GiveSmart vs MobileCause

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Our analysts compared GiveSmart vs MobileCause based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

GiveSmart Software Tool

Product Basics

GiveSmart is an event fund gathering technology that offers customizable event size, mobile bidding, text-to-donate, enhanced dashboard and reporting, seating arrangement, and more. It provides silent item management for live auctions and intuitive designs for product descriptions and designs. Campaign creation and management, ticketing, mobile responsive sites, secure payment processing, and automated tax receipts and thank you notes are some of its inclusions.

Users can set up dedicated pages for special days like Giving Tuesdays, events, auctions, fundraising games and more. Some of its additional attributes are self-checkout, pledge collection, event registration, sponsorship recognition and live donation displays.

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MobileCause (acquired by Community Brands as part of the GiveSmart platform) is an online software purpose-built for nonprofit organizations to accelerate raising funds both in-person and virtually. Users can leverage text-to-donate, scannable ticketing, live event thermometer, peer-to-peer pages, volunteer signups and more. A dedicated in-person strategist provides them with one-on-one custom fundraising plans, storytelling best practices, interactive calls-to-action and donor engagement strategies. Other offerings include a unified dashboard, fundraising without transaction fees, 24x7 customer support, donor reporting and analytics and end-to-end security.

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Product Assistance

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Product Insights

  • Increased Revenue: GiveSmart provides tools like mobile bidding, online donation pages, and text-to-give that make it easier for donors to contribute, potentially leading to increased revenue for your nonprofit.
  • Improved Donor Engagement: Features like gamification, live event updates, and personalized communication options can help you create a more engaging experience for donors, fostering stronger relationships and encouraging repeat donations.
  • Streamlined Event Management: GiveSmart simplifies event planning and execution with tools for guest management, ticketing, seating arrangements, and real-time reporting, saving your team time and effort.
  • Enhanced Data Insights: The platform offers robust reporting and analytics capabilities, providing valuable insights into donor behavior, fundraising performance, and event effectiveness, enabling data-driven decision-making.
  • Reduced Administrative Burden: GiveSmart automates many manual tasks associated with fundraising, such as payment processing, receipt generation, and donor data management, freeing up your staff to focus on other priorities.
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  • Enhanced Engagement: MobileCause facilitates direct and personalized communication with donors through SMS and email, significantly increasing engagement and fostering a sense of community among supporters.
  • Streamlined Fundraising: The platform simplifies the donation process, making it easy for supporters to contribute through various payment methods, leading to increased fundraising efficiency and higher conversion rates.
  • Event Management Simplified: With tools for ticket sales, registrations, and live event fundraising, MobileCause removes the logistical headaches of event planning, allowing organizations to focus on creating memorable experiences for attendees.
  • Real-Time Analytics: MobileCause provides instant access to fundraising data and donor insights, enabling organizations to make informed decisions, adapt strategies in real time, and maximize the impact of their campaigns.
  • Increased Donor Retention: By offering a seamless donation experience and effective communication tools, MobileCause helps organizations build lasting relationships with their donors, leading to improved retention rates.
  • Cost-Effectiveness: With its all-in-one platform, MobileCause eliminates the need for multiple software solutions, reducing overhead costs and providing a better return on investment for nonprofit organizations.
  • Customizable Campaigns: The software offers extensive customization options for fundraising campaigns, allowing organizations to align their fundraising efforts with their brand identity and mission, enhancing donor trust and loyalty.
  • Accessibility: MobileCause’s mobile-first approach ensures that fundraising campaigns are accessible on any device, expanding the reach of campaigns and making it convenient for supporters to donate anytime, anywhere.
  • Volunteer Coordination: Beyond fundraising, MobileCause offers tools for managing and communicating with volunteers, streamlining the coordination process and enhancing the volunteer experience.
  • Compliance and Security: MobileCause adheres to strict security standards and ensures compliance with payment processing regulations, providing peace of mind for organizations and their donors regarding the safety of their data and transactions.
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  • Bidding Management: Send auction links via text so that supporters can browse and bid with a single click from anywhere and on any device. Manage auctions, track items and donors, process bids, and communicate with guests from a unified dashboard. Bidders can receive outbid notifications and self-checkout on any items won. 
  • Silent Auction: Host online silent auctions for existing and new donors. Leverage the item management module to procure and document items, letting donors submit images and descriptions directly through the website. Manage commodities, tax details, packages and bidding activities with an auction catalog. Admins can track campaign performance, access real-time insights, glean financial data and download revenue streams from the dashboard. 
  • Team Fundraising: Acquire new donors and engage existing ones by allowing supporters to create and share their campaigns for art competitions, sports events, marathons and more. 
    • Custom Pages: Create personalized pages by adding titles, goals, images, videos and content. 
    • Leaderboard: Compare, monitor, rank and share individual fundraisers’ performance with real-time updates. 
    • Social Sharing: Promote campaigns by sharing pages via Facebook, Twitter, LinkedIn and emails. 
  • Fundraising Management: Run multiple campaigns, manage annual fundraisers and facilitate online giving. 
    • Recurring Donations: Build a consistent income source through recurring giving, automatically initiating periodic withdrawals. 
    • Text-to-Donate: Dedicate specific keywords to different campaigns and receive donations via text. 
    • Organization Hub: Access and manage campaign data in a centralized hub, allowing admins to clone seasonal events for quick and efficient campaigns. 
    • Goal Meter: Displays campaign progress to keep supporters excited. 
  • Ticketing: Streamline ticketing processes by leveraging organized guest lists, information on unplanned guests, sales tracking, automatic donor registration, safe information storage and more through an intuitive ticket portal. Secure payment processes by including add-ons like valet parking, mulligans and raffle tickets post-purchase. Attendees can also purchase sponsorships, VIP packages and golf foursomes. 
  • Receipts: Optimize communications through automated tax receipts, donation letters and thank you notes, available via text or email. Provide auction, donor and ticket receipts post-purchase. 
  • Salesforce Integration: Gain a comprehensive view of donor activities, potential opportunities and more by syncing with Salesforce. Ensures secure transmission of data, including contacts, campaigns and payments. 
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  • Online Giving: Facilitate swift donations, sign-ups and recurring gifts from any device, and ensure secure data storage with PCI level 1 compliance. 
    • Text-to-Donate: For donations from mobile devices, provides guests with a link to the donation page after they text a unique keyword to a 5-digit shortcode. 
    • Forms: Create customizable and shareable mobile-friendly forms to collect crucial donor contact info like name, phone, address and email. 
    • Event Page: Increase campaign awareness and consolidate information through event pages. Create or edit the pages without needing any code. Leverage the built-in social sharing and Livestream modules to optimize promotional efforts. 
    • Social Giving: Use social media to enhance campaigns by embedding forms on Facebook and hosting live broadcasts. 
    • Customizable Confirmation Pages: Personalize the donation confirmation page by adding elements like thank you images, CTAs, options for subscribing to a mailing list, and links to social media. 
    • Recurring Giving: Encourage recurring giving through intelligent pop-ups. Automatically suggests a recurring total based on the contribution made and prompts when the gift is less than a specific amount. 
  • Fundraising Management: Streamline events with quick check-ins, automated receipts and a well-rounded communication strategy. Dedicated experts help build elaborate fundraisers by handling set-up, promotions, support and other needs. 
    • Tickets and Check-in: Create customizable and printable e-tickets with QR codes to accelerate check-ins. Relay guest details, revenue generation, and ticket orders and availability in real time. 
    • Card on File: Get donors’ credit card details when they check-in and facilitate giving throughout the event with a numeric code. 
    • Live Thermometer: Display donations and donor names in real time, recognize significant contributions and infuse animations to keep things interesting. 
    • Sponsorships: Reduce revenue dependency on tickets and donations by providing sponsorship opportunities. Set a cap on exclusive sponsorships, create extensive forms, monitor sign-ups, process payments and add the sponsor’s logo to the website. 
    • Livestream: Broadcast live events on Facebook, Youtube and Vimeo with options to view them via URLs even after they’ve ended. 
    • Event Enrollment: Track and store RSVPs and registrations with one form, and customize them to include exclusive requests and important guest details. 
  • Crowdfunding: Diversify the donor base by allowing supporters to share campaigns within their networks. Individual fundraisers can create personalized pages, adding images, videos, CTAs and campaign goals. Provides a unique keyword to all fundraisers, allowing donors to share them via Facebook, Twitter, text and email. 
  • Mobile Messaging: Share campaign updates, promote events, ask for contributions and send out automated donation reminders through text messaging. Volunteers can sign-up, subscribe, fill out surveys and more via text. 
  • Integrations: Easily transfer data through CRM integrations such as Salesforce, Bloomerang, DonorPerfect, Kindful, Blackbaud eTapestry and more. 
  • Dashboard and Analytics: Analyze data at multiple touchpoints, track conversion rates and uncover hidden insights through the interactive dashboard. Provides on-demand reporting and monitoring to augment performance and interactions. 
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Product Ranking

