glitches and encounters occasional lag, said approximately 78% of reviewers who talked about glitches.
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Limited Information on Scalability: While SwyftOps is praised for its affordability for many, the provided information doesn't specify how pricing scales for larger agencies with more complex needs or a higher volume of users.
Potential Feature Gaps: Although SwyftOps boasts a comprehensive feature set, specific niche functionalities desired by some home care agencies might not be available, requiring workarounds or integrations.
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Careficient is a comprehensive EHR application that streamlines agencies’ patient charting, scheduling, billing and payroll processes. It organizes patient information in one place, offers prompt customer support and offers built-in compliances at affordable prices. However, the application is cumbersome to set up initially, offers limited report customizations and occasionally encounters lag and glitches.

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Is SwyftOps home care management software really all that and a box of bandages, or does it fall short? User reviews from the past year paint a largely positive picture of SwyftOps, particularly when compared to other products in the home care management software market. A standout strength is its intuitive design and user-friendly interface, which garners consistent praise for being easy to navigate and learn, even for those who aren't tech-savvy. One user, an owner, boldly proclaimed SwyftOps as the "best home care management software on the market" on Capterra, awarding it a perfect 5.0 rating. This positive sentiment is echoed across multiple platforms, solidifying SwyftOps's reputation as a top contender in terms of user experience. Another key differentiator is the exceptional customer support, lauded for its responsiveness and availability. Users particularly appreciate the 24/7 live agent support, a feature not commonly found in competitors' offerings. This commitment to customer satisfaction sets SwyftOps apart and provides peace of mind for home care businesses relying on the software for their daily operations. SwyftOps is best suited for home care businesses of all sizes looking for a comprehensive, user-friendly, and reliable software solution. Its intuitive design, coupled with robust features and exceptional customer support, makes it a compelling choice for agencies seeking to streamline operations, improve caregiver management, and enhance the overall quality of care provided.

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Screenshots

Top Alternatives in Home Health Software

AlayaCare
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CareVoyant
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HEALTHCAREfirst
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On Demand Homecare
PointClickCare
WellSky Home Health

Related Categories

Care Coordination Software
EVV Software
Hospice Software
Palliative Care Software
Private Duty Home Care Software
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Care Coordination Software
EVV Software
Palliative Care Software
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