ClickHelp vs Help+Manual

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Our analysts compared ClickHelp vs Help+Manual based on data from our 400+ point analysis of Help Authoring Tools, user reviews and our own crowdsourced data from our free software selection platform.

Help+Manual Software Tool

Product Basics

ClickHelp is a sophisticated documentation management software designed to streamline the creation, management, and distribution of technical documentation. It is particularly well-suited for industries such as software development, IT, and engineering, where precise and accessible documentation is crucial. Users appreciate its intuitive interface, which facilitates collaboration and enhances productivity. Unique features include advanced search capabilities, customizable templates, and seamless integration with other tools, making it a powerful choice for teams seeking efficiency. Compared to similar products, ClickHelp stands out for its user-friendly design and robust functionality. Pricing details are not readily available, so it is advisable to contact SelectHub for a tailored quote based on specific requirements. Overall, ClickHelp offers a compelling solution for organizations aiming to optimize their documentation processes.
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Help+Manual is a sophisticated software tool designed for creating and managing documentation. It is particularly well-suited for technical writers, software developers, and businesses in industries such as IT, engineering, and manufacturing that require detailed and structured documentation. The software offers a unique blend of features, including a WYSIWYG editor, multi-format publishing, and version control, which streamline the documentation process. Users appreciate its ability to produce outputs in various formats like PDF, HTML, and ePub, making it versatile for different audiences. Help+Manual stands out for its intuitive interface and robust project management capabilities, which enhance productivity and collaboration. Compared to similar products, users often highlight its ease of use and comprehensive feature set. Pricing details are not explicitly available, so potential users are encouraged to contact SelectHub for a tailored quote based on their specific requirements.
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$175 Monthly
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$498/License, One-Time
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Tailored to your specific needs
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Product Assistance

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FAQ
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Knowledge Base
24/7 Live Support
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Product Insights

