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OpenPages vs OneTrust GRC

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Our analysts compared OpenPages vs OneTrust GRC based on data from our 400+ point analysis of GRC Software, user reviews and our own crowdsourced data from our free software selection platform.

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OpenPages Software Tool
OneTrust GRC Software Tool
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Product Basics

OpenPages is a sophisticated software solution designed to streamline Governance, Risk, and Compliance (GRC) management, as well as security compliance tasks. It is particularly well-suited for industries such as finance, healthcare, and manufacturing, where regulatory compliance and risk management are critical. The platform offers unique benefits like integrated risk management, real-time analytics, and customizable dashboards, which empower organizations to make informed decisions and maintain compliance with ease. Users appreciate its robust features, including automated workflows and comprehensive reporting capabilities, which enhance operational efficiency. Compared to similar products, OpenPages is often praised for its scalability and user-friendly interface, making it a preferred choice for large enterprises. Pricing details are not readily available, so it is advisable for potential users to contact SelectHub for a tailored quote based on their specific requirements. This ensures that organizations can align the software's capabilities with their budget and operational needs.
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OneTrust GRC identifies, reviews and mitigates internal and external risks with a range of configurable functionalities and best practices. Risk owners can access integrations, assessments and reports to stay on track with ongoing certifications and compliance. Its control frameworks provide all-around protection and maximum flexibility based on global regulatory standards. Businesses can develop and audit policies with stakeholders and clients using a dedicated communication and collaboration portal to improve engagement and transparency.

The incident management module works especially well to resolve workplace incidents without disrupting business workflows. Additionally, it provides a portal to analyze, review and rate all associated third-party vendors. A centrally accessible risk and control library securely holds all records for streamlined data discovery during a crisis.
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Product Insights

