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Axxess vs Brightree

Last Updated: November 18th, 2024

Our analysts compared Axxess vs Brightree based on data from our 400+ point analysis of Home Health Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Axxess is a cloud-based electronic medical records solution that manages operational, clinical, administrative, human resources, billing and scheduling needs. It offers more than 40 interoperable integrations that track physician orders, accept electronic referrals and more. Its suite includes revenue cycle management, OASIS assessments, CAHPs surveys, staffing and direct data entry for Medicare billing.

It is HIPAA-compliant and accessible via browser or Android and iOS devices. The mobile app offers a messaging module that facilitates steady communication between office and field staff while ensuring accountability through EVV at the point of care. Agencies can streamline operations through streamlined patient intake, customizable dashboards, centralized scheduling and timely alerts.

Brightree is a post-acute care solution that helps agencies amplify their clinical and business efficiency. It automates workflows to serve patients better while managing business operations and protecting reimbursements.

Its integrated modules offer interoperability while seamlessly sharing data with referral sources, generating new cash flows, streamlining operations and driving profitability. It helps practices simplify operations and ramp up financial performance with the combination of training, services and consulting processes.

$899/User, Monthly

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$100 Monthly

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Product Insights

Save Time on PDGM: Enhance operational efficiency and productivity with real-time access to patient information and streamlined workflows. Save time spent memorizing ICD 10 codes with a little help from the PDGM modeling tool with drill-down capabilities that auto-populate fields.
Improve Patient Care: Empower clinicians to deliver timely and coordinated care with features like real-time scheduling, mobile access, and integrated care plans. Use in-built compliance features with regulations and quality standards to ensure optimal patient outcomes.
Enhance Revenue Cycle Management: View high-risk LUPA patients. Receive a red alert for ungroupable diagnoses where you won’t be reimbursed. Use the PDGM Center to view price changes for different levels of functional impairment via OASIS and adjust visits with clinicians or assistant therapists to optimize your margins. Automate claims processing, real-time tracking, and robust reporting tools help maximize your revenue and reduce claim denials.
Ensure Regulatory Compliance: Use incorporated features like OASIS assessment, medication compliance tracking, and quality assurance tools to meet regulatory requirements and avoid penalties. Maintain HIPAA compliance with permission-based, hi-trust ACAC and CHAP-certified software. View a complete order history for physician signatures.
Make Data-Driven Decisions: Improve overall operations by generating exportable Excel reports to gain valuable insights into patient demographics, clinical outcomes, and financial performance.
Boost Remote Accessibility: Real-time access to patient information and secure communication tools facilitate collaboration among care team members, leading to improved patient care coordination. Access and update patient data and care plans remotely and while offline with an auto-sync via browser, Android or iOS device.

Streamlined Workflow: Brightree's intuitive interface and automated processes reduce administrative tasks, allowing clinicians to focus on patient care.
Improved Patient Outcomes: Real-time data sharing and electronic health records enhance communication and collaboration, leading to better patient management and outcomes.
Increased Revenue: Automated billing and claims management ensure accurate and timely payments, maximizing revenue streams.
Enhanced Compliance: Pre-built templates and automated audits help agencies stay compliant with industry regulations and standards.
Improved Collaboration: Secure messaging and document sharing facilitate seamless communication between clinicians, patients, and caregivers.
Personalized Care: Customizable care plans and progress tracking tools enable tailored interventions and improved patient satisfaction.
Scalability and Flexibility: Brightree's cloud-based platform accommodates growth and adapts to changing needs, ensuring scalability for expanding agencies.
Data-Driven Insights: Comprehensive reporting and analytics provide actionable insights into agency performance, enabling informed decision-making.
Reduced Costs: Automation, streamlined processes, and improved compliance contribute to significant cost savings for agencies.
Enhanced Patient Engagement: Self-service portals and mobile apps empower patients to actively participate in their care, fostering patient engagement and satisfaction.

Scheduling: Schedule and track visits in real time, view upcoming visits, document missed visits and more. Communicate securely with clinicians while getting real-time access to care plans. Verify visits at the point of care while eliminating potential fraud and ensuring compliance. Use a color-coded calendar to plan time and enable a native feature via the built-in timing log to ensure visits don’t overlap.
Mobile Access: Manage organizational work anytime, anywhere using OASIS-ready point of care. Access care plans, monitor and schedule visits, and capture patient signatures. Care for patients while documenting visits, even without an internet connection. Communicate with caregivers while accurately documenting point of care.
Claims Management: Focus on providing care and growing business by automating claims processing. Track, submit, update and adjust claims automatically while accessing them in real time on any device. Monitor operations using robust and fully integrated reporting dashboards.
PDGM Center: View patients on the cusp of a LUPA alert and assess your expected payment amount according to clinical groupings
Patient Intake: Admit patients via referrals, view payers and confirm eligibility. Add diagnosis and map to the MO questions to see if it follows the PDGM payment model. Include advanced directives. Save time on admin work by moving patients into a pending patient status, where you can start adding consent forms and other patient information, like pictures. Transfer all the information to the chart along with medications once the patient status changes to active.
OASIS Assessment: Click on OASIS-E Start of Care to start an assessment of your patient. View alerts or discrepancies in the form of returned notes so you can fix issues and send the notes back for review again. Use the Oasis scrubber to check for errors and missed questions in the summary of care.
Medication Compliance: Force run printable major and minor drug interactions whenever there is a medication change by a clinician
Care Plan: Build care plans with orders for discipline and treatment with problem statements for home health aide requirements and Medicaid aide services, rehabilitation potential and training and education resources. Use talk-to-text to add visit notes.
Quality Assurance Center: Review and sort pending items for nurses to either approve or return and check if patients are improving or declining over 60-day recertification periods. Eliminate duplication and overlaps using multiple filters while staying survey-ready through compliance workflows.
Reports: Generate patient reports, billing and financial reports, payroll reports, schedule reports, EVV reports and statistical reports that can all be exported to Excel.

