MobileCause vs Raiser's Edge NXT

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Our analysts compared MobileCause vs Raiser's Edge NXT based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

MobileCause (acquired by Community Brands as part of the GiveSmart platform) is an online software purpose-built for nonprofit organizations to accelerate raising funds both in-person and virtually. Users can leverage text-to-donate, scannable ticketing, live event thermometer, peer-to-peer pages, volunteer signups and more. A dedicated in-person strategist provides them with one-on-one custom fundraising plans, storytelling best practices, interactive calls-to-action and donor engagement strategies. Other offerings include a unified dashboard, fundraising without transaction fees, 24x7 customer support, donor reporting and analytics and end-to-end security.

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Designed for nonprofit organizations, Raiser’s Edge NXT from Blackbaud is a cloud-based donor management and fundraising system. Apart from managing fundraising programs, users can accomplish targets, improve customer relationships, organize events and webinars, find prospects, monitor performance, and manage funds including grants and contributions.
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Product Assistance

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Product Insights

  • Enhanced Engagement: MobileCause facilitates direct and personalized communication with donors through SMS and email, significantly increasing engagement and fostering a sense of community among supporters.
  • Streamlined Fundraising: The platform simplifies the donation process, making it easy for supporters to contribute through various payment methods, leading to increased fundraising efficiency and higher conversion rates.
  • Event Management Simplified: With tools for ticket sales, registrations, and live event fundraising, MobileCause removes the logistical headaches of event planning, allowing organizations to focus on creating memorable experiences for attendees.
  • Real-Time Analytics: MobileCause provides instant access to fundraising data and donor insights, enabling organizations to make informed decisions, adapt strategies in real time, and maximize the impact of their campaigns.
  • Increased Donor Retention: By offering a seamless donation experience and effective communication tools, MobileCause helps organizations build lasting relationships with their donors, leading to improved retention rates.
  • Cost-Effectiveness: With its all-in-one platform, MobileCause eliminates the need for multiple software solutions, reducing overhead costs and providing a better return on investment for nonprofit organizations.
  • Customizable Campaigns: The software offers extensive customization options for fundraising campaigns, allowing organizations to align their fundraising efforts with their brand identity and mission, enhancing donor trust and loyalty.
  • Accessibility: MobileCause’s mobile-first approach ensures that fundraising campaigns are accessible on any device, expanding the reach of campaigns and making it convenient for supporters to donate anytime, anywhere.
  • Volunteer Coordination: Beyond fundraising, MobileCause offers tools for managing and communicating with volunteers, streamlining the coordination process and enhancing the volunteer experience.
  • Compliance and Security: MobileCause adheres to strict security standards and ensures compliance with payment processing regulations, providing peace of mind for organizations and their donors regarding the safety of their data and transactions.
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  • Increased Donor Database: Look for new supporters and explore existing donors’ potential using cultivation tools to increase donor databases. 
  • Enhanced Reach: Reach more prospects using enriched data that helps find the missing information about contacts such as emails, addresses and phone numbers. 
  • Improved Communication: Engage constituents using dynamic email campaigns, generate mission awareness and deliver the right message to target audience timely, using integrated multichannel techniques and tools. 
  • Saved Time and Money: Consolidate different processes, communications and data in a central solution so that everyone in the organization can access it as and when needed. 
  • Smooth Collaboration: Distribute information and coordinate seamlessly by accessing a holistic view of donors, prospects and volunteers. 
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  • Online Giving: Facilitate swift donations, sign-ups and recurring gifts from any device, and ensure secure data storage with PCI level 1 compliance. 
    • Text-to-Donate: For donations from mobile devices, provides guests with a link to the donation page after they text a unique keyword to a 5-digit shortcode. 
    • Forms: Create customizable and shareable mobile-friendly forms to collect crucial donor contact info like name, phone, address and email. 
    • Event Page: Increase campaign awareness and consolidate information through event pages. Create or edit the pages without needing any code. Leverage the built-in social sharing and Livestream modules to optimize promotional efforts. 
    • Social Giving: Use social media to enhance campaigns by embedding forms on Facebook and hosting live broadcasts. 
    • Customizable Confirmation Pages: Personalize the donation confirmation page by adding elements like thank you images, CTAs, options for subscribing to a mailing list, and links to social media. 
    • Recurring Giving: Encourage recurring giving through intelligent pop-ups. Automatically suggests a recurring total based on the contribution made and prompts when the gift is less than a specific amount. 
  • Fundraising Management: Streamline events with quick check-ins, automated receipts and a well-rounded communication strategy. Dedicated experts help build elaborate fundraisers by handling set-up, promotions, support and other needs. 
    • Tickets and Check-in: Create customizable and printable e-tickets with QR codes to accelerate check-ins. Relay guest details, revenue generation, and ticket orders and availability in real time. 
    • Card on File: Get donors’ credit card details when they check-in and facilitate giving throughout the event with a numeric code. 
    • Live Thermometer: Display donations and donor names in real time, recognize significant contributions and infuse animations to keep things interesting. 
    • Sponsorships: Reduce revenue dependency on tickets and donations by providing sponsorship opportunities. Set a cap on exclusive sponsorships, create extensive forms, monitor sign-ups, process payments and add the sponsor’s logo to the website. 
    • Livestream: Broadcast live events on Facebook, Youtube and Vimeo with options to view them via URLs even after they’ve ended. 
    • Event Enrollment: Track and store RSVPs and registrations with one form, and customize them to include exclusive requests and important guest details. 
  • Crowdfunding: Diversify the donor base by allowing supporters to share campaigns within their networks. Individual fundraisers can create personalized pages, adding images, videos, CTAs and campaign goals. Provides a unique keyword to all fundraisers, allowing donors to share them via Facebook, Twitter, text and email. 
  • Mobile Messaging: Share campaign updates, promote events, ask for contributions and send out automated donation reminders through text messaging. Volunteers can sign-up, subscribe, fill out surveys and more via text. 
  • Integrations: Easily transfer data through CRM integrations such as Salesforce, Bloomerang, DonorPerfect, Kindful, Blackbaud eTapestry and more. 
  • Dashboard and Analytics: Analyze data at multiple touchpoints, track conversion rates and uncover hidden insights through the interactive dashboard. Provides on-demand reporting and monitoring to augment performance and interactions. 
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  • Detailed Analytics: Make the right business decisions using robust analytics that offer smart recommendations such as soon-to-be-lapsed donors, most promising prospects, suggested ask amounts and more. 
  • Reports and Metrics: Detailed reports about campaign performance show which type of content works best for contacts. Gain insights through metrics on diverse programming, events, members and volunteers, and maximize programming. Track donor retention and acquisition through dashboards. 
  • Automation: Automate processes such as online donations, pledges and payment through a website, eliminating manual efforts. 
  • Performance Management: Manage and track performance of individuals as well as teams, monitor recent touch points and manage portfolios using role-based work centers. 
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Product Ranking

