Top AlayaCare Alternatives & Competitors For 2024

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Looking for alternatives to AlayaCare? Many users crave user-friendly and feature-rich solutions for tasks like Reporting and Dashboards, Clinical and Point of Care Management, and Schedule Management. Leveraging crowdsourced data from over 1,000 real Home Health Software selection projects based on 400+ capabilities, we present a comparison of AlayaCare to leading industry alternatives like Axxess, myUnity, KanTime, and HCHB.

AlayaCare Software Tool
myUnity Software Tool
HCHB Software Tool

Product Basics

AlayaCare is a cloud-based solution designed to help health care providers digitize and achieve better outcomes. It offers an end-to-end solution with services ranging from scheduling and billing to analytics and clinical documentation. Users can optimize operations by automating workflows, processes and approvals. It is HIPAA and PHIPA compliant and accessible on any internet-connected device.
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Axxess is a cloud-based electronic medical records solution that manages operational, clinical, administrative, human resources, billing and scheduling needs. It offers more than 40 interoperable integrations that track physician orders, accept electronic referrals and more. Its suite includes revenue cycle management, OASIS assessments, CAHPs surveys, staffing and direct data entry for Medicare billing.

It is HIPAA-compliant and accessible via browser or Android and iOS devices. The mobile app offers a messaging module that facilitates steady communication between office and field staff while ensuring accountability through EVV at the point of care. Agencies can streamline operations through streamlined patient intake, customizable dashboards, centralized scheduling and timely alerts.

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MyUnity is an intuitive and compliant point-of-care solution that offers people-centric EHR for hospice, home care, private care and pediatric facilities. It integrates the unique requirements of care settings while streamlining scheduling and intake, combining care transitions and managing billing and patient care for multiple settings.

It simplifies the conversion of clinical, financial and operational workflows by offering a single patient bill, single post-acute care plan, e-prescriptions, interoperability, e-faxing, online referral management and data analytics. Businesses can manage their cash flows and scale according to operational requirements.
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KanTime is a cloud-hosted specialized EMR solution that helps healthcare agencies boost efficiency, optimize revenue and improve compliance using workflow rules, digitization and a central database. Its robust business intelligence modules help drill down into financial, clinical and operational data for actionable insights.

Users can access the system via all Android, iOS and Windows devices, online and offline. It ensures that clinicians capture relevant patient data while providing real-time KPIs to the back-office staff through interactive dashboards.

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Homecare Homebase (HCHB) is an online automation solution that facilitates real-time communication and data exchange between offices, field staff and physicians. It shares information with the back office and others while providing notices, prompts and reminders. A customizable dashboard monitors KPIs while a hosting facility stores all sensitive patient data.

Businesses can use the billing module with integrated checks and capabilities like progress notes, HHRG scoring, medication tracking and more. The scheduling functionality matches appropriate clinicians with patients, based on type of care required, geography and clinician preference. It keeps users updated with regulatory changes by providing periodic training. It also offers reporting support for resource allocation, cap management and referral development.
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$899
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$2,000
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Windows
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Android
Chromebook
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Android
Chromebook
Windows
Mac
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Chromebook
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Mac
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Android
Chromebook
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Cloud
On-Premise
Mobile
Cloud
On-Premise
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On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Ranking

#41

among all
Home Health Software

#4

among all
Home Health Software

#50

among all
Home Health Software

#8

among all
Home Health Software

#18

among all
Home Health Software

Find out who the leaders are

Analyst Rating Summary

74
91
we're gathering data
84
68
73
100
we're gathering data
81
63
90
88
we're gathering data
100
56
89
100
we're gathering data
86
87
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Reporting and Dashboards
Mobile Capabilities
Schedule Management
Caregiver Management
Clinical and Point of Care Management
Billing and Coding
Clinical and Point of Care Management
Mobile Capabilities
Schedule Management
Reporting and Dashboards
Billing and Coding
Caregiver Management
Clinical and Point of Care Management
Mobile Capabilities
Reporting and Dashboards
Caregiver Management
Schedule Management
Clinical and Point of Care Management
Reporting and Dashboards
Clinical and Point of Care Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

