DonorDrive vs Raiser's Edge NXT

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Our analysts compared DonorDrive vs Raiser's Edge NXT based on data from our 400+ point analysis of Fundraising Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

DonorDrive, developed by Global Cloud, is a comprehensive software solution designed to streamline fundraising efforts for organizations of various sizes. It is particularly well-suited for non-profits and charities seeking to enhance their fundraising capabilities through a blend of modern technology and user-friendly features. DonorDrive stands out for its ability to facilitate event planning, peer-to-peer fundraising, and donor management, making it a versatile tool in the arsenal of any fundraising team. Among its most lauded benefits are its ease of use, which allows organizations to quickly set up campaigns, and its robust reporting tools that provide valuable insights into fundraising activities. Compared to similar products in the market, users often highlight DonorDrive's exceptional customer support and the platform's adaptability to different fundraising strategies as key differentiators. Pricing for DonorDrive typically varies based on the scale of the organization and the breadth of features required, with payment plans structured on a subscription basis to accommodate varying budgetary needs.

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Designed for nonprofit organizations, Raiser’s Edge NXT from Blackbaud is a cloud-based donor management and fundraising system. Apart from managing fundraising programs, users can accomplish targets, improve customer relationships, organize events and webinars, find prospects, monitor performance, and manage funds including grants and contributions.
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$300/Organization, Monthly
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Tailored to your specific needs
$3,375 Monthly
Get a free price quote
Tailored to your specific needs
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Mac
Linux
Android
Chromebook
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Mac
Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
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Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Gain Actionable Insights: Make informed decisions with real-time campaign insights. Measure performance through campaign activity tracking, yearly comparisons and other critical metrics. 
  • Multiple Donation Choices: Ensure seamless donations by providing several payment options to donors. Contributors can make one-time and recurring donations via credit cards and mobile payment options like Venmo, PayPal and Amazon Pay. Contribute to live online fundraisers without exiting the stream.  
  • Turn Participants into Fundraisers: Convert donors into fundraisers with the coach module and incentivization tools. Supporters can share their stories and mobilize support via social sharing, emails and texts. Use gratitude generators and achievement badges to acknowledge their efforts. 
  • Easily Manage Events: Create and manage multiple events using scalable and configurable templates. Execute campaigns from any location by syncing data with CRMs. Maintain control with a robust permissions structure. 
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  • Increased Donor Database: Look for new supporters and explore existing donors’ potential using cultivation tools to increase donor databases. 
  • Enhanced Reach: Reach more prospects using enriched data that helps find the missing information about contacts such as emails, addresses and phone numbers. 
  • Improved Communication: Engage constituents using dynamic email campaigns, generate mission awareness and deliver the right message to target audience timely, using integrated multichannel techniques and tools. 
  • Saved Time and Money: Consolidate different processes, communications and data in a central solution so that everyone in the organization can access it as and when needed. 
  • Smooth Collaboration: Distribute information and coordinate seamlessly by accessing a holistic view of donors, prospects and volunteers. 
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  • Virtual Fundraising: Deliver engaging online fundraising experiences with livestreaming and activity tracking. 
    • Gamification: Motivate supporters and publicly reward them with configurable achievement badges, leaderboards and a donation feed. Create virtual racetracks for participants with surprising milestones as they progress through a virtual map. 
    • Automation: Automatically communicate with donors via emails, texts and tweets. Use advanced filters to target particular audiences. 
    • Personalizations: Fundraisers can customize live content with organization-centric branding tools. Personalize the stream experience with DonorDrive APIs. 
    • Facebook Fundraisers: Link fundraising pages to Facebook and monitor campaign effectiveness. 
    • Tracking: Monitor fundraisers and gather crucial donor data. Track donations in real time via alerts and overlays. 
  • Peer-to-Peer Fundraising: Empower supporters to fundraise on the organization’s behalf with personalized pages and communication tools. Fundraisers and teams can share campaigns with community members. 
    • Activity Feed: Support live interactions with viewers. View comments and donations in real time. 
    • Activity Tracking: Connect activity-centric campaigns like marathons to fundraising. Set goals and highlight team accomplishments. Automate tracking by integrating with health device apps such as Fitbit, Apple Health and Google Fit.  
    • Social Sharing: Share campaigns and accept donations via social media, texts and emails. 
    • Fundraising Pages: Increase awareness by creating personalized pages. Post content, add images and videos, set up a profile picture, update goals and more. 
  • Campaign Management: Create customizable, mobile-optimized donation campaigns without a code. Add one-time and recurring donation options to websites. Sync data with CRMs. 
  • Mobile App: Supporters can find campaigns, register for events and start crowdfunding. Receive targeted push notifications and converse via in-app messaging. Provides a brand-specific user experience. 
  • Security: Ensure data security with PCI DSS compliance and AWS virtual private cloud storage. 
  • Integrations: Streamline fundraising activities through third-party solutions like Salesforce, Double the Donation, MoveSpring, Google Analytics, Twitch and Streamlabs. 
  • Expert Help: Build and execute virtual fundraising programs with the help of experts. Provides recruitment, communication, planning, event management, bragging, promotion and video production services. 
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  • Detailed Analytics: Make the right business decisions using robust analytics that offer smart recommendations such as soon-to-be-lapsed donors, most promising prospects, suggested ask amounts and more. 
  • Reports and Metrics: Detailed reports about campaign performance show which type of content works best for contacts. Gain insights through metrics on diverse programming, events, members and volunteers, and maximize programming. Track donor retention and acquisition through dashboards. 
  • Automation: Automate processes such as online donations, pledges and payment through a website, eliminating manual efforts. 
  • Performance Management: Manage and track performance of individuals as well as teams, monitor recent touch points and manage portfolios using role-based work centers. 
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Product Ranking