#13

among all
Fundraising Software

#20

among all
Fundraising Software

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Analyst Rating Summary

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96
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Fundraising Programs
Event Management
Payment Processing and Receipts
Donation Management
Mobile Capabilities
Event Management
Data Hygiene
Donation Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

GiveSmart
MobileCause
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 67 67 25 88 79 90 91 78 88 90 69 64 0 96 0 88 61 100 80 64 50 60 0 64 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

45%
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User Sentiment Summary

Great User Sentiment 544 reviews
Excellent User Sentiment 238 reviews
89%
of users recommend this product

GiveSmart has a 'great' User Satisfaction Rating of 89% when considering 544 user reviews from 3 recognized software review sites.

91%
of users recommend this product

MobileCause has a 'excellent' User Satisfaction Rating of 91% when considering 238 user reviews from 2 recognized software review sites.

4.6 (156)
4.7 (33)
4.6 (204)
4.5 (205)
4.2 (184)
n/a

Awards

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SelectHub research analysts have evaluated MobileCause and concluded it earns best-in-class honors for Event Management. MobileCause stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

Synopsis of User Ratings and Reviews

Streamlined Donation Process: GiveSmart simplifies the donation experience for both one-time and recurring gifts, leading to increased donor participation and higher revenue generation. This user-friendly approach reduces friction in the giving process, encouraging more people to contribute to the cause.
Robust Event Management Tools: The platform offers comprehensive event management features, including ticketing, guest management, and auction tools. This allows nonprofits to efficiently plan and execute successful fundraising events, from small intimate gatherings to large-scale galas.
Real-Time Data and Reporting: GiveSmart provides real-time data and reporting capabilities, empowering organizations to track progress, measure campaign effectiveness, and make data-driven decisions. This level of insight helps optimize fundraising strategies and maximize impact.
Mobile-Friendly Interface: GiveSmart's mobile-friendly interface ensures accessibility and convenience for donors and administrators alike. Users can easily engage with the platform and manage their activities from their smartphones or tablets, enhancing overall user experience and engagement.
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Streamlined Donation Process: MobileCause simplifies giving with text-to-give, QR codes, and Apple Pay, making it easy for donors to contribute quickly.
Customizable Fundraising Pages: The platform allows for branded donation pages and event microsites, ensuring a cohesive and professional look for fundraising campaigns.
Effective Communication Tools: MobileCause facilitates donor engagement through features like peer-to-peer fundraising, crowdfunding, and event management, fostering connections and encouraging participation.
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Steep Learning Curve: GiveSmart's interface can be overwhelming for new users due to its extensive features and functionalities. Navigating through the various options and settings may require significant time investment and training, posing challenges for organizations with limited technical expertise or volunteer staff.
Customization Limitations: While GiveSmart offers some degree of customization, users have reported limitations in tailoring the platform to their specific branding and event needs. This can be a drawback for organizations seeking a highly personalized experience for their donors and supporters.
Pricing Structure: GiveSmart's pricing model, which often involves a percentage of funds raised in addition to subscription fees, can be a concern for smaller nonprofits or those with tight budgets. The costs can accumulate quickly, impacting the overall fundraising efficiency.
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Limited Customization: MobileCause's customization options for donation pages and forms might not meet the needs of organizations with specific branding requirements or complex donation structures.