AlayaCare
Axxess
myUnity
KanTime
HCHB
+ Add Product + Add Product
Billing and Coding Caregiver Management Clinical and Point of Care Management Compliances Mobile Capabilities Patient-Driven Groupings Model (PDGM) Reporting and Dashboards Schedule Management Security and Platform Capabilities 73 90 89 29 97 100 92 84 100 88 100 71 100 90 100 87 81 100 86 57 81 80 100 79 63 56 87 57 78 100 50 54 0 25 50 75 100
75%
25%
100%
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0%
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75%
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63%
37%
89%
11%
89%
11%
0%
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56%
44%
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16%
79%
21%
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71%
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17%
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86%
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86%
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79%
21%
43%
57%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

58%
42%
75%
25%
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100%
83%
17%
42%
58%

User Sentiment Summary

Good User Sentiment 205 reviews
Great User Sentiment 417 reviews
Great User Sentiment 157 reviews
Good User Sentiment 39 reviews
Fair User Sentiment 61 reviews
78%
of users recommend this product

AlayaCare has a 'good' User Satisfaction Rating of 78% when considering 205 user reviews from 2 recognized software review sites.

81%
of users recommend this product

Axxess has a 'great' User Satisfaction Rating of 81% when considering 417 user reviews from 3 recognized software review sites.

81%
of users recommend this product

myUnity has a 'great' User Satisfaction Rating of 81% when considering 157 user reviews from 3 recognized software review sites.

76%
of users recommend this product

KanTime has a 'good' User Satisfaction Rating of 76% when considering 39 user reviews from 2 recognized software review sites.

62%
of users recommend this product

HCHB has a 'fair' User Satisfaction Rating of 62% when considering 61 user reviews from 2 recognized software review sites.

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1.0 (1)
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4.0 (99)
3.4 (23)
3.7 (15)
3.6 (21)
3.94 (102)
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4.32 (117)
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n/a
3.9 (103)
4.1 (317)
3.3 (17)
3.9 (24)
2.8 (40)

Awards

we're gathering data
Analysts' Pick Award
Billing and Coding Award
Clinical and Point of Care Management Award
Mobile Capabilities Award
Schedule Management Award
we're gathering data
Caregiver Management Award
Schedule Management Award
Integrations and Extensibility Award
we're gathering data

