Home > Home Health Software > Axxess > Axxess vs CradleMRx

Axxess vs CradleMRx

Last Updated: November 18th, 2024

Our analysts compared Axxess vs CradleMRx based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Axxess is a cloud-based electronic medical records solution that manages operational, clinical, administrative, human resources, billing and scheduling needs. It offers more than 40 interoperable integrations that track physician orders, accept electronic referrals and more. Its suite includes revenue cycle management, OASIS assessments, CAHPs surveys, staffing and direct data entry for Medicare billing.

It is HIPAA-compliant and accessible via browser or Android and iOS devices. The mobile app offers a messaging module that facilitates steady communication between office and field staff while ensuring accountability through EVV at the point of care. Agencies can streamline operations through streamlined patient intake, customizable dashboards, centralized scheduling and timely alerts.

CradleMRx is a comprehensive home care solution that offers point-of-care data entry and management to meet specialized caregiver and client needs. It offers capabilities like payroll management, electronic billing, reporting, clinician forms and personal license tracking.

It improves care delivery through a secure messaging module and up-to-date medication profile function that stores drug interaction information. Administrators can assign tasks to clinicians using the scheduling module while documenting patient information like vital signs and visit notes and validating claims.

$899/User, Monthly

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$249 Monthly

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Tailored to your specific needs

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Product Insights

Save Time on PDGM: Enhance operational efficiency and productivity with real-time access to patient information and streamlined workflows. Save time spent memorizing ICD 10 codes with a little help from the PDGM modeling tool with drill-down capabilities that auto-populate fields.
Improve Patient Care: Empower clinicians to deliver timely and coordinated care with features like real-time scheduling, mobile access, and integrated care plans. Use in-built compliance features with regulations and quality standards to ensure optimal patient outcomes.
Enhance Revenue Cycle Management: View high-risk LUPA patients. Receive a red alert for ungroupable diagnoses where you won’t be reimbursed. Use the PDGM Center to view price changes for different levels of functional impairment via OASIS and adjust visits with clinicians or assistant therapists to optimize your margins. Automate claims processing, real-time tracking, and robust reporting tools help maximize your revenue and reduce claim denials.
Ensure Regulatory Compliance: Use incorporated features like OASIS assessment, medication compliance tracking, and quality assurance tools to meet regulatory requirements and avoid penalties. Maintain HIPAA compliance with permission-based, hi-trust ACAC and CHAP-certified software. View a complete order history for physician signatures.
Make Data-Driven Decisions: Improve overall operations by generating exportable Excel reports to gain valuable insights into patient demographics, clinical outcomes, and financial performance.
Boost Remote Accessibility: Real-time access to patient information and secure communication tools facilitate collaboration among care team members, leading to improved patient care coordination. Access and update patient data and care plans remotely and while offline with an auto-sync via browser, Android or iOS device.

Optimized Caregiver Management: Assign tasks to caregivers based on location, skillset and shift preferences. Streamline patient care with access to in-app medication profiles and care plans.
Improved Accuracy: Minimize errors by documenting visit details, medications administered and patient observations electronically at the point of care.
Enhanced Compliance: Ensure personal licenses are in order using automated alerts for expiring caregiver certifications. Communicate internally via HIPAA-compliant messaging to meet PHI regulations.
Faster Reimbursements: Save time by automating invoice generation and claims submissions. Minimize claims rejections with electronic data entry and authorization management.

Scheduling: Schedule and track visits in real time, view upcoming visits, document missed visits and more. Communicate securely with clinicians while getting real-time access to care plans. Verify visits at the point of care while eliminating potential fraud and ensuring compliance. Use a color-coded calendar to plan time and enable a native feature via the built-in timing log to ensure visits don’t overlap.
Mobile Access: Manage organizational work anytime, anywhere using OASIS-ready point of care. Access care plans, monitor and schedule visits, and capture patient signatures. Care for patients while documenting visits, even without an internet connection. Communicate with caregivers while accurately documenting point of care.
Claims Management: Focus on providing care and growing business by automating claims processing. Track, submit, update and adjust claims automatically while accessing them in real time on any device. Monitor operations using robust and fully integrated reporting dashboards.
PDGM Center: View patients on the cusp of a LUPA alert and assess your expected payment amount according to clinical groupings
Patient Intake: Admit patients via referrals, view payers and confirm eligibility. Add diagnosis and map to the MO questions to see if it follows the PDGM payment model. Include advanced directives. Save time on admin work by moving patients into a pending patient status, where you can start adding consent forms and other patient information, like pictures. Transfer all the information to the chart along with medications once the patient status changes to active.
OASIS Assessment: Click on OASIS-E Start of Care to start an assessment of your patient. View alerts or discrepancies in the form of returned notes so you can fix issues and send the notes back for review again. Use the Oasis scrubber to check for errors and missed questions in the summary of care.
Medication Compliance: Force run printable major and minor drug interactions whenever there is a medication change by a clinician
Care Plan: Build care plans with orders for discipline and treatment with problem statements for home health aide requirements and Medicaid aide services, rehabilitation potential and training and education resources. Use talk-to-text to add visit notes.
Quality Assurance Center: Review and sort pending items for nurses to either approve or return and check if patients are improving or declining over 60-day recertification periods. Eliminate duplication and overlaps using multiple filters while staying survey-ready through compliance workflows.
Reports: Generate patient reports, billing and financial reports, payroll reports, schedule reports, EVV reports and statistical reports that can all be exported to Excel.