  • Enhanced Risk Management: OpenPages provides a centralized platform for identifying, assessing, and mitigating risks, allowing organizations to proactively manage potential threats and reduce the likelihood of adverse events.
  • Streamlined Compliance Processes: By automating compliance tasks and workflows, OpenPages helps organizations efficiently adhere to regulatory requirements, reducing the time and resources needed for compliance management.
  • Improved Decision-Making: With comprehensive data analytics and reporting capabilities, OpenPages enables stakeholders to make informed decisions based on real-time insights and trends.
  • Increased Accountability: OpenPages assigns clear roles and responsibilities for risk and compliance tasks, fostering a culture of accountability and ensuring that all team members are aware of their obligations.
  • Cost Reduction: By minimizing manual processes and reducing the risk of non-compliance penalties, OpenPages helps organizations lower operational costs associated with risk and compliance management.
  • Scalability: OpenPages is designed to grow with your organization, accommodating increasing volumes of data and expanding regulatory requirements without compromising performance.
  • Enhanced Collaboration: The platform facilitates communication and collaboration across departments, ensuring that all stakeholders are aligned and working towards common risk and compliance objectives.
  • Customizable Frameworks: OpenPages allows organizations to tailor risk and compliance frameworks to their specific needs, ensuring that the system aligns with unique business processes and industry standards.
  • Real-Time Monitoring: Continuous monitoring capabilities provide organizations with up-to-date information on risk and compliance status, enabling timely interventions and adjustments.
  • Audit Readiness: OpenPages simplifies the audit process by maintaining comprehensive records and documentation, making it easier for organizations to demonstrate compliance and respond to audit inquiries.
  • Integration with Existing Systems: OpenPages seamlessly integrates with other enterprise systems, ensuring that risk and compliance data is consistent and accessible across the organization.
  • Regulatory Change Management: The platform helps organizations stay ahead of regulatory changes by providing tools to assess the impact of new regulations and adjust compliance strategies accordingly.
  • Data Security and Privacy: OpenPages ensures that sensitive risk and compliance data is protected through robust security measures, helping organizations maintain data integrity and confidentiality.
  • Comprehensive Reporting: The platform offers a wide range of customizable reports and dashboards, enabling organizations to communicate risk and compliance status effectively to stakeholders.
  • Continuous Improvement: OpenPages supports ongoing refinement of risk and compliance processes through feedback loops and performance metrics, driving continuous improvement and optimization.
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  • Enhanced Compliance Management: OneTrust GRC streamlines the process of staying compliant with various regulations, reducing the risk of costly penalties and enhancing your company's reputation.
  • Improved Risk Visibility: It offers a comprehensive view of your organization's risk landscape, enabling you to identify, assess, and mitigate risks effectively before they escalate.
  • Efficient Policy Management: The software simplifies the creation, distribution, and enforcement of policies, ensuring that all employees are aware of and adhere to the latest guidelines.
  • Streamlined Audit Processes: OneTrust GRC automates and organizes audit tasks, making it easier to prepare for and pass audits with fewer resources and less stress.
  • Data Protection Enhancement: By managing and monitoring data privacy and security risks, the software helps protect sensitive information from breaches, thereby safeguarding your company's and customers' data.
  • Strategic Decision Making: With real-time insights into your risk and compliance status, OneTrust GRC empowers leaders to make informed, strategic decisions that drive business growth.
  • Cost Reduction: By automating manual processes and reducing the need for multiple tools, OneTrust GRC can significantly lower operational costs associated with risk and compliance management.
  • Increased Operational Efficiency: The platform's automation capabilities free up your team's time to focus on strategic tasks rather than getting bogged down in administrative work.
  • Scalability: OneTrust GRC is designed to grow with your business, easily adapting to new regulations, risks, and operational changes without the need for constant system overhauls.
  • Stakeholder Confidence: Demonstrating a proactive approach to risk and compliance management can build trust with stakeholders, including investors, customers, and regulatory bodies.
  • Customizable Frameworks: The software offers flexible frameworks that can be tailored to your organization's specific needs, ensuring a perfect fit for your risk and compliance strategy.
  • Global Compliance Support: OneTrust GRC provides support for a wide range of international regulations, making it easier for global businesses to manage compliance across different jurisdictions.
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  • Integrated Risk Management: Seamlessly manage risk across various domains with a unified platform that consolidates risk data for comprehensive analysis.
  • Advanced Analytics: Utilize AI-driven insights and predictive analytics to identify potential risks and compliance issues before they escalate.
  • Customizable Dashboards: Tailor dashboards to display relevant metrics and KPIs, providing stakeholders with the information they need at a glance.
