DonorPerfect vs Qgiv

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Our analysts compared DonorPerfect vs Qgiv based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DonorPerfect is a comprehensive fundraising solution that helps non-profits nurture donor relationships. It helps manage donations, receipts, contacts, emails and fundraising initiatives from a single system.

Capabilities include integrated online donation forms, automatic monthly giving, standard and custom reports, auction management, Constant Contact email and a network of integrated partner products. It helps save time and offers pricing packages to meet any budget.
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Qgiv assists in digitally raising funds and managing donations. It offers peer-to-peer fund gathering, app-based auctions, event management, online handheld kiosks and more. It integrates with email marketing software and CRMs to analyze data, create donor segmentation and ensure tailored communication. Unlimited forms, event management, training and support help raise recurring donations. Users can create and improve data-driven engagement based on reports and statistics. The text-to-donate function helps raise funds through mobile devices, while a mobile tool kit encourages active donations.

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Windows
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Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Efficient Data Management: Ensure seamless workflows by collecting constituent information, managing grants, memberships, campaigns and pledges, and attaching files such as correspondence, authorization forms, volunteer applications and valuation letters to records. Simplify data entry and control it with SmartScreens. 
  • Synchronized Payment Processing: Manage payments and data entry simultaneously by accepting in-person, over-the-phone and mobile app payments, and collecting online donations with integrated forms. Run monthly giving programs efficiently with secure payment information storage and automatic recurring gifts. 
  • Increased ROI: Enhance donation scope through online integrated forms for donations, surveys and ratings, sponsorship purchases, event registrations, and more. 
  • Improved Online Presence: Monitor traffic through Google Analytics, track conversion statistics, promote social media sharing, and offer discount codes and one-time gifts. 
  • Personalization: Create individual auto-responses, include videos or images, add logos, and customize URLs. 
  • Data Insights: Access real-time dashboard metrics, edit layouts and switch between modes for better data visibility. Choose from built-in reports, customize and schedule them using a report builder and access advanced analytics. 
  • Enhanced Donor Engagement: Retain donors by acknowledging gifts with personalized emails and letters, accessing upcoming and overdue tasks, emailing official PDF receipts and reminding them about upcoming pledge payments.  
  • Complete Event Management: Reduce administrative tasks, coordinate efforts and access insights like net and total event income and number of guests invited vs. attended to track event success. Integrated forms aid guest registration.  
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  • Increased Donation Revenue: Qgiv provides tools like customizable donation forms, recurring giving options, and event management features that can lead to increased donation revenue by making it easier for donors to give and encouraging repeat donations.
  • Improved Donor Engagement: Features such as personalized communication tools, peer-to-peer fundraising capabilities, and volunteer management functionalities can help nonprofits build stronger relationships with donors and volunteers, leading to increased engagement and loyalty.
  • Enhanced Data Management: Qgiv offers robust reporting and analytics tools that provide valuable insights into donor behavior, fundraising campaign performance, and overall organizational effectiveness. This data can be used to make data-driven decisions and optimize fundraising strategies.
  • Streamlined Operations: By automating tasks such as donation processing, receipt generation, and reporting, Qgiv can save nonprofits time and resources, allowing them to focus on their core mission and activities.
  • Greater Reach and Visibility: Qgiv's online fundraising tools and integrations with social media platforms can help nonprofits reach a wider audience and increase their visibility, potentially attracting new donors and supporters.
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  • Mobility: Process one-time and recurring gifts, accept payments quickly, analyze fundraising data using configurable reports, create and update records, and more while on the go. Connect with donors easily by accessing contact information, spotting them in nearby locations and viewing upcoming appointments. 
  • Email Marketing: Integration with Constant Contact ensures seamless communication and email marketing. Design, personalize and optimize emails using easy templates, update the system with automatic sync, report on campaigns and store unlimited history metrics. Phone, email and chat support is available from Constant Contact. 
  • Auction Management: Boost revenue via auctions, with tools for setting the bidding method and timeline, printing a catalog, and sending outbid text alerts. Track and combine donations, gather data from bid sheets, and manage guests and donations efficiently. Leaderboards help showcase sponsors and items and sell tickets. 