#31

among all
Fundraising Software

#37

among all
Fundraising Software

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Analyst Rating Summary

61
84
72
91
17
100
25
83
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Event Management
Marketing and Online Advocacy
Data Hygiene
Volunteer Management
Platform Capabilities, Security and Compliances
Dashboard and Reporting
Donor Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

DonorDrive
Raiser's Edge NXT
+ Add Product + Add Product
Dashboard And Reporting Data Hygiene Document Management Donation Management Donor Management Event Management Fundraising Programs Marketing And Online Advocacy Mobile Capabilities Payment Processing And Receipts Platform Capabilities, Security And Compliances Volunteer Management 72 17 25 54 61 100 58 91 75 64 67 61 91 100 83 88 90 87 81 61 75 86 93 98 0 25 50 75 100
75%
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92%
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8%
17%
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83%
100%
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20%
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80%
80%
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56%
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44%
89%
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11%
59%
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41%
91%
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9%
100%
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82%
9%
9%
54%
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46%
77%
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23%
88%
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12%
50%
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50%
75%
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25%
64%
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36%
82%
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18%
69%
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31%
94%
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6%
60%
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40%
100%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

35%
0%
65%
55%
0%
45%

User Sentiment Summary

Excellent User Sentiment 246 reviews
Good User Sentiment 1436 reviews
92%
of users recommend this product

DonorDrive has a 'excellent' User Satisfaction Rating of 92% when considering 246 user reviews from 3 recognized software review sites.

78%
of users recommend this product

Raiser's Edge NXT has a 'good' User Satisfaction Rating of 78% when considering 1436 user reviews from 4 recognized software review sites.

4.7 (205)
3.9 (401)
n/a
4.2 (413)
4.2 (36)
n/a
n/a
3.8 (16)
4.0 (5)
3.7 (606)

Awards

SelectHub research analysts have evaluated DonorDrive and concluded it earns best-in-class honors for Event Management. DonorDrive stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Event Management Award

SelectHub research analysts have evaluated Raiser's Edge NXT and concluded it earns best-in-class honors for Data Hygiene, Document Management and Donor Management.

