RoboHelp vs Heretto

Last Updated:

Our analysts compared RoboHelp vs Heretto based on data from our 400+ point analysis of Help Authoring Tools, user reviews and our own crowdsourced data from our free software selection platform.

Heretto Software Tool

Product Basics

RoboHelp is a sophisticated software tool designed for creating and managing help systems, knowledge bases, and e-learning content. It is particularly well-suited for technical writers, instructional designers, and content developers in industries such as software development, education, and customer support. The software offers unique benefits like seamless integration with other tools, robust multi-channel publishing capabilities, and an intuitive user interface that enhances productivity. Users appreciate its powerful features, including responsive HTML5 output, dynamic content filtering, and customizable templates, which streamline the authoring process. Compared to similar products, RoboHelp is praised for its flexibility and ease of use, although some users note a learning curve. Pricing details are not readily available, and potential buyers are encouraged to contact SelectHub for a tailored quote. Overall, RoboHelp stands out for its comprehensive feature set and adaptability to various documentation needs.
read more...
Heretto is a sophisticated software solution designed for managing component content, particularly excelling in the realm of Component Content Management (CCM). It is ideally suited for industries that require meticulous documentation and content management, such as technology, manufacturing, and healthcare. Heretto offers unique benefits like enhanced content reuse, streamlined collaboration, and efficient content delivery across multiple channels. Its powerful features include advanced version control, robust metadata management, and seamless integration capabilities. Users often praise its intuitive interface and the ability to handle complex documentation needs with ease. Compared to similar products, Heretto stands out for its flexibility and scalability, making it a preferred choice for organizations of varying sizes. Pricing details are not readily available, so it's recommended to contact SelectHub for a tailored quote based on specific requirements. Heretto's comprehensive approach to content management makes it a valuable asset for businesses seeking to optimize their documentation processes.
read more...
$29.99/User, Monthly
Get a free price quote
Tailored to your specific needs
$150/User, Monthly
Free Trial is unavailable →
Get a free price quote
Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Improved Collaboration: RoboHelp allows multiple authors to work on the same project simultaneously, streamlining the content creation process and reducing bottlenecks.
  • Responsive Output: The software automatically adjusts content for different devices, ensuring that users have a seamless experience whether they're on a desktop, tablet, or smartphone.
  • Efficient Content Reuse: By using variables and snippets, RoboHelp enables authors to reuse content across multiple projects, saving time and maintaining consistency.
  • Advanced Search Capabilities: Users can quickly find the information they need with RoboHelp's robust search functionality, which includes filters and customizable search results.
  • Customizable Templates: Authors can create and apply templates to ensure a consistent look and feel across all documentation, enhancing brand identity and user experience.
  • Version Control: Integrated version control features help track changes and manage document versions, reducing the risk of errors and ensuring that the most current information is always available.
  • Multilingual Support: RoboHelp supports content translation and localization, making it easier to reach a global audience without duplicating efforts.
  • Interactive Content Creation: Authors can incorporate multimedia elements such as videos, images, and interactive elements to engage users and enhance understanding.
  • Analytics and Feedback: Built-in analytics tools provide insights into how users interact with content, allowing authors to make data-driven improvements.
  • Seamless Integration: RoboHelp integrates with other Adobe products and third-party tools, facilitating a smooth workflow and enhancing productivity.
  • Scalable Solutions: Whether you're a small team or a large enterprise, RoboHelp scales to meet your needs, supporting both simple and complex documentation projects.
  • Accessibility Compliance: The software includes features to help ensure that content meets accessibility standards, making information available to all users, including those with disabilities.
  • Cloud-Based Collaboration: With cloud-based options, teams can access and edit projects from anywhere, promoting flexibility and remote work capabilities.
  • Automated Publishing: RoboHelp automates the publishing process, allowing authors to deliver content in multiple formats such as HTML5, PDF, and ePub with minimal effort.
  • Enhanced User Experience: The intuitive interface and user-friendly design make it easy for authors to create and manage content, reducing the learning curve and increasing efficiency.
read more...
  • Enhanced Collaboration: Heretto facilitates seamless teamwork by allowing multiple users to work on the same content simultaneously, reducing bottlenecks and improving productivity.
  • Content Reusability: By managing content as components, Heretto enables users to reuse content across different documents, ensuring consistency and saving time on content creation.
  • Improved Content Accuracy: Centralized content management ensures that updates are reflected across all instances, minimizing errors and maintaining up-to-date information.
  • Streamlined Localization: Heretto supports efficient translation and localization processes, allowing businesses to easily adapt content for global markets without duplicating efforts.
  • Version Control: The software tracks changes and maintains version histories, enabling users to revert to previous versions if needed and ensuring accountability.
  • Scalability: Heretto's architecture supports growing content needs, making it suitable for organizations of all sizes as they expand their content libraries.
  • Enhanced Searchability: Advanced search capabilities allow users to quickly find and access specific content components, improving efficiency and reducing time spent searching.
  • Regulatory Compliance: By maintaining a single source of truth, Heretto helps organizations meet industry standards and regulatory requirements with ease.
  • Customizable Workflows: Users can tailor workflows to match their specific processes, ensuring that content creation and management align with organizational needs.
  • Reduced Redundancy: By eliminating duplicate content, Heretto reduces storage costs and simplifies content management, leading to more efficient resource use.
  • Improved User Experience: Intuitive interfaces and user-friendly design make it easy for team members to adopt and use the platform effectively, enhancing overall satisfaction.
  • Data-Driven Insights: Heretto provides analytics and reporting tools that offer insights into content usage and performance, enabling informed decision-making.
  • Seamless Integration: The software integrates with existing tools and systems, ensuring a smooth transition and minimal disruption to current workflows.
  • Cost Efficiency: By optimizing content management processes, Heretto reduces operational costs and maximizes return on investment.
  • Future-Proofing: Heretto's support for emerging technologies and standards ensures that organizations remain competitive and adaptable to future changes.
read more...
  • Responsive HTML5 Output: Create content that automatically adjusts to different screen sizes and devices, ensuring a seamless user experience across desktops, tablets, and smartphones.
  • Dynamic Content Filters: Allow users to customize their view by filtering content based on specific criteria, enhancing the relevance and accessibility of information.
  • Intuitive Authoring Interface: Utilize a user-friendly interface with drag-and-drop functionality, making it easier for authors to create and manage content without extensive technical knowledge.
  • Advanced Search Capabilities: Implement powerful search features, including autocomplete and synonym support, to help users find information quickly and efficiently.
  • Integration with Adobe Creative Cloud: Seamlessly incorporate assets from Adobe Creative Cloud applications, such as Photoshop and Illustrator, directly into your help projects.
  • Version Control Support: Collaborate with team members using version control systems like Git, ensuring that content development is organized and changes are tracked effectively.
  • Multilingual Authoring: Create and manage content in multiple languages with built-in translation support, catering to a global audience.
  • Customizable Templates and Skins: Design unique and branded help systems using customizable templates and skins, allowing for a consistent look and feel across all documentation.
  • Conditional Content: Tailor content to different audiences by setting conditions that determine what information is displayed based on user roles or preferences.
  • Analytics and Reporting: Gain insights into user behavior and content performance with integrated analytics, helping to refine and improve documentation over time.
  • PDF and Print Publishing: Generate print-ready PDFs and other formats directly from RoboHelp, ensuring that offline documentation is as polished as its online counterpart.
  • Content Reuse and Snippets: Efficiently manage and reuse content across multiple projects using snippets, reducing redundancy and maintaining consistency.
  • Topic-Based Authoring: Organize content into discrete topics, making it easier to update and manage large volumes of information.
  • Collaboration Tools: Facilitate teamwork with features that support simultaneous editing, commenting, and review processes.
  • Context-Sensitive Help: Provide users with relevant help content based on their current context within an application, improving the overall user experience.
  • Enhanced Accessibility Features: Ensure compliance with accessibility standards, making content usable for individuals with disabilities.
  • API Documentation Support: Create and manage API documentation with specialized tools that cater to the needs of developers and technical audiences.
  • Cloud-Based Review and Collaboration: Use cloud services for reviewing and collaborating on projects, enabling remote teams to work together efficiently.
  • Single-Sourcing Capabilities: Manage multiple outputs from a single source of content, streamlining the process of updating and maintaining documentation.
read more...
  • Structured Content Authoring: Facilitates the creation of content using XML and DITA standards, ensuring consistency and reusability across documents.
  • Version Control: Tracks changes and maintains a history of document revisions, allowing users to revert to previous versions when necessary.
  • Content Reuse: Enables the reuse of content components across multiple documents, reducing duplication and ensuring consistency.
  • Multi-Channel Publishing: Supports publishing to various formats such as HTML, PDF, and ePub, streamlining the distribution process.
  • Collaborative Editing: Allows multiple users to work on the same document simultaneously, enhancing teamwork and productivity.
  • Metadata Management: Provides tools for tagging and organizing content with metadata, improving searchability and categorization.
  • Localization Support: Facilitates the translation and localization of content for global audiences, integrating with translation management systems.
  • Customizable Workflows: Offers the ability to design and implement custom workflows to match specific organizational processes.
  • Advanced Search Capabilities: Features robust search functions that allow users to find content quickly using metadata and full-text search.
  • Role-Based Access Control: Ensures secure access to content by assigning permissions based on user roles and responsibilities.
  • Integration with External Systems: Connects with other enterprise systems such as CRM and ERP, facilitating seamless data exchange.
  • Scalability: Designed to handle large volumes of content and users, making it suitable for organizations of all sizes.
  • Content Analytics: Provides insights into content usage and performance, helping organizations make data-driven decisions.
  • Responsive User Interface: Features an intuitive and adaptable interface that enhances user experience across devices.
  • API Access: Offers a comprehensive API for developers to extend functionality and integrate with custom applications.
read more...

Product Ranking

#3

among all
Help Authoring Tools

#5

among all
Help Authoring Tools

Find out who the leaders are

Analyst Rating Summary

78
79
86
80
98
100
89
92
Show More Show More
Content Creation
Security
Platform Capabilities
Content Management
Integrations
Content Creation
Security
Integrations
Content Management
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

80%
20%
0%
80%
0%
20%
100%
0%
0%
100%
0%
0%
92%
0%
8%
92%
0%
8%
78%
22%
0%
89%
0%
11%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
20%
0%
90%
0%
10%
100%
0%
0%
100%
0%
0%

Awards

SelectHub research analysts have evaluated RoboHelp and concluded it earns best-in-class honors for Security.

Security Award

No awards.

Synopsis of User Ratings and Reviews

Single-Source Authoring: Create content once and reuse it across multiple output formats, saving time and ensuring consistency.
Multi-Screen Output: Publish content to various formats, including responsive HTML5, ensuring a seamless experience on desktops, tablets, and mobile devices.
Search Functionality: Provides robust search capabilities within help projects, allowing users to quickly find the information they need.
Show more
Intuitive Interface: Heretto's user-friendly design makes it easy to navigate and use, even for beginners who are new to structured content.
Real-Time Collaboration: Multiple users can work on the same content simultaneously, fostering teamwork and speeding up content creation.
Streamlined Review Process: Heretto includes built-in tools for review and approval workflows, making it simple to manage feedback and ensure content quality.
Version Control: The platform tracks all changes made to content, allowing users to revert to previous versions if needed and maintain a comprehensive content history.
Integration Capabilities: Heretto seamlessly integrates with other tools, such as translation management systems or content delivery platforms, enhancing its versatility and extending its functionality.
Show more
Learning Curve: New users might find it challenging to master RoboHelp initially due to its extensive features.
Limited Export Options: Converting content to formats beyond RoboHelp's native output options can be restrictive.
Show more
Occasional Version Control Issues: While generally praised for its version control, Heretto has shown some inconsistencies. Users have reported occasional difficulties merging changes, leading to content duplication or loss.
Limited Docusaurus Connector Customization: The Docusaurus Connector, used for converting DITA topics to HTML-MD format, lacks flexibility in customization. This limitation makes it challenging to tailor the output with specific components or achieve a desired structure.
Occasional User Interface Quirks: Some users have pointed out minor contextual issues within the user interface. These include inconsistencies with starred items and the editor and map tree not fully displaying profiling information.
Show more

Will RoboHelp rob you of your sanity, or will it help you conquer your help authoring tasks? User reviews from the last year reveal a mixed bag. While RoboHelp is lauded for its robust features and customizable output options, its steep learning curve and limitations for large projects have left some users feeling less than helped. One user praised RoboHelp's ability to create separate chapters and easily export to various formats like PDF and DOCX, highlighting how this streamlines the documentation process compared to juggling multiple tools. This ease of use, however, seems to disappear as projects scale up, with several users noting that RoboHelp might not be the best fit for larger, more complex documentation needs. The software's limitations in DITA support were also a sticking point for some, especially those working with structured content. A key differentiator for RoboHelp seems to be its intuitive user interface, which even beginners found relatively easy to grasp. However, this initial ease of use appears deceptive, as several users pointed out the need for at least basic HTML knowledge to unlock the software's full potential and troubleshoot formatting quirks. This reliance on HTML knowledge might pose a challenge for users without a technical background, making the learning curve steeper than anticipated. Ultimately, RoboHelp seems best suited for individual users or small teams working on less complex projects where ease of use and quick output generation are priorities. Larger teams or those dealing with intricate, structured content might find RoboHelp's limitations outweigh its advantages.

Show more

Is Heretto the hero to your content woes? User reviews from the past year suggest it could be, particularly for those knee-deep in technical documentation. Heretto shines in its intuitive interface and robust collaboration features, making it a breath of fresh air compared to more cumbersome systems. Users rave about the ease of content reuse, real-time collaboration, and smooth version control, which streamline workflows and boost productivity. For instance, one user highlighted how Heretto "makes it easy for multiple authors to work on the same content" through its real-time collaboration tools. However, no hero is without flaws. Some users point out a learning curve, especially with advanced features like branching and merging. Occasional bugs and limitations in customizing output formats also crop up. Despite these hiccups, Heretto's strengths lie in simplifying complex content creation processes. Its intuitive design makes it ideal for teams with varying technical expertise, while its collaborative features are a godsend for remote teams. If you're looking to wrangle your technical documentation and streamline content operations, Heretto might just be your champion.

Show more

Screenshots

Top Alternatives in Help Authoring Tools


Author-It

ClickHelp

Doc-o-matic

Docsie

Dr.Explain

Help+Manual

HelpNDoc

HelpScribble

HelpSmith

HelpStudio

Heretto

MadCap Flare

ReadMe

Whatfix

wpDocs

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings