Greater Giving vs Raiser's Edge NXT

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Our analysts compared Greater Giving vs Raiser's Edge NXT based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Greater Giving Software Tool

Product Basics

Greater Giving offers a comprehensive software solution designed to streamline fundraising activities, making it particularly well-suited for non-profit organizations, schools, and charitable events. The platform excels in managing tasks such as event registration, auction management, and donor tracking, providing a seamless experience for both organizers and participants. Its user-friendly interface and robust features, including mobile bidding and real-time reporting, enhance the efficiency and effectiveness of fundraising efforts.

One of the key benefits of Greater Giving is its ability to centralize all fundraising activities, allowing for better data management and improved donor engagement. Users appreciate the software's intuitive design and the support it offers in maximizing event revenue. Compared to similar products, Greater Giving is often praised for its reliability and comprehensive feature set, though pricing can vary based on the specific needs and scale of the organization. Typically, costs are structured around a subscription model, with fees incurred on a per-event or annual basis.

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Designed for nonprofit organizations, Raiser’s Edge NXT from Blackbaud is a cloud-based donor management and fundraising system. Apart from managing fundraising programs, users can accomplish targets, improve customer relationships, organize events and webinars, find prospects, monitor performance, and manage funds including grants and contributions.
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$130 Monthly
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Tailored to your specific needs
$3,375 Monthly
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Tailored to your specific needs
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Product Insights

  • Increased Efficiency: Automate repetitive tasks like donation tracking and event registration, freeing up staff time for strategic activities.
  • Enhanced Donor Engagement: Personalized communication tools help build stronger relationships with donors through targeted emails and thank-you notes.
  • Comprehensive Reporting: Generate detailed reports on fundraising performance, donor behavior, and event outcomes to inform future strategies.
  • Secure Transactions: Ensure donor data and financial transactions are protected with robust security measures, fostering trust and compliance.
  • Streamlined Event Management: Simplify the planning and execution of fundraising events with integrated tools for ticketing, auctions, and volunteer coordination.
  • Real-Time Data Access: Access up-to-date information on donations, event registrations, and campaign progress from any device, anywhere.
  • Improved Donor Retention: Utilize analytics to identify and engage lapsed donors, increasing the likelihood of repeat contributions.
  • Cost Savings: Reduce overhead costs by minimizing the need for multiple software solutions and manual data entry.
  • Customizable Solutions: Tailor the platform to meet the specific needs of your organization, ensuring a perfect fit for your fundraising goals.
  • Enhanced Collaboration: Facilitate better teamwork with shared access to donor information and event planning tools, improving overall coordination.
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  • Increased Donor Database: Look for new supporters and explore existing donors’ potential using cultivation tools to increase donor databases. 
  • Enhanced Reach: Reach more prospects using enriched data that helps find the missing information about contacts such as emails, addresses and phone numbers. 
  • Improved Communication: Engage constituents using dynamic email campaigns, generate mission awareness and deliver the right message to target audience timely, using integrated multichannel techniques and tools. 
  • Saved Time and Money: Consolidate different processes, communications and data in a central solution so that everyone in the organization can access it as and when needed. 
  • Smooth Collaboration: Distribute information and coordinate seamlessly by accessing a holistic view of donors, prospects and volunteers. 
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  • Event Management: Comprehensive tools for planning, managing, and executing fundraising events, including auctions and galas.
  • Online Bidding: Allows supporters to place bids on auction items via their smartphones, tablets, or computers, enhancing engagement and participation.
  • Donor Management: Centralized database to track donor information, contributions, and interactions, facilitating personalized communication and relationship building.
  • Mobile Bidding: Mobile-optimized platform for seamless bidding experience during live events, ensuring higher participation rates.
  • Payment Processing: Secure and integrated payment solutions for credit cards, checks, and other payment methods, streamlining the donation process.
  • Customizable Reporting: Generate detailed reports on event performance, donor activity, and financials, aiding in data-driven decision-making.
  • Online Donations: User-friendly online donation forms that can be embedded on your website, making it easy for supporters to contribute.
  • Text-to-Give: Enables donors to contribute via text message, providing a convenient and immediate way to support your cause.
  • Ticketing and Registration: Manage event ticket sales and attendee registration with ease, including options for different ticket types and pricing tiers.
  • Silent Auction Management: Tools to organize and manage silent auctions, including item tracking, bid sheets, and winner notifications.
  • Fund-a-Need: Feature to highlight specific funding needs during events, encouraging targeted donations for particular projects or initiatives.
  • Table Management: Organize and assign seating for event attendees, ensuring a smooth and efficient check-in process.
  • Volunteer Management: Track and manage volunteer information, schedules, and assignments, optimizing volunteer engagement and coordination.
  • Marketing and Promotion: Tools to create and distribute promotional materials, including email campaigns and social media integration, to boost event visibility.
  • Post-Event Analysis: Analyze event outcomes and donor engagement to identify strengths and areas for improvement, enhancing future fundraising efforts.
  • Integration with CRM Systems: Seamlessly integrate with popular CRM systems to ensure consistent and accurate donor data across platforms.
  • Custom Branding: Customize event pages, donation forms, and communications with your organization's branding to maintain a cohesive and professional appearance.
  • Real-Time Updates: Access real-time data and updates during events, allowing for immediate adjustments and informed decision-making.
  • Support and Training: Access to comprehensive support and training resources, including webinars, tutorials, and customer service, to maximize the software's potential.
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  • Detailed Analytics: Make the right business decisions using robust analytics that offer smart recommendations such as soon-to-be-lapsed donors, most promising prospects, suggested ask amounts and more. 
  • Reports and Metrics: Detailed reports about campaign performance show which type of content works best for contacts. Gain insights through metrics on diverse programming, events, members and volunteers, and maximize programming. Track donor retention and acquisition through dashboards. 
  • Automation: Automate processes such as online donations, pledges and payment through a website, eliminating manual efforts. 
  • Performance Management: Manage and track performance of individuals as well as teams, monitor recent touch points and manage portfolios using role-based work centers. 
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Product Ranking

