Careficient vs CareVoyant

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Our analysts compared Careficient vs CareVoyant based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

Careficient Software Tool

Product Basics

Careficient is a web-based solution designed for hospice and agencies to manage payroll, employees, scheduling, patients, referral sources, automated invoicing, EVV and OASIS forms from one place. It stores all staff information like payroll, territory assignments and license expiration dates. Automated scheduling matches care workers with patients according to geographical locations, compliance requirements and disciplines.

It streamlines business processes like point of care, HR, reporting, intake and EDI. It supports customized and standard electronic clinical forms while automatically sending physician orders, face to face and interim orders. Users can manage billed, unbilled and paid invoices using the accounts receivable management module while the business intelligence dashboard graphically displays revenue performance.
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CareVoyant is a cloud-based health care solution designed to optimize operations for various home care agencies. It consolidates employee and patient records and eliminates duplicate data. Users can integrate scheduling and billing with a Plan of Care and OASIS to ensure compliance.

Reports and dashboards offer real-time information allowing users to take corrective action efficiently. Other capabilities include HIPAA compliant messaging, electronic visit verification, continuous care flow sheets and medical billing.
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$995 Monthly
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Tailored to your specific needs
$500 Monthly
Get a free price quote
Tailored to your specific needs
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Product Assistance

Documentation
In Person
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Leverage an Easy-to-Use System: Automate time-consuming processes to spend more time on patient care. Eliminate manual data-entry errors while streamlining workflows and compliances. 
  • Optimize Scheduling: Integrate patient and staff scheduling for efficient resource utilization. Identify available employees with required skills to match patient care plans. 
  • Streamline Invoicing: Accelerate reimbursements through accurate data while meeting important deadlines. Automatically pick up claims submitted via Electronic Remittances (ERA) and EDI while applying cash to patient invoices. 
  • Customize Clinical Forms: Configure personalized and default clinical forms while staying compliant. Automatically fax physician orders, interim orders and care plans to physicians. Access an integrated drug database and medication profiles. 
  • Personalize Payer Settings: Customize payer settings while meeting necessary requirements. Reduce claim rejections, denials and labor costs. Automate manual processes for accurate billing and clean data flow. 
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  • Improved Efficiency: CareVoyant streamlines administrative tasks, such as scheduling, billing, and payroll, allowing your team to dedicate more time to patient care. For instance, the software automates appointment reminders and generates invoices, reducing manual data entry and paperwork.
  • Enhanced Communication: CareVoyant facilitates seamless communication between caregivers, office staff, and patients. The software offers secure messaging, allowing for real-time updates and care coordination. Additionally, family members can access patient information and communicate with the care team through a dedicated portal.
  • Reduced Costs: By automating tasks and improving efficiency, CareVoyant helps home health agencies reduce operational costs. The software minimizes errors and redundancies, leading to cost savings in areas such as billing and payroll. Additionally, improved communication can prevent unnecessary visits and hospital readmissions, further reducing expenses.
  • Data-Driven Insights: CareVoyant provides comprehensive reporting and analytics tools, enabling agencies to track key performance indicators and identify areas for improvement. The software generates reports on patient outcomes, staff productivity, and financial performance, empowering agencies to make data-driven decisions.
  • Compliance and Security: CareVoyant helps agencies maintain compliance with industry regulations and ensure data security. The software includes features such as HIPAA-compliant messaging, electronic visit verification, and audit trails. This focus on compliance and security protects patient information and reduces the risk of penalties.
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  • Integrated Scheduling: Identify available caregivers with required skills to meet patient needs. Focus on effective patient care and growing business rather than time-consuming menial tasks. Eliminate data redundancies. 
  • Streamlined Invoicing: Accelerate reimbursement processes by billing at appropriate intervals while meeting deadlines. Submit claims through electronic remittances or EDI while applying cash to patient invoices. 
  • Electronic Clinical Forms: Stay compliant with customized and default electronic clinical forms. Fax plan-of-care, physician and interim orders to doctors. Automatically generate all necessary forms while getting detailed analysis of OASIS forms for maximum payments. 
  • Workflow Management: Perform all necessary actions using events-driven workflows. Tackle compliance issues while filling out the required documentation. Eliminate additional modules for eligibility verification. 
  • Automated Work Basket: Foster team communication and reduce delays while decreasing errors and reducing costs. Manage payroll, scheduling, employees, physician orders, patients, invoicing, OASIS forms, accounts receivable, interim orders and payers. 
  • Bookkeeping: Automate manual processes for accurate billing. Create a data feed interface with external modules like payroll, CAHPS and CRM. 
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  • Medical Billing: Verify eligibility in real-time with ANSI 270/271 formats, integrate billing with patient registration and bill for Medicaid and other insurances. Correct and identify claim errors with Claim Scrubber and automatically generate second claims.  
  • Reports and Dashboards: Access real-time, consolidated information to proactively manage KPIs. Assign reports and charts based on users and user roles. Save and export reports as PDF, CSV, Excel, TIFF or XML files. 
  • Scheduling: Manage hourly or shift-based scheduling. Integrate scheduling with clinical functions to streamline workflows. Use shift offers, differentials and overtime to make scheduling intuitive. 
  • Messaging: Communicate with staff internally using the HIPAA-compliant messaging app. Send messages to users, patients and employees, and view all communication and alerts in one place. 
  • Patient Intake: Consolidate data and upload patient information digitally to establish a single record. Transfer patient data using HL7 or web services. 
  • Clinical Functions: Create and link care plans to follow-up visits, billing and scheduling to ensure compliance. Track OASIS, MDS, quality measures and orders. 
  • Alerts and Notifications: Send scheduling alerts and report updates to employee and patient inboxes. Notify staff with live alerts when tasks are missed. Manage events and exceptions with proactive detection and notifications. 
  • EVV: Verify visits using GPS-based electronic visit verification with CV Mobile. Meet requirements for multiple states using a standard interface with EVV aggregators. 
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Product Ranking