  • Streamlined Collaboration: ClickHelp enables multiple team members to work on documentation simultaneously, reducing bottlenecks and improving efficiency.
  • Real-Time Updates: Changes made to documents are instantly visible to all users, ensuring everyone is working with the most current information.
  • Customizable Templates: Users can create and modify templates to maintain consistency across documents, saving time and ensuring brand alignment.
  • Advanced Search Functionality: The software's robust search capabilities allow users to quickly locate specific information within large documentation sets.
  • Version Control: ClickHelp tracks document revisions, allowing users to revert to previous versions if needed, minimizing the risk of data loss.
  • Role-Based Access: Administrators can assign specific permissions to users, ensuring sensitive information is only accessible to authorized personnel.
  • Responsive Design: Documentation created in ClickHelp is optimized for viewing on various devices, enhancing accessibility for users on the go.
  • Integrated Feedback System: Users can leave comments and suggestions directly on documents, facilitating continuous improvement and user engagement.
  • Analytics and Reporting: ClickHelp provides insights into document usage and user behavior, helping teams make data-driven decisions to enhance content.
  • Seamless Import/Export: The platform supports various file formats, making it easy to import existing documents or export content for external use.
  • Multilingual Support: ClickHelp allows for the creation of documentation in multiple languages, catering to a global audience and expanding reach.
  • Cloud-Based Access: As a cloud-based solution, ClickHelp ensures that documentation is accessible from anywhere, facilitating remote work and collaboration.
  • Automated Publishing: Users can schedule document releases, ensuring timely updates without manual intervention, freeing up resources for other tasks.
  • Intuitive User Interface: The platform's user-friendly design reduces the learning curve, allowing teams to focus on content creation rather than software navigation.
  • Security Compliance: ClickHelp adheres to industry-standard security protocols, safeguarding sensitive information and maintaining user trust.
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  • Streamlined Collaboration: Help+Manual enables multiple team members to work on the same project simultaneously, reducing bottlenecks and enhancing productivity.
  • Consistent Output: The software ensures uniformity across all documentation by allowing the use of templates and style guides, maintaining brand consistency.
  • Multi-Format Publishing: With Help+Manual, you can publish your documentation in various formats such as PDF, HTML, and ePub, catering to diverse audience preferences.
  • Efficient Version Control: Track changes and manage different versions of your documentation effortlessly, ensuring that you always have access to the most up-to-date information.
  • Integrated Media Management: Easily incorporate images, videos, and other media into your documentation, enhancing the reader's understanding and engagement.
  • Responsive Design: Create documentation that automatically adapts to different devices and screen sizes, providing an optimal reading experience for all users.
  • Advanced Search Capabilities: Help+Manual offers robust search functions, allowing users to quickly find the information they need within extensive documentation sets.
  • Customizable Output: Tailor the look and feel of your documentation to meet specific project requirements or audience needs, enhancing user satisfaction.
  • Seamless Integration: The software integrates with various third-party tools and platforms, streamlining workflows and reducing the need for manual data entry.
  • Comprehensive Support: Benefit from extensive support resources, including tutorials and a user community, to maximize the software's potential and resolve issues swiftly.
  • Time-Saving Automation: Automate repetitive tasks such as indexing and cross-referencing, freeing up time for more critical documentation activities.
  • Scalability: As your documentation needs grow, Help+Manual scales with you, accommodating larger projects and more complex documentation structures.
  • Enhanced User Experience: The intuitive interface and user-friendly design make it easy for both novice and experienced users to navigate and utilize the software effectively.
  • Cost-Effective Solution: By consolidating multiple documentation tasks into one platform, Help+Manual reduces the need for additional software, lowering overall costs.
  • Security and Compliance: Maintain control over your documentation with robust security features, ensuring compliance with industry standards and regulations.
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  • Single-Sourcing: Create multiple versions of a document from a single source, allowing for efficient content management and updates.
  • Context-Sensitive Help: Integrate help documentation directly into your software applications, providing users with relevant information based on their current context.
  • Customizable Templates: Use and modify pre-designed templates to maintain brand consistency and enhance the visual appeal of your documentation.
  • Role-Based Access Control: Assign specific permissions to team members, ensuring that only authorized personnel can edit or publish content.
  • Real-Time Collaboration: Work simultaneously with team members on the same document, facilitating seamless collaboration and reducing bottlenecks.
  • Version Control: Track changes and maintain a history of document revisions, allowing for easy rollback to previous versions if needed.
  • Responsive Design: Automatically adjust the layout of your documentation to fit various screen sizes, ensuring readability on any device.
  • Advanced Search Functionality: Enable users to quickly find information with powerful search capabilities, including full-text search and filtering options.
  • Analytics and Reporting: Gain insights into user behavior and document performance through detailed analytics, helping to improve content effectiveness.
  • Integration with Third-Party Tools: Connect with popular platforms like Jira, Confluence, and Slack to streamline workflows and enhance productivity.
  • Multilingual Support: Create and manage documentation in multiple languages, catering to a global audience with ease.
  • Customizable URL Structure: Define your own URL patterns for documentation, improving SEO and user navigation.
  • Feedback and Comments: Allow users to provide feedback directly on the documentation, fostering continuous improvement and user engagement.
  • Secure Hosting: Host your documentation on ClickHelp's secure servers, ensuring data protection and compliance with industry standards.
  • Import and Export Options: Easily import content from various formats like Word and HTML, and export documentation to formats such as PDF and CHM.
  • API Access: Utilize ClickHelp's API to automate processes and integrate documentation with other systems seamlessly.
  • Custom Branding: Tailor the look and feel of your documentation portal to align with your company's branding guidelines.
  • Task Management: Assign tasks and track progress within the documentation project, enhancing team coordination and accountability.
  • Conditional Content: Display different content to different users based on predefined conditions, personalizing the user experience.
  • Glossary and Indexing: Create a glossary of terms and an index to help users navigate complex documentation more effectively.
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  • Single-Source Publishing: Create and manage content in one place, then publish to multiple formats such as PDF, HTML, and ePub without duplicating efforts.
  • WYSIWYG Editor: Utilize a user-friendly editor that allows you to see the final output as you write, making it easier to format and structure your documentation.
  • Version Control Integration: Seamlessly integrate with version control systems like Git and Subversion to manage changes and collaborate with team members.
  • Conditional Text: Use conditional tags to include or exclude content based on the output format or audience, enhancing customization and relevance.
  • Multi-User Editing: Collaborate in real-time with multiple authors, ensuring efficient teamwork and reducing the risk of conflicting changes.
  • Advanced Image Handling: Incorporate images with ease, using features like image hotspots and dynamic resizing to enhance visual communication.
  • Customizable Templates: Start with pre-designed templates or create your own to maintain brand consistency and streamline the documentation process.
  • Integrated Translation Management: Manage translations directly within the software, supporting multilingual documentation projects efficiently.
  • Dynamic Help Systems: Develop context-sensitive help systems that provide users with relevant information based on their current task or location within an application.
  • Extensive Import/Export Options: Import content from various formats like Word and HTML, and export to a wide range of outputs, ensuring flexibility and adaptability.
  • Comprehensive Reporting Tools: Generate detailed reports on project status, content usage, and more, aiding in project management and decision-making.
  • Responsive Web Design: Create web-based documentation that automatically adjusts to different screen sizes, ensuring accessibility on any device.
  • Integrated PDF Engine: Produce high-quality PDF documents directly from the software without needing third-party tools, simplifying the publishing process.
  • Topic-Based Authoring: Organize content into discrete topics, making it easier to manage, update, and reuse information across different projects.
  • Extensive Customization Options: Tailor the software to fit your specific needs with customizable toolbars, shortcuts, and user interface settings.
  • Robust Search Functionality: Implement powerful search features within your documentation, allowing users to quickly find the information they need.
  • Built-In Screen Capture: Capture screenshots directly within the software, streamlining the process of adding visual aids to your documentation.
  • Automated Build Processes: Schedule and automate the generation of documentation outputs, saving time and ensuring consistency.
  • Comprehensive Support and Resources: Access a wealth of tutorials, forums, and customer support to assist with any challenges or questions that arise.
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Product Ranking