#21

among all
Fundraising Software

#37

among all
Fundraising Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Greater Giving
Raiser's Edge NXT
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Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 91 100 83 88 90 87 81 61 75 86 93 98 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 56 reviews
Good User Sentiment 1436 reviews
82%
of users recommend this product

Greater Giving has a 'great' User Satisfaction Rating of 82% when considering 56 user reviews from 1 recognized software review sites.

78%
of users recommend this product

Raiser's Edge NXT has a 'good' User Satisfaction Rating of 78% when considering 1436 user reviews from 4 recognized software review sites.

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3.9 (401)
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4.2 (413)
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3.8 (16)
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Awards

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SelectHub research analysts have evaluated Raiser's Edge NXT and concluded it earns best-in-class honors for Data Hygiene, Document Management and Donor Management.

Data Hygiene Award
Document Management Award
Donor Management Award

Synopsis of User Ratings and Reviews

Easy to Use: Users consistently praise Greater Giving's intuitive interface, making it simple to set up and manage fundraising campaigns, even for those with limited tech experience.
Strong Mobile Experience: The platform's mobile app allows users to manage their campaigns and track donations on the go, making it convenient for busy fundraisers.
Excellent Customer Support: Users appreciate the responsive and helpful customer support team, who are readily available to answer questions and provide assistance when needed.
Transparent Fees: Greater Giving's transparent fee structure is a major plus for users, as they can easily understand the costs associated with their fundraising efforts.
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Comprehensive Fundraising Tools: Raiser's Edge NXT provides a wide array of features that cater to various fundraising needs, such as donor management, grant tracking, online giving, and event management. This comprehensive suite of tools allows organizations to streamline their fundraising operations and improve efficiency.
Customizable Reporting: The platform offers robust reporting capabilities, enabling users to generate customized reports that provide insights into fundraising performance, donor behavior, and campaign effectiveness. These reports help organizations make data-driven decisions and track progress towards fundraising goals.
Cloud-Based Accessibility: Raiser's Edge NXT is a cloud-based solution, which means users can access the platform from anywhere with an internet connection. This accessibility allows for greater flexibility and collaboration among fundraising teams, regardless of location.
Integration with Microsoft Products: The software integrates seamlessly with Microsoft products such as Outlook and Office 365, which enhances user productivity and streamlines workflows. This integration allows for easy data sharing and communication between different platforms.
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Limited Customization: Some users have found the platform's customization options to be limited, making it difficult to create a unique and engaging fundraising experience. For example, they may not be able to fully customize the look and feel of their fundraising page or integrate with specific third-party tools.
Steep Learning Curve: The platform's interface can be complex and require a significant amount of time to learn, especially for users who are new to online fundraising. This can be frustrating for organizations that need to get their campaigns up and running quickly.
Limited Reporting Features: Some users have reported that the platform's reporting features are not as robust as they would like. For example, they may not be able to track specific metrics or generate detailed reports on their fundraising progress.
High Fees: Greater Giving charges a percentage of each donation, which can be a significant expense for organizations with limited budgets. This can be a major deterrent for smaller organizations or those with a low average donation amount.