#42

among all
Home Health Software

#56

among all
Home Health Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Billing And Coding Caregiver Management Clinical And Point Of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting And Dashboards Schedule Management Security And Platform Capabilities 100 88 97 43 13 100 83 76 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 31 reviews
Great User Sentiment 41 reviews
86%
of users recommend this product

Careficient has a 'great' User Satisfaction Rating of 86% when considering 31 user reviews from 1 recognized software review sites.

81%
of users recommend this product

CareVoyant has a 'great' User Satisfaction Rating of 81% when considering 41 user reviews from 1 recognized software review sites.

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4.06 (41)
4.3 (31)
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Awards

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SelectHub research analysts have evaluated CareVoyant and concluded it earns best-in-class honors for Billing and Coding.

Billing and Coding Award

Synopsis of User Ratings and Reviews

Accessibility: The application provides all patient information like medication lists, contacts, orders, service notes and insurance profiles in one place, noted 81% of users who mentioned accessibility.
Functionality: Approximately 85% of reviewers said that the system is easy-to-use, offers built-in compliances and simplifies patient scheduling and authorizations.
Customer Support: The solution has responsive customer support that resolves issues on time, said 88% of users who mentioned support.
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Streamlined Scheduling and Coordination: CareVoyant simplifies the scheduling process for home health agencies, allowing for efficient coordination of caregivers, patients, and visits. The software's intuitive interface and automation features reduce the time spent on manual scheduling tasks, freeing up staff to focus on patient care.
Comprehensive Clinical Documentation: CareVoyant facilitates comprehensive clinical documentation, ensuring that patient records are accurate, up-to-date, and compliant with industry regulations. The software offers customizable templates and forms, allowing agencies to tailor documentation to their specific needs.
Improved Communication and Collaboration: CareVoyant enhances communication and collaboration among care team members. The software provides a centralized platform for sharing patient information, care plans, and updates, ensuring that everyone involved in a patient's care is on the same page.
Enhanced Billing and Financial Management: CareVoyant streamlines billing processes and improves financial management for home health agencies. The software automates billing tasks, reduces errors, and facilitates faster reimbursement, improving the agency's financial health.
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Set Up: The product’s initial set up is cumbersome and time-consuming, noted 89% of users who talked about installation.
Reporting: Nearly 81% of reviewers said that the system offers limited report customization capabilities.
Glitches: The application is prone to glitches and encounters occasional lag, said approximately 78% of reviewers who talked about glitches.
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Steep Learning Curve: Many users report that CareVoyant is not intuitive and requires extensive training to navigate effectively. The interface can be overwhelming for new users, leading to frustration and decreased productivity.
Customization Challenges: CareVoyant's customization options are limited, making it difficult for agencies to tailor the software to their specific workflows and needs. This lack of flexibility can hinder efficiency and create bottlenecks in daily operations.
Reporting Limitations: Users often express dissatisfaction with CareVoyant's reporting capabilities. Generating custom reports can be cumbersome, and the available reports may not provide the level of detail or insights required for effective decision-making.
Mobile App Functionality: The mobile app version of CareVoyant receives consistent criticism for its limited functionality and unstable performance. Clinicians and field staff often find it unreliable for real-time documentation and communication, hindering their ability to provide efficient care.
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Careficient is a comprehensive EHR application that streamlines agencies’ patient charting, scheduling, billing and payroll processes. It organizes patient information in one place, offers prompt customer support and offers built-in compliances at affordable prices. However, the application is cumbersome to set up initially, offers limited report customizations and occasionally encounters lag and glitches.

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CareVoyant appears to be most suitable for mid-sized and larger home health agencies due to its comprehensive features and scalability. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex billing processes, and a large number of users. The software's ability to handle intricate workflows and compliance requirements makes it ideal for agencies dealing with diverse payer sources and intricate regulations. CareVoyant distinguishes itself from competitors with its robust scheduling and billing features. Users frequently praise the scheduling system's flexibility, allowing for efficient management of complex schedules and last-minute changes. The billing module is commended for its accuracy and ability to handle various payer types and billing scenarios, reducing errors and improving revenue cycle management. However, some users note that the initial setup and learning curve can be steep due to the software's extensive features and customization options. Compared to competitors like Homecare Homebase and Alora Home Health, CareVoyant offers a more comprehensive suite of features, but may require more upfront investment in training and implementation. A recurring theme in user feedback is the software's ability to improve operational efficiency. Users report that CareVoyant streamlines workflows, reduces paperwork, and automates tasks, leading to increased productivity and cost savings. The software's integrated approach ensures that data flows seamlessly between different modules, eliminating the need for duplicate data entry and reducing the risk of errors. For instance, users highlight how the system automatically populates billing information based on visit data, saving time and improving accuracy. Additionally, CareVoyant's mobile app allows field staff to access and update information in real-time, further enhancing efficiency and communication.

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