  • Automated Workflows: Save time on communications by automating task assignment, data updates, emails and staff alerts. Automation rules prompt different actions such as email notifications, field updates and pop-up messages. Also, create as many SmartActions and specific triggers as needed using custom filters. 
  • Account Integration: Manage financial statements, expenses and non-donor revenue using the installed or cloud-based features of QuickBooks. Capabilities include multiple account transactions, gift mapping to income and bank accounts, permission control, data file import, data customization and journal entries. 
  • Dynamic Screen:  Reduce data clutter by organizing donor records with SmartScreens. Automated actions include renaming field prompts, setting custom tab orders, marking required fields, hiding sections and fields, and more. It’s also possible to configure triggers based on preferences. 
  • Crowdfunding: Run effective fundraising campaigns using templates, customizable key fields and progress measures. Quick setup, customizability, integration options and organization style controls help manage the entire process efficiently. 
  • Batch Entry 2.0: Optimize data entry and minimize mistakes by confirming batch validity before posting. Prebuilt templates, editing for codes and unlimited batches are supported. 
  • Screen Designer: Configure screens by creating required fields, and customizing and simplifying workflows. Capabilities include editing field names and positions, hiding fields from donor records, modifying the tab order of screens, and more. 
  • Constituent Tracking: Nurture relationships with donors via phone calls, reminders and events, and target them with specific messages. Gather contact details, primary and secondary addresses, photo, pledge detail and history. Check status as a major donor, monthly donor, and volunteer. 
  • Email and Letter Personalization Send branded gift receipts that are populated with selected donor and gift data. Syncing data with emails and letters ensures every communication is personalized. 
  • Donor Targeting and Filtering: Analyze campaign success rates and segment donor groups using filters. It’s possible to control user access, make mass updates to specific records, fine-tune search results, set alerts, display desired calculations in records and more.  
  • Integrations: Support growth goals via integrations and partnerships across industries such as finance, accounting, auctions, online fundraising, advocacy, volunteer management, e-commerce and more. 
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  • Donation Forms: Invite new supporters and engage existing ones with mobile-friendly forms. Infuse distinct brand details, display images and donation amounts, and edit text through design modules. Customize documents, confirmations, receipts, summaries and more. Offers embedding and multistep or single-step form layouts. 
  • Event Management: Streamline the fundraising process through flexible and easy-to-implement tools. 
    • Registration: Drive outreach by providing multiple registration options, including packages for individuals, families and VIPs. Offer discounts and promo codes. Facilitate online and offline sign-ups through a virtual terminal. 
    • Data Transfer: Run coordinated events through automated data export to donor management tools, emails and CRMs. Remove redundancy by copying annual events and processing registration details and reports in real time. 
    • Donor Engagement: Boost support through personalized communications, virtual invitations, social sharing and simplified donation options. 
  • Reporting: Monitor income generation, compare campaigns, observe donor activities, access valuable insights and more through extensive reports. 
    • Custom Reports: Quickly pull specific reports through saved filters, with options to add, remove and reposition fields. 
    • Intelligent Data Analysis: Measure campaign efficacy by leveraging advanced statistics to track new, existing or lapsed donors, retention rate, lifetime value and one-off and recurring donors. 
    • Donor Summaries: Provide donors with comprehensive summaries of their donations and registrations via email. 
    • Dashboard: Gain valuable, real-time insights on campaigns’ effectiveness and donation modes, total contributions and activities. 
  • Campaign Thermometer: Visualize a campaign’s progress via a live thermometer, embeddable on web pages. 
  • GiftAssist: Allows donors to skip processing fees, ensuring more of the gift amount goes directly to the organization. 
  • Recurring Giving: Guarantee stable revenue streams by asking one-off donors to convert into recurring ones and offering installment plans. 
  • Fundraising Hub: Simplify fundraising by linking donations and registration forms to one page, displaying event progress. 
  • Mobile-Optimized Bidding: Donors can create a list of preferred auction items, set bid limits, bid with a swipe or QR code, receive notifications and view purchased products through the mobile app. Offers app check-ins and saved payment methods for faster processing. 
  • Kiosk: Collect donations at events, meetings, spirit nights and more via handheld kiosks that accept credit and debit card payments. 
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Product Ranking