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Steep Learning Curve: Many users report Raiser's Edge NXT as quite complex and challenging to learn, especially for those transitioning from other fundraising platforms or with limited technical expertise. The interface can feel overwhelming due to its extensive features and functionalities, leading to a prolonged onboarding process and potential frustration for new users.
Customization Challenges: While Raiser's Edge NXT offers customization options, some users find them to be rigid and limited, particularly regarding reporting and data visualization. Users often express the desire for more flexibility in tailoring the software to their specific needs and workflows, which can hinder efficiency and data analysis.
Cost Considerations: Raiser's Edge NXT's pricing structure can be a significant factor for some non-profit organizations, especially smaller ones with limited budgets. The subscription-based model and additional fees for certain features or modules may pose financial challenges and require careful budget planning.
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Is Greater Giving the real deal or just a fundraising facade? >User reviews suggest that Greater Giving is a solid choice for nonprofits looking for a comprehensive fundraising platform. The software is praised for its user-friendliness, especially for those familiar with similar platforms. Users highlight the intuitive dashboard, which provides a clear overview of event progress and allows for easy management of various aspects, from ticket sales to donor tracking. The ability to process credit card payments seamlessly is a major plus, particularly for events with a high volume of transactions. The pre-made forms and guides are also appreciated, as they streamline the fundraising process and provide valuable resources for event organizers. However, some users note a steep learning curve, especially for those new to fundraising software. The extensive user manual can be overwhelming for some, requiring significant time investment to master the system's functionality. This can be a challenge for teams with limited tech expertise. Greater Giving is best suited for nonprofits with a moderate to high level of fundraising experience and a team comfortable with technology. The software's robust features and comprehensive functionality make it a powerful tool for managing complex events and maximizing fundraising efforts. However, organizations with limited tech resources or a preference for simpler platforms may find the learning curve and extensive user manual to be a significant barrier.

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Raiser's Edge NXT has received a mixed bag of user reviews over the past year. Many users appreciate its comprehensive suite of features, particularly its robust reporting capabilities and constituent relationship management tools. The ability to generate custom reports, track donor interactions, and manage fundraising campaigns efficiently are frequently cited as strengths. However, users often express frustration with the software's complexity and steep learning curve. Navigating the interface and mastering its functionalities can be challenging, especially for new users or those transitioning from simpler systems. Compared to competitors like Salesforce Nonprofit Cloud and Blackbaud CRM, Raiser's Edge NXT offers deeper functionality specifically tailored to fundraising needs, but at the cost of a more intricate user experience. A key differentiating factor for Raiser's Edge NXT is its integration with other Blackbaud products, creating a seamless ecosystem for managing various aspects of nonprofit operations. This integration is particularly beneficial for organizations already invested in the Blackbaud suite, streamlining data flow and enhancing efficiency. However, this can also be a drawback for organizations seeking a standalone fundraising solution or those using competing software. The cost of Raiser's Edge NXT is another consideration, as it tends to be more expensive than some alternatives. Despite its complexities, Raiser's Edge NXT remains a popular choice for established nonprofits with complex fundraising needs and the resources to invest in training and implementation. Its comprehensive features and scalability make it well-suited for organizations seeking a powerful solution to manage their donor relationships and fundraising efforts effectively.

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