  • Regulatory Compliance Tracking: Stay up-to-date with changing regulations through automated tracking and alerts, ensuring compliance across multiple jurisdictions.
  • Policy and Document Management: Centralize policy creation, approval, and distribution processes, making it easier to maintain and update compliance documentation.
  • Incident Management: Efficiently log, track, and resolve incidents with a structured workflow that enhances accountability and response times.
  • Audit Management: Streamline audit processes with tools that facilitate planning, execution, and reporting, reducing the time and effort required for audits.
  • Third-Party Risk Management: Assess and monitor the risk profiles of vendors and partners, ensuring that third-party engagements align with organizational risk tolerance.
  • Role-Based Access Control: Implement granular access controls to ensure that users have appropriate permissions based on their roles and responsibilities.
  • Data Visualization Tools: Leverage interactive charts and graphs to visualize complex data sets, aiding in the interpretation and communication of risk information.
  • Workflow Automation: Automate repetitive tasks and processes to improve efficiency and reduce the likelihood of human error in compliance activities.
  • Scenario Analysis: Conduct what-if analyses to evaluate the potential impact of different risk scenarios, supporting strategic decision-making.
  • Mobile Accessibility: Access critical GRC functions on-the-go with mobile-friendly interfaces, ensuring that risk management activities are not confined to the office.
  • Integration Capabilities: Connect with other enterprise systems and data sources to enhance the flow of information and improve overall GRC effectiveness.
  • Continuous Monitoring: Implement real-time monitoring of risk indicators to detect and respond to emerging threats promptly.
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  • IT and Security Risk: Incorporate enterprise data to calculate risk scores and set acceptable risk tolerance thresholds. Maintain up-to-date risk libraries and automatically flag potential threats. Continuously monitor risk detection and remediation tasks and external compliance activities. 
    • Data Collection: Create a centralized digital inventory of IT assets, data flows and business processes. Perform automated assessments to collect new risk data and pre-populate relevant fields. Leverage the open API framework to integrate external systems and collaborate on risk data across mapped fields. 
    • Integrations: Use conditional logic-based triggers to automate data exchange across multiple systems. Choose from over 500 integration options. 
    • Control Management: Risk owners can use a built-in control library or create new controls. Automatically link controls to frameworks, standards and best practices through AI. Perform continual self-assessment and business scans to determine control maturity and efficacy. 
    • Risk Quantification: Perform qualitative and quantitative risk assessments with a preconfigured risk matrix. Adjust values and range adequately and document risk exposure. Equip risk assessment technology with risk values to auto-flag issues and anomalies. 
    • Regulation and Policy Framework: The built-in regulatory intelligence platform, Onetrust DataGuidance, automatically provides updates to security and regulatory standards. Access all the leading risk, threat and control libraries and compliance frameworks, including ISO, SOC 2, GDPR, NIST and more. 
    • Workflow: Use preconfigured workflows to designate clear first-line response measures, automate task assignment and analyze control effectiveness. Maintain a transparent documentation procedure for risk processing, exception handling and more. 
    • Performance Tracking: Run reports on KRIs, aggregated risk score, risk timeline history and more. Data lineage mapping tracks the flow of data through critical processes and IT assets. Use an intuitive dashboard to visualize risk appetite, reports and audits, and create heatmaps. 
  • Enterprise and Operational Risk: Get visibility into internal and external threats. Categorically organize different operational risks to build a scalable threat response system. Use automation to execute risk remediation action items and run reports to periodically benchmark system performance. 
    • Risk Mapping: Map out relationships between assets, opportunities, risks and threats to determine a risk appetite and tolerance threshold. Prepare a risk methodology in sync with enterprise risk standards. Directly link the centralized risk register to the dashboard. 
    • Scalable Defense: Prepare smart questionnaires to predict and identify risks in real time. Standardize the tracking of KRIs across multiple applications and integrate GRC functions and notifications throughout the system. Streamline task assignments with configurable workflows and role-based functions. 
    • Automation: Stay on top of non-compliance issues with automated control mapping from OneTrust Athena AI. Notify stakeholders about potentially threatening risk scores and automatically trigger risk mitigation responses based on system updates. Perform regular risk assessments to eliminate blind spots. 
    • Risk Reporting: Run reports to measure risk across multiple domains and simulate best and worst-case scenarios for registered potential vulnerabilities. Create unique risk formulations and calculate the potential impact of disasters and disruptions on business operations. 
  • Audit Management: Use a centralized configuration management database (CMDB) to standardize data across risk registers and inventory records. Offers guided task workflows to schedule regular internal audits and update risk values. Benchmark performance against industry standards. 