#7

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#10

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Analyst Rating Summary

82
78
100
84
67
17
58
50
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Dashboard and Reporting
Donation Management
Platform Capabilities, Security and Compliances
Payment Processing and Receipts
Mobile Capabilities
Donation Management
Fundraising Programs
Mobile Capabilities
Payment Processing and Receipts
Event Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DonorPerfect
Qgiv
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 100 67 58 100 86 72 69 75 88 95 96 68 84 17 50 100 70 90 100 76 98 91 63 71 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

65%
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35%
55%
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45%

User Sentiment Summary

Great User Sentiment 1507 reviews
Excellent User Sentiment 312 reviews
89%
of users recommend this product

DonorPerfect has a 'great' User Satisfaction Rating of 89% when considering 1507 user reviews from 4 recognized software review sites.

94%
of users recommend this product

Qgiv has a 'excellent' User Satisfaction Rating of 94% when considering 312 user reviews from 3 recognized software review sites.

4.2 (14)
n/a
4.4 (361)
4.7 (254)
4.5 (969)
4.7 (51)
4.5 (163)
4.5 (7)

Awards

SelectHub research analysts have evaluated DonorPerfect and concluded it earns best-in-class honors for Dashboard and Reporting and Platform Capabilities, Security and Compliances.

Dashboard and Reporting Award
Platform Capabilities, Security and Compliances Award

SelectHub research analysts have evaluated Qgiv and concluded it earns best-in-class honors for Fundraising Programs and Mobile Capabilities. Qgiv stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Fundraising Programs Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Customer Support: According to 96% of reviewers who talk about this aspect, the support team is interactive, helpful, always available to respond and open to implementing user suggestions.
Ease of Use: The system is quite easy to navigate as observed by 98% of reviewers referencing this aspect.
Donor Management: Every user talking about this feature mentions it maintains complete donor profiles and tracks interactions.
Reporting: According to 61% of reviewers referencing this feature, it’s easy, versatile, helps make predictions and produces any dataset imaginable.
Easy to Learn: Knowledge base videos and webinars help in learning the platform, as observed by 81% of reviewers.
Customization: It’s easy to customize how and what to see in donor records, according to 85% of reviewers who mention this feature.
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Simple Donation Forms: Qgiv's forms are praised for their ease of use, allowing donors to quickly complete their contributions without unnecessary complexity. This streamlined approach helps to minimize abandoned donations and improve the overall donor experience.
Peer-to-Peer Fundraising Tools: The platform's peer-to-peer fundraising features empower organizations to leverage the networks of their supporters. This functionality allows individuals to create personal fundraising pages and reach out to their contacts, expanding the organization's reach and fundraising potential.
Event Management Capabilities: Qgiv simplifies event planning and execution with tools for managing registrations, ticketing, and attendee information. This comprehensive functionality streamlines the event process, allowing organizations to focus on creating a successful and engaging experience for attendees.
Variety of Donation Options: Qgiv accommodates diverse donor preferences by offering various donation methods, including credit/debit cards, ACH transfers, and digital wallets. This flexibility ensures that donors can contribute using their preferred payment method, enhancing convenience and accessibility.
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Email: More than 62% of reviewers referencing this feature observed it’s a bit outdated, customizing templates is difficult and setting up email reminders is tricky.
Technical Glitches: All users referencing this aspect noted certain issues — closing too soon during inactivity, inability to go directly to the contact screen from the search results and more.
Duplicate Management: Finding duplicate accounts requires regular maintenance and it needs a better duplicate removal tool, as noted by every user talking about this element.
Price: Although many reviewers find it affordable, according to 55% of users the pricing for add-ons could be more public and less expensive.
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Limited Customization: Users frequently express frustration with the lack of flexibility in customizing donation forms, event pages, and email templates to align with specific branding or campaign requirements.
Reporting Challenges: Generating comprehensive and insightful reports can be cumbersome, often requiring manual data manipulation or exporting to external tools for further analysis.
Integrations: While Qgiv offers some integrations, users often find the selection limited, particularly for marketing automation and CRM systems, hindering streamlined workflows.
Customer Support: Response times and issue resolution can be inconsistent, leaving users feeling unsupported when encountering technical difficulties or seeking guidance.
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DonorPerfect is a comprehensive fundraising solution, helping nonprofits nurture donor relationships and manage common tasks like donations and emails. The system is pretty easy to use and learn, and has a helpful support team. Users also note its robust reporting and customization features as central benefits. However, it suffers from certain technical glitches, and the email and duplicate management functionalities need improvement. Overall, it’s a good fit for nonprofits who’re in search of a robust donor management platform.

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Qgiv appears to be most suitable for small to medium-sized nonprofit organizations seeking an affordable and user-friendly fundraising solution. The platform's intuitive interface and comprehensive feature set make it easy for organizations with limited resources or technical expertise to manage their fundraising efforts effectively. Additionally, Qgiv's focus on customer support and its active user community provide valuable assistance and guidance to users, further enhancing its suitability for organizations that may require additional support. One of the key strengths of Qgiv, as highlighted by users, is its exceptional customer support. Users consistently praise the responsiveness and helpfulness of the support team, noting that they receive prompt and effective assistance whenever needed. This level of support is particularly crucial for organizations that may not have dedicated IT staff or extensive technical knowledge. Furthermore, Qgiv distinguishes itself through its robust peer-to-peer fundraising capabilities. The platform provides tools and features that enable organizations to effectively engage supporters in fundraising efforts, fostering a sense of community and expanding their reach. This is particularly valuable for organizations that rely on grassroots fundraising and community involvement. However, some users have mentioned that Qgiv's reporting features could be more comprehensive. While the platform offers basic reporting functionalities, users have expressed a desire for more advanced options and customization capabilities. This aspect is important for organizations that require in-depth data analysis and reporting to track their fundraising progress and make informed decisions. Additionally, while Qgiv offers a range of features, some users have noted that certain functionalities, such as event management, may not be as extensive or as robust as those offered by some competing platforms. This is a significant consideration for organizations that heavily rely on event-based fundraising and require advanced event management tools.

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