Learning Curve: The platform's interface and features can have a steep learning curve, especially for users who are new to online fundraising or have limited technical experience. This can lead to frustration and a longer onboarding process.
Customer Support: Some users have reported challenges with MobileCause's customer support, including slow response times and difficulty resolving technical issues. This can be a significant drawback for organizations that rely on prompt and efficient support.
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GiveSmart appears to be most suitable for small to medium-sized nonprofit organizations seeking an all-in-one fundraising solution. The platform's user-friendly interface and comprehensive feature set make it accessible to organizations with limited technical expertise or resources. GiveSmart's scalability allows it to grow alongside an organization's needs, making it a viable long-term solution. Additionally, the platform's focus on donor engagement and data-driven insights can empower organizations to cultivate stronger relationships with their supporters and optimize their fundraising strategies. Reviewers frequently highlight GiveSmart's user-friendly interface and intuitive design as a key strength. The platform's ease of use allows users with varying levels of technical proficiency to navigate and manage fundraising campaigns effectively. GiveSmart's comprehensive feature set, encompassing online giving, event management, donor management, and reporting tools, eliminates the need for multiple disparate systems, streamlining operations and reducing administrative burdens. This all-in-one approach simplifies the fundraising process and enhances efficiency for organizations. While GiveSmart receives praise for its user-friendliness and comprehensive features, some users note areas for improvement. Occasional technical glitches and limitations in customization options have been reported. Additionally, the platform's pricing structure, which is based on a percentage of funds raised, may present challenges for organizations with tight budgets or those seeking more predictable costs. These factors are important considerations for organizations evaluating GiveSmart as a potential fundraising solution. GiveSmart distinguishes itself from competitors through its emphasis on donor engagement and data-driven insights. The platform provides tools to personalize communications, track donor interactions, and analyze giving patterns. These features enable organizations to cultivate stronger relationships with their supporters and make data-informed decisions to optimize fundraising efforts. For instance, GiveSmart's robust reporting capabilities allow organizations to track the effectiveness of campaigns, identify trends, and measure progress towards fundraising goals. This data-driven approach empowers organizations to refine their strategies and maximize their impact.

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MobileCause is a software platform that helps organizations manage their fundraising efforts. It offers a variety of features, including online donation collection, event management, and donor management. MobileCause has been praised by users for its ease of use, its comprehensive feature set, and its affordable pricing. However, some users have reported that the platform can be difficult to customize and that its customer support is not always responsive. MobileCause stands out from competitors like DonorPerfect and Bonterra with its focus on mobile giving and its user-friendly interface. The platform makes it easy for organizations to collect donations through text messages, which can be a convenient option for donors. MobileCause also offers a variety of features that are specifically designed for mobile fundraising, such as mobile-optimized donation pages and text-to-give campaigns. However, some users have found that MobileCause's customization options are limited compared to other platforms. Additionally, some users have reported that customer support can be slow to respond to inquiries. Overall, MobileCause is a good choice for organizations that are looking for an easy-to-use fundraising platform with a strong focus on mobile giving. However, organizations that require a high degree of customization or that need responsive customer support may want to consider other options. It is important to note that software capabilities and user experiences can change over time, so it's always a good idea to check the latest reviews and information before making a decision.

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