#20

among all
Fundraising Software

#37

among all
Fundraising Software

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Analyst Rating Summary

71
84
0
91
96
100
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83
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Event Management
Data Hygiene
Donation Management
Data Hygiene
Volunteer Management
Platform Capabilities, Security and Compliances
Dashboard and Reporting
Donor Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MobileCause
Raiser's Edge NXT
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 0 96 0 88 61 100 80 64 50 60 0 64 91 100 83 88 90 87 81 61 75 86 93 98 0 25 50 75 100
we're gathering data
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we're gathering data
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we're gathering data
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92%
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100%
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we're gathering data
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we're gathering data
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we're gathering data
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89%
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91%
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100%
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82%
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82%
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we're gathering data
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we're gathering data
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we're gathering data
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94%
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6%
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40%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
0%
36%
55%
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45%

User Sentiment Summary

Excellent User Sentiment 238 reviews
Good User Sentiment 1436 reviews
91%
of users recommend this product

MobileCause has a 'excellent' User Satisfaction Rating of 91% when considering 238 user reviews from 2 recognized software review sites.

78%
of users recommend this product

Raiser's Edge NXT has a 'good' User Satisfaction Rating of 78% when considering 1436 user reviews from 4 recognized software review sites.

4.7 (33)
3.9 (401)
n/a
4.2 (413)
4.5 (205)
n/a
n/a
3.8 (16)
n/a
3.7 (606)

Awards

SelectHub research analysts have evaluated MobileCause and concluded it earns best-in-class honors for Event Management. MobileCause stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

SelectHub research analysts have evaluated Raiser's Edge NXT and concluded it earns best-in-class honors for Data Hygiene, Document Management and Donor Management.