    • Documentation: Provides automated assessments to record granular details of control readiness, internal and external system integrations, deficient controls, risk exposure, and remediation plans. Link internal controls to leading industry standards and attach evidence to support findings and summary explanations. 
    • Control Testing: Test control design, track status, test effectiveness, flag issues and calculate risk based on risk exposure and control status. Adopt a hybrid approach by mapping custom controls to both industry standards and the company’s internal policy. 
    • Execution and Response: Prepare detailed workpapers for execution and documentation of GRC auditing procedures. Outline risk remediation plans to fortify new, existing and modified controls. Use a secure portal for task-related communication and attach evidentiary documents to findings reports. 
  • Third-Party Risk Management: The OneTrust Vendorpedia module provides ad-hoc functionalities for identification, analysis and remediation of third-party risks. Manage the entire vendor lifecycle with assessment templates, automated controls identification and questionnaire builders. Leverage AI-based intelligence to implement risk mitigation workflows. Prepare business continuity plans and perform due diligence on associated third parties. 
    • Risk and Performance Insights: Identify and prioritize third-party vendors with the highest risk exposure. Find vendors that fail to comply with SLAs and underperform. Regularly monitor security, regulatory and vendor landscape for possible breaches and trigger response workflows and notifications. Benchmark performance and record findings for reference during audits. 
    • Vendor Assessments: Verify security certifications information and compliance with industry standards and regulatory frameworks, including SIG, NIST, ISO and more. 
    • Research and Intelligence: Risk owners can use AI-based intelligence and regulatory research to predict performance issues and adapt quickly to regulatory changes. OneTrust Athena AI and OneTrust DataGuidance include access to over 500 purpose-built plugins configured for robotic process automation. 
    • Integration Marketplace: Integrate third-party apps with built-in plugins. 
    • Vendor Response Portal: Provide vendors with a dedicated portal to answer questionnaires and collaborate with representatives. 
  • Incident Management: Predict, identify and resolve workplace incidents with tried and tested response measures. Create a response playbook for active reference and notify stakeholders of relevant details. Maintain compliance with appropriate regulatory bodies. 
    • Response Playbook: Record best-practice response strategies with custom workflows in compliance with regulatory requirements. Identify anomalies and violations in data elements. 
    • Incident Scope: Analyze workplace incidents and data breaches to recognize impacted jurisdictions and regulatory bodies. 
    • Business Activities: Create a catalog of workplace incidents with relevant context and business perspective. Identify processes and controls associated with individual incidents. 
    • Notification Guidance: Find violated guidelines, calculate potential fallout on critical operations and notify relevant stakeholders. 
    • Documentation and Execution: Streamline response times with tried and tested templates. Cross-reference several regulatory standards to identify notification requirements, remediation tasks and resolution timelines. Maintain detailed documentation of all processes with an audit trail. 
  • Policy Management: Implement a single source of truth for company policies with centralized policy development. Create new documentation or choose from various built-in corporate and security policies. Access automated workflows to review, approve and renew policies. Create tailored roles for stakeholders involved in different phases of the procedure and send automated status updates. 
    • Information Collaboration: Maintain detailed records of revisions, summary updates and archived policies with complete version history through the policy portal. 
    • Compliance Alignment: Sync company policies with business scope, structure hierarchy and risk profile. Link policy performance to control effectiveness. 
    • Policy Adoption: Identify out-of-date, underperforming and expiring policies. Track policy attestations for individuals, stakeholders and business units and analyze them for trends and improvement opportunities. 
  • Data Discovery: Use AI to discover and categorize private and non-personal information in compliance with global privacy regulations. 
    • Data Classification: Leverage machine learning to label data with ad-hoc and custom tags. Capture information with deep scans and record both business and technical metadata. 
    • Data Coverage: Discover and classify all data types in cloud, on-premise and legacy systems. Parse unstructured file shares, SaaS apps, Big Data storage and structured databases in any format, including CSV, text, PDF, Zip and images. Supports data discovery at scale and in-built OCR capabilities. 
    • Data Protection: Protect at-risk data with policy controls, encryption, masking and access controls. Map out privacy regulations, such as GDPR, CCPA and LGPD. Create comprehensive data inventories and record all processing activities. During a data breach, automatically create article 30 records, notify relevant authorities, enforce retention policies and link necessary consent records. 
    • AI-Based Entity Resolution: Discover relationships between unrelated data and link personal data to the associated individual. Create identity graphs, view confidence levels of proposed matches and correct false positives. 
    • Automated Privacy Rights: AI-based privacy rights request workflows automate the discovery and detection of confidential information. Use the dashboard to add exceptions, redact certain sections and run subject-facing data reports. 
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Product Ranking