#6

among all
Help Authoring Tools

#10

among all
Help Authoring Tools

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Analyst Rating Summary

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Content Creation
Platform Capabilities
Content Management
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated ClickHelp and concluded it earns best-in-class honors for Platform Capabilities.

Platform Capabilities Award

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Synopsis of User Ratings and Reviews

Intuitive Interface: ClickHelp is designed with a user-friendly interface that makes it easy for both novice and experienced authors to create and manage documentation.
Comprehensive Help System: ClickHelp offers a robust help system that provides users with quick access to information and guidance when they need it.
Excellent Customer Support: ClickHelp is known for its responsive and helpful customer support team, which is readily available to assist users with any questions or issues they may encounter.
Customization Options: ClickHelp allows for extensive customization, enabling users to tailor the look and feel of their documentation to match their branding.
Single-Sourcing Capabilities: ClickHelp enables single-sourcing, allowing authors to reuse content across multiple documents, ensuring consistency and saving time.
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Intuitive Interface: Help+Manual is designed to be user-friendly, with an interface familiar to anyone who has used Microsoft Word, making it easy to learn and use.
Multi-format Output: The software allows you to create documentation in various formats, including Webhelp, CHM, and PDF, all from a single source file, streamlining the publishing process.
Customization Options: Help+Manual provides extensive customization features, enabling you to tailor the design of your documentation to match your company's branding and style guidelines.
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Limited Customization: While ClickHelp offers some customization options, users seeking extensive design flexibility beyond the provided templates might find its capabilities restrictive.
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Limited Layout Flexibility: Users have reported less flexibility in customizing content layouts compared to other documentation software, potentially limiting creative control over the final output.
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Can you give me a ClickHelp with my documentation? Users rave about ClickHelp's user-friendly interface and robust features, making it a top choice for documentation needs. They particularly appreciate its intuitive design, which makes it easy to create and manage content, even for users without prior experience with help authoring tools. One user mentioned that ClickHelp's interface was a breath of fresh air compared to other tools they had used, highlighting its simplicity and efficiency. However, some users have pointed out that while ClickHelp excels in its core functionality, it may not be as well-suited for creating knowledge bases with highly specific category structures. This limitation could pose a challenge for organizations requiring granular content categorization. Despite this, ClickHelp's strengths lie in its ability to streamline documentation creation, single sourcing, and multi-channel publishing, making it a powerful tool for teams of all sizes. ClickHelp is an ideal solution for individuals and teams, from small businesses to large enterprises, looking to optimize their documentation process. Its user-friendly interface, coupled with its comprehensive features, makes it a versatile tool for creating, managing, and publishing high-quality documentation. Whether you're a seasoned technical writer or just starting out, ClickHelp provides the tools and support needed to create documentation that is both informative and easy to navigate.

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Let me lend a helping hand and tell you about Help+Manual. User reviews from the past year reveal a product that's a bit like a trusty toolbox - packed with utility but missing some finesse. Help+Manual consistently receives praise for its user-friendly interface, often compared to Microsoft Word, which makes it easy for beginners to get up and running. Users particularly appreciate the "single source" principle, allowing them to effortlessly generate content across various formats like HTML Help, Webhelp, PDF, and ePUB, simplifying the documentation process. However, some users find Help+Manual's content layout options somewhat restrictive compared to other tools. For instance, creating responsive layouts or arranging content side-by-side within a topic can be cumbersome, often necessitating the use of tables. This limitation might frustrate users seeking greater design flexibility. In conclusion, Help+Manual is a robust and reliable choice for users who prioritize ease of use and multi-format publishing, especially for software documentation. However, those who require advanced layout customization might find its capabilities somewhat limiting.

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Screenshots

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