Data Hygiene Award
Document Management Award
Donor Management Award

Synopsis of User Ratings and Reviews

Streamlined Donation Process: MobileCause simplifies giving with text-to-give, QR codes, and Apple Pay, making it easy for donors to contribute quickly.
Customizable Fundraising Pages: The platform allows for branded donation pages and event microsites, ensuring a cohesive and professional look for fundraising campaigns.
Effective Communication Tools: MobileCause facilitates donor engagement through features like peer-to-peer fundraising, crowdfunding, and event management, fostering connections and encouraging participation.
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Comprehensive Fundraising Tools: Raiser's Edge NXT provides a wide array of features that cater to various fundraising needs, such as donor management, grant tracking, online giving, and event management. This comprehensive suite of tools allows organizations to streamline their fundraising operations and improve efficiency.
Customizable Reporting: The platform offers robust reporting capabilities, enabling users to generate customized reports that provide insights into fundraising performance, donor behavior, and campaign effectiveness. These reports help organizations make data-driven decisions and track progress towards fundraising goals.
Cloud-Based Accessibility: Raiser's Edge NXT is a cloud-based solution, which means users can access the platform from anywhere with an internet connection. This accessibility allows for greater flexibility and collaboration among fundraising teams, regardless of location.
Integration with Microsoft Products: The software integrates seamlessly with Microsoft products such as Outlook and Office 365, which enhances user productivity and streamlines workflows. This integration allows for easy data sharing and communication between different platforms.
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Limited Customization: MobileCause's customization options for donation pages and forms might not meet the needs of organizations with specific branding requirements or complex donation structures.
Learning Curve: The platform's interface and features can have a steep learning curve, especially for users who are new to online fundraising or have limited technical experience. This can lead to frustration and a longer onboarding process.
Customer Support: Some users have reported challenges with MobileCause's customer support, including slow response times and difficulty resolving technical issues. This can be a significant drawback for organizations that rely on prompt and efficient support.
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Steep Learning Curve: Many users report Raiser's Edge NXT as quite complex and challenging to learn, especially for those transitioning from other fundraising platforms or with limited technical expertise. The interface can feel overwhelming due to its extensive features and functionalities, leading to a prolonged onboarding process and potential frustration for new users.
Customization Challenges: While Raiser's Edge NXT offers customization options, some users find them to be rigid and limited, particularly regarding reporting and data visualization. Users often express the desire for more flexibility in tailoring the software to their specific needs and workflows, which can hinder efficiency and data analysis.
Cost Considerations: Raiser's Edge NXT's pricing structure can be a significant factor for some non-profit organizations, especially smaller ones with limited budgets. The subscription-based model and additional fees for certain features or modules may pose financial challenges and require careful budget planning.
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MobileCause is a software platform that helps organizations manage their fundraising efforts. It offers a variety of features, including online donation collection, event management, and donor management. MobileCause has been praised by users for its ease of use, its comprehensive feature set, and its affordable pricing. However, some users have reported that the platform can be difficult to customize and that its customer support is not always responsive. MobileCause stands out from competitors like DonorPerfect and Bonterra with its focus on mobile giving and its user-friendly interface. The platform makes it easy for organizations to collect donations through text messages, which can be a convenient option for donors. MobileCause also offers a variety of features that are specifically designed for mobile fundraising, such as mobile-optimized donation pages and text-to-give campaigns. However, some users have found that MobileCause's customization options are limited compared to other platforms. Additionally, some users have reported that customer support can be slow to respond to inquiries. Overall, MobileCause is a good choice for organizations that are looking for an easy-to-use fundraising platform with a strong focus on mobile giving. However, organizations that require a high degree of customization or that need responsive customer support may want to consider other options. It is important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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Raiser's Edge NXT has received a mixed bag of user reviews over the past year. Many users appreciate its comprehensive suite of features, particularly its robust reporting capabilities and constituent relationship management tools. The ability to generate custom reports, track donor interactions, and manage fundraising campaigns efficiently are frequently cited as strengths. However, users often express frustration with the software's complexity and steep learning curve. Navigating the interface and mastering its functionalities can be challenging, especially for new users or those transitioning from simpler systems. Compared to competitors like Salesforce Nonprofit Cloud and Blackbaud CRM, Raiser's Edge NXT offers deeper functionality specifically tailored to fundraising needs, but at the cost of a more intricate user experience. A key differentiating factor for Raiser's Edge NXT is its integration with other Blackbaud products, creating a seamless ecosystem for managing various aspects of nonprofit operations. This integration is particularly beneficial for organizations already invested in the Blackbaud suite, streamlining data flow and enhancing efficiency. However, this can also be a drawback for organizations seeking a standalone fundraising solution or those using competing software. The cost of Raiser's Edge NXT is another consideration, as it tends to be more expensive than some alternatives. Despite its complexities, Raiser's Edge NXT remains a popular choice for established nonprofits with complex fundraising needs and the resources to invest in training and implementation. Its comprehensive features and scalability make it well-suited for organizations seeking a powerful solution to manage their donor relationships and fundraising efforts effectively.

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