#26

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GRC Software

#35

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GRC Software

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User Sentiment Summary

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Great User Sentiment 24 reviews
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84%
of users recommend this product

OneTrust GRC has a 'great' User Satisfaction Rating of 84% when considering 24 user reviews from 2 recognized software review sites.

n/a
4.17 (12)
n/a
4.2 (12)

Synopsis of User Ratings and Reviews

Customizable Platform: OpenPages provides tailored solutions for various risk and compliance needs with domain-specific modules.
Robust Reporting and Analytics: The software offers dynamic dashboards, charts, and reporting functionalities, allowing users to gain insights into organizational risk and compliance status.
AI-Powered Insights: OpenPages leverages AI, specifically IBM Watson, to enhance risk management processes, providing users with intelligent insights and assistance.
Streamlined User Experience: The platform features a task-focused user interface designed to simplify complex processes, making it easier for users to navigate and complete tasks efficiently.
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Centralized Platform: Streamlines risk management processes by consolidating data, assessments, and workflows in one place.
Customizable: Adapts to specific organizational needs with flexible workflows, assessments, and reporting capabilities.
Automation: Reduces manual tasks and improves efficiency through automated workflows, notifications, and data collection.
Reporting and Analytics: Provides insights into risk posture with comprehensive reporting and analytics tools, enabling data-driven decision-making.
Scalability: Supports organizations of all sizes and complexities, accommodating growth and evolving risk management requirements.
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High Cost: OpenPages can be expensive to implement and maintain, especially for smaller organizations with limited budgets.
User Adoption Hurdles: The platform's complexity can lead to challenges in user adoption, requiring substantial training and support for effective utilization.
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Customization Challenges: OneTrust may present difficulties when tailoring the platform to specific organizational workflows or unique risk management requirements, potentially necessitating extra configuration or coding.
Usability Concerns: The user interface can feel intricate and overwhelming, particularly for those new to GRC platforms or with limited technical expertise, potentially leading to a steep learning curve and impacting user adoption.
Cost Considerations: Depending on the chosen modules and features, OneTrust can be a significant investment for organizations, especially smaller ones or those with budget constraints. Careful evaluation of pricing structures and potential hidden costs is crucial.
Integration Complexities: Integrating OneTrust with existing enterprise systems or third-party applications may require additional effort and technical expertise, potentially posing challenges for seamless data exchange and workflow automation.
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Is IBM's OpenPages the "open book" solution for organizations seeking to streamline their GRC processes, or does it leave users feeling like they're stuck in a "closed chapter?" User reviews from the past year reveal a mixed bag when it comes to IBM's OpenPages GRC platform. While lauded for its user-friendly interface and robust analytics, OpenPages has drawn criticism for its cost and complexity, particularly for intricate tasks. Users have highlighted OpenPages' strengths, such as its intuitive interface, AI-powered virtual assistant, and customizable dashboards, which provide real-time insights and simplify complex data analysis for better decision-making. These features contribute to a more proactive risk management culture within organizations. However, some users have expressed concerns about OpenPages' high cost compared to competitors and the steep learning curve associated with its more advanced features. For instance, generating comprehensive board reports often necessitates exporting data to Excel, indicating that the software's reporting capabilities may not be as robust as some users require. Overall, OpenPages appears best suited for large enterprises with dedicated resources to maximize its potential. Its comprehensive features and scalability make it a good fit for organizations looking to centralize and streamline their GRC processes. However, smaller organizations with limited budgets and technical expertise may find OpenPages to be overkill and may be better served by exploring alternative solutions.

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Navigating the complex world of Governance, Risk, and Compliance (GRC) can feel like trying to find your way through a jungle without a map. Fortunately, software solutions like OneTrust GRC aim to simplify this journey for organizations. But how does it stack up against the competition, and is it the right fit for your needs? Let's delve into the experiences of users over the past year to find out. OneTrust GRC consistently receives praise for its user-friendly interface and ease of implementation. Unlike some of its counterparts, such as IBM Security Verify, SAP GRC, and Oracle Risk Management, which can have steeper learning curves, OneTrust GRC appears more intuitive and accessible for users with varying levels of technical expertise. This is particularly important for organizations that may not have dedicated IT teams or extensive resources to invest in training. Additionally, OneTrust GRC's modular format allows organizations to select and implement only the features they need, providing flexibility and cost-effectiveness. However, it's not all sunshine and roses. Some users have noted that OneTrust GRC's reporting capabilities could be more robust, particularly for generating complex or customized reports. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more advanced functionality in certain areas, such as risk analytics and predictive modeling. These limitations may be a consideration for larger enterprises with more sophisticated GRC requirements. Overall, OneTrust GRC appears well-suited for organizations seeking a comprehensive yet user-friendly GRC solution. Its ease of use, flexibility, and scalability make it a compelling option for businesses of all sizes, especially those with growing or evolving GRC needs. However, organizations with highly complex reporting or analytics requirements may want to explore additional options or consider supplementing OneTrust GRC with specialized tools. As always, it's recommended to thoroughly evaluate your specific needs and compare different solutions before making a decision.

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