Billing and AR: Create recurring billing statements, view accounts receivable and receive payment alerts. Automate electronic billing processes.
Reporting: Generate financial and inventory reports based on pre-set or custom parameters.
Eligibility Status: Check patient insurance eligibility in real time.
CMN: Access Certificate of Medical Necessity forms to document equipment needs and submit for reimbursement claims.
Claims Processing: Create and submit insurance claims electronically. Include primary and secondary claim payers.
- Procedure Codes: Access up-to-date medical procedure codes to ensure claims are compliant and accurate.
Patient Hub: Electronically communicate with patients through one central hub. Send automated appointment reminders and manage patient billing information.

Product Ranking

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#12

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Analyst Rating Summary

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User Sentiment Summary

81%

of users recommend this product

Axxess has a 'great' User Satisfaction Rating of 81% when considering 417 user reviews from 3 recognized software review sites.

78%

of users recommend this product

Brightree has a 'good' User Satisfaction Rating of 78% when considering 18 user reviews from 3 recognized software review sites.

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4.1 (13)

4.1 (317)

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Awards

Synopsis of User Ratings and Reviews

Functionality: The system schedules/deletes multiple tasks at a time, eliminates paper charting and simplifies finding patient reports. It offers pre-built templates with self-explanatory fields to quicken documentation and compliance. Users appreciated how easy it is to add new clients and staff and streamline billing.

Easy-to-Use: Reviewers note that the product has a user-friendly interface and streamlines transitioning between modules while providing access to multiple agencies with a single login.

Communication: According to users who mentioned communication, the application streamlines office communication, organizes referral providers and simplifies patient care planning.

Mobile Accessibility: Users appreciate the ability to use their mobile devices to enter data or complete documents.

End-to-end Automation: Streamline workflows, from scheduling and documentation to billing and reporting, reducing manual processes and errors.

Patient-centric Approach: Enhance patient engagement with a patient portal for easy access to records, appointment scheduling, and communication.

Comprehensive Documentation: Capture detailed patient assessments, care plans, and progress notes efficiently with customizable templates and e-signatures.

Robust Reporting: Generate customizable reports to monitor key metrics, identify trends, and make data-driven decisions to improve operations.

Mobile Accessibility: Empower field staff with mobile apps for real-time access to patient information, documentation, and scheduling, enabling efficient care delivery.

Customer Service: Users mentioned long wait times for ticket resolution, slow customer support and ineffective responses from service agents.

Glitches: Reviewers who talked about lag said that the application sometimes encounters glitches with crucial information disappearing from care plans.

Updates: Constant and clunky updates log users out frequently, while too many pop-up notifications are distracting, reviewers noted.

Steep Learning Curve: Brightree's complex interface and numerous features can be challenging for new users to navigate and master.

Limited Customization: The software's rigid structure may not accommodate the specific workflows and documentation requirements of all home health agencies.

Glitches and System Outages: Users have reported occasional technical issues, including software glitches and system outages, that can disrupt operations.

Costly Add-ons: While the core software may be affordable, additional modules and integrations often come at a premium, increasing the overall cost of implementation.

Limited Offline Functionality: Brightree's heavy reliance on internet connectivity can pose challenges for agencies operating in areas with unreliable internet access.

Axxess is a comprehensive software solution specifically designed for the home health industry. It allows users to streamline operations, improve patient care, and ensure regulatory compliance. By streamlining scheduling, automating claims processing, improving reimbursements and optimizing patient intake processes, Axxess empowers healthcare providers to deliver high-quality care while increasing revenue.The software's real-time updates and mobile accessibility enhance communication and collaboration among care teams. Axxess also plays a crucial role in revenue cycle management by alerting users to incompatible groupings, offering payment overviews and changes and providing insights into financial performance. Features like the PDGM Center and quality assurance tools help providers navigate complex reimbursement models and maintain compliance. However, users have reported some areas for improvement, such as customer support response times, additional costs and occasional system glitches.Overall, Axxess offers users a user-friendly platform with expansive capabilities for users in the home health industry, but its pricing structure may be prohibitive for smaller agencies.

Brightree has received generally positive user reviews in the last year. Many users appreciate its user-friendly interface, comprehensive features, and reliable customer support. One user noted that Brightree's "intuitive design and customizable dashboards make it easy to navigate and access the information I need quickly." Compared to other home health software, Brightree is often praised for its robust clinical documentation capabilities. Users highlight the software's ability to streamline documentation processes, reduce errors, and improve patient care. One reviewer commented that Brightree's "electronic charting system has significantly improved the accuracy and efficiency of our documentation." However, some users have expressed concerns about the cost of Brightree compared to similar products. Additionally, a few users have reported occasional technical glitches and integration issues with other software. Despite these minor drawbacks, Brightree remains a popular choice for home health agencies due to its user-friendly design, comprehensive features, and reliable support. It is particularly well-suited for agencies looking for a robust and customizable solution to improve clinical documentation and streamline operations.

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FAQ

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What are the top-rated propducts for Home Health Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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