Synopsis of User Ratings and Reviews

Scheduling Efficiency: AlayaCare's scheduling tools, including the visual scheduler and the ability to optimize routes, are frequently praised for saving time and reducing travel costs. Users appreciate the drag-and-drop functionality and the ability to easily visualize schedules for multiple caregivers and clients.
Client and Caregiver Management: The platform offers robust tools for managing client information, care plans, and caregiver profiles. Users find it easy to track client progress, document care activities, and communicate with caregivers. The ability to store documents and share information securely is also highly valued.
Mobile App: AlayaCare's mobile app allows caregivers to access schedules, client information, and care plans on the go. Users appreciate the app's ease of use and its ability to improve communication and coordination between caregivers and office staff.
Reporting and Analytics: AlayaCare provides a variety of reports that can help home health agencies track key performance indicators, identify trends, and make data-driven decisions. Users find the reports to be helpful for improving quality of care, optimizing operations, and demonstrating compliance.
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Functionality: The system schedules/deletes multiple tasks at a time, eliminates paper charting and simplifies finding patient reports. It offers pre-built templates with self-explanatory fields to quicken documentation and compliance. Users appreciated how easy it is to add new clients and staff and streamline billing.
Easy-to-Use: Reviewers note that the product has a user-friendly interface and streamlines transitioning between modules while providing access to multiple agencies with a single login.
Communication: According to users who mentioned communication, the application streamlines office communication, organizes referral providers and simplifies patient care planning.
Mobile Accessibility: Users appreciate the ability to use their mobile devices to enter data or complete documents.
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User-Friendly Interface: myUnity Home Health Care EHR is recognized for its intuitive and easy-to-navigate interface, making it simple for users to adapt and utilize its features effectively.
Robust Scheduling: The software provides strong scheduling capabilities that streamline appointment management, making it easier for home healthcare providers to coordinate patient visits and staff schedules.
Efficient Documentation: myUnity streamlines documentation processes, reducing administrative burden and allowing healthcare professionals to focus more on patient care. Its electronic documentation features help maintain organized and comprehensive patient records.
Improved Workflow and Patient Care: By automating tasks, improving communication, and providing easy access to patient information, myUnity enhances overall workflow efficiency, leading to better patient care management.
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Functionality: The system organizes all documentation in one place while fostering internal communication within teams and departments. Users who talked about the product’s functionality said its tabs are easy to navigate, checkboxes are simple to fill and notes can be edited and carried forward.
Easy-to-Use: Reviewers emphasized that the product offers a user-friendly dashboard and helps avoid chaotic situations by functioning well in offline mode.
Verification: The application links patient insurance verification directly with vendors, fast tracking patient authorization process. Users also mentioned it offered assistance with compliance.
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Functionality: The system provides in-depth reporting and real-time patient data, optimizes scheduling and simplifies the documentation process, noted 85% of reviewers who mentioned the product’s functionality.
Accessibility: Nearly 88% of reviewers emphasized that the product offers updated patient and employee information in one place for easy access.
Billing: The application provides simple billing and payroll modules to process multiple payment types, said approximately 80% of users who talked about the product’s reporting capabilities.
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Steep Learning Curve: Many users report that AlayaCare is not intuitive and requires extensive training to navigate effectively. The complexity of the interface can be overwhelming for new users, leading to frustration and decreased productivity during the onboarding phase.
Mobile App Limitations: The mobile app's functionality is often cited as being limited compared to the web-based version. Caregivers find themselves needing to switch between the app and the web version to complete tasks, which can be cumbersome and inefficient while on the go.
Customization Challenges: While AlayaCare offers some customization options, users express that tailoring the software to their specific workflows can be difficult. This lack of flexibility can lead to workarounds and inefficiencies in daily operations.
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Customer Service: Users mentioned long wait times for ticket resolution, slow customer support and ineffective responses from service agents.
Glitches: Reviewers who talked about lag said that the application sometimes encounters glitches with crucial information disappearing from care plans.
Updates: Constant and clunky updates log users out frequently, while too many pop-up notifications are distracting, reviewers noted.
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Technical Issues: Users have reported experiencing occasional technical glitches and bugs within the system.
Learning Curve: New users may face a learning curve due to the software's extensive features and functionalities.
Reporting Limitations: Generating accurate custom reports can be challenging, and users have found inconsistencies in data accuracy.
Lack of Nursing Scheduling: myUnity lacks integrated nursing scheduling features, requiring users to rely on external solutions or manual processes.
Limited Data Accessibility: Accessing data outside of pre-defined reports and exporting it for analysis can be difficult for users.
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Learning Curve: Reviewers said that getting used to the application’s processes like scheduling is time-consuming with limited training options.
Glitches: The product freezes and lags occasionally and it is difficult to track location via a mobile device.
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Time Consuming: Entering patient information is time-consuming as the system doesn’t fill similar fields automatically, noted 85% of users who talked about the product’s non-streamlined data entry process.
Slow: Nearly 77% of reviewers said that the system is slow to load client data when dealing with multiple patients.
Learning Curve: Approximately 88% of users said that the product’s initial setup is overwhelming and involves a learning curve to know its bells and whistles.
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AlayaCare appears to be most suitable for mid-sized to large home care agencies due to its scalability and comprehensive feature set. Smaller agencies might find the system to be too complex or expensive for their needs, while larger agencies will appreciate the ability to manage multiple branches, complex scheduling needs, and a large volume of clients and caregivers. The robust reporting and analytics capabilities are particularly beneficial for agencies looking to gain insights into their operations and improve efficiency. One area where AlayaCare seems to shine is its scheduling and routing functionality. Users frequently praise the system's ability to optimize routes, reducing travel time and costs for caregivers. The drag-and-drop interface and real-time visibility into caregiver availability make scheduling a breeze. However, some users have noted that the initial setup and configuration of the scheduling system can be time-consuming and may require assistance from AlayaCare's support team. Compared to competitors like AxisCare and Homecare Homebase, AlayaCare is often seen as a more modern and user-friendly platform. The mobile app for caregivers receives positive feedback for its ease of use and intuitive interface. AlayaCare also offers a wider range of features, including telehealth capabilities, family portals, and business intelligence tools. However, this broader feature set can also make AlayaCare more expensive than some of its competitors. While AlayaCare receives generally positive feedback, there are some areas where users would like to see improvements. The billing and payroll modules, while functional, are sometimes described as being less intuitive than other parts of the system. Additionally, some users have expressed a desire for more customization options and third-party integrations.