Data Hygiene Award
Document Management Award
Donor Management Award

Synopsis of User Ratings and Reviews

Simple Setup: DonorDrive is praised for its user-friendly interface and intuitive design, making it easy for users of all technical skill levels to create and manage fundraising campaigns.
Customization Options: The platform offers a wide range of customization options, allowing users to personalize their fundraising pages with unique branding, images, and messaging to effectively engage their audience.
Mobile Optimization: DonorDrive is fully optimized for mobile devices, ensuring a seamless experience for donors who prefer to contribute using their smartphones or tablets.
Social Media Integration: The platform integrates seamlessly with popular social media platforms, making it easy for users to share their campaigns and reach a wider audience.
Comprehensive Reporting: DonorDrive provides users with detailed reports and analytics, offering valuable insights into campaign performance and donor behavior.
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Comprehensive Fundraising Tools: Raiser's Edge NXT provides a wide array of features that cater to various fundraising needs, such as donor management, grant tracking, online giving, and event management. This comprehensive suite of tools allows organizations to streamline their fundraising operations and improve efficiency.
Customizable Reporting: The platform offers robust reporting capabilities, enabling users to generate customized reports that provide insights into fundraising performance, donor behavior, and campaign effectiveness. These reports help organizations make data-driven decisions and track progress towards fundraising goals.
Cloud-Based Accessibility: Raiser's Edge NXT is a cloud-based solution, which means users can access the platform from anywhere with an internet connection. This accessibility allows for greater flexibility and collaboration among fundraising teams, regardless of location.
Integration with Microsoft Products: The software integrates seamlessly with Microsoft products such as Outlook and Office 365, which enhances user productivity and streamlines workflows. This integration allows for easy data sharing and communication between different platforms.
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Limited Customization: Users have expressed frustration with the platform's limited ability to customize donation forms and pages, making it difficult to align with their branding and specific campaign needs.
Reporting Features: Some users have found the reporting features to be cumbersome and not as intuitive as they would like, making it challenging to extract meaningful insights from their fundraising data.
Customer Support: There have been complaints about the responsiveness and helpfulness of DonorDrive's customer support, leaving users feeling unsupported when encountering technical issues or needing assistance.
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Steep Learning Curve: Many users report Raiser's Edge NXT as quite complex and challenging to learn, especially for those transitioning from other fundraising platforms or with limited technical expertise. The interface can feel overwhelming due to its extensive features and functionalities, leading to a prolonged onboarding process and potential frustration for new users.
Customization Challenges: While Raiser's Edge NXT offers customization options, some users find them to be rigid and limited, particularly regarding reporting and data visualization. Users often express the desire for more flexibility in tailoring the software to their specific needs and workflows, which can hinder efficiency and data analysis.
Cost Considerations: Raiser's Edge NXT's pricing structure can be a significant factor for some non-profit organizations, especially smaller ones with limited budgets. The subscription-based model and additional fees for certain features or modules may pose financial challenges and require careful budget planning.
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Ready to "drive" your fundraising efforts to the next level? DonorDrive might just be the fuel you need. User reviews from the past year paint a largely positive picture of this fundraising software. Reviewers consistently praise DonorDrive's user-friendly interface, highlighting its ease of use even for those with limited technical expertise or small teams. The platform's intuitive design and straightforward navigation make it a breeze to set up and manage fundraising campaigns, track donations, and generate reports. Beyond its user-friendliness, DonorDrive boasts a robust suite of features that cater to diverse fundraising needs. From online donation forms and event management tools to donor management and communication capabilities, the platform provides a comprehensive solution for nonprofits of all sizes. Users particularly appreciate the customization options, allowing them to tailor campaigns and donation pages to their specific branding and messaging. Integration with popular payment gateways like Braintree and Venmo further enhances DonorDrive's appeal, expanding reach and facilitating seamless transactions. While DonorDrive receives accolades for its ease of use and feature set, some users note that the platform's reporting capabilities could be more extensive. However, the overall consensus points to DonorDrive as a valuable asset for nonprofits seeking to streamline their fundraising efforts and boost donor engagement. Its affordability, user-friendly interface, and comprehensive features make it an ideal choice for organizations looking to optimize their fundraising strategies and achieve sustainable growth.

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Raiser's Edge NXT has received a mixed bag of user reviews over the past year. Many users appreciate its comprehensive suite of features, particularly its robust reporting capabilities and constituent relationship management tools. The ability to generate custom reports, track donor interactions, and manage fundraising campaigns efficiently are frequently cited as strengths. However, users often express frustration with the software's complexity and steep learning curve. Navigating the interface and mastering its functionalities can be challenging, especially for new users or those transitioning from simpler systems. Compared to competitors like Salesforce Nonprofit Cloud and Blackbaud CRM, Raiser's Edge NXT offers deeper functionality specifically tailored to fundraising needs, but at the cost of a more intricate user experience. A key differentiating factor for Raiser's Edge NXT is its integration with other Blackbaud products, creating a seamless ecosystem for managing various aspects of nonprofit operations. This integration is particularly beneficial for organizations already invested in the Blackbaud suite, streamlining data flow and enhancing efficiency. However, this can also be a drawback for organizations seeking a standalone fundraising solution or those using competing software. The cost of Raiser's Edge NXT is another consideration, as it tends to be more expensive than some alternatives. Despite its complexities, Raiser's Edge NXT remains a popular choice for established nonprofits with complex fundraising needs and the resources to invest in training and implementation. Its comprehensive features and scalability make it well-suited for organizations seeking a powerful solution to manage their donor relationships and fundraising efforts effectively.

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Screenshots

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