MRxMail: Communicate with patients and healthcare providers using secure, HIPAA-compliant messaging.
Medication Profiles: Access complete medication profiles in-app, including drug-to-drug interactions, from a database powered by DrugBank.
Clinician Forms: Utilize clinician forms for OASIS-C, SN, PT, OT, ST, MSW and HHA to streamline documentation.
Scheduling: Manage multi-disciplinary schedules in a single place. Schedule clinicians and caregivers based on specialties and patient requirements.
Reporting: Generate custom reports to analyze data and identify actionable insights to drive quality patient care and improve financial stability.
E-Signature: Collect patient signatures at the point of care. Require clinician signatures while providing care.
HHCAHPS Exports: Review approved CAHPS vendors and export data files for HHCAHPS surveys.
Customizable Access: Provide role-based access for individual staff members. Limit employees to on-premise operations or provide clinicians admittance from the field.
Visit Management: Add skilled visit notes with details and vital signs, manage care plans and assign tasks to clinicians.
OASIS Authorization: Auto-populate and validate relevant elements in the form using episode requirements, error correction and revalidation.
Authorization Management: Obtain treatment authorizations from insurance companies prior to care delivery to limit unpaid claims.
License Tracking: Monitor personnel licensure to track expiring credentials. Ensure clinicians are properly licensed to deliver care and meet state and federal requirements.
Billing Manager: Manage patient insurance eligibility, claims submissions and remittances in one module. Automate claim validation, EDI generation and electronic file batching.

Product Ranking

#4

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Home Health Software

#22

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Home Health Software

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Analyst Rating Summary

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User Sentiment Summary

81%

of users recommend this product

Axxess has a 'great' User Satisfaction Rating of 81% when considering 417 user reviews from 3 recognized software review sites.

78%

of users recommend this product

CradleMRx has a 'good' User Satisfaction Rating of 78% when considering 14 user reviews from 2 recognized software review sites.

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4.0 (99)

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3.86 (7)

4.1 (317)

3.9 (7)

Awards

Synopsis of User Ratings and Reviews

Functionality: The system schedules/deletes multiple tasks at a time, eliminates paper charting and simplifies finding patient reports. It offers pre-built templates with self-explanatory fields to quicken documentation and compliance. Users appreciated how easy it is to add new clients and staff and streamline billing.

Easy-to-Use: Reviewers note that the product has a user-friendly interface and streamlines transitioning between modules while providing access to multiple agencies with a single login.

Communication: According to users who mentioned communication, the application streamlines office communication, organizes referral providers and simplifies patient care planning.

Mobile Accessibility: Users appreciate the ability to use their mobile devices to enter data or complete documents.

Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.

Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.

Optimized Cash Flow: Claims management features allow users to partner with clearinghouses, manage authorizations and minimize coding errors and rejections.

Customer Service: Users mentioned long wait times for ticket resolution, slow customer support and ineffective responses from service agents.

Glitches: Reviewers who talked about lag said that the application sometimes encounters glitches with crucial information disappearing from care plans.

Updates: Constant and clunky updates log users out frequently, while too many pop-up notifications are distracting, reviewers noted.

High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.

Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.

Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.

Axxess is a comprehensive software solution specifically designed for the home health industry. It allows users to streamline operations, improve patient care, and ensure regulatory compliance. By streamlining scheduling, automating claims processing, improving reimbursements and optimizing patient intake processes, Axxess empowers healthcare providers to deliver high-quality care while increasing revenue.The software's real-time updates and mobile accessibility enhance communication and collaboration among care teams. Axxess also plays a crucial role in revenue cycle management by alerting users to incompatible groupings, offering payment overviews and changes and providing insights into financial performance. Features like the PDGM Center and quality assurance tools help providers navigate complex reimbursement models and maintain compliance. However, users have reported some areas for improvement, such as customer support response times, additional costs and occasional system glitches.Overall, Axxess offers users a user-friendly platform with expansive capabilities for users in the home health industry, but its pricing structure may be prohibitive for smaller agencies.

CradleMRx is a comprehensive software suite designed to help home healthcare agencies optimize caregiver management, streamline data entry and automate processes. It helps users deliver care effectively with features like medication profiles and automated alerts for expiring caregiver certifications. Another perk is faster reimbursements through automated billing and claims management.Users can access functionalities like secure messaging, clinician forms, OASIS authorization, claims management, billing and reporting tools. However, users found the user interface confusing and mandatory password changes potentially challenging.

Screenshots

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FAQ

How can I do a in-depth comparison of Axxess and CradleMRx? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for Home Health Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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