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Axxess is a comprehensive software solution specifically designed for the home health industry. It allows users to streamline operations, improve patient care, and ensure regulatory compliance. By streamlining scheduling, automating claims processing, improving reimbursements and optimizing patient intake processes, Axxess empowers healthcare providers to deliver high-quality care while increasing revenue.The software's real-time updates and mobile accessibility enhance communication and collaboration among care teams. Axxess also plays a crucial role in revenue cycle management by alerting users to incompatible groupings, offering payment overviews and changes and providing insights into financial performance. Features like the PDGM Center and quality assurance tools help providers navigate complex reimbursement models and maintain compliance. However, users have reported some areas for improvement, such as customer support response times, additional costs and occasional system glitches.Overall, Axxess offers users a user-friendly platform with expansive capabilities for users in the home health industry, but its pricing structure may be prohibitive for smaller agencies.

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Is myUnity truly unified in its acclaim? User reviews from the last year present a mixed bag. While some users praise its user-friendliness, especially for clinicians who find it easy to navigate and document patient information, others point out a lack of intuitive design and repetitive charting. This disparity suggests that myUnity might shine best in smaller healthcare settings where the simplicity of use is paramount. Some users appreciate the robust customization options and responsive customer service, highlighting the ability to tailor the software to specific needs and receive timely support. However, criticisms regarding the software's functionality, including bugs and issues with information flow between different sections, raise concerns about its reliability for larger, more complex healthcare operations. For instance, one user favorably compared a competitor's software, Kinser, for its superior functionality in enabling consistent documentation. Ultimately, myUnity appears best suited for smaller healthcare providers seeking an easy-to-use EHR solution with customizable features, provided they are willing to accept potential limitations in functionality and occasional technical hiccups.

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KanTime is a home health software solution designed to streamline operations for post-acute care agencies. Its features are designed to optimize administrative aspects of home health care, including HR management, patient intake, scheduling, billing, and quality assurance with workflows and digitization. Key differentiators include automatic license expiration alerts and blocking of non-compliant staff access, drag-and-drop scheduling with skill-based matching, electronic claim transfers and mobile point-of-care tools for improved documentation accuracy.User reviews highlight the system's functionality, user-friendliness, and verification assistance. However, drawbacks include a learning curve, occasional glitches, and limited training options. Pricing typically starts at $2,000 per month but varies based on factors like user count, chosen features, and agency size. Overall, it offers mid-size and large organizations an effective way to streamline workflows, digitize and maintain compliance.

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Homecare Homebase is a comprehensive solution that streamlines patient referrals, revenue, scheduling, billing and payroll processes. It provides real-time data updates for better patient care while simplifying documentation for clinicians. However, the application is complex to use at first, involving a bit of a learning curve to get used to its features. It is slow to respond when handling multiple patient data and doesn’t offer a streamlined data entry system.

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Related Categories

Top Alternatives in Home Health Software


Alora

Axxess

CareVoyant

Casamba

Complia Health

Crescendo

HCHB

HEALTHCAREfirst

HealthWare

KanTime

MatrixCare

On Demand Homecare

PointClickCare

WellSky Home Health

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