RoboHelp vs Help+Manual

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Our analysts compared RoboHelp vs Help+Manual based on data from our 400+ point analysis of Help Authoring Tools, user reviews and our own crowdsourced data from our free software selection platform.

Help+Manual Software Tool

Product Basics

RoboHelp is a sophisticated software tool designed for creating and managing help systems, knowledge bases, and e-learning content. It is particularly well-suited for technical writers, instructional designers, and content developers in industries such as software development, education, and customer support. The software offers unique benefits like seamless integration with other tools, robust multi-channel publishing capabilities, and an intuitive user interface that enhances productivity. Users appreciate its powerful features, including responsive HTML5 output, dynamic content filtering, and customizable templates, which streamline the authoring process. Compared to similar products, RoboHelp is praised for its flexibility and ease of use, although some users note a learning curve. Pricing details are not readily available, and potential buyers are encouraged to contact SelectHub for a tailored quote. Overall, RoboHelp stands out for its comprehensive feature set and adaptability to various documentation needs.
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Help+Manual is a sophisticated software tool designed for creating and managing documentation. It is particularly well-suited for technical writers, software developers, and businesses in industries such as IT, engineering, and manufacturing that require detailed and structured documentation. The software offers a unique blend of features, including a WYSIWYG editor, multi-format publishing, and version control, which streamline the documentation process. Users appreciate its ability to produce outputs in various formats like PDF, HTML, and ePub, making it versatile for different audiences. Help+Manual stands out for its intuitive interface and robust project management capabilities, which enhance productivity and collaboration. Compared to similar products, users often highlight its ease of use and comprehensive feature set. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a tailored quote based on their specific requirements.
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$29.99/User, Monthly
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Tailored to your specific needs
$498/License, One-Time
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Tailored to your specific needs
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
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Documentation
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Videos
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Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Improved Collaboration: RoboHelp allows multiple authors to work on the same project simultaneously, streamlining the content creation process and reducing bottlenecks.
  • Responsive Output: The software automatically adjusts content for different devices, ensuring that users have a seamless experience whether they're on a desktop, tablet, or smartphone.
  • Efficient Content Reuse: By using variables and snippets, RoboHelp enables authors to reuse content across multiple projects, saving time and maintaining consistency.
  • Advanced Search Capabilities: Users can quickly find the information they need with RoboHelp's robust search functionality, which includes filters and customizable search results.
  • Customizable Templates: Authors can create and apply templates to ensure a consistent look and feel across all documentation, enhancing brand identity and user experience.
  • Version Control: Integrated version control features help track changes and manage document versions, reducing the risk of errors and ensuring that the most current information is always available.
  • Multilingual Support: RoboHelp supports content translation and localization, making it easier to reach a global audience without duplicating efforts.
  • Interactive Content Creation: Authors can incorporate multimedia elements such as videos, images, and interactive elements to engage users and enhance understanding.
  • Analytics and Feedback: Built-in analytics tools provide insights into how users interact with content, allowing authors to make data-driven improvements.
  • Seamless Integration: RoboHelp integrates with other Adobe products and third-party tools, facilitating a smooth workflow and enhancing productivity.
  • Scalable Solutions: Whether you're a small team or a large enterprise, RoboHelp scales to meet your needs, supporting both simple and complex documentation projects.
  • Accessibility Compliance: The software includes features to help ensure that content meets accessibility standards, making information available to all users, including those with disabilities.
  • Cloud-Based Collaboration: With cloud-based options, teams can access and edit projects from anywhere, promoting flexibility and remote work capabilities.
  • Automated Publishing: RoboHelp automates the publishing process, allowing authors to deliver content in multiple formats such as HTML5, PDF, and ePub with minimal effort.
  • Enhanced User Experience: The intuitive interface and user-friendly design make it easy for authors to create and manage content, reducing the learning curve and increasing efficiency.
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  • Streamlined Collaboration: Help+Manual enables multiple team members to work on the same project simultaneously, reducing bottlenecks and enhancing productivity.
  • Consistent Output: The software ensures uniformity across all documentation by allowing the use of templates and style guides, maintaining brand consistency.
  • Multi-Format Publishing: With Help+Manual, you can publish your documentation in various formats such as PDF, HTML, and ePub, catering to diverse audience preferences.
  • Efficient Version Control: Track changes and manage different versions of your documentation effortlessly, ensuring that you always have access to the most up-to-date information.
  • Integrated Media Management: Easily incorporate images, videos, and other media into your documentation, enhancing the reader's understanding and engagement.
  • Responsive Design: Create documentation that automatically adapts to different devices and screen sizes, providing an optimal reading experience for all users.
  • Advanced Search Capabilities: Help+Manual offers robust search functions, allowing users to quickly find the information they need within extensive documentation sets.
  • Customizable Output: Tailor the look and feel of your documentation to meet specific project requirements or audience needs, enhancing user satisfaction.
  • Seamless Integration: The software integrates with various third-party tools and platforms, streamlining workflows and reducing the need for manual data entry.
  • Comprehensive Support: Benefit from extensive support resources, including tutorials and a user community, to maximize the software's potential and resolve issues swiftly.
  • Time-Saving Automation: Automate repetitive tasks such as indexing and cross-referencing, freeing up time for more critical documentation activities.
  • Scalability: As your documentation needs grow, Help+Manual scales with you, accommodating larger projects and more complex documentation structures.
  • Enhanced User Experience: The intuitive interface and user-friendly design make it easy for both novice and experienced users to navigate and utilize the software effectively.
  • Cost-Effective Solution: By consolidating multiple documentation tasks into one platform, Help+Manual reduces the need for additional software, lowering overall costs.
  • Security and Compliance: Maintain control over your documentation with robust security features, ensuring compliance with industry standards and regulations.
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  • Responsive HTML5 Output: Create content that automatically adjusts to different screen sizes and devices, ensuring a seamless user experience across desktops, tablets, and smartphones.
  • Dynamic Content Filters: Allow users to customize their view by filtering content based on specific criteria, enhancing the relevance and accessibility of information.
  • Intuitive Authoring Interface: Utilize a user-friendly interface with drag-and-drop functionality, making it easier for authors to create and manage content without extensive technical knowledge.
  • Advanced Search Capabilities: Implement powerful search features, including autocomplete and synonym support, to help users find information quickly and efficiently.
  • Integration with Adobe Creative Cloud: Seamlessly incorporate assets from Adobe Creative Cloud applications, such as Photoshop and Illustrator, directly into your help projects.
  • Version Control Support: Collaborate with team members using version control systems like Git, ensuring that content development is organized and changes are tracked effectively.
  • Multilingual Authoring: Create and manage content in multiple languages with built-in translation support, catering to a global audience.
  • Customizable Templates and Skins: Design unique and branded help systems using customizable templates and skins, allowing for a consistent look and feel across all documentation.
  • Conditional Content: Tailor content to different audiences by setting conditions that determine what information is displayed based on user roles or preferences.
  • Analytics and Reporting: Gain insights into user behavior and content performance with integrated analytics, helping to refine and improve documentation over time.
  • PDF and Print Publishing: Generate print-ready PDFs and other formats directly from RoboHelp, ensuring that offline documentation is as polished as its online counterpart.
  • Content Reuse and Snippets: Efficiently manage and reuse content across multiple projects using snippets, reducing redundancy and maintaining consistency.
  • Topic-Based Authoring: Organize content into discrete topics, making it easier to update and manage large volumes of information.
  • Collaboration Tools: Facilitate teamwork with features that support simultaneous editing, commenting, and review processes.
  • Context-Sensitive Help: Provide users with relevant help content based on their current context within an application, improving the overall user experience.
  • Enhanced Accessibility Features: Ensure compliance with accessibility standards, making content usable for individuals with disabilities.
  • API Documentation Support: Create and manage API documentation with specialized tools that cater to the needs of developers and technical audiences.
  • Cloud-Based Review and Collaboration: Use cloud services for reviewing and collaborating on projects, enabling remote teams to work together efficiently.
  • Single-Sourcing Capabilities: Manage multiple outputs from a single source of content, streamlining the process of updating and maintaining documentation.
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  • Single-Source Publishing: Create and manage content in one place, then publish to multiple formats such as PDF, HTML, and ePub without duplicating efforts.
  • WYSIWYG Editor: Utilize a user-friendly editor that allows you to see the final output as you write, making it easier to format and structure your documentation.
  • Version Control Integration: Seamlessly integrate with version control systems like Git and Subversion to manage changes and collaborate with team members.
  • Conditional Text: Use conditional tags to include or exclude content based on the output format or audience, enhancing customization and relevance.
  • Multi-User Editing: Collaborate in real-time with multiple authors, ensuring efficient teamwork and reducing the risk of conflicting changes.
  • Advanced Image Handling: Incorporate images with ease, using features like image hotspots and dynamic resizing to enhance visual communication.
  • Customizable Templates: Start with pre-designed templates or create your own to maintain brand consistency and streamline the documentation process.
  • Integrated Translation Management: Manage translations directly within the software, supporting multilingual documentation projects efficiently.
  • Dynamic Help Systems: Develop context-sensitive help systems that provide users with relevant information based on their current task or location within an application.
  • Extensive Import/Export Options: Import content from various formats like Word and HTML, and export to a wide range of outputs, ensuring flexibility and adaptability.
  • Comprehensive Reporting Tools: Generate detailed reports on project status, content usage, and more, aiding in project management and decision-making.
  • Responsive Web Design: Create web-based documentation that automatically adjusts to different screen sizes, ensuring accessibility on any device.
  • Integrated PDF Engine: Produce high-quality PDF documents directly from the software without needing third-party tools, simplifying the publishing process.
  • Topic-Based Authoring: Organize content into discrete topics, making it easier to manage, update, and reuse information across different projects.
  • Extensive Customization Options: Tailor the software to fit your specific needs with customizable toolbars, shortcuts, and user interface settings.
  • Robust Search Functionality: Implement powerful search features within your documentation, allowing users to quickly find the information they need.
  • Built-In Screen Capture: Capture screenshots directly within the software, streamlining the process of adding visual aids to your documentation.
  • Automated Build Processes: Schedule and automate the generation of documentation outputs, saving time and ensuring consistency.
  • Comprehensive Support and Resources: Access a wealth of tutorials, forums, and customer support to assist with any challenges or questions that arise.
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Product Ranking

#3

among all
Help Authoring Tools

#10

among all
Help Authoring Tools

Find out who the leaders are

Analyst Rating Summary

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Content Creation
Security
Platform Capabilities
Content Management
Integrations
Content Creation
Content Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated RoboHelp and concluded it earns best-in-class honors for Security.

Security Award

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Synopsis of User Ratings and Reviews

Single-Source Authoring: Create content once and reuse it across multiple output formats, saving time and ensuring consistency.
Multi-Screen Output: Publish content to various formats, including responsive HTML5, ensuring a seamless experience on desktops, tablets, and mobile devices.
Search Functionality: Provides robust search capabilities within help projects, allowing users to quickly find the information they need.
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Intuitive Interface: Help+Manual is designed to be user-friendly, with an interface familiar to anyone who has used Microsoft Word, making it easy to learn and use.
Multi-format Output: The software allows you to create documentation in various formats, including Webhelp, CHM, and PDF, all from a single source file, streamlining the publishing process.
Customization Options: Help+Manual provides extensive customization features, enabling you to tailor the design of your documentation to match your company's branding and style guidelines.
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Learning Curve: New users might find it challenging to master RoboHelp initially due to its extensive features.
Limited Export Options: Converting content to formats beyond RoboHelp's native output options can be restrictive.
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Limited Layout Flexibility: Users have reported less flexibility in customizing content layouts compared to other documentation software, potentially limiting creative control over the final output.
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Will RoboHelp rob you of your sanity, or will it help you conquer your help authoring tasks? User reviews from the last year reveal a mixed bag. While RoboHelp is lauded for its robust features and customizable output options, its steep learning curve and limitations for large projects have left some users feeling less than helped. One user praised RoboHelp's ability to create separate chapters and easily export to various formats like PDF and DOCX, highlighting how this streamlines the documentation process compared to juggling multiple tools. This ease of use, however, seems to disappear as projects scale up, with several users noting that RoboHelp might not be the best fit for larger, more complex documentation needs. The software's limitations in DITA support were also a sticking point for some, especially those working with structured content. A key differentiator for RoboHelp seems to be its intuitive user interface, which even beginners found relatively easy to grasp. However, this initial ease of use appears deceptive, as several users pointed out the need for at least basic HTML knowledge to unlock the software's full potential and troubleshoot formatting quirks. This reliance on HTML knowledge might pose a challenge for users without a technical background, making the learning curve steeper than anticipated. Ultimately, RoboHelp seems best suited for individual users or small teams working on less complex projects where ease of use and quick output generation are priorities. Larger teams or those dealing with intricate, structured content might find RoboHelp's limitations outweigh its advantages.

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Let me lend a helping hand and tell you about Help+Manual. User reviews from the past year reveal a product that's a bit like a trusty toolbox - packed with utility but missing some finesse. Help+Manual consistently receives praise for its user-friendly interface, often compared to Microsoft Word, which makes it easy for beginners to get up and running. Users particularly appreciate the "single source" principle, allowing them to effortlessly generate content across various formats like HTML Help, Webhelp, PDF, and ePUB, simplifying the documentation process. However, some users find Help+Manual's content layout options somewhat restrictive compared to other tools. For instance, creating responsive layouts or arranging content side-by-side within a topic can be cumbersome, often necessitating the use of tables. This limitation might frustrate users seeking greater design flexibility. In conclusion, Help+Manual is a robust and reliable choice for users who prioritize ease of use and multi-format publishing, especially for software documentation. However, those who require advanced layout customization might find its capabilities